Absolutely now the best shelter in Maine! After so many years of being limited to a small building…read moreoff Western Avenue, the new humongous modern facility is offering the cleanest, kindest and most modern animal shelter facilities in the state. The staff is friendly and skilled. They also serve as an animal control facility for stray, abandoned, and owner-surrendered animals from all of Central Maine. The on site clinic is state of the art. Oh, and it's perched on a hill with many spectacular acres where the future of farm animal rescue can be envisioned. This is the place to find your next best friend!

amazing place you can tell all of the animals are very well taken care of. The facility is very…read moreclean, and the staff is very friendly. I come here very often!

The Place does have great resources, like for being a volunteer for the shelter making sure the…read morecats are doing well, they have 4 rooms you can go to except room 5 witch is for farel cats, and the real workers go their so you'll be fine as long as you where you are the first time, and they also have a coffee machine, so you can make coffee or hot chocolate, to help your self from staying awake, even after 6PM when the shelter is closed.

We have nothing but absolutely positive things to say about Hart. The staff is so wonderful,…read moreresponsive, and kind. The facility is immaculately clean inside, freshly painted outside, and filled with the cutest most perfect feline friends you've ever seen. We first contacted Hart in an effort to get children involved in community service, and we wanted to donate cat toys and food. In this process, we have discovered the gem that Hart is. The staff is monumentally kind, selfless, and just the exact people you would want to take care of any animal. The entire place is so clean in every corner, that you can be assured any pet you adopt from here has had exceptional care and love. Andy works there and he is one of those people who just glows with compassion. He was so kind and patient with our children, informative and clearly loves all the animals. If you are looking for a new family member or a place to donate to, this is THE place. This place is an important part of our community and they have earned and deserve so much support.

My daughter and her fiancé arranged to adopt a dog through Harvest Hills. HH called their…read morereferences, their landlord, and their vet. They were approved to adopt this dog. My daughter's fiancé took the day off of work to be able to make the appt on a Sunday. HH told them that they would recommend this specialty food for the dog, a more expensive kind. My daughter went out and bought the specialty food and all the supplies that they would need. The staff at HH knew that my daughter lived a little further away and assured her that it would be fine to pick up the dog on Sunday. All week, we looked forward to finally meeting this dog, which was apparently the only dog they had that met their needs (good w/cats, quiet etc). On Saturday, HH called to say that the dog had been given to someone else. Needless to say, my daughter is heartbroken. When I reached out to HH they did not sound like they cared at all. Very disappointed in Harvest Hills!

Just got a voucher for my two cats for the spay and neuter clinic. Thank you Harvest Hills for…read morehelping me out.

The cats are super friendly! I went in not to adopt but just to pet the cats and to keep them…read morecompany :)

My friend is finally ready to adopt again, so we went to this shelter, as we live nearby. The woman…read moreat the desk was appallingly rude, and frankly, ruined our day. Shame on her for for discouraging a wonderful dog person, and for depriving the dogs of a potential forever loving home.

My adoption process a couple months ago went very well. I arrived without any pets, and left with…read moretwo kitties! I walked in without an appointment, a couple hours after opening. There were some people there, either in the main waiting room or walking through the separate pet areas... wasn't too busy. Was greeted by staff behind the counter and I told them I wanted to look at some cats. They have you fill out some paperwork, mainly about what you're looking for and what your home environment is like (senior cat, kittens, other pets at home, kids at home, etc) to help them in finding an appropriate cat for you. You wait for a bit so they can find a staff member to walk through the cattels with you. You get to meet them, and pick some up in some instances. I deliberated because I intended to get a senior cat, but many of them had behavioral or extra medical problems. I ended up getting a disgustingly cute and impossibly smol brother and sister, and they've been wonderful. It may not be the cheapest, depending on which pet you want to take home, but obviously that cost goes into the program and really, can you put a price on a new family member?

We stopped by today to bring Christmas presents to the cats and kittens. Merry Christmas!read more

Your response it simply untrue. I don't know on what end this misinformation is coming from. No…read morevet ever recommended we put our cats down earlier than we did. We have always followed their advice. No, not going to argue back and forth except to reiterate that we would never ignore such advice had a vet given that to us. Do you think we would have given a reference if we thought it would be in any way negative? Like I said, you may have been given false information or a misinterpretation of events by someone trying to avoid blame. or simply jumped to the wrong conclusion yourself. Cats can live a long time with this disease. He certainly was not suffering that whole time. When it was evident to us that he was, we made the hard decision to put him down ourselves, as we have had to do several times in the past with other pets. Funny- we have dealt with several other rescue organization since contacting you, and our references have always checked out.

This rescue contacted me about taking a dog for them. I politely declined as they detailed…read moreseveral aggressive instances where the dog attacked other dogs and injured one human. Since I do like to help out rescues, I researched this particular case further, and found it disturbing that this aggressive dog was passed around to 4 different foster homes and having aggressive instances at each. Because I was concerned for the families being put in danger (including their own dogs), I contacted the rescue director personally to express my concerns. I also noted that the description of the dog even after the first incident where it was reported the other dog was seriously injured, they described the rescue that they were trying to place with me as great with other dogs. After doing this, the rescue director began a campaign of encouraging her volunteers to put bogus reviews on my business site. She also directed them to my business page to harrass me as well. I would not support a rescue that does business this way. They were also posting outright lies about me on their facebook page, which were taken down after my complaints to facebook.