My regular mechanic moved farther away than I could manage on short notice, so I went to NTune for…read morea transmission check. I was not disappointed! PD took care of my car quickly, did a great job, and has the personality of an old friend. Although he knew I was moving to Mexico and would not be back to their shop, they still did a good job of making sure my car was roadworthy! And it worked! Almost three thousand miles, through some pretty huge mountains and my transmission service came through like a shining star! Thanks, PD and FYI, we did make it to Mexico!

We love em! Have been taking our vehicles here for years. Honda fit, Mazda 3, ford econoline…read more Friendly & good communication.

I have been happily going with my two Volvos to Swedish Imports for about 10 years. JJ, the owner,…read moreand his crew are extremely knowledgeable, fully trustworthy, friendly and reliable. I appreciate knowing that they will never suggest an unnecessary service. They provide objective advice on replacement issues. They get the work done on time, or earlier than promised. My wife now takes her Subaru to JJ, and she is totally pleased -- far more pleased than with dealerships. Also, JJ has an amazing dog named Sierra that seems brighter and more curious than some humans I know. :-)

Honest, fair, thorough work. Comfortable but not luxurious waiting area. Rule of thumb, when the…read morewarranty runs out on your not new any more auto, take it to the best independent you can find, I did Do your own footwork.

The very kind people at CHT did us a solid today. We were visiting NC from TN and discovered a nail…read morein our car tire while driving. We found the closest tire store, which happened to be CHT. They quickly came out and checked the situation and set to work. They were gracious and patient and quick. Our party was quickly back on the road. Thank you, CHT!

Had the best experience with a flat tire that needed fixing quickly. Bobby and his crew were fast,…read moregreat communicators, incredibly friendly, and wonderful to visit. I will be coming back again for all of my vehicle needs!

Awesome car buying experience! They respected social distancing with doing most of the approval…read moreprocess over the phone and online and my sales person Phyllis was very down-to-earth and easy to work with. - I think people in certain situations have high expectations with what they think they can get and what they think a car dealerships can actually do when the banks tell them yes or no with the car that you want not them. If you the consumer have your down payment, all of your paperwork, and can be patient you'll be good! People just need to chill and relax when buying a car.

Do yourself a favor and stay away from this dealership service department. It is a long one but…read moreworth reading. I have a 2021 Ford Edge. Months back I started hearing noise that sounded like rubber on rubber while turning. I had the car services several times, changed breaks and such, I never mentioned that to anybody and nobody said that something needed to be fixed so I did not worry about it much. Noise got significantly louder over the past two months, so I decided to take the car for diagnostics at University Ford. I made an appointment online for one Friday at 1 PM. I get a call from them around 3 hrs before the appointment that they need a car in the morning for diagnostic. Ok.... So why was I able to make an appointment online?? Anyways.... I dropped off the car that Friday at 2 PM and left it there. I was informed they would try to have the diagnostic done by Monday morning. So they had 4 hrs on Friday and 8.5 hrs on Saturday. I was waiting for a call from Daniel with an update. He did not call so I called him and left a message. No call back. I called the service department number and left a message. No call back. Monday morning, I got a text with a report: replacement of rear differential, cost $3685.34 plus tax. What?? I called Daniel and I asked questions. Finally, I said ok. But it did not sit with me at all. I started researching that particular problem extensively and my car had NONE of the symptoms that would suggest such repair was needed. NONE. So, I called again and asked what exact part was failing and I was told they couldn't see the part because it was enclosed. They decided on that repair based on the sound. I asked: you do not see the damage, but you want to repair it??? I said: I want back every single part that is going to be replaced in my car. Then I did more research and it did not sit with me. According to my research, a failing differential makes a metal-on-metal sound, not rubber-on-rubber. And again, my car does not display any other symptoms. I called a friend who used to work for Ford for years and now trains mechanics at the community college. I described the situations and he said that I should have replaced fluid in the rear differential and see if that helped (I found the similar suggestion during my research). I called Ford late Monday and said I wanted my car back to get a second opinion. Since it was too late to pick it up that day, I told them I would be there on Tuesday. Tuesday at 7.30 AM I got a call saying that I had to pay 20% restocking fee for parts. What??? I said I wanted to talk to a manager. I had to wait for him to call me back. And off I go to do research again. According to NC Motor Vehicle Repair Act Paragraph 20-354.3 (in short) a repair shop has to provide an estimate for the repair and ALL fees associated with this repair, including parts, overhead, taxes, etc. If there is no written and signed estimate or if a fee is not included in the estimate (any fee, including restocking fee), the shop has no legal right to charge you that fee. The same thing is also mentioned in NC Unfair and Deceptive Trade Practices: business cannot charge an undisclosed fee. I printed everything and was ready to fight them, but interestingly I got a call from them that the manager decided to waive a restocking fee. Hmmm... Cool. I got my car. Next day I took it to Green Ford in Greensboro, had the fluid changed and guess what... NO SOUND. I also had it inspected by my friend on a lift and he said there was absolutely no reason to replace the entire differential assembly. Now I wonder, are the mechanics at University Ford educated enough or did the services department intentionally tried to rip me off. THEY TRIED A WRONG GIRL!

