The sad part is the surrounding neighborhood is very nice. Unfortunately they are your classic cooperate slumlord types.... I was told at move in that if I wanted I could get the carpet replaced in my apt after 5 years. When I signed my 6 year lease they said they would replace the carpet but I would be responsible personally once they did. I suggested vinyl flooring because that's what they were replacing the carpets with in all the other units. They said they would if I paid half. Really? Also, when they prepare the apartments for new tenants they paint the walls with watered down paint which makes them impossible to clean. The kitchen cabinets have been painted over so many times without proper prep that you can literally pull the paint off in sheets. At one point the tenants across from me had to be moved out due to black mold. A new tenant, a disabled Vet, that had been in a unit less than a month had to be relocated due to a cockroach infestation. The final straw for me and the reason for this review is I finally moved out after 7 years, never late on my rent or services once and they sent me a bill for the carpet replacement. They kept my entire deposit and still sent me an additional bill for the carpet replacement. Said if I didn't pay within 15 days they would send it to collections. Basically threatening me with a bad mark on my credit report. I am also a disabled Vet but I'm trying to buy a home so I ended up paying them because I couldn't take the chance of them screwing up my credit. So, all I can say is RENTER BEWARE. read more

Great clean apartments! Debra the manager made my move in so easy. She is very organized and thorough. She cares so much about the property and the tenants well being. She is very respectful to the tenants and has great hospitality. Tomas the Facility manager is great as well he takes great care in the property and does amazing work. Thank you Maplewood Apartment Homes! read more

Maplewood Apartment Homes - Bathroom - Apartments Near Me - Brea, California

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We loved our time at Maplewood. Debra and Tomas were amazing and so helpful. We did see a few cockroaches but overall great place.

I had to write a review because my experience here at Maplewood Apartments has been excellent. Debra and Tomas have gone out of their way to make me feel at home. I lived here before many years ago. I had to come back to this place. Very quiet, very clean and very safe place to live. I'm planning on staying here for a long time. Thank you Debra and Tomas for helping me I feel at home and for all your hard work. read more

My husband, son and I lived here for a year (2/2016-2/2017) on the second floor and experienced good and bad things. Pros: great location, right by the freeway, close to the mall, quiet neighborhood, the maintenance man Tomás was always helpful and quick, the manager Stephanie was professional and always returned our phone calls promptly Cons: We moved in February '16 when it was still cool out so we didn't notice anything but once it started heating up we noticed that huge water roaches would come up through the sinks. We saw a total of 3 of them in the year we lived there. We reported them to the manager and she had pest control come out within a day or two to put some powder stuff down the drains. She also recommended we keep our drains closed 24/7. Which isn't hard to do but annoying to remember to do every time we use the kitchen sink and tub. Plus huge roaches are not okay when you have a 1 year old running around! Second, we had a termite infestation in our patio (it was in the right corner if you're staring out) and in the master bedroom. We reported it 5 times. Now this wasn't just a few termites here and there. At its worst we saw a swarm of termites flying in the master bedroom. They looking like flying ants. Each time they came out they would inject some stuff into the wood that would kill the termites but that wasn't really getting to the root of the problem. That was just putting a bandaid over it. They need to replace the wood completely! On the last occasion, we brought up our termite concerns to Western National Property Management to which they said they would look into it but nothing was done. We were also told by someone that termites were more prominent in certain areas of Orange County, Brea being one of them and there's nothing we can do about it because there would always be termites around. That sounds like a bunch of BS. For the record, we were not told that by Stephanie the apartment manager. It was someone else who was covering for her. Lastly, I know each apartment complex is different but upon move out, Maplewood charges you for little things that our previous apartment complex didn't charge us for. Like re-painting the inside of the kitchen cabinets (Even if you put the plastic covers to protect from scratches) They also charge you to clean the apartment. You're given the option to clean it yourself so that way you don't have to pay the charge but I was told that it doesn't matter how clean you leave the apartment, they will STILL charge you because it will never be as clean as they would like or "to their standards" which doesn't make sense because if they had such high standards of cleanliness they wouldn't have so many termites but go figure. read more

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Greedy apt complex. they will poke your eyes out with fees and add additional fees do you don't get a deposit they will allow you to move out early and rent out your apt at higher price but still make you pay while they are cleaning your apt they are cheap and greedy. And now with all the new construction this is a super busy loud over priced complex . The only positive thing is the maintenance man . read more

