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    Mandy McGaugh - Heart to Hand

    5.0 (19 reviews)
    Open 9:00 am - 2:00 pm

    By appointment only

    Updated 3 months ago

    Services - Mandy McGaugh - Heart to Hand

    Massage

    Aromatherapy massage

    Deep tissue massage

    8 More Services

    Lymphatic drainage massage

    Myofascial massage

    Neuromuscular massage

    Prenatal massage

    Reflexology massage

    Sports massage

    Swedish massage

    Therapeutic massage

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    9 years ago

    Love Mandy- she is amazing. Very professional and listens to your questions and concerns. We will be back.

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    Ask the Community - Mandy McGaugh - Heart to Hand

    Review Highlights - Mandy McGaugh - Heart to Hand

    I saw her for a couple of prenatal massages before the birth and she was able to help me through a lot of anxiety.

    Mentioned in 4 reviews

    Read more highlights

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    Choosing Heather as my midwife was one of the best decisions I made during my pregnancy. From the…read morevery beginning, she made me feel safe, supported, and truly cared for. She is incredibly knowledgeable and always took the time to answer my questions, share her wisdom, and reassure me whenever I needed it. Her calm, optimistic presence gave me so much confidence throughout my entire journey. One thing I appreciated most was how responsive she was. Whether I reached out through the patient portal, by phone, or even by text, Heather always made time to answer my questions despite her incredibly busy schedule. She kept communication open and honest, and I always knew I could count on her. I especially appreciated that she never sugarcoated things. She gave me straightforward, honest information while still being compassionate and encouraging, which helped me feel informed and prepared every step of the way. As a first-time mom, I couldn't have asked for a better person to guide me through such a life-changing experience. Because of Heather, my birth was empowering, beautiful, and something I'll cherish forever. I always felt heard, respected, and trusted, and that made all the difference. I am beyond grateful for everything Heather did for me and my daughter. I wholeheartedly recommend her to anyone looking for a midwife who is not only highly skilled but also deeply compassionate. She truly has a gift, and I feel so lucky to have had her by my side.

    Please think twice before choosing Heather LeMaster as your provider…read more I wish I had listened to my intuition sooner and not ignored the many red flags I encountered throughout my care. I'm writing this review for anyone considering her as their midwife -- I encourage you to truly, deeply reconsider whether she is the right fit for you. From early on, I felt invalidated and dismissed. I had chronically low blood sugar throughout my entire pregnancy, and rather than receiving the support and care I needed, Heather denied my symptoms and was dismissive of my concerns. Instead of offering evidence-based guidance, I was shamed -- for eating fruit, for eating carbs -- at a time (first trimester) when I was sick and just trying to get through each day. Her constant warnings about delivering a "sugar baby" felt more like threats than medical advice, adding to my stress and confusion. I consulted the rest of my care team, including my PCP, and Heather heavily criticized that decision, routinely telling me that they did not know what they were talking about. She also claims to practice spinning babies, but none of what we did during my pregnancy aligned with the true Spinning Babies exercises and practices that my Doula had me practicing. It was frustrating, as I initially sought out a Spinning Babies provider. In addition to that, the one time I used the 24-hour help line, no one responded to me for over 16 hours. In her practice, she relied far too heavily on forms and checklists in an online portal, and rarely showed the kind of human care and emotional support that is absolutely essential in midwifery. When things got scary and I truly needed her -- emotionally and physically -- she simply was not there in the ways that mattered most. We ended up having to transfer to a hospital instead of our planned home birth, and despite it being in the contract, Heather did not transfer with us and was not involved in the birth at all. She sent a pathetic text message after hearing from her assistant encapsulating the placenta that the birth had happened. Looking back, I realize that, despite Heather always making me feel as if it was my direct fault when something went wrong, what actually went wrong with my birth wasn't about my body or my baby -- it was about my decision to stay with a provider who made me feel unheard, unsupported, and often blamed. That choice is something I now deeply regret. One of the most hurtful moments came in early postpartum (2 weeks), when she tried to go behind my back and privately consult my husband in an attempt to pressure me into medication -- after I had explicitly told her that I was not interested. She also pressured me to start it ASAP, as it can take a month to "kick in" and I "obviously needed it." Since my experience, I've met several others in the industry who shared similar concerns about her care. Many of them were just as confused as I was by the glowing reviews she has received, given the inconsistency in her approach and lack of real support. This further confirms my decision to speak out, as I hope others will be more cautious when choosing their provider. This review isn't written lightly -- my birth was over 8 months ago. It's written from a place of hoping that someone else who feels any of those early twinges of doubt listens to themselves and chooses a care provider who will honor them, respect them, and hold space for the incredibly vulnerable journey of birth.

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    Mandy McGaugh - Heart to Hand - massage_therapy - Updated July 2026

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