I am not sure what the review from 8 months ago was smoking. But they are far off. Justin is…read moreamazing and treats you very fairly. He will not gouge you like everyone else. And he will shoot you straight with no BS. The quality and service are always top notch. If he does find something or tells you that something needs replacing, it's because it does. He is the only shop we will go to for non warranty items. Keep your the great work Justin and crew. You have loyal customers out of us and many others I know.

This place is a joke! Justin or whoever the owner is should be shut down! He has a Napoleonic…read morecomplex (short man syndrome) and is the most dishonest businessman (I use that term loosely) I've ever seen!! I took my car in to have a service ck up. Se said the breaks were getting low and I directed him to just do pads and rotors and he said it'd be under $300. It took him 2 days to do it and ended up putting both calipers on when I knew that they were fine. His nice secretary told me the bill was $723 and when I questioned the cost he got on the phone and started swearing and carrying on like a child!! I never initiated the vial talk nor did I engage in it! He wouldn't budge on the price so when I went to pick it up the nice secretary said that he changed his mind on the price and added exactly $100 without doing any more repairs on my car! He ran before I got there to leave this nice girl to deal with his underhanded practices! He has a big mouth but no spine!!! Go somewhere else even if you have to go 100 miles away from this place! He's a true scumbag! I'd give this place a negative 10 if possible and it funny that I keep seeing a help wanted sign out front and I'm told he can't keep employees because he's soooo irrational and tyrannical! I'm new to the area and I can guarantee you that I'll spread the word about this place and I'll never step foot on this lunatics shop!

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

Update (see original post below):…read more Bottom line: they found the problem, fixed it, shipped the car to us, and covered the rental car. Longer story: In response to my original post below, upper-management contacted me and offered to do whatever it takes to get the car repaired. I dropped off my car the day before we were supposed to move from SC to TN, and their master mechanic got to work on it early the next morning. He found the problem: their other mechanic cracked my fuel tank when banging on it to get the fuel pump out, which was causing a fuel leak. It's hard to believe this mechanic didn't notice this when he did it, which would have saved everyone a lot of trouble and Paul's Car Care a lot of money. As a result of the cracked tank, they had to order a new fuel tank, but we were moving that very same day. So, they offered to fix the car and ship it to us in TN. When I requested that they cover a rental car, they offered to cover $100. After a little back and forth, they offered to cover the rental car until they returned out car. A week later, they returned my car with everything working properly. -------- ORIGINAL POST Bottom line: they damaged my car during the repair and didn't fix it. The story: I brought my car in for a fuel pump replacement on 5/16/2025. They replaced the fuel pump, but now I can't fill up my gas tank. Brought it back to them on 3 different occasions, but they couldn't figure out the problem or fix it. So, now I can only fill my car up with a little more than half a tank of gas, which, as you can imagine, is very inconvenient. The manager, Cody, repeated said he was "stumped" and had to call others to try and figure out the problem. And, he would only bring up possible problems when I identified them first. Seemed like he was trying to send me on my way thinking there was no way to fix the issue. He also admitted that the mechanic working on my car was inexperienced, while simultaneously claiming he couldn't have damaged anything, specifically the fuel canister that is right next to the fuel tank. And, Cody continued to insist that the mechanic does reliable work, even though redo his work by reinstalling the fuel pump the mechanic installed... Cody did offer to replace the fuel pump, said he ordered it, and scheduled a follow up appointment. But, when I showed up, he said the part never arrived. He never bothered to communicate that to me before I drove all the way across town. And, he never offered an apology for wasting my time. To their credit, they did replace several parts without charging me, but this was not without some back-and-forth. And, at the end of the day, the problem still persists. So, I'd love a refund on the fuel pump replaced--the repair that resulted in the damage. Wasted a lot of time and spent a good deal of money with this shop only to be left with a problem I didn't have before I brought my car in. They're either incompetent or dishonest, or a combination of both. Very frustrating. I would recommend you try Gerald's or Marks Super Service Center instead of Paul's Car Care.

This is a first class professional paint and body shop. I had to have my frame replaced and some…read morerear quarter panel and rear door work on my 2024 pick up truck. I was extremely concerned knowing that there were a lot of moving parts to get everything back to pre wreck status. I got my truck back a week ago and it rides just as good if not better than before the wreck. The communication was on point and they kept me up to speed on the progress. Mike and his crew do awesome work. I highly recommend this place.

