I just moved to Pasadena and found this dry cleaner on yelp. The dry cleaning is pretty good on time with reasonable prices, the customer service is excellent and noticeably very friendly especially by Ximena and the guy at the front (i didn't get his name) the prices are very reasonable but I brought in a bridesmaid gown for dry cleaning and minor alterations... I would absolutely not recommend getting alterations there...the lack of attention given to a minor alteration left holes in my adjustable wrap gown...she used mismatched "snaps" so the snaps wouldn't actually stay snapped together because the stud and the fastener were mismatched on the bottom! I asked her specifically would the snaps show which was my main concern, she said no. She told me that putting snaps higher would tear the fabric which it didn't at all since this was a chiffon dress by Joanna August with a thick charmeuse lining underneath and when I initially tried it on with the safety pin it looked fine. I thought she would logically place the fastener a little beyond the edge of the corner of the dress but she didn't and when I tried to close the dress the corner of the snap showed and the other mismatched snap didn't close at all. She was like when you close the dress hanging on the hanger the snap doesn't show but in my previous experience a seamstress knows that you can't do alterations by a dress hanging but by how it actually fits on an Individual person. If she would have just told me she wasn't experienced enough to do this or didn't plan on paying attention to details I would have accepted that and left with my dry cleaning. She recognized that I was pretty upset and she reconciled the problem with me; I still need to take my dress elsewhere to be fixed! I have taken sewing lessons before and have had plenty of alterations to clothes in my life and I can tell you this was done very poorly hence the deduction of two stars. read more

Magic Cleaners & Laundry - She used mismatched studs and two of the larger fasteners so the bottom one didn't actually secure tightly... poor attention to detail - Sewing & Alterations Near Me - Pasadena, California

Ummm not sure how they have 5 stars with horrible customer service. The lady at the counter not welcoming at all! And they are overly priced

I would like to thank Koko for the wonderful service he provided. His service was very courteous and professional. I had a very delicate skirt with numerous amount of beads and it was cleaned beautifully. Thank you Koko and staff. read more

The new location is GREAT! Very high tech. Parking lot is convenient and clean. Excellent service.

Love their home delivery service ! Very good service and highly professional working crew .... I loved my alterations too ! read more

Ever since they moved to this location the prices have been going up. I just had three shirts cleaned-the total was over $25! That's too expensive, especially if you get your clothes cleaned regularly. I'll not be back. read more

Service was exceptional and I will definitely be returning. Turnaround time was very fast and the grease stain on my suit was no problem at all for them to remove. Being new to the area, Koko even took the time to recommend a number of different restaurants and places for me to check out. It's easy to see why Magic Cleaners is the top rated dry cleaner in Pasadena. I could feel the passion Koko and Mike have for their business, and can't recommend them enough to anyone looking for dry cleaning services. Truly blown away by the extra mile Koko was willing to go in helping me out. read more

So efficient! The staff is friendly, precise, and efficient. They do an excellent job and have great promotions. They also have email notifications which is nice because I often forget. read more

Since moving to Pasadena two years ago I can't seem to find a dry cleaning place that I like until I found Magic Cleaners. Everybody at Magic Cleaners are very nice and seem to really care about customer service. I don't know what they did that is different from other dry cleaners but my all my clothes came out looking exceptionally good. To everybody at Magic Cleaners, you're doing a wonderful job! Thank you! read more

Magic Cleaners & Laundry in Pasadena and South Pasadena are the Best dry cleaners all around. Seriously Customer service is on point and so understanding now that they opened a second location on Fairoaks it's closer to my house. Thank you magic cleaners we appreciate your consistency and satisfactory in Business, I really love saving money here with their coupons system and free coffee and popcorn. Thanks to my colleagues that I over heard bragging about this place and he was "RIGHT" it's so convenient that it's around the corner from my work and at the other location so far my clothes come out like new.. read more

I would never think i would write a review of a dry cleaner, but they are that good. professional, courteous, and efficient. A+!

They are so friendly and helpful here. I took them a shirt that I was scared to wash (it had beading) but they didn't think it would stand up to dry-cleaning. They ended up hand cleaning it for free for me. They are the best!! I've had several pairs of slacks hemmed here, and they turned out great. read more

Clothes always ready when promised, friendly staff, fair prices and easy parking right in front.