This place used to be a gem until the company that owns them started to get greedier and greedier every year. They raise the rent from $60-100 each year with no cap. These apartments have no central air or washer/dryer hook ups in the apartments. The laundry room is never secured and the machine is always being broken into. Residents are nasty and leave their trash outside their doors instead of walking they're lazy butts to the dumpster. The quality of residents have gone down too. The new manager is subpar compared to the previous one who got things done. The best thing about that place is the maintenance man Tomas. He's the only one that works hard there. People are always moving in and out. Not worth the hassle unless you like moving. read more

Husband and I are now going on living in this complex for 4 years, and I'm very happy to say that Martha is back managing, this is very much for the better for the complex as a whole. She's always extremely understanding and generous as far as issues go and she always makes sure any issues like plumbing or things like broken doors etc. get taken care of promptly and fast! Landscape and alleys are always in super clean, top notch condition. Only reason I left off one star is because the last few times the handymen were here they left a mess in our bathroom from their tools and have parked in our spot a couple of times, but that's probably the worst experience I've ever had here, so that goes without saying how great Maplewood is. read more

I've been living in the Maplewood Apartments for 4 months and I've got to say that this is the best place I've ever lived. The Manager, Martha, has been extremely helpful in making me feel comfortable. Tomas, from Maintenance, immediately addressed the only minor issue that I brought to this attention. My neighbors are both friendly and respectful. The complex is hidden, so you never have to deal with anyone being there that isn't invited. You're also located immediately across the street from the Brea Mall, surrounding stores and restaurants. Downtown Brea is right down the street! Freeway access to the 57 is a minute drive at the most. I cannot say enough positive things about Maplewood Apartments and the surrounding area! read more

"Kassandra" the property manager has been more then exceptional with her assistance with Maplewood Apartments! The transition has not been easy and with location being a major factor, Kassandra has made the process as smooth as possible. Her insight and knowledge has been vital with mine and my wife's time at Maplewood. I wouldn't want to go through this process without her she definitely takes some of the stress off moving. Thank you Kassandra you're tremendously helpful! You're management skills and help does not go unseen. Definitely would recommend this place for residency. read more

I have really enjoyed my 24 months at Maplewood Apartment Homes. ***The first week I moved in, my sweet neighbor gave me a welcoming gift with bundt cakes (from Nothing Bundt Cakes, which is walking distances from Maplewood!) and lavender-scented candles. All of the other residents have been just as sweet. ***Maintenance requests are attended to very quickly. My apartment has never had any major issues, either. I once had a leak and Tomas fixed it right away. Honestly, the scariest thing that happens is an occasional spider or two. (You will see bugs from time to time since Maplewood is close to a large park and has a lot of green on its grounds.) ***Stephanie and Tomas are so helpful. Stephanie always answers my phone calls and emails/calls back within 24 hours whenever I had a question. She signs off on packages for me when I need it, and drops them at my door when I request it. Stephanie has also opened up my apartment on my request when AT&T came to set up my internet (I had work and couldn't physically be there). ***My apartment is quiet. My neighbors or any outside noises have never disturbed my sleeping. It's a good, safe neighborhood.You can go for walks/jogs/bike rides in the neighborhood adjacent to the Maplewood complex. ***There are TONS of restaurants (you can walk to the hip restaurant, Tempo Urban Kitchen, for taco Tuesday and drinks) and grocery stores (Sprouts, Trader Joe's, Whole Foods, Ralphs) within a few miles. And, don't forget downtown Brea and the Brea mall. ***There is a barbecue, pool, jacuzzi and big laundry facility. Best wishes to all of the residents and management at Maplewood. I had a pleasant living experience here. I am only moving out since I found a cheaper place to rent. read more

