This is the greatest place. They have everything there you can buy rent there's a post office, etc…read more Larry was so helpful when I needed to rent a wheelchair and I want to say thank you to him and everyone that works at the store. Kristi Brown

Couldn't have asked for a better experience the staff was extremely helpful to me since I had never…read moreshipped anything prior to this . Would definitely visit again , I forgot the ladys name but the women with the glass was amazing thank you!

They didn't respect that the device that was sent was missing items and the brakes are bad. It…read morerequires more money to condition the rollators to be used.

Needed to rent a wheelchair for a month or two because of my knee surgery at a reasonable price…read more Alfredo had my chair ready and even added an extended right leg rest. He also showed me how to operate all the adjustments. The store is very clean and well organized. I would highly recommend!

Kevin and Jim took great care of us. I went through driving rehab following my stroke and found…read morethat a spinner knob and cross-over turn signal helped me drive safely. Jim tried every possible means of getting me an electrical turn signal module for my car, but no company was able to build a module compatible with my car. I had to settle for a spinner knob and cross-over lever for my turn signal. It took less than 2 hours to assemble. They have a comfortable waiting area with two restrooms and plenty of snacks, coffee and soft drinks. I hope you don't require adaptive devices to assist in driving, but if you do, these Gus will take great care of you.

Service and communication were excellent. We had somewhat of an urgent situation getting back to…read moreArizona and they rushed us right thru the process! So great!!

After three failed back surgeries, my brother wanted to go home for his final days. I emailed DMES…read moreto see if we could arrange for a hospital bed for him on a Sunday and I got a response from the CEO of DMES who then spoke with me that same day and made it clear that he would do whatever we needed to make sure my brother could be as comfortable as possible in a hospital bed from DMES. He went far above and beyond to accommodate us in every way. This kind of extraordinary customer care and service is uncommon and I wanted to write this review to make it clear that there's something very special about DMES, their CEO (Adrian) and staff. Could not recommend more highly!

VERY DISAPPOINTING experience. We rented an electric wheelchair for our father, a disabled veteran…read morewith Parkinson's, and were initially glad to find availability. Unfortunately, we given only a brief demonstration of how the wheelchair operated, with no written instructions, manual, or supporting paperwork provided. There was also no assistance offered in getting the equipment to the car. During pickup, my husband overheard staff mention that the unit could be difficult to charge, which raised concerns. When we attempted to use the wheelchair during our trip, it powered on, light flashing but would not move at all. By that point, we were too far away to return to the store, and without any instructions, we were left trying to troubleshoot on our own. Most concerning was the response when my elderly parents called to report the issue-- they were met with a dismissive and defensive tone rather than empathy or a willingness to help. The interaction was particularly upsetting given their age and the circumstances. After returning the wheelchair, no resolution or follow-up was offered, despite being told the owner would call to discuss our concerns. That never happened. We have rented medical equipment across the country for many trips and have never encountered such a lack of support, professionalism, or basic customer care. This experience was both frustrating and disappointing, and we DO NOT recommend this business.

Initially, I went in there to buy a blood pressure sleeve for my wife because I thought the one…read morethat she had was not correct. The gal refused to sell me one because she said mine was perfect for her, and didn't want to take my money. I was very impressed with that. Most entities would sell you one anyway, in my opinion. In fact, we went to another store first to buy a cane, and the lady sold us something that we couldn't use and try to sell us other things that we didn't really need. Long story short, we ended up buying a cane and eventually a electric wheelchair. They also gave us a sample of a CBD Balm, and said it will immediately take the pain away from my wife's arthritis in her knee - with a comment that "I know you will be back to buy the product because it has worked for everyone that I've done this with". They were right! The pain goes away immediately, and we have probably recommended this product to at least 10 to 15 other people who suffer pain from arthritis. What impressed me the most also, was the attitude of their customers coming into the store to buy something. Most of them seem to be repeat customers. I've also ran into friends that know the store, and say it's the best store for product, service and value. Everybody there is very professional, they know their products, and the service is way above any five star rating I could possibly give. Not only do I recommend this store, we also have become a part of their family.

I took my four wheel Mobility Scooter to Alpine Med supplies when it wasn't working properly…read more Ben quickly discovered the problem. He said the only way it could have broke in this manner was dropping it I had taken it on a trip and apparently the airline dropped it. I didn't report it right away, so I just paid out of pocket. Next trip, I will check immediately and file a claim if it breaks again. I heard this happens often with the Airlines. It didn't take long for the part to come in and the Scooter to be repaired. So now I'm out and about on my scooter, causing trouble. Whenever I need any supplies, I'll definitely go to Alpine. I give them a five star rating!

Thank you for the amazing service. Home Medix was super easy, fast and, helpful.I look forward to…read moreworking with them again. Also, the owner was really kind.

Terrible experience. They charged my card after I returned the scooter, and when I asked for a…read morerefund, the "customer service rep" got frustrated and hung up on me.

I had a local place that sharpened my blades on some of my equipment but for some strange reason…read morethey were closed for some days without reason. I needed to find another place and I accidented found this place right on time. They were very helpful and sharpened my blades but also guided me to how to do it myself which I will. They were $2 more than my regular spot but no biggy because after this ill be sharpening them myself for now on. Definitely a place in keep in mind for future tools.

I've made the mistake of bringing my lawn equipment here for repair because it's close to home. I…read moreshould have learned from the first time. There repairs don't last, they modify equipment. Don't think anyone has any official train. I don't recommend this place.

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

I highly recommend LiftTech! Rudy responded quickly! He sold us a preowned unit in excellent…read morecondition, priced fair and came back within the next couple days and installed within about 90 minutes. He was so professional and courteous. Honestly, I was so impressed with this young man's work ethic and skill set. Save yourself the time shopping around, you will be happy with price and service. I'd give him 10 out of 10 rating!

I was able to get two refurbished units within a reasonable time of scheduling. I sent pictures and…read moresome measurements, so he came fully prepared. Gives thorough instructions on the safety features, maneuverability and the remotes.