My husband and I desperately needed a new mattress and have the worst luck. We can't agree on the firmness and when we arrived at the store Bill was so helpful on showing us what he thought would fit us both. We ended up buying 3 mattresses. Would definitely recommend. read more

So disappointed!! My mom bought a bed at the end of September and was told it would be here on oct 6. It never came. Finally today we get a call that it will be delivered on Friday oct 23! Then we find out there is no no box spring included. We're we're never even offered a box spring! So after waiting all this time she now has to purchase a box spring. We talked to David today and though he was not rude, he was not helpful. We've talked to other associates and they can be very rude especially the manager!! We didn't even try to talk to him. We are so disappointed in this experience! It's like once they make the sale they don't need to be nice anymore. Time to find a new mattress store... beware! read more

Super helpful and patient in going through all the mattress that they had available. I have had my mattress for a few months now and I am so happy with my purchase. I don't think I would have been able to an informative discussion with out their assistance. read more

Bill was Very friendly and professional with an abundance of knowledge in regards to getting the best sleep! The store was clean and admirable, he offered refreshments and allowed my two boys to run through the store screaming with joy! After having a tour and viewing several beds, kids got bored and that's when the gentleman offered balloons and toys to entertain. Very respectful and Helpful. Walked away with an amazing bed frame and mattress! read more

We arrived and were prepared to spend a good amount of money on a new mattress. We spoke to one of two employees in the store. The Hispanic looking employee showed us to a mattress, then walked away to "greet" customers as they walked in I asked him 3 times to provide us with a price, and an alternative to the type of mattress we looked for. When he walked away from my wife and I for the 3rd time to help another customer we left. As we left I heard him speaking to the couple he was helping purchase a mattress while ignoring my wife and I. In the end we took our business to Sleep Haven Bedding. The person there was attentive and very thorough. read more

If you are going to this business only deal with Bill he is a nice guy and does the right thing David the sales rep might as well be a car sales man he sell you on stuff and don't follow up and takes couple of weeks to get something done I would do business again with this place but only with Bill. read more

Excellent service!!! All I needed was a mattress protector and Bill treated was superb in helping me find exactly what I was looking for. I would highly recommend! read more

Thank you Bill for helping me and my family out. We appreciate you and your customers service!

I wish I could give 10 stars honestly. Bill was THE BEST. Me and my fiance went to several different stores to find a mattress including Matress Firm and even Sears cause we heard of good deals. And while some places did have DECENT deals such as a "free adjustable base", they actually ended up being significant more because of hidden fees and interest rates. To make matters worse, the other places had HORRIBLE service - reps constantly breathing down your neck and trying to get you to buy the most expensive things. It was the worst. However, at Mancini's we felt almost immediately welcomed. Bill had a nice warm smile and greeted us. I loved that he wasnt pushy at all! He didn't try to force us towards a higher price point or to choose any specific brand. He asked us what we were looking for and showed us things we actually wanted to see. Not only that, he gave us plenty of space to think and test out the beds. He regularly checked up on us and gave us bits of information on the various beds and such. He was also very knowledgeable and was SUPER funny too! He helped us find the bed that was perfect for us. And the best part is that Mancinis had a lower price for the bed. It was lower than any other store we had been to! The adjustable base that he hooked us up with was 800 less here than it was at matress Firm. Bill, if you're reading this, thanks so much for helping us out! Best experience with a salesman that I have had in a while. I'll definitely be back to look for one for my son, and I'll make sure you get that sale too! Mr Mancini, if you're reading this, GIVE BILL A RAISE HE DESERVES IT! He's a fantastic employee! Lucky to have him! The other workers were also helpful and funny as heck too! Thank you guys so much! read more

I went in and I felt I was given A+ treatment as soon as I walked through the door. Bill M. assisted me in seeing what is a good fit for me, as his coworker Cory W. I felt there was no pressure, but I left knowing I made the right decision. Go in, see what it's all about. Customer service with a great attitude. #5starsisnotenough read more

First time making a purchase at Mancini's and had a great experience. Larry and Rob were awesome, informative, and very thorough in explaining our options and helping us find the perfect mattress for our needs. Also pleased to have the mattress arrive a day earlier than originally quoted. Delivery guys weren't intrusive and were quick to swap out the mattresses. Highly recommend Mancini's to anyone on the market to purchase a new mattress. Thanks again guys! read more

