This is a really nice place to go! It is great to spend time with your family. The only thing is, that I dont think they knew what kind of demand were gonna be in this area, cause it is so packed that I have to leave without enjoying what I paid for. I really dont like to go to a place to spend hours to get in, another hour to sign for sky line another hour or more for laser tag... so it is really not worth it. We go there to relax and enjoy a good time, but end up being stressed and disappointed read more

I've been here a couple times. Each time I just went bowling. It was fun. The lights are pretty, very colorful. They have a big tv screen in front for you to watch while bowing. There's a seating area for just the ppl on your team, table to eat. Speaking of food it's really good, we ordered fries, and buffalo chicken yummy. Monday night it's about 10.79 for unlimited games all night not including bowling shoes. read more

warning: whatever you do, please do not use the kiosks on the restaurant tables to take advantage of specials or for any other reason. there was an illegal scanner in our kiosk. i spent $9. and over $2500 of my social security disability money was stolen from my card! dont bother calling the corporate offices either. after leaving me on hold, each time, for over 20 minutes they hung up on me! everything was fine until we went to the restaurant. there were only about five tables occupied. not only did we get the worst service that i've ever experienced, the tables were filthy and the food was marginal. i had to wipe our table myself. i wish that we had left right then as i would still have the money i needed for groceries and the co-pays needed to see my many doctors. read more

Had a great time with the kid! Played lots of games and still have credits left over. The laser tags is a must when coming here. We played last time and it left us wanting more! Def. family friendly so bring the kids out and enjoy! Oh, and the food was great as well! read more

Poor management, poor service, over priced food for the not so good quality. Would rather go to Dave and busters or just a regular bowling alley. Don't take your kids here they often mess up on orders and it's a bunch of young teens working here who don't care. read more

Awful service, awful food, they cut us off of bowling with no warning then when we asked what happened they said our lane was booked even though almost half the lanes were empty. Our lane was dirty when we got there. Even if there was no line you would still wait for help longer than usual. Food was also disgusting. The chicken tenders came out around an hour after we ordered and the pizza was absolutely disgusting. When we complained the employees who were mostly ignorant teens were snickering and laughing. When we finally asked for a manager an employee tried to get us to complain to her and not the manager which felt kind of sneaky. Then multiple managers came over and were absolutely 0 help. 0/5 stars, would never come back. read more

We went in to Main Event for my cousins birthday party. We had a party of 16 guests. After being there for over 4 hours with the kids my son stated that he was thirsty and wanted some water. When I went to see if I can buy him something to drink I spoke to Kait and employee there who stated that I would have to wait 2 hours before I can purchase a drink for my son. So I asked to speak to the manager whose name is Kurk. He came and spoke to me very sarcastically and said i would have to wait 2 hours to purchase a drink for my son who is only 6 years old. I explained to Kurk that we've been here for over 4 hours can my son just get some water. Kurk stated " no he would have to wait 2 hours" and walked away. I am extremely disappointed with how they treated us. I will never go back to main event. It's a shame that they treated us like that. It was very inhuman. Please don't take your family there. read more

Thank you main event for ensuring my group of youth students had a blast!! They were more than accommodating and made sure we could get on the schedule! Shout out to the managers and Kurt for making sure the kids had a blast! read more

What happens after you've recently opened for business and things have settled down? BAD CUSTOMER SERVICE! Don't ask the front desk guy a question like "Can you explain how to get a card to play the video games?" Where is that machine?" "Do I pay you?" All my questions were met with the facial expression that called me dummy like I should know all the answers already ‍ I called him out on it and he apologized. After a few hours of zip lining and game playing (great!) we wanted to cash in on our tickets. Guess who was in the gift shop to help? NOBODY! FOR 20 minutes! ‍ another employee from the zip line area, who also looked like they were forced to be there, got the gift shop young lady to come back to her post, from where she was hiding making a call... Finally! We were able to turn in our ticket and get the penny Candy we earned Update: Someone from corporate responded to this Yelp review and said the local manager would reach out. The local manager did send an email apologizing and offering a "do over" day. When I asked him how, through multiple emails, I was ignored after that. NEVER AGAIN! My company has used this location for retreats and I will make sure to suggest we go elsewhere now. read more