I would have left a 5 star review for the bodywork repair but after having the car back for a…read morecouple of days I found out the horn didn't work. After taking it back for a tech to look at they said I didn't have one. I had one when I left the car with them. They had to replace the front bumper due to damage on the drivers side from a side swipe. There was previous damage on the passenger side but nothing that would cause there not to be a horn. Now I have to put out more money to replace a part they refuse to admit they didn't put back when reassembling. I will not go back or recommend.

So much better than a dealership. You can see the work being done, are able to talk to mechanics,…read moreand they only do what is needed/requested. The oil change, air filters & general inspection was all done within an hour and reasonably priced. Highly recommend, an interesting find of quality services.

Always great service when I visit Honda Medics. Jermell, at the front desk is always welcoming. The…read moreyoung man who has worked on my vehicle the last few times has been very informative and explains repairs in a way that is easily understood to a novice.

We have usually been dealership folks just because we change cars out too often and they're always…read moreunder warranty. However, after recently moving to Summerville and recently keeping cars past their warranty, we were on the lookout for a local mechanic. We saw many positive reviews on Morrison and also on the phone they were extremely polite. Recently took the Volvo in for a brake line flush for preventative maintenance plus it was braking kinda funny, they took care of us and had us in and out around lunchtime. Clean shop, friendly folks, and prices were very reasonable. Taking the kid's BRZ in this week for some preventative maintenance and confident they'll take just as good care of us then as they did in the past. Overall, Kenny and Laura are great folks with a great attitude.

I initially went to Morris automotive several months ago due to their positive reviews. Since that…read moretime, I've had my vehicle repaired by Morrison automotive twice. Both times my vehicle was quickly diagnosed and repaired in a timely manner which I truly appreciated. The owner is very approachable and helpful. Today my driver's window became stuck in a "down" position after I ordered my morning Latte and I could not get it to roll up. It was cold and drizzling outside, and I went to Morrison to ask for help. The owner, I think his name is Kenny came out and helped roll it up! He offered to get me a price quote on a new window switch and contact me in a couple of days with a quote. I am so thankful that Morris Nissan was able to help me and is available to assist with my vehicle needs.

I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

Pop's Tops shop worked on replacing my headliner for my Porsche 99.1 as the OEM water based glue…read morewas not holding any more due to heat and humidity as well as time. I worked with Jesse on matching the exact color and nothing was perfect. Jesse then went to another fabric manufacture to obtain the alcantara that matched the OEM impeccably. They installed in 2 days and looks like brand new again. Great job and I would recommend them.

I/ we had an extremely disappointing experience with this business. I brought my bosses vehicle in…read moreafter being told the inspection would cost $250, to determine what needed to be repaired, if the parts were available, and how much said repairs would be. Without ANY authorization or clear communication, I was later presented with a bill for $2,850!!! When questioned about the charges and asked for an explanation, the owner became unprofessional and confrontational instead of addressing my concerns. We were told it was a $80 part & $350 weld fee and the rest was labor! Rather than working toward a reasonable resolution, he insisted that the full amount be paid and made comments that I perceived as threatening, which made the situation even more stressful. By law, customers deserve clear estimates, transparent communication, and authorization BEFORE significant work or charges are incurred. Unfortunately, that was not our experience. I would STRONGLY encourage anyone considering this business to get every estimate and authorization in writing before leaving their vehicle. Based on our experience, I cannot in good faith recommend this business.

We had to have the stems replaced on our front passenger wheel. They took care of us promptly. As…read morewe left there was an odd scraping/brushing noise. We took it back, they road tested it and found the problem immediately. Then we took the car on a long trip and as it happens we got the notification for an oil change and tire rotation, so we took the car to a dealer nearby. They did the usual multi point inspection and everything checked out, they didn't even comment on the front passenger wheel. So we have contemporaneous independent confirmation of the quality work that Above and Beyond does. We will definitely use them in the future.

I would absolutely recommend this shop for car repairs. James was who I worked with most directly…read more He was kind , professional , patient and helpful while sharing with me the diagnosis of my car. Everyone I spoke with at different times treated me well. I have used their auto repair services before and all three times am completely satisfied with Above and Beyond Auto.