I was looking for a bed and hard to find head board for my mom. This place was able to find everything she wanted. But I'm a price guy. I resource everything. If I can find it at a better price. I will go there. But this is why I bought here. CUSTOMER SERVICE! I got the best service here. I always dress like a bummm so I can test CUSTOMER service. I always say. Never under Estimate anyone. So where I get good service I give them 5 stars. Shawn was our sales man. He was very good and helped us with not one. But 2 items. He even helped my mom with the type of bed she wanted. That was over the top. But I must say. Everyone that works there was very nice and helpful. Open delivery. The guys were very good and did a fast and fantastic job. I highly recommend this place. You can't go wrong. read more

I purchased a king mattress, box springs, and bed frame and was given free sheets, pillows and a mattress protector and everything was cheaper than the quote I received from a local competitor for a king mattress alone! The price was amazing but the customer service was stellar! Cory and Craig were welcoming, informative and went above and beyond to make my shopping experience easy peezy!! I never felt pressured to buy and they were able to answer all my questions. As long as delivery and set up goes well I will be a returning customer for sure! read more

So knowledge about the mattress & super friendly! 2nd time I have been here to purchase a mattress & it went soo easy!! Asked for Kevin or bill, they are great!! read more

We were looking for a mattress & thought we'd check out Mancini's. We'd already been to 10 places looking & i was glad we checked this place out. Cory was awesome. He was patient & knew his beds! We ended up buying a bed & mattress set! The price was affordable & we got our bed delivered the next day! We are very happy & will be going back for any mattress needs! read more

Bill McClamy at the Modesto, CA store went over the top, assisting us in getting help with our Tempurpedic adjustable bed bases as well as selecting new mattreses and a pillow topper. I absolutely, would highly recommend asking for Bill when shopping at this store. read more

Very disappointed in the customer service as well as the experience of our purchase. Inconsistent correspondence and lack of consideration of what we the customers have done in order to be present for delivery. Time off work, rescheduling, as well as room prep. Only to have inconsistent stories of why the product will not be delivered (the night before), and then to have it delivered on a rescheduled second day of work taken off to find damage and pieces placed on it from a different color piece of furniture. Very deceitful and not what I expect from any business. Having to settle for a different bedroom set on another day to be delivered with more inconveniences. $100 and some pillows and sheets do not make things right. My poor experience will be illustrated within my social media platforms and YELP. A VERY DISAPPOINTED NO LONGER CUSTOMER. I would seriously consider a different avenue to purchase anything from them, especially the Modesto store. It will cost you more in the long run to deal with them. read more

Had a great experience looking for a Queen size mattress, met with Rob Salkow in the store and he was very helpful and knowledgeable of all the inventory in the store and knew exactly what kind of mattress to show me according to what I was asking for. Rob Salkow was really assertive and easy to deal with which made the whole buying experience pleasurable. Thank you Rob. If anyone needs a bed or anything else in their inventory make sure to ask to Rob Salkow. Very Respectfully, Curtis Cuen read more

This is the 2nd time I've been here and Bill always goes out of his way to help me out so that I leave Happy and Satisfied. Previous furniture store I went to they were just rude and made an unnecessary comment. Decided to come here found what I was looking for and he gave me a GREAT deal. This will be my future place to shop for Home needs. read more

Hands down the best customer service I have ever had from any company!! Cory is a Godsend!! I came in to the store in dire need of a King and Queen mattress delivered same day for a cross state move the next morning...he not only got me the mattresses and box springs (great quality by the way) within my price range but he personally delivered the items using his own vehicle!!! I've never posted a review on anything before but what he did definitely deserves some recognition. Thank you Cory! read more