They really made my experience with booking my sons party seamless. Jamie assisted me with all of my needs and went above and beyond to make sure all of my needs were meet. Thank you read more

It's sad because I wanted to give this place a try, but when I had to call 10 times to ask A question because there prices were not listed online I still didn't get an answer on the phone.... I didn't want the reviews to make my decision about going. But when a company can't pick up a phone call I can only imagine how it's going to be when I get there! It just goes to show the reviews are 100% correct.. Reply back to owner if he ever reads this: If you actually read my review you would have seen that I didn't even visit main event.... and if you really wanted to do anything you wouldn't make me waste more of my time by posting it directly to you. But hey thanks for the reply! read more

Our anticipation of coming here was less than eventful. Starting with the long wait just to purchase a "fun card". Games seem to be on the expensive side. Not exactly a helpful staff. "La Bella's" snack area does not open till 4:00 pm. The only person that was really working hard pleasing clients was Amber, who was making drinks and serving food. Really? Twenty minutes for pretzel bites? While other patrons were served dinners after our order was taken. Won't be coming back. read more

The entertainment is ok. Understandable wait times for timed attractions but what earned this 1 star is the food. Took over an hour to be seated when we were at the top of the list. They have no pager system and if you want to be seated you have to be waiting at the desk. After being seated the server introduced himself as our server "for the time being" he took our drink and food orders at this time. It took about 30 minutes and our food started to trickle out of the kitchen one at a time. After the second meal was delivered we finally got our drinks. I personally was the last one to receive my food but before that he came over and asked if I wanted to wait for the food or just take it off. Maybe the service will be better not at peak hours but still, no one seemed prepared read more

A friend and I gave this place a go for the first time yesterday and we had an awesome experience. We went for the Monday after 4 deal which is literally a steal. $10.95 for unlimited game play without receiving tickets which wasn't a big deal since we wanted to just play the games anyway and $10.95 for unlimited activities play which include bowling, laser tag, and their gravity ropes. We were greeted at the door by an employee who explained the Monday's deals to us and was extremely helpful. Laser tags and gravity ropes was so much fun. We played about half of the arcade games. Towards the end of the night we went to the bar for a drink and a quick snack and had great service. I honestly have nothing to complain about. I definitely plan to come back again on a Monday evening. read more

This place was bad a security guard (female) walked in to the mens restroom (first red flag) then I found out the reservation we had booked for lazar tag got cancelled due to over book the first time we tried to play they didn't have enough guns and the workers didn't care it was over priced to begin with and didn't get much prizes read more

My boyfriend and I love Main Event, we go to the one in Orlando every year. We came to this main event over the summer and everything was great. We came tonight, on a Monday to take advantage of the Monday night deal, and play some arcade games. The Walking Dead game has a broken gun, the skee ball only had two lanes with actual balls, and there was a basketball stuck in the connect 4 hoops game. There was also something spilled on one of the working skee ball lanes. We were just wondering when the management stopped caring about this place. It's a shame because there isn't much to do in Delaware, and again, we love the one in Orlando. I guess we won't have last minute date night here anymore, and instead will plan ahead and go to Dave and Busters in Philly. Such a disappointment. :( read more

I can't say enough about this place! Clean, hi-tech, convenient (for us in DE), friendly staff, affordable & a bar!!!!! Thank you Lucas working at the entrance desk on 7/26 for helping my son with a card issue he brought to your attention, while I was watching over my other son. read more

The bar crew is terrible. All these reviews and they weren't playing. This is fr. The dude kept walking past me and didn't feel welcomed at all. I'll bowl there but I'll go across the streets instead for a few drinks read more

absolutely horrible bar service. we sat at the bar for almost 20 mins with no service while THREE bartenders made eye contact with me atleast four times, with a bar that small you would think they would have had it handled. Dasiey behind the bar was spitting out profanities every time a server went to ring in a drink for their table. "They are going to wait if i'm not getting f'n tipped out!" she said very loudly behind the bar as i watched other tables drinks be ignored. I tired to order a drink but once i said what food i wanted i was given my receipt and never checked on again. extremely extremely unprofessional and from a person that works in the service industry i am embarrassed for your staff and your company. do better. read more

