Dario's been a great help with my laptop woes! Twice now, I came in asking for assistance after my…read moreown (amateur) attempts at troubleshooting have failed me. Between those two visits, Dario has replaced the laptop's faulty hardware and made fresh installs/reinstalls of the OS and drivers, all while keeping my files safe and backed up each time. His knowledge in gaming laptops makes the service valuable to me, as someone who primarily uses them and is well aware of its caveats for gaming. The way that the service was all seamless like it was nothing is a testament to both the skills and professionalism Dario exhibits. He's also been accommodating with the payments and pickup times, providing solid communication throughout, even offering support over text in case I need help again and the troubleshooting can be done at home with no extra cost. Overall been a solid experience, and I'm glad to have someone nearby that I can count on for these services!

Dario has diagnosed and repaired our Dell desktop several times-replaced hard drive, cleaned out…read moremalware, resolved software issues. His service is timely and reasonably priced, amiably delivered. Highly recommend Dario for your computer troubleshooting and repairs.

Ron is a life saver! My iMac 27 2013 hdd died and he was able to replace it in 1.5 days. He also…read moreshare his knowledge on hdd and help recovered my data. I would percent recommend Ron to anyone. He can also turn your old macs brand new again with the latest mac os.

He is always friendly, reliable, skilled. Highly recommend. I have been to him several times.read more

Neil was very quick to respond when I had an issue with my external hard drive. He was able to give…read moreme advice on what to do in order to recover my data and save it on a better type of drive as I had been using a more out-of-date device. Will reach out to him again if I have other computer-type issues.

Hello, I was recently experiencing some problems with my laptop due to age. The battery was no…read morelonger holding a good charge and I was getting constant alerts due to my laptop running Windows 10 and needing to upgrade to Windows 11. I am on a fixed budget and needed an upgrade. The thing that I appreciated about Neil is that he is willing to work with you based on your budget and needs. You just have to communicate, open up a working dialogue, and hear out all the options. Neil found me a refurbished Lenovo ThinkPad with all the right features and software. He could have also sourced me a new gaming laptop with the best speeds and processing power but of course- out of my budget. If you get to know Neil, you realize he does care about his clients and wants to make things right. So far I am satisfied with my laptop computer and if I run into an issue I can always call him and he'll do his best to help - obviously within reason.

Teddy is the best. I am the stereotypical (not white hair, it's multicolored grey) grandma. The…read moreone who knows enough about computers to proof documents, send emails and watch YouTube. Teddy was so respectful, kind and more importantly, for some people, knowledgeable. I was having issues with my iPad. That's not their service. I understood it was hardware stuff. He showed me and fixed the problem. I guess this review is more of meeting Teddy. it was such a pleasure. When I break something I'm calling Mobile Kangaroo for the iPad repair.

Teddy was great!! I have a Samsung 10 and needed the battery replaced. No one else could help,…read moreclaiming that they could not get a battery. Not Teddy. He said he would have to order the battery. I met with him on the 6th of August, and he had my battery by the 10th, he let me know that it would take about an hour to replace the battery. I let him know that I would wait and would bring a book to read. I went in on the 11th and read my book, relaxing in the chair in the lobby. And, it only took 45 minutes! My phone is operating like it is brand new. He also gave me tips on how to preserve the battery. The location is a bit hard to find, but worth the drive from Belmont and time it took to find it. I am very pleased with the customer service and Teddy. [Easiest way to find him is to take Sneath off of El Camino.]

Francois was extremely helpful in setting up my new computer and also helped my husband with his…read moreApple while the transfer of data was occurring on my computer. If you are looking for a great guy that you feel comfortable with in your home handling all your security, look no further.

Francois is great. So happy with my experience! I called him about a bad laptop battery and he came…read moreto pick up my laptop the same day. He let me know what my options were for a used or generic battery since Dell is no longer making batteries for my computer, and continued to communicate with me even on weekends. I'm so much happier with my laptop now. Would definitely recommend/go with Fiji IT again!

I go to Calvin with all of my computer issues. From Hardware to Software, Calvin has never failed…read moreto help me. I had a bad drive with important data on it and by thinking outside the box Calvin got me access to the drive and I was able to recover my data and store it in the cloud. Eventually that computer died and I had issues with getting the same full software functions running on the new computer. Some of the upgrades that came with my new computer actually severely limited my productivity. In around 30 minutes Calvin had my full functions back and tweaked the UI to my liking. I used to do this work myself but as I get older I am happy to have Calvin save me the time. For me the time savings is a great value for what I pay Calvin.

Calvin has fixed several of our computers over the years. He is very knowledgeable and an honest…read morebusinessman. Never overcharges and always does a great job. Highly recommended!