I will start with the positives. The grounds are wonderful and super quiet. I loved that about Maplewood. I have been in some noisy apartments, and this is not one of them. I would have liked some sort of upgrades in the apartment, but all in all it is very nice. Now with the negatives... We had a problem with cockroaches. Not a ton, but over a handful in the year we lived there. When I was on my hands and knees cleaning the whole apartment (which Martha recommended to get our deposit back) I noticed some sort of droppings underneath our sink in the back. I can only assume they came from the cockroaches. So they may not have come out where we could see them all the time, but they were definitely all over. Parking is a bit of an issue here as well. Martha gave away my parking spot to another resident. We only have 6 or 7 guest parking in the front, so I was without a spot for a weekend until she resolved the issue. And you cannot park on the street without a permit or you will be ticketed. Both my car, and my boyfriends car were also broken into while we lived here. When we gave our 30 day notice (due to them raising our rent from 1145 to 1320 for a 700 sq. ft non-upgraded 1 bdrm apartment) we asked for a pre walk through. We did this to ensure that we get our deposit back. Thomas, the maint. guy, did the walk through and said everything looked great and all we needed to do was paint our accent walls back. We painted them back to the color of the other walls, as well as left them the rest of the paint that we didn't use. They took money out of our deposit for painting. I cleaned the crap out of the place for 2 days, and they took 105 out of our deposit for a cleaning crew to come in. We also had our carpets professionally cleaned 4 months ago. They took another 70 out of our deposit for the carpets to be cleaned. In the end we got 0 back of our deposit. I cannot believe that the management doesn't take care of care of a professionally cleaner and the carpets to be cleaned before new tenants. My parents own properties that they lease out, and before each tenant moves in they are responsible for painting, cleaning and carpets. The only time they keep part of the deposit is if the tenants were abusive to the property and didn't take care of it. We were perfect tenants. Never late with rent, and no complaints against us. I would not recommend Maplewood. read more

I do not recommend this apartment. The leasing office would post rules and regulations on your door almost weekly, and you will find the same postings in extra large font all over the common area, but I don't see the rules being violated at all. Certainly not me. But it makes you feel guilty for no reason. Who would want to live that way? I'm sorry, unless you like to be regulated and be reminded of the rules that you had already read and signed off on all the time, it's not a good place to live. Parking is horrible, fixtures are old. You can forget about your deposit even though you left your place clean and in original condition. read more

When my friends and I first moved in we enjoyed it. It was quiet, affordable, and close to everything. Tomas, who works maintenance, was always very kind and hard-working, even during Covid. The apartments were old and a little dirty in some areas but we didn't think it would be an issue... Until I found termite droppings on my PILLOW! There were beams in the ceiling above my bed that were Infested with termites and I didn't know this until the droppings were apparent. Not only is this super gross, but also the reason why my skin started to get itchy and red with bumps to the point that I had to see doctors about the irritation. I have very sensitive skin, but I didn't even know why my skin was having these reactions at first so I couldn't do anything about it. The apartment/management didn't seem to care at all, they said termites were normal and would come to "treat" the tree beams but the termites never went away. So I had to sleep on the sofa or floor in the living basically the whole year I stayed there. There was no concern from management (in fact they are very rude and conflict avoiding; Cassandra was a horrible at taking care of things). I really wanted to enjoy living here as some aspects were really nice, but this whole termite situation and the way management did not even care (no discount/apologies/actual solutions were provided) really messed with my head mentally. I have never lived in a place that directly caused my physical And mental health deterioration lol absolutely horrible time of my life. I don't know why they would lease out apartments that they know are infested with bugs. read more

This is a sham, do not live here! I'll start with the positives, the facade of plants and grass are well kept and Tomas the maintenance man is nice. These apartments are like Motel 6 where yes they are clean and simple but not "apartment homes" or near luxurious and not worth the current rent! Rip off. On that note, when the lease agreement is up every year expect to pay $100 more per month. The apartments are decades old and seem to always be in repair which can be noisy and bothersome especially on a Saturday morning. The most disturbing thing about living here here besides the rent (which not long ago was $1400) is the lack of privacy on part of the ownership. They have these "inspections" and give you the required-by-law 24 hour notice. We value our privacy and DO NOT people coming into our apartment while we are at work. These inspections range from fire alarm inspection, oven checks, and now toilet inspections for some sort of state rebate. Note: we did not request any maintenance. They have always entered when we were at work so nobody is home. I noticed stuff have been moved around so I now take pics.I can understand inspections for Section 8 or college dorms but come' onto when we are paying a premium for old apartments without central air, heat that doesn't work, and a laundry room that keeps getting broken into. On top of that they DO NOT even cover water and trash which all other places that we lived did. Avoid this trap! We are looking to find a place worth our money and there seems to be plenty around. read more