We came in looking for a kid's bed frame, mattress, and dresser. We found a good quality set that we liked. The dresser and mattress came in perfect condition, nothing wrong with them. The problem we had was the bedframe with trundle. The first time the delivery men came in to set up the bed frame, they brought the wrong color footbed so they couldn't put it together. They left all the parts in the bedroom and took back the footbed. The second time they came, they brought the right color footbed, but then brought the wrong size wood slats to put on top of the frame where the mattress would lay on. While they tried to put in the slats, they nicked a part of the bed frame that took off the white paint. So they left everything there again because they could not set it up. I called the associate that helped me, and all he offered was a kid bean bag. The third time they came they brought in a universal slat, but that still did not fit because they would not be able to put the trundle underneath. So they left again, leaving screws on the floor where my daughter can step on. My husband ended up cutting the wood slats himself so they can fit on the bed frame because the delivery men kept bringing in the wrong parts. Now the fourth time the delivery men came to set up the trundle underneath the bed. Guess what, they said they did not have the right screws to put the trundle together so they left. Again. Now the fifth time the delivery men came back! They were suppose to bring in the correct screws to put the trundle together but they did not bring anything with them! They literally came in and said they did not have the screws then left. We told them they were suppose to bring the correct screws with them and they said they were not informed about that. The SIXTH time, they came back again. They said the correct screws were there the whole time and they put the trundle together and left. This place has the worst communication. I do not know where this poor management is coming from, but they need to make changes. And each time they came, it was different delivery men. Cons --The delivery men kept bringing in the wrong parts --My husband cut the slats to fit because they kept bringing the wrong size --They scratched the paint on the bed frame --They came 6 times trying to put a kid's bed frame/trundle together Pros --Found good quality kid bed set --Associate that helped us was nice, and understanding of what happened read more

Supposed to be a long day visiting stores!! But when we walked into mancinis (first store we visited) this sale guy Daniel!!! Wow he made our day easy!!!! Communicative, patience, gave our daughter candies and a ballon but best of all a real nice person!! If you plan to visit this place!! Ask for Daniel!!!!! He's gonna help you get a good deal!!! read more

Recently purchased a bed from Mancini's where we were helped by Rob and Shaun after a debacle with Macy's and couldn't be more pleased with the entire experience. From purchase to delivery, everything went very smooth. Will definitely return for our next bed purchase. read more

A Huge Thank you to the manager Bill, at the Modesto Mancini's Sleepworld! We have been in twice this year and both times bill has helped us. He's very helpful, knowledgeable and extremely accommodating to our needs! We Highly Recommend Mancini's!! Won't go anywhere else! read more

Have done business with Mancini's in the past and decided to go in and see if they carried futon frames. They didn't, but after speaking with Rob Salkow, he contacted a former maker of my futon to see if he could get the existing part. While there, I also needed a mattress and a bed frame. I was helped by Rob and when I say helped, I mean HELPED! He was very thorough in assisting me, advising me of the differences of the mattresses and also the materials. He was EXTREMELY knowledgeable and a pleasure to work with. However, here's the clincher: because Rob was familiar with my style of futon, and I was focusing on that before I could get the bed, he offered to follow me home and look at it for the part that I needed and see if he couldn't get it. He helped me take it apart, move it to the other room in preparation for my delivery, and put it back together. How many sales people would do that?! I can't say enough about him and his willingness to go above and beyond for his customers. Thanks again, Rob! (P.S... it was a nice surprise to find out that Mancini's also retains records of previous purchases so I was able to find a mattress similar to what I had 16 years ago) read more

Went to Mancini's looking to upgrade from a queen to a new king mattress. Rob was great. He showed us a great variety of mattresses and answered all the questions we had. He got us a great deal on a mattress, a new adjustable base, a protector and some pillows. He was super helpful and wasn't pushy. He gave us time to try a variety of matesses and pillows. Check in on Yelp to get some extra goodies. We are super happy with our purchase and can't wait to get our new mattress! read more

We are first time shoppers at Mancini's Sleepworld and it was such a great experience. Bill, the manager at this location, was the person who helped us. He was very attentive and greeted us immediately when we got in the store. He really listened to what we were looking for and delivered with the perfect product for us. His attitude was very friendly and professional. Bill also had such understanding about the inventory and made us feel comfortable that we made the right choice. Will definitely be coming back with future purchases! read more

