I had my fingerprint appointment at 4 30 and I reached there early .. Mr. Shah was really accommodating and he did my fingerprints before time. The place is nice and clean and Mr Shah is really pleasant. I would definitely come here for my mail needs. read more

Our family has been using Mail Stop for years, and thru several changes of ownership. This new owner is in a word GREEDY. He charged me $2 to tape a box closed!! Who does that? There is a UPS Store at Snell and Blossom Hill and a FedEx at Santa Teresa and Blossom Hill. I'll gladly drive an extra mile or two to avoid this place in the future. Also be skeptical about the five star ratings that have been given lately. It appears that two or three five star ratings are given right after every one star rating. Is he enlisting friends or hiring people to make him look better? read more

I was trying to ship my dad's accordion to Salt Lake Ut. and was having no luck. The first two places I went to had no boxes large enough, the Packaging Store one of the places recommended went out of business, and all the places I tried calling either didn't have a box large enough or didn't answer the phone. I finally decided to just go to Home Depot and buy the box myself. Guess what? The largest box they have was 20x20x20 which still isn't big enough. I needed something on the order of 25x25x20. I went back to the internet and once again started calling places and came across Mail Stop. I was immediately impressed with how Raj--the new owner--was taking the time to ask about exact dimensions, weight, and explaining about shipping options, etc. After a short while on the phone I was sure he could help me (he had the box!) When I got there, Raj and the nice lady working the front desk were very friendly and talked to me about this instrument. When they learned it belonged to my father that passed away a few years ago, they took extra good care with the packaging. Raj did everything for me, wrapped the accordion in bubble wrap, taped that. Then boxed the wrapped accordion in packing peanuts with special styrofoam blocks to prevent the accordion from moving. Raj took a long time getting the packaging as good as it could possibly be. If you need help with your packaging, this is the place. read more

Staff was extremely helpful and showed me the most cost effective way to ship my package back home. Would come again!

As soon as I walked into the store I felt welcomed and the service was amazing. I came in for an emergency finger print situation and was immediately helped. I will be coming back here for shipping and mailing soon too! read more

The shop owner was really helpful and nice i would love to go deal with this place again for sure,service was so quick and efficient

I've been renting a mailbox here and love the quality of service. The mail never gets lost and Raj makes sure I recieve all kinds of packages. When I need to print documents urgently, I just email him the documents with instructions and the docs will be ready for pick up! read more

So nice and efficient there. I had my fingerprints done a few weeks ago for a new employer and they were great! I'm going back today to update my passport. read more

Every time I come in to drop off a package the owner is very rude and makes you feel like he is doing you a favor. If you don't want to accept packages for certain carriers maybe you shouldn't be an authorized carrier. Take your business to ups around the corner or fedex kinkos. Jdm packaging has way better customer service and cheaper prices. read more

Great store to take care of your business needs! I go here to get everything I need done for my small business. Things like banners, shipping, printing, mailbox setup, and more! Raj, the owner is friendly and accomdadating. This place is like a one stop shop for small business owners. read more

UPDATE: Sonia continues to be a real joy to work with. I have been more than pleased with the customer service I have received. I am so happy that this New Year has brought a fresh new spirit to her business. read more

Mail Stop - Here is the business.... - Notaries Near Me - San Jose, California

I have been a customer of Mail Stop for several years, the current owner is so far superior to any of the previous owners. This is a difficult business to say the least and I have witnessed people creating scenes and making arguments over the most stupid things.... people if someone is offering a free drop off service for postal, and private carrier services that is the only part of it that is free.... why should you expect free shipping materials, pens, paper, tape or other goods/services that generally cost money.... and then complain if they are then not free. What is most disturbing is the level of disrespect that a "Non-Paying" free service user thinks they have the right to dish out to a store owner just because there are rules to follow to get the free service.... like putting mail in the mail location, UPS in the UPS box, FedEx in correct FedEx box... and NOT JUST THROWING IT IN THE MIDDLE OF THE FLOOR.... you want respect, try giving some. I for one will continue to use this company for my mailing and shipping purposes and while I may not always agree with owner, I have never felt disrespected by him nor have I felt the need to show him disrespect in any way. business is business read more

DO NOT ALLOW this business to package your merchandise for you!!!! They will do a lousy job and use whatever scrap items they can find to package your shipment and it will more than likely get damaged during transit. I entrusted them with something very valuable and it got destroyed because they used scrap pieces of foam and plastic as packaging!! I will never use their service again! read more

Did passport phot for my family Including digital copy. Very personalized and prompt service, highly recommend!

