I hate moving. Each time I have moved I swore it would be my last time. I hated the move I just…read moredid with You Move Me Charlotte. But here is why I am posting this 5-star review. The men who served as my moving crew worked hard and were completely professional and capable. A couple of things went wrong, neither of which I could blame on the crew. I called the office the next day to complain about those things, and the response was a perfect example of customer service done right. I am not going to arouse suspicion by describing what went wrong and I am not going to create expectations by describing how they offered to make up for what went wrong. But if you hate moving half as much as I do, you need the professionalism of these good folks.

Unprofessional behavior from movers…read more This was a terrible and traumatic experience! I hired this company's service on October 22, the last week. I moved from Ballantyne, NC, to South Park, NC. They didn't complete the move until the next day. They had to return to the residence because they lost the hardware from one bed. Also, they left items without wrapping. The next day, when they came back, once they had installed it, one of the guys asked for pay, and my card was declined because of my change in the zip code. There were three workers here, and there was no supervisor. Ok. So, when my card was declined, I called my husband, and he tried to give them a credit card number over the phone. They could not take that, and they became hostile. The guy insisted that he wanted the card physically. So, they said my husband needed to come here and give them the card. He was at a job site and could not leave. So, the guy started yelling at me and threatened to take my stuff. He walked room by room, looking at what he could take. They were three guys against two women. I said to the guy to leave my house. He refused to leave because he wanted to take my stuff, so I ran to the door to stop him from taking my belongings. My cousin called my husband, crying and looking at the situation. The guy was trying to intimidate me, so I called the police, and he decided to leave, but I stopped him because he had taken my stuff and was waiting for the police. The guy was out of control. My husband talked to the owner, and he told him to leave. We paid the bill for the move on Saturday morning, which was over $5000. I feel now traumatized by the situation. I feel like I was assaulted in my own house. You know how much stress it is to move from one place to another and care about your belongings. That's because we hired a service that says it is " professional." That was a big mistake; they are not what they say. For this horrible experience, I never recommend this company. Thank you for the time to stop and read Sarid

So glad I found these movers! They were on time and affordable! Their quality of work was great…read more Very organized. I watched them pack my items and buckle them down so they would not shift in transit. They even wrapped broken boxes! Great company!

This was my 3rd or 4th time using this company and they did a great job and worked really fast…read more They had a couple new guys work g, I guess because one of them I saw drop 4 boxes of my things off a dolly and I heard glass items actually break. He apologized but it was kinda stressful knowing things had broken. They also broke my desk I use for work, I was told to reach out to the company about fixing it. Overall, I do like the company but this was my least favorite experience with them so far.

They were very fast, helpful, and was very carful with my things. Would definitely book them againread more

I was a little nervous hiring the John Frank Moving Company, Charlotte- at first, as there were no…read moreYelp reviews yet. My hesitations quickly went away as I received prompt, up front responses to my questions and their price quotes had no hidden fees. When the movers arrived, they were very professional and courteous- yet quickly completed my move. I will definitely recommend anyone that needs help with moving, to call John Frank Moving Company, Charlotte!

Let me start by saying responsiveness wasn't an issue to get started... they were fast and…read moreresponsive in coordinating a simple furniture move a week in advance. (That's impressive). However, things got a bit clunky after that... the day before the move I was called to confirm the foreman would call me to tell me he was 30-minutes out. (Fair enough). The day of the move... the window I was supposed to expect them came and went - no call, no nothing. I was meeting them at a location, so that was a bit strange. I called and that guy was fine saying he'd call the foreman, but then he hung up and I never heard from him again. Eventually the foreman called very apologetic (I appreciated that) and noted he had folks out due to covid, etc. but had one guy on the way and he'd call me again). The move ultimately started 1-hour late. Fine. I wasn't happy, but I didn't hold it against the guy - I was grateful for the help. They did a decent enough job loading the truck of 3 large pieces of furniture.... however, when we got to the final destination it was obvious they had dinged things and scratched quite a bit. (I MEAN A LOT)! The guest mover guy blatantly scratched the side of my desk with his belt and looked at me in hopes that I wouldn't notice. Oh - I noticed. It was BAD. This same guy was clearly smoking in the car ride too...... (and I don't mean cigarettes). Again, FINE - but a 2-hour move cost me a minimum $$ and they scratched the heck out of the furniture. I got a deal on the purchase, so I neglected to make a big deal out of it, not to mention I just sensed they'd get super defensive and I wasn't interested in the battle on a Sunday. Just proceed with awareness. If you have fine items or furniture you don't want dinged, you may want to look elsewhere, if you want a basic, affordable move? these guys are just fine. The foreman gets the credit, he did his best - he was professional and certainly courteous but the whole experience left me less than "over the moon". We've had great movers - but you PAY for them.

