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    Main Auto Import

    3.7 (3 reviews)

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    Toyota of Lincolnwood

    Toyota of Lincolnwood

    2.2
    (110 reviews)

    I wish there was a way to split the rating between management/sales and finance. Sales (Elias) and…read moreManagement (Moody - spelling?) would receive a 5 but working with finance knocked it down. The Finance Manger was rude and arrogant. He kept telling us he'd get us the paperwork but didn't. We came in and he gave us someone else's with all their personal info. He told us to come back which we did and he still didn't have it. We asked for him to email it since he didn't have time to print it and give it to us but he never did. He was always in a hurry and literally told us he was trying to get home. He made a change or 2 to the paperwork without telling us. All in all he let us know we were bothering him. Because of this treatment we won't even have our new car serviced there. He is a poor reflection of the dealership,

    We had a horrible experience with Sam in service and Joel the service "manager" if you can call him…read morethat. We brought our 2018 Toyota Camry in that was under a third party warranty which said they take, Sam was nice up front...no problem we'll try and get whatever covered we can with the warranty blah blah blah then came back hours later and said it will be $2,500 just to tear down the engine and see what's wrong with it (not covered under warranty), and then "they'll see" what the warranty covers. We already knew it is a timing chain issue as we've taken it to 2 private mechanics and that it would be covered as we called our insurance company ahead of time. Of course this didn't matter because this was just a money grab and as Sam said..."my guys are gonna get paid". When we declined to have Toyota do the service and try to steal from us (this is after the $222 they charged us to look at the car (laughable as a Toyota owner) the "manager Joel" was of no help and had no explanation when we asked why Sam never once said this fee may be a possibility passed on which problem it could be. We would have never agreed to this in the first place. When we said he was a terrible customer service manager he said we were terrible customers! Wow...amazing service. I would never recommend this Toyota dealership for anything

    Main Auto Import - car_dealers - Updated July 2026

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