Great service and now you can ship USPS priority boxes from here . saved a huge amount of time and money. read more

Mail Stop - Usps priority boxes - Notaries Near Me - San Jose, California

I am thankful for the friendly service and professionalism. I can walk into the mail shop, have Raj assist in selecting the most appropriate packaging/tape for my desired delivery, and know that my package is soon en route. It is a delight to take care of my personal matters and support small businesses at the same time. Thank you! read more

It's like having a mini post office and Kinko's right in our neighborhood. The owner is always very accommodating and kind. He is following all of the required Covid protection guidelines as well. read more

I love this mail stop! The women who run it are so nice. I have a resume, copy writing and graphic design business and they let me put my flyer's up on their bulletin board. I also rent a box from them and they are really good about getting all my mail. I even have a key to get my mail at night if I want but usually I just go there everyday during their regular business hours. If your on a budget and need to rent a box, this is the perfect spot. Plus there is a Starbucks right there and I love to go there afterwords, read my mail and get some work done while enjoying a coffee... location...location... Everything about it is perfect for me including the price which is lower than anywhere else in town. I did a price check before I rented the box and the price is second to none...unless someone else has gone lower but even if they have...I am a loyal shopper. read more

I am a big fan of this place! Raj, the owner, has always been pleasant every time I stop by to check my mails, drop off a package, or for quick printing work. His store provides a lot of essential services for my needs. With the shelter-in-place situation, it has been impossible getting things shipped through a typical mail place. Mail Stop is SUPER convenience that respect. I run a high-end marketing firm for clients in the Bay Area and was able to conduct most of my business needs here. Again, super essential. Highly recommend this place for business owners and those who need quick service! read more

Great service at this location! I was able to deliver my package quickly and efficiently without trouble. Definitely recommend this location for package deliveries. read more

I have been I this store at least 3 times over the years. EVERY time I go in, I am treated like a 2nd rate citizen. My mom says it's culture, I say it's plain rudeness. I will not go there again for any reason. They need to learn that the customer deserves respect at all times, with a smile and a thank you! read more

My first impression was eyes bugging out of the lady's head at the boxes I wanted to ship. I needed to ship something using DHL to a different country using the recipient's account number. The woman told me that she was not able to do that. I would have to go to Fremont. I called DHL corporate to see if it was something that is normal the woman on the phone seemed as shocked as I was that this employee would not help me. I then asked if I could leave some FedEx packages with her. I asked for a cart since most places have them. She rummaged in back but seemed annoyed. I told her "no problem I didn't want to be any trouble" and left. I felt like customer service was not important at all. read more

Terribly slow service. I called and made an appointment for notary public. When I arrived there was one clerk inside who was busy processing the mail for all walk-ins. He kept on telling me to have a seat at the notary public table and that it would take 3 minutes then he would help me. This went on for over 30 min. I hate it when people don't respect my time. I am frustrated and won't come back again. read more

Came in here to drop off a pre-paid UPS package. The guy here tells me it will be a $1 charge. I told him it's prepaid and he told me it's a $1 charge. I laughed and left. The UPS store is a half-mile down the road, and of course, there is no charge to drop off a package that's pre-paid. These guys must think their customers are stupid. Tacking on fees for things that are free at at other locations that are less than a mile away? read more

fast and easy passport picture! with covid 19 it was easy to simply walk in without appointment h

3 Stars I think the other reviews are justified, but my experience wasn't enough to be able to give 5 stars. I walked in to get some stamps......and this place has EVERYTHING!!!! clothes, office supplies, purses....probably canned food, bottled water, and emergency generators (ok, so i'm exagerrating, but you get the point). They were really friendly and I was in n out w/in a minute. I'll definitely be back whenever I need stamps or any mail services and really recommend this place. read more

Hello Yelpers, I ONLY write reviews when someone really ticks me off. Anyways, so I live across the street from this place and that is why I have been giving this place 2nd chances. I am done. To sum it up, owner is RUDE and disrespectful, and DOES NOT KNOW what customer service is and answers the phones with a 'Yes'. read more

Only went here once, never had the chance to encounter this popular James fellow but did encounter a lady (his wife?) Came off a little rude and as if she was doing the customers a favor. Hire someone to run the business if you lack customer service skills read more