Came here after feeling ripped off at another place. We were greeted right away and shown what area we needed. No one hovered. Then Bill helped us further once we had questions. I was able to get a mattress, frame and bed with headboard for my son's room and not go over my budget. Plus! Delivery came the same week. They were able to deliver earlier then the scheduled time. Got everything put together quick and they were professional/friendly. Overall very happy with the product, customer service and price. read more

Bill was a great help. Throughout my experience he helped me figure out what the best mattress for me would be, gave me a nice discount/some free pillows, and was wearing a mask properly the entire time. I felt safe, secure, and properly attended to during my shopping experience. ASK FOR BILL!!! read more

The Manager named Bill was very helpful. My mom has been a loyal customer for years. We went here again to buy nice pillow and Bill has always been accommodating. read more

Great place to buy mattresses. Bill (manager) went above and beyond to make sure we are satisfied before we leave. He wasn't pushy and kept us in our budget and not try to force us anything expensive. Hoping to do business with them again soon. read more

Excellent service! Very professional and they answer all questions with concern. Give great information. The bed was anove and beyond high expectations! read more

I brought two sofas and one dinning table with 6 chairs on 5/1/21 and expected to get my orders between 6 to 10 weeks. However, I had been waiting for about three months. Finally, I got a phone call and the representative said "your orders are ready to deliver" so I scheduled a date to hope to get my orders. Before the delivered, I got a call and the representative said "three dinning chairs are not ready to be delivered because of the manufacturer issues. Finally, I agreed to deliver my orders to my home without the three dinning chairs. I called to see if my three dinning chairs are ready, the representative said "still not yet". It has been passed a few weeks and I don't know how long should I need to waiting for the three dinning chairs. It has been almost four months, and I am still waiting...waiting..waiting...I don't know where to get my three dinning chairs...Sad... read more

My husband and I were looking for a softer bed so we stopped in to Mancini's. We were greeted immediately by Bill, who was so friendly and very knowledgeable. I asked him to show me his softest bed and he took us right to a bed we now own. Thank you, Bill for all your help and for giving us the best prices! read more

I shopped here once 15+ years ago and then one more time most recently. Both experiences were great. Friendly staff, not pushy or overbearing, answered all my questions and offered good suggestions based on our needs. Bill and Dino were both awesome! read more

We went to Mattress Firm first and purchased a mattress. We returned it because the mattress they delivered to our home was obviously defective or previously owned and being passed off as new. We went to Mancini's and picked out a similar mattress- same brand and we LOVE IT! Jason helped us and he was professional and informative. Pricing is straight forward at Mancini's, unlike the competitors pricing. I would recommend Mancini's because I am pleased with the product and customer service. read more

We have purchased 3 mattresses in the last 2 years, each for a different room. The first one was to arrive by July 5th or so. It did not, so an individual (not sure of a name) upgraded us to what they had on stock for a small additional charge. I appreciate their prompt service to meet our need. Last week we purchased a 2nd mattress for our bedroom. The size we needed they did have in stock, but the box spring they did not. Bill made this work by finding the box spring, so we would have the set by the weekend. YEAH!!! I love doing business there. Each purchase has been flawless, and when they initially could not meet our needs, they went out of their way to make something work for us. Thank you so much!!!! Every sales person we have worked with is top notch, and do their very best to help you find what you want, that works with your budget. read more

Worst experience ever! Had bought from Mancini's before years ago and was good went through them this time and had to do an insurance claim! Insurance Guardian I believe is the name and they are the worst!!! We have been dealing with them since January and still haven't received the parts to fix the mechanical mechanism to fix our bed! 4800.00 for new mattresses and adjustable bed base and we can't even use the bed base because it isn't working and guardian is taking forever! By the time we get it fixed it will be out of warranty!! Mancini's customer service is dragging their feet on helping to get this done! We definitely feel really taken advantage of and will never buy from them again! read more

We always come here for all of our purchase needs on any bed! Rob was so helpful when it came to finding my kids a new bunk bed! So patient as well. He went over each one with us, and let us decide the perfect one! We can't express how much we love mancinis! read more

Bill is the man! He gave us knowledgeable information regarding our mattress warranty and just made our little time we spent there enjoyable. Super friendly guy. We will DEFINITELY come back to Bill and buy from Mancini's in the near future. Thank you so much Bill! read more