Came here on a Saturday night to bowl. It was extremely crowded. We knew it would be packed on a Saturday night but were willing to wait. We ended up putting ourselves on the waiting list (it was an estimated 3 hours for a lane). There were 8 parties including us on the list. While waiting, we left and went to get food elsewhere as the wait for a table inside was an estimated 2 hours. We came back from dinner and were still on the waitlist so we decided to play arcade games. Many of the games would take your credits and not work. Multiple games were out of service but didn't have signage to say that they weren't working. When we went to redeem our tickets there were "prizes" and candy scattered on the floor and counters with no labels or organization while the two employees were standing behind the counter eating Chinese food and avoiding eye contact with us. After about 3 hours, we got a text that our lane was ready for bowling. The lane we were assigned to had trash on the floors and seats (straw wrappers and napkins). We soon noticed that there were many lanes open...so I am unsure about why we had to wait so long, as it is a self serve experience when you get to the lane. Halfway through our game, the lane malfunctioned and wouldn't reset the pins. We approached an employee to ask what to do and she simply stated "I'm the waitress babe..." and walked away. While waiting for the lane to be fixed a member of our party went to the snack bar to get water and an icee and it took him 20 minutes to do so. The waitress was nowhere to be found so we had to leave our lane to get any drinks. I went to the front desk and asked someone to come look at it. It was fixed in about 10 minutes (but that time was still subtracted from the time we paid for to bowl). After one more player bowled, the lane stopped working again and we had to go to the front desk again for them to fix it. They said a tech would come to fix it. After another 10 minutes the lane was fixed again, but our party was unable to finish our game before our time ran out. So we missed out on 20 minutes of our 1 hour time slot because of the malfunctions. Overall, we are really unsatisfied with our experience and will not be coming back. read more

Group of 10 on 4/23/22. Bowling and laser tag was amazing; the arcade is cool and the lanes have neon lights which is a nice touch. I saw a lot of reviews complaining about service, but its all overpriced anyway so i ate before going. My problem was; we went on the gravity ropes course and youre allowed to stay up there for about 30 minutes, maybe 40 if the workers are fine with it. Well, after you take the zipline, the operator will tell you to walk back down and off the course. We were up there for about 10 minutes, tried to keep going after the zipline, i payed for this, but then he banged on the bar and yelled 'I SAID DOWN'. My guy, youre a minimum wage worker, we have laser tag in 20 minutes, you can't just let us hang out a few more minutes?? No other groups are going to come up to the course while we're there, they let groups in every 30 minutes. read more

I feel generous giving this place two stars. I did because my kids enjoy the games. Is it a place to take kids to meet friends, celebrate birthdays and play games or is it a bar for young twenty something adults? Until they figure out who their target audience is and focus on improving service toward that audience they are going to be plagued with issues. We experienced much of what other reviewers wrote. We got in early before the wait for a table started. That seems to start around 6 and they need a security guard to manage it. Service is awful! I've experienced their staff attitudes on multiple occasions so I know I have to go in prepared for it. I don't know if it is racism or just young inexperienced and untrained staff. I see people in other reviews speculating. Bottom line is I went in to spend money and I don't really care to deal with bad attitudes. But, I had to be there to supervise my children because there is a curfew after 4pm so we just tried to make the best of it. Kids must be supervised by an adult. It really is needed at this place to ensure their safety. Again, you can't mix a bar crowd and children and not expect issues. read more

This place is amazing, I came here for a birthday party and I had a ball. there service is on point and lasers tag was fun I also was blowing and ect it's an amazing place to go. read more

Terrible service! Twice we stood in line with 3 girls behind counter and were ignored while 1 person took care is customers. Another instance we watched our young daughter treated rudely by kid in ticket check out area... was short with her and rolled his eyes when she tried to check out. Clearly management does not care about the customer experience here! read more

Great for kids & adults. Bowling, laser tag, arcade games, pool tables. A wide variety of fun things to do.