I stopped dry cleaning my clothes because of my past experiences with other cleaners but when I gave Magic Cleaners a try I was beyond satisfied not only with my clothes being spotless but also the customer service! I highly recommend them read more

Brought 3 suit jackets and a dress into this place a couple months ago. When I finally took them out of the dry cleaning bag to wear again I realized that all of the pieces were just a dirty and covered in lint as when I brought them in. I had brought them in simply to get the lint off and touch up a couple of spots on the clothing, none of which was addressed. It appears as thought they actually did nothing. Waste of $30. There seem to be some good ratings for this place, but my experience did not warrant one. I wouldn't go here again. read more

They cleaned my wedding dress with short notice and did a wonderful job. I also got a discount for checking in and being a first time customer. read more

I FINALLY met Koko.... HE IS FANTASTIC!!! Been living around Pasadena for the past 6 years, going to my dry cleaners in Fullerton. I had an horrible experience with another dry cleaner place in Pasadena. So after years of driving, wasting time, gas and extra for "eco fee", I decided to Yelp for help. "Koko is the best, he's a doll" ...etc. Went to Magic, no Koko, however a nice lady helped out the first time. Brought one item to test them out, satisfied :) I then brought over loads of items and met Koko. His picture should be under "customer service" in the dictionary. Picked up my clothes today, and he even helped me put the clothes in my Smart Car. THANK YOU KOKO!!!!!! read more

I'm so glad these guys are in town!!! They've never let me down with their quality man, shirts are always lookin perfect, smelling good and just perfect. Love the service here, always with a smile and they have free coffee, (pretty damn good coffee too) that's the best part. read more

I had a good experience with Magic Cleaners. I brought them my wedding dress and veil to be heirloomed/preserved after my wedding. At the time, it also had some dirt spots on it from where my train had dragged on the ground. The cleaners were able to clean up my dress and preserve it very nicely in a box as a keepsake. It looks wonderful and was worth the cost, which was very reasonable. read more

I started coming here to get my dress shirts laundered several years ago after trying out other local cleaners. Magic dry cleaners had the best hours for my schedule, competitive prices, and very friendly customer service. I've taken my shirts, jackets, suits, and other things to dry cleaners, and they've always made sure I was satisfied. Broken button? They'll fix it. My shirt was a little stained in return? They'll keep it an extra day and fix it for free. I really can't think of any occasion when I left even a little bit unsatisfied. They have become my regular cleaners. The place itself is in a small strip mall, but there are plenty of parking spaces. They offer same day service, and pick-up service as well, but I've never used either, so I can't comment on the quality of those services. Everything I HAVE experienced, however, has been excellent. read more

Fast, good service and great job getting messes out of expensive clothing.

First review and am usually not a reviewer, but Magic Cleaners' service deserves a shout. I have been happy since we started here, but they have gone above and beyond. I was preparing to travel for work and was running behind schedule, but needed my cleaning. I called in and without a hesitation, KoKo said, "No problem, I will send a driver out with your clothes." Perfect! This place will continue to get my business and recommendations. read more

Nice people, but WAY too expensive. Normally, we've paid about $2.99 per shirt for dry cleaning, but Magic Cleaner's came out to about $5.99 per shirt. read more

Great customer service!! I forgot to pick up some dry cleaning before a trip last week- emailed them through their website and received an email and phone call saying they would gladly help me even when they were closed. Met one of the owners on a Sunday and he opened the store just for me! So happy that there are family businesses like magic cleaners out there. They really care about their patrons and do a great job! read more

This place is great! They are so efficient. I'm in and out in 5 minutes. I brought in a medium length black peacoat in after a waiter had spilled my dish on me The guy that helped me did a very thorough job locating the stains. He found stains that I didn't even know existed ! When I told him was a new customer, he gave me a 10 % discount including a bag with miscellaneous paper inside. However, when I arrived home there was some handy stuff in there including a free falafel at Zankou. I thought it was just junk. Also, on their website they have other discounts too. Be sure to check out what works best for you. I don't dry clean much so I'm not sure on the pricing. My coat turned out to be $8.10 including the discount. The stains were removed and looked brand spanking new. I got email notifications when it was ready and there hasn't been a spam email or any other emails from them. The only drawback and minor pet peeve I have was how they greet their customers. Every time I step in, there's an awkward 30 seconds, no greeting of "Welcome" or "Hello". I'm just left standing there wondering whom do I go to until after that awkward moment that someone finally speak up and say " I'll be right with you". Definitely come check this place out. read more

Everything is great. Best dry cleaning service in LA.