Run, don't walk away from this totally unprofessional & incompetent moving company…read more We booked Roma for Saturday June 18th. Arrival time was supposed to be between 9-10am. I received a phone call from Alex at 7:43am, informing me that they had a couple call outs the night before, and they would have to cancel our move that day. He informed me they could do the move Monday, and asked if that would work for us. I said no, that Sunday would be acceptable. Alex informed me he would forward that information to the office and someone would be in touch. That was the last I heard from anyone at this company. I tried to reach out to him on Saturday evening to ask if they were going to be able to move us Sunday, and got zero response. Moving is a large stressful ordeal as it is, get a real professional moving company instead of dealing with these clowns. Their contract totally covers their ass with regard to the customer canceling, but offers no protection for the customer when and if they totally dissappear on you. Everything we own was packed and ready to go for our Saturday morning move, and we are left to try to find another company, on very short notice, to move us ASAP because of Alex and Roma Movings total incompetence, and lack of professionalism. Read the other bad reviews and sprint away from this company. At least they were never able to destroy our personal belongings like all the other bad reviews have stated.

Eric and his partner were wonderful to work with! I requested a quote through Yelp and received a…read moreresponse quickly. They arrived on time and worked their butts off! Carefully wrapped our furniture and lifted very heavy pieces with ease. I would definitely work with them again!

Great experience with this moving company! We hired Helping Hands to load and unload our UHaul…read moretruck today. The workers were quick, courteous and efficient. The owner Eric was very pleasant and was fortunately very flexible with our changing move dates twice. Quality help is hard to find. I will be using thm again!!

ABSOLUTELY RECOMMEND. Best moving guys EVER! Jack and Christian are absolutely fantastic. They are…read morepolite. They are diligent. They made such a stressful experience feel so much better. I don't think anyone will beat their price either. You would think they might cut corners but these guys are genuinely honest good people and great at their job. I would recommend them 10/10 times and will tell all my friends to call them for moving needs.

I've hired movers for over 20 years when I need to relocate and I've never used the same more than…read moreonce until now. Hockaday Bros is always, punctual, super friendly, reasonably priced, and they go out of their way to make sure everything is packed safely. This last time some large items couldn't fit on the truck and they drove back an hour in peak traffic on a Friday to the old space to complete the move, and they were clocked out. I'll only use them from now on, and i recommend them to everyone.

Fantastic hard working, dependable, no hidden cost, and on time. They have moved several of my…read morefamily members multiple times. Take such care of your property. Excellent at communicating with you. Honest, respectful and great integrity.

jd johnson moving has moved me personal 2 times. great guys. nothing was damaged. very…read moreprofessional. i own a property management company as well and i refer him to all my clients in need of a mover.

SCAMMER ALERT!: DANNY JOHNSON OF JD JOHNSON MOVING CO I just…read morewanted to warn everyone about a scammer so that he doesn't steal your money the way he stole my friend's. My friend, who has a medical condition and is on a fixed income, was in need of an air purifier and found one online posted by Joseph D Johnson "Danny Johnson" of JD Johnson Furniture Barn 325 W Statesville Ave Mooresville, NC who also owns JD Johnson Moving Co 335 W Statesville Ave Mooresville, NC. It's described as being in "good condition" and when my friend asked him if it worked well and had a clean filter, he confirmed. To help her out on February 8, my husband delivered payment and picked up the machine (with nowhere to test it). And, of course, it ended up not working at all. Danny Johnson promised my friend to return her money. But then it was nothing but excuses for weeks and now he has been ghosting her all month.