great selection, everyone was nice and respectful. prices were low and we were able to get the…read more car we wanted

They overprice used high mileage cars...their mechanics aren't certified..overcharge you for…read morerepairs costs that they don't fix when selling the cars..don't believe carFax is all made up and not true to their word...

Shoutout to Heather Riegelhuth at Madera Ford for treating us so kindly and helping us find what…read moreour family needed and keeping it real!!! her and all the staff were so helpful. We are so happy with what she got us qualified for and we dont have the best credit guys! We purchased a 2023 Ford Explorer limited and we couldnt be happier! Any obstacle they hit they found a resolution. Paperwork was extremely fast & we paid a low down payment. If your looking for a vehicle please consider reaching out to Heather at Madera Ford! -Low down payments -Good Credit & Bad Credit -Fast and easy process -Friendly Staff ‼ -Great inventory -Auto Detailing -Full tank of gas -FULLY LOADED!!! Dont miss out on a great opportunity for your family! Put that tax money (or not tax money to good use) you deserve it!! Go see Heather!

I would like to warn anyone who is considering purchasing a vehicle from Madera Ford to think twice…read moreabout it. My initial truck buying experience with Madera Ford was actually fine, which makes what happened afterward even more frustrating. At the time of purchase, I ordered a safe for the truck that wasn't available yet. They attempted to install it twice, and both times they showed up with the wrong part. After the second failed attempt, I asked for a refund of the $400 I paid. They agreed to issue the refund. Separately, there was a defect in the paint protection on the hood. The dealership agreed to cover the repair and told me they would send a check so I could have it fixed locally. As of today, I have received neither the $400 refund nor the check for the paint repair and I have been COMPLETELY GHOSTED by not only the salesman Mitch Riegelhoth but the finance manager, Matt, the General Manager Shaun Keenan and even the owner Lak. I have: * Reached out to the original salesperson Mitch Riegelhoth multiple times over the last month. He will not take my call or respond to my text messages. * Spoke with the finance manager Matt on 3/31/26 , who promised a callback the next day (never happened) * Spoke directly with the GM Shaun Keenan on 4/1/26 , who said he would call me back the same day, he never did. I left him another message on 4/6/26 and he never called me back. * I sent a letter on 4/8/26 to the owner, Lak Brar because the dealership would not give me an email address to reach him. In the letter I explained how I have been treated and even included screen shots from Mitch telling me I would be receiving these payments. * NO RESPONSE FROM ANY OF THESE PEOPLE. I WOULD STRONGLY ADVISE YOU NOT TO DO BUSINESS WITH THESE PEOPLE. This is not about a complicated issue -- it's simply about honoring commitments that were already agreed to. The lack of accountability and communication is unacceptable. If you're considering doing business here, just be aware that once the deal is done, getting follow-through on anything afterward will be very difficult. Dan Mueller Recently ripped of by Madera Ford!!!

2.3.26 I took my Rav4 in for a safety recall fix. The staff was fantastic! It took about 4 hours…read more (I left and came back) Cost, thankfully, was none. I'm always concerned about "other" work they need to do. I appreciate them not trying to add on. Times are tough. I'd go back.

The Sales team is just fine no better or worse than any where else. However saying that go…read moresomewhere else equivalent sales but Madera's Finance department is the worst. That lady is in over her head. There service department is slooowwww oil changes should not take 2-4 hours. In other words go somewhere else.

Have to update my review a bit. While the staff is fantastic, my trust has been challenged. I was…read moreinformed that my breaks were in need of repair. Got a second opinion on that. Was not the case. I brought in my vehicle, reluctantly, because of a battery issue, to the tune of $447! Now I'm questioning that repair. WTH we're they checking my breaks? Anyway, folks, get a second opinion. Don't take what they say at face value.

Give us a refund? Took the truck in for engine light…read morediagnostics of 5 or 6 codes. A week and almost $900 later it was "ready". The truck barely made it home, overheating, warning light, and when checked, over 20 codes! My husband now has to repair whatever they didn't do right. I only had him take it in because he recently injured his ribs working on it, he's 70, bones break easier, and now he has to risk that AND pay for a rental so he can go to work, another 250/wk. And no we didn't tell them to come get it. No way he will allow his truck in that shop again, ever. Possibly no shops ever.

I am writing to formally express my concern regarding my recent experience with Madera Toyota…read more We traded in a vehicle approximately seven months ago and were under the clear understanding that the transaction was completed and all financial matters were settled. It is very concerning that after this length of time, we are now being contacted and told that we owe additional money. This was never previously communicated to us. In addition, the person who called us regarding this matter was extremely rude and unprofessional. The way we were spoken to was unacceptable and added unnecessary stress to an already confusing situation.

Made an appointment for an oil change for a promotional price of $37 and also asked for tire…read morerotation. They talked me into purchasing an oil change/tire rotation package for $233 for 3 oil changes and 3 tire rotations. I didn't want to use the purchased package yet (because of the promotional price). So I left my truck at my appointment time and went to lunch. Came back a couple hours later and it wasn't ready. One hour later I went to check and the truck had in fact been sitting ready. I went to pay and they only charged me for the oil change. Asked about the rotation and they didn't do it. I was so upset I asked for a refund of my $233. It's been a back and forth (mainly me communicating because Glory Hernandez doesn't bother to respond. When she did she said my refund would be issued in two weeks. It's been since February. Now the end of April and I still don't have my refund and she still has not responded to my two emails. Extremely poor customer service and a don't care attitude from this supposed manager.

I took my GMC sierra for service. Jose helped very professional would recommend. I'll come backread more

Horrible on both sides of GMC sales and especially service, they don't answer phone calls or return…read morevoicemails. They don't call with updates of vehicles in service unless you do. They wasted my time by "forgetting" my vehicle was ready for pickup and not leavening my keys with sales. Save your time and money here choose another dealership,

I've been going to GT for years and the owner Tim always takes care of my automotive issues. Plus…read morehe honest to the fullest

Honest, reliable! Good people! I live in Stockton and drive two hours to see them. They are true…read moreblue by the book. It is worth 4 hours round trip driving for me. That should say it all!