I had such a great experience at UPS thanks to Cam! From the moment I walked in, he was friendly,…read moreprofessional, and incredibly helpful. He made the whole process quick and stress-free, answered all of my questions, and went above and beyond to make sure everything was taken care of. It's not often you come across customer service like this anymore, and Cam definitely deserves the recognition. If you visit this UPS location, you're in great hands. Thank you again for making what could have been a frustrating errand such an easy and pleasant experience!

When I was preparing to move from California back to New York, I had several pieces of framed…read moreartwork that meant a great deal to me but had been left behind by my movers. I was honestly nervous about shipping them because I had previously sent artwork to myself through another carrier, and it arrived damaged. When I brought the artwork into The UPS Store, I explained my concerns to Reggie. He immediately put me at ease, telling me that he regularly packs and ships artwork for a nearby gallery and that he would take special care of mine. He absolutely delivered on that promise. The care that Reggie and Cam took in packing my artwork was extraordinary. Every piece was wrapped as though it were irreplaceable. The glass was protected with a special film to prevent damage to the artwork if it were ever to break, each piece was expertly cushioned and secured, and everything was packed so thoughtfully that I honestly don't think it could have shifted during shipping if someone had tried. The shipment actually arrived a day earlier than expected, but what impressed me most was opening the box and seeing the level of craftsmanship and care that had gone into the packing itself. It was immediately obvious that they had treated my artwork with the same attention they would have given their own. In a world where it's easy to overpromise and underdeliver, Reggie and Cam did exactly the opposite. They promised they would take exceptional care of my artwork, and they exceeded every expectation. If you have anything valuable, fragile, or simply meaningful that needs to be packed and shipped, I recommend The UPS Store on Ventura Boulevard without hesitation. Thank you, Reggie and Cam, for treating something that meant so much to me with such professionalism and care.

I walked in to get a live scan, and was helped right away. Eric was very helpful with the scans and…read morepatient with the process to make sure we got the best scans.

Many services offered. Very convenient. Knowledgeable, professional, and friendly. A very good…read moresmall business to support.

So this spot--Mail Room & More inside La Reina Plaza in Sherman Oaks--has been around forever…read more(about 30 years!). The building used to be an old neighborhood cinema, but now it's home to this mailbox center that's finally having its glow-up moment. And let me tell you: the new team is a massive upgrade. The two guys running it now? Friendly, accommodating, and actually happy to help. A total 180 from the previous workers, who... well, let's just say customer service was not their strong suit. I honestly avoided this place before, but now it feels completely different--in a good way. I drop off all my FedEx and UPS packages here, and I pick up my boxes from Amazon, UPS, and FedEx at this location too. Super convenient, no stress. I also got my passport photos taken here, and they did an excellent job with those as well. They offer PO boxes, mailboxes, notary services, passport photos, fingerprinting, and just an overall smooth experience. If you need mailing or document services in Sherman Oaks, this is officially a yes from me.

Worst mail place, the owner is a scum. The Guys before these new guys were way better i dont know…read morewhy they got replaced. Service is horrible. They over charge for everything, including Paper like who does that? This place needs to be shutdown

always nice quality service. I went to pickup A really heavy…read morewhole home lithium battery And he was kind enough to help me put it in my truck. That is service

Fantastic! I've used it for years. Sending official large documents in bulk. I use it daily and…read morehighly recommend it for anyone in the Beverly Glen area.

This is a great company with friendly, helpful people. I have had a mailbox with them for years and…read morehave never had any problems. In fact, they are pro-active when handling my mail and packages. HIGHLY RECOMMENDED!

Your response is absolutely disgraceful, it's not me "feeling that way", it's a matter of fact. The…read moreowner did not address me using the "equipment" AKA PACKING TAPE, you were NOT there, under no circumstance or exception do you talk to the customer like a child, this yelp response is damage control to try and make the owner look good. He grabbed the tape yelling "look what you did, you messed it up , look what you did", you talk to my husband like that and watch what happens. Word for word, I told the owner he needs to be nice to people , i told him " you never know what people are going through" and his response was "that's not my problem that's your problem". I said, "your problem is you do not have customer service". This man is heartless, and doesn't care about people only about your money. Awful customer service, clearly hates women, the shipping center down the street is less convenient, but at least you will be treated like a human.

One of my favorite UPS stores in my hood! Everyone here is helpful and so friendly!…read more They have mailboxes here, printing, and more! *Free Parking in the back * Otherwise park at a meter on the street ~ and that's all I have to say about that...

Cam saved the day! I needed something notarized and Chase bank had just fallen through; he was…read morekind and helpful and I'll be back! Thanks Cam!

Excellent service! Took my book to mail, Brian assisted me, he knew exactly how to pack it, he was…read moreso careful and professional. Highly recommend!

I used MB&T's notary and jurat services. Very efficient, very friendly, very affordable. Entire…read moretransaction for 1 doc took 5 to 10 minutes. Have your photo ID and your thumb ready if your docs involve real property. $15. Notary services are M-F, not on Sat. My new go to for such things. I wish they had AC or a fan. Other than that, definitely recommended.

I've been a satisfied customer of Highlands Postal Center for decades. Juan is very accommodating…read morein packing boxes to be shipped, advising as to which carrier is the best choice for a given purpose, and convenient to drop FedEx/UPS returns. It is well worth a bit extra to send via USPS and save myself the trip into town. I've used every service other than PO Box. From copying to binding to shredding to laminating to shipping and all else. Has a fun array of greeting cards and office supplies, too. Fr

Great customer service from both the brothers - always there to help…read more..............................................