So I received a $150 "Funcard" for Main Event for Christmas last year (2018). I planned to take the kids at some point, but life got in the way and with everyone's schedule it was hard to find a night where everyone was off. Well on Sept 5th I went onto the Main Event website to check the balance on the card (I had forgotten how much was on it and my In Laws didn't write it on the card). So their website says $150 and I think ok, I'll schedule off work and take the kids on a Wed night. We go in last night and the card has no money on it. 0 Balance. Ok. So that sucks... I start second guessing myself thinking I grabbed the wrong gift card (although there was only one... but I was baffled). So we drove all the way home to check to make sure there was not another card in the envelope. There was not. At this point my husband is mad and we drive back up to Main Event and ask to speak to a manager. Now as a customer service rep for a retail store I know how the gift card situation works... I figured we were SOL but the manager was very polite. He came out and asked me where I got the card, I told him my In Laws gave it to us for Christmas. He asked me where they lived, and I said latterly 5 minutes down the road... and he asked if they had ever lived in Texas... LOL. No they have not, and we have never been to Texas... apparently on Sept 5th (the day I checked the balance on their website) someone used the numbers on the back of the card in Texas (couldn't use the card since I still had it). So someone hacked their website and was taking info as it was inputted is the only thing I can think of. The manager was very nice and issued me a new gift card, which I know he didn't have to do. He could have made me go through corporate and made it a lot harder on me. He was amazing, and I wish I had gotten his name. I was just so flustered I didn't think to grab it. Everything worked out in the end and the kids, my husband and I had a wonderful night. We went bowling, ate and played in the arcade. We already have plans to come back and play laser tag. I would absolutely recommend Main Event in Newark DE. They really went above what they needed to. And beyond that trouble the waitresses were so polite, the front desk attendant was sweet. It was honestly a great time. read more

Went here right after the arcades reopened in Delaware. Unless you want COVID I suggest you steer clear of this place. No sanitizing of games. They say you need a mask to enter but no one after entering was wearing them. Even the employees had their mask pulled down to their chin at all times this place is awful. Everyone bowling is lane to lane and no masks. Would not come back here until I get my vaccine. Stay away. What a joke! read more

I gave this place 3 stars only because it's new and clean. Otherwise it's incredibly expensive both for the entertainment and the food. It's definitely not worth it to me. To play game you have to get prepaid cards and swipe them at each game. Games range from $1.00 to $2.75 per game. We won't be back! read more

This placed WAS very popular and the environment was nice. But since the years went on it got worse. My family and I were the ONLY family sitting down, and nobody wanted to serve us. Fast forward to getting the food, I asked for bacon and lettuce and when the food gets here, I get a dry burger. Make that make sense, please! I asked for my bacon and lettuce, and they gave me ONE strip and two small pieces of lettuce On top of that regular basic waitress service is asking the customers if the food was good and if they wanted a refill. My family did not get asked that ONCE. Overall bad please and the people who served us should serves a penny for how bad this was. Don't eat at this place! Mind you, I had to download yelp to make this review! read more

My husband and I decided to give the Main Event a try last Saturday afternoon. It had been open a month at that point. We expected it to be busy and were just planning a walk-through to see what was available. Initially we were impressed by the variety of activities: bowling, pool, arcade, laser tag, zip line. We discussed coming back on a "school night" when it would likely be less crowded and the activities more available for adults. We decided to have a snack at the bar as there were several open seats and the "kid" area seemed much more crowded. It was all downhill from there. We watched as the young lady next to us tried unsuccessfully to pay her tab and was told "sorry, that's not my check" by a bartender. When her "designated" bartender did arrive to process the payment she stared at the computer screen for several minutes looking as if she was going to cry trying to make sense of it. We failed several times to get the attention of any bartender but 20 minutes later we were approached. To avoid prolonging the wait for drinks we denied (twice) the offer of a drink menu, opting instead for two draft beers. Another 5 or so minutes later, we finally received our drinks. We had considered ordering an appetizer, but were never offered a food menu. We possibly would have ordered another round but were never asked if we wanted one. We watched as the empty plates and glasses from our now exited neighbor grew as more and more people from the pool table area decided to leave behind their empties. These were never cleaned or disposed of, even after two people tried to use the seats. That couple eventually left before even ordering rather than sit any longer at the dirty bar. I included a photo of the space with my review as evidence. I think one of the managers saw me take it, and was mildly concerned, but didn't care enough to remove the detritus. Three-quarters through our drinks we decided to try to start flagging down "our bartender." It appears that only the person who initially waits on you can serve you as we heard multiple times during our drinks "sorry, I can't help you" or "you'll need to talk to..." We never did get our bartenders attention as he was now "off the clock." (we heard him tell this to several people that tried to get his attention.) We could see him on the other side of the bar with the same expression as the bartender who tried to process our neighbor's check. It must be a very difficult point-of-sale system? At last another bartender approached. She didn't ask if we wanted anything else. At this point we didn't, but thought she might ask. She notified our bartender and we were finally able to leave. Over an hour and a half after we initially sat down. We were never asked if we wanted any food or anything else. Nor was the spot next to us ever cleaned. In short- this place may be fun for kids- if you're willing to wait in the incessant lines (the wait for bowling while we there was overheard to be 4 hours). But adults, for which this place is also supposed to be a playground- don't expect much. In fact- don't expect anything at all. read more