Scott is friendly and does outstanding repair work. I like working with honest folks and for sure…read moreScott is just that. He has fixed computer issues for me in the past. My iMac suddenly died and we both felt the issue could be a failed HD. Scott picked my computer up and as things turned out the HD had not failed ... it was corrupted. Scott could well have told me it had failed and charged me a lot more money that the reasonable price he charged for fixing the corruption issue. He constantly kept me informed of the repair progress and I had my iMac back in a couple of days. OUTSTANDING SERVICE! Thanks Scott! I highly recommend you contact him if your computer acts up.

I used these guys twice so far. A really decent honest proprietor. I had blue screen of death on…read moremy Lenovo. He managed to resuscitate without reformatting my drive. I would definitely recommend.

I had an incredibly weird issue where some of my home outlets work and some do not and some were…read moreflickering in and out. The breaking point was when the internet became unreliable because the power was unreliable and the stove stopped working. I contacted Alex and he said he could send someone over that same day. He was transparent about the pricing before the job began. When his team member (Ming) came over he was thorough and transparent about what he found and Alex came over to assess himself. Turns out one of the main line coming into the house on the verge of burning out and thus the other 110v line was trying to compensate which caused it to also overload. This explained why the 240 outlets were not functioning. Our electrical was just old and the age caught up. He gave a reasonable estimate and fixed it by the end of the day. In passing, I also mentioned that although our stove worked, it seemed that it's power fades as I use it more and he was able to determine that line was under gauged for the load and was a fire hazard. Looking up the prior setup before my recent renovation, I see that they had incorrectly reduced the stove line from 40amps to 30amps. Alex and team was able to solved that problem as well, giving me updates along the way and providing very easy to understand explanations. This was an annoying problem plaguing us for years! Again, the pricing is very reasonable and the quality of work is exceptional. I highly recommend Alex Tong and his team.

We hired Eminent Electrical for a major and expensive project to replace our old knob-and-tube…read moresystem with a brand-new, grounded electrical system. Our top priority was the safety of our home and family as we had a less than a 1 year old at home. What we discovered post-completion was frankly terrifying, and the company's subsequent non-response is completely unacceptable. Alex completely brushed off our concerns Early in the project, we raised concerns when we discovered a cosmetic "shortcut" (a drywall patch done with toilet paper instead of proper material. they literally stuffed toilet paper in the wall then laid joint compound on top). We were personally assured by Alex that even though there were minor appearance issues, they would take absolutely no shortcuts on the actual electrical work. A few months later, while I was installing a simple light fixture, my father and I discovered an unmarked hot wire. In this switch box, a white conductor was being used as the LINE-Hot wire (constantly energized). This unmarked wire could have easily been mistaken for a neutral by anyone working in the box, which could have led to someone getting killed. When I informed Alex, he said I shouldn't be doing wiring, and admitted it should have been taped. He offered to come over and tape the wire (I already did it myself). No apology at all. It feels like they took short cuts throughout the job- if they failed to properly mark a live wire in the first box we opened, we simply cannot trust the integrity of the rest of the expensive rewiring job. When it comes to the safety of your home and family, avoid this company.

I see really uneven reviews here so I feel compelled to add one to the mix…read more I've had a few interactions with ePC. A small bolt on a fan in a new Dell notebook came loose (in the middle of the night) which caused the fan to seize, so I awakened to a melted hard drive. The notebook was under warranty so Dell came to my house and replaced everything. Everything. But the data. ePC did that. They couldn't completely save the day but they did a darn good job of extracting data from a melted drive and loaded it on the new one for a reasonable price, in a big hurry. They also recommended I find a back up system. Doh! The second interaction involves a very old Dell tower that was running Win XP. It belonged to my dad who had learning issues secondary to a brain tumor and radiation. No one would touch the old tower, and logic said it wasn't worth fixing. But my dad knew how to use it, enjoyed his computer and there was no chance he could learn a newer operating system. One of the gentleman had a granddad in a similar situation and understood perfectly how important this computer was to my father. He kept the old tower running for the rest of Dad's life which was a couple of years. I wasn't charged for the work performed, the computer was never kept for longer than a day, and the man offered to pick it up and/or drop it off. That was never necessary but I appreciated that at a time I was on overwhelm, help was offered. This is the kind of good deed one never forgets. It's more than customer service, it's human service. So, my interactions have been professional and personal and in both cases, ePC has come to the rescue. Thanks, guys.

I've been meaning to write this review for a while. Vance was extremely helpful and fixing my Dell…read morelaptop and spent extra time Explaining everything to me in a way that didn't make me feel like an idiot!

Through his referral network, Brian was able to get my problem solved on the same day that I…read morebrought it to him. The problem was a chromebook that would not come up. He was gracious and incredibly helpful. He's the real deal--highly recommended.

Hit "format disc" on my extended storage drive instead of my memory card. Oops. Brian ran 2…read moredifferent scans and put them on a drive I provided. Most all file root systems are intact. Pretty much saved almost everything, with slightly different results on both scans. Now I'll just run Duplicate File Finder Pro and delete the dupes...and consolidate. Do a little more digging and all is good. Good service and good experience. Lucky to have taken it to him immediately. Highly recommended!