After three kids and my constant teeth grinding my dentist noticed my teeth shifting. So, he…read moresuggested a braces consultation. From the calling about the consultation to my most recent appointment, Dr Hu and his entire staff have been very helpful, informative and professional. They helped me figure out how my insurance benefits work and what type of orthodontia worked the best for me. During the pandemic I found myself running out of bands and they were able to send me some through the mail. The whole experience has been the best I could hope for. I even have my daughter coming to see Dr Hu. She's been in braces for about 5 years now. After we moved from the East Coast, I went with another orthodontist first and regretted it right away. After only one visit, Dr Hu has been able to help her out (she has a very difficult problem) and we've gotten more from her visits with Dr Hu than we did with any previous orthodontist. I have also taken my 10 year old to see Dr Hu for a consultation. Since we are in the pre-orthodontia stage, this was merely for getting a game plan together since we know my son is going to need them. Dr Hu explained our options and we went with the more gentler route for now. I would highly recommend New Smile Orthodontics to anyone needing braces. They are easy to schedule with, very helpful, and willing to explain any limitations that they see may be a problem.

I have been with NEW SMILE for about 9 months and they have been so accommodating. Staff are very…read morefriendly & knowledgeable, they inform me well so I never feel lost with my visits. I am satisfied with the progress I've had so far since transferring here, with this care they have given me more confidence with my smile. I am very excited for the final results. I definitely recommend them

Took my first son here abs had the BEST experience. Returned today with my other son and daughter…read more Such a great knowledgeable Dr. and staff. They also had fresh snow cones on the way out. Love the family vibe

The best