Main Event Newark - Bowling Near Me - Newark, Delaware

On August 16th I went to Main Event in Newark for the first time and I will never return. If you want to catch covid-19 then this is the place to be. Once you get passed the person at the front door there is zero CDC guideline or state mandate enforcement. Both adults and children all over the place with no masks on at all or not even covering their face or nose. Most of the employees aren't covering their nose with the mask including the ones making food in the kitchen. I even saw one in the kitchen with no mask on at all. Additionally, games were rarely being wiped down. Now, let's talk about the horrendous customer service. When I first arrived we decided to order pizza first before playing any games. I stood at the register for 15 minutes waiting for an employee to appear and take my order. I would see some employees walk by and they make an effort to not make eye contact or offer help knowing I had been standing there for a long time. I literally had to force an employee to get someone to take my order. 40 minutes later after ordering I finally got my pizza. Oh, and I want to add that the bartender was allowing kids to purchase soda from the bar which is illegal. Once we finished our pizza and I took a few pictures of the blatant disregard for everyone's health and safety we immediately went home. read more

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I really enjoyed racing in the Super Mario/ Sonic Olympic games with my student. Ms. Laura W was also a very prompt and friendly cashier in handing out our fun cards. read more

Service is pretty bad. I called before hand and asked about what should I expect and everything told was limited and didn't help at all.

Rainy Saturday night and we were braced for long lines based on other reviews. We were pleasantly surprised. It wasn't too crowded and the lines weren't long. Laser tag wait was about 15 minutes. Some laser tag equipment wasn't working. Staff were all friendly, albeit texting teenagers in some cases. The games were all in working order. Chicken finger kids meal took one hour. At $1.50 per game it adds up quick and it can be an expensive night out. read more

After waiting in line for almost a half hour. We were finally inside. To wait in another line. As I stood at the counter the manager and cashier stood there on the computer trying to figure something out and didn't even acknowledge me standing there. Five minutes or so go by and I'm finally waited on and I'm told I have to go wait in another line for the laser tag and skyrope passes. When it was our scheduled time for laser tag they didn't have enough vests for our group because apparently they let to many people in. So we got pushed back 20 mins to the next round. Food was average at best and took nearly an hour. Felt very bad for our server you could tell how over worked and under trained he was. Seemed everyone else is the place was hired from the same high school and was more concerned with socializing with each other instead of doing their job. All in all will not be back. read more

Horrible organizational issues. Unless you are hosting a party...don't go unless you love waiting in line and wasting money.

What a disgusting place in regards to the food the prices and the lack of service. Great concept but without the entire staff. A bunch of young kids that lack any idea of what service is and they cop an attitude when I ask for a rag to clean the table. I am a experienced traveler and know when you can't polish a turd read more

I was just here today, and Angel a girl with blonde hair in a ponytail at the front desk had a very rude and nasty attitude. All i did was ask a question and she got mad with me and said "oh my god" and rolled her eyes at me. She had no issue helping others at the front desk... I have to wonder what that reason was but I have a feeling what it is.. read more

Haven't actually made it in yet. If it's past 9pm and your under 21, you must be accompanied by an adult. I'm 20, I just want to go to the arcade. Is that too much to ask? Place looks fun, but I wasn't allowed in. I'm 20, with my own car and job. Why do I need my mom to go to the arcade and play video games? read more

Pro: bowling is tons of fun, music and well lit lanes Cons: service is terrible! Ordered food and drinks and drinks never came until requested after three times. Then no napkins, and utensils. I guess I'll just put my oily hands into all the balls. read more