Quick fast service. Helped me out without an appointment . Reliable help when we needed it.read more

George in reception was absolutely fantastic. He was clear and concise in his communication and set…read morevery good expectations. He outlined that they were short staffed but never used that as a crutch or an excuse. When I showed up, I was about the 10th person in line and I had a new tire slapped onto my car within 2 1/2 hours. I can only imagine how much quicker it would've been if they were fully staffed. Anyway, your interests are safe with George and Co. Highly recommend!

After 82 years on the Earth, driving clunkers, having kids driving clunkers, I have a wealth or…read moreexperience with autobody repair, and Brown Brothers Body Works is, hands down, the very best service I've ever experienced. They located an exotic body part, and took less than a half day installing it. They have too many work-bays to count and they obviously hire top talent. I've never before walked away from a body shop totally confident that my experience could not have been better.

WTF? What kind of body shop puts in a new back window WITHOUT SEALING the edges? Big puddle of…read morewater inside my trunk. These people were so incredibly nasty to deal with that I won't dream of even coming back to address this issue. Not only did they do a horrific repair, they were exceptionally rude...

I have told these sales people repeatedly that I do not want texts, emails or phone calls wanting…read moreto sell me a car, buy my car or for any other reason. They ignore me. Now are blocked and I will NEVER do business with them again if I am in the market for a car, especially after checking out their yelp reviews.

June 2025, Had a prescheduled appt. for photos to confirm a Hyundai White Paint extended warranty…read moreissue. The appt. was set by the Hyundai USA care group. I arrived on time. At approximately 2.5 hours later no photos had been taken. The photos should have taken no more than 30 minutes after I arrived. (I believe that is why we schedule appts.) I finally got a young women in the service dept. to help navigate the issue. It took her about 15 minutes, and she came back and said, it was all done. She even pulled the car around for me. August 2025, they had not submitted info to Hyundai Care to schedule and resolve the paint warranty. They wanted me to schedule with them again and come in for more photos! Hyundai USA reached out and never could get a "real person" that would step up to the plate and commit to helping move this problem through. I tried to contact them by phone, and left messages with my number. Never did Brian, or Blake ever return my calls. I Just kept getting email templates to schedule appt. for service. Guess what Mr. Durst, You have a dog and pony show in your service dept. In the 2.5 hours that I sat and observed.. you really have an atrocity of a "service dept". Mr. Durst... your service dept. should be absolutely ashamed to treat Hyundai automobile owners, so poorly. I listened to more angry, and poorly managed customers.. including myself! The Sport Durst Hyundai service dept. gives the Hyundai automobile a bad reputation. It not just selling the Hyundai product.. it involves standing behind the product with good solid service. For anyone that reads, " READ THE REVIEWS".. there is truth in them! Don't let yourself get caught up in the Sport Durst Hyundai circus of flying monkeys~

I have NEVER liked the car buying process so go me to give 5 stars the service was excellent!! All…read moreof the staff was friendly and accommodating. Go see Kenai he will take great care of you!

Let me first note that the SALES team is AMAZING!!!! They were wonderful when I purchased my new…read morecar last year.  However, this this service center is the least professional formal business I've ever encountered. I've never owned a Mitsubishi before so I'm unsure whether this is typical but I have owned several brand new cars and have never required service within the first 7 months of ownership let alone 5 times.  I called in a month ago with a warranty question and have yet to receive a return phone call from Coretta.  During my attempt to check in at my last and final appt, Coretta was amid a work inappropriate rant about how far behind she was on paperwork while acting like my presence for the appt I was given was an inconvenience for her. And once again I left without the job that I came in for having been completed in full which is definitely a trend.  She claimed that a part had to be ordered and she would call to schedule once it arrived. Of course its 2 months later and nothing.  Then I randomly have a missed call from them with no voicemail message after I've had the problem addressed elsewhere.  But hey she doesn't even call to tell me when car is ready when it's there as if I'm just supposed to know by osmosis when to pick it up.  At least she's consistent. She is the least easy person to deal with and shockingly the ONLY person in the tiny office that is their service dept. Each time I had to take my car I prayed for there to be literally ANYONE else for me to deal with and I mean ANYONE.  I have acknowledged or rather accepted what I already knew after my first visit which is that there is new learning or behavioral change occurring here. The sales dept was great but service with this lady has made me want to take crumbl cookies for everyone in the service dept at my other dealership because this type of nonsense would never be tolerated there.  I called and asked for the GM and the operator connected me to a voicemail for the vice president and COO who has yet to return my call as well. It seems that this type of behavior is an organizational issue and likely will NOT change. It's sad because the buying experience was great but it has been nothing short of debotchery since then. Skip this place and save yourself the aggravation. She's overwhelmed, disorganized, and obviously ill equipped to be a department of one. It's totally worth the drive and time to go ANYWHERE ELSE AND I MEAN ANYWHERE ELSE for Mitsubishi service.

I had a great experience shopping for a new Mazda C-50 with Will. He was able to work with us to…read moreget the right price. He made sure to find the right color for us and brought it in from another dealership. I would recommend his service.

Best car buying experience I've ever had. If you're looking to buy a Mazda, this dealership is the…read moreone. My salesman was Grayson, and he's great. He had the car I was interested in already up front and ready for me to look at. He explained the car features thoroughly. I really appreciated how he wasn't pushy like some salesmen are. Super friendly and patient. If you come here to buy a car, ask for Grayson.