Alway a great place to take my specialty items. I like how they email me when my order is ready for pick up. and the alterations are done well and at a fair price . I love the expresso/coffee machine too!! read more

Like tbh, this place SOUNDS great, one of the sales ladies were REALLY rude. Basically it was my first time, and I asked simple questions. She had this weird, mean look and answered rudely. But it's okay, bc the other sales lady WAS NICE. overall, my FIRST dry cleaning experience wasn't the best. read more

magic cleaners is all about service and quality. everything and anything i bring there is guaranteed to come back perfect, and i really don't have reservations about going to them if i have something important that needs to not be f'ed up by an incompetent cleaner. the only downside is that for the quality and service, you're paying a bit of premium. totally understandable, but it just means i have to be picky and choosy about what i decide can be cleaned. and i wear things longer than i probably should. yep, pretty gross. read more

One stop shop for dry cleaning, alterations and tailoring. Was able to a button replaced and a hole patched any my dry cleaning handled in one go. And 20% off the first visit didn't hurt. read more

I don't trust anyone with my clothes, but I must say that Magic Cleaners is a great place! I never have any issues with the quality and honestly the service here is really great! They treat you like family and KoKo is super friendly, professional and very good at what he does! No surprise they have been Pasadena's best 3 years in a row-and I'm sure they will take the 4th year as we'll! Keep doing your thing Magic! read more

I love this place! They have great prices and I know are honest since I've been taking my boyfriends clothes there and accidentally left money and they had it in a lil baggy wrapped up for me. His clothes/slacks / denim jeans always come out looking brand new. I also just love that they offer so many services. I haven't been disappointed at all. I would recommend to everyone. Also i agree with another yelper about the staff, most really have a "whaever" type of attitude. There is nothing exceptional about their customer service, but hey they get everything done right so that's what counts. read more

so, i have been searching for a dry cleaner for a while....three years to be exact and i'm happy to say that i finally have found the place. prices are insanely reasonable and service is quick! in LA finding a place with parking is tough but they have lots of it here. friendly faces greet you from the moment you enter till you leave. i dropped off a down comforter and since i was a first time customer they gave me a discount! if you tell them about yelp you get $1 off. comforter is super clean and smells fresh (not that yucky smell you sometimes get from using dry cleaners). read more

Hands down the best cleaner I have used. I have tried out a couple different cleaners and nothing comes close to magic cleaners. 1. Best service. Everyone is nice and very attentive to take care of you. 2. They honestly do the best in taking out stains compared to other cleaners. And if they couldn't remove the stain they will give you a call and let you know that there going to try one more time to remove it. 3. The owner and manager of the business truly cares for all his customers and remembers your name. 4. Fast turn around time Best cleaners without a doubt! read more

Family owned and friendly staff. Took care of everything at a fraction of the price of the french place.

Moved to Trio Apts/Pasadena in June and starting using the Magic Cleaners pick-up/drop-off service. Thought it would be a great convenient service. First 3 months...everything fine. In the last 4 weeks, 2 designer dresses "disappeared" from my order!!! There's a thief among them!!! No one wants to take accountability (Magic Cleaners nor Trio Apts). Needless to say...I'm PISSED OFF. I only wore one of the dresses twice (just purchased in Sept), the other was my favorite Theory LBD!! Beware of the convenient "pick-up/drop-off" service...evidently it's convenient for 5-finger discounts and not the customer!!! Signed, Pissed Off Ex-Customer read more

Where else can you drop your cleaning off in the morning and pick it up that day at 5:00 pm? Koko, the owner is very conscientous. They do a great job and if there are any problems, ask for Koko - he'll take care of you. My favorite cleaners! read more

I took my vintage silk skirt in to remove some wine stains - I couldn't even tell there were stains there when I got it back the next day! :D read more

Honest, reliable and comes highly recommended. One of the stains on a chiffon dress didn't come out but they told me before it would be hard. Everything else was great. Will definitely use them often. read more

Service and quality have been good. They will also put shirts on hangars you bring with you. Prices for shirt on hangar at $2.75 though are astronomical. Places in L.A. that also have on-premise pressing and cleaning (for example Pico Cleaners or Beverly Hills Cleaners) run around $1.75 a shirt. That's nearly a 60% premium for Magic. It's definitely a trade-off. read more