DO NOT GO HERE!!!! This owner, Mr. James Nallan, ran our employee's fingerprints incorrectly. When I called to talk to him, he began yelling at me refusing to re-do the fingerprints. I told him that the DOJ said that it was his fault and they couldn't accept the prints. He hung up on me twice yelling "I need to get paid!" I informed him that I had already paid $69 for the service, but he refused to complete it correctly or refund my money. I agree with the other post, he's definitely unstable! I plan to file a complaint with the DOJ about this place. This place doesn't even deserve one star!! read more

I needed a document notarized, and I received timely and courteous service from Rajeev. Thank you.

ABOSOLUTELY don't go there. The guy is VERY RUDE. My wife went there because a packaged was returned and he YIELD at her and asked her to get out of the store. He needs to learn how to treat his customers. Definitively don't take your business here, unless you want to get overcharged, yield at or treated very unprofessional. We filed complain with DHL and Mail Stop because this is person doesn't helping their brands. He doesn't even deserve 1 star, but I need to warn other people read more

I am shocked how rude someone could be! I came here seeing the positive reviews, but the the dude is anything but helpful. I spent 5 minutes looking to see what kind of packaging I would need to use for my shipment and he tells me, "if you are not here to buy anything, leave". Absolutely mindboggling that was the first words to come out of his mouth. I definitely will not be back in the future. read more

I needed to complete the LiveScan fingerprinting process for a new job. Mail Stop was extremely convenient, very helpful in scheduling and the process went very quickly. Rajeev was extremely warm and helpful - I highly recommend his services. read more

This place sucks. owner is rude and will try anything to squeeze a penny out of you.

I have used Mail Stop before but I would like to reference my experience December 2016. I had to mail packages to many locations within the USA. This year I had several packages with unusual shapes and sizes that did not fit into a standard size box. The proprietor was able to make packing that was customized to these odd sizes instead of putting these articles in a over sized box. This saved me money. He also compared all the rates for various mail providers for the most economical. The second week in December I needed to fax several documents quickly. It was quick, easy and convenient. They also have scanning capability. I felt this service was reasonably priced. The proprietor is the only person working the counter. Usually there is no wait. The most I have had to wait was between 5-10 minutes during busy times. This small business is located within a shopping center and parking has not been an issue. Diane S read more

This is a small store which does almost everything. They offer delivery services for USPS, FedEx and DHL. The staff is very helpful, knowledgeable and they work very fast! They will find you the best rates for your mailing needs. The store is also next to a lot of restaurants and other food joints in case you start feeling a bit peckish. read more

I signed up for their virtual mailbox service last year... it turns out this is another service they are white labeling... "anytime mailbox". This ended up being a nightmare. When I initially called to cancel, the person I spoke to said "ok" and took my name. No further direction. And no cancellation. When I called a month later and inquired about my cancellation since I was still getting credit card charges, I was told that was a mistake on their part and I should have been told to cancel through the website as it is a third party over which they have no control. I tried that and received a bounce error message for the cancel email. Note that over the next few months as I tried to get it cancelled, they kept accepting junk mail and storing it, and for 5-10 pieces of mail they were charging storage fees of over $200/month... for less than a pound of mail? Really? Next I contacted my credit card company for help and got as many of the charges disputed as I could... the first couple couldn't be as they were outside the 90 day dispute window. They recommended I ask the business owner to refund my money. I spoke with Raj and he insisted that it was out of his hands, he couldn't refund my money as it is a third party service. If so then why was he so concerned about chargebacks on his merchant account and begging me to get them reversed? Hmm something doesn't add up. He also kept trying to convince me to keep using this ridiculously expensive service when I was clearly extremely angry and done with it. He took no responsibility at all. Horrible experience. Don't do it. read more

I went there to do a notary at that place,as I was talking to the owner Rajeev about opening my own business.He came to my aid and not only helped me submit all my paperwork through the secretary of California.He was exquisitely helpful and did not charge me a penny for all that work.I would highly recommend to anyone that would like someone who would go the extra mile to help you.kudos to Rajeev.Thank you very much for this exceptional service. read more

Awesome place I come here all the time, and I'm a college student currently and they help me out a lot!. I also live around the corner and like to support small businesses. If you need anything done I would definitely recommend here read more

Super friendly and efficient service. Thanks so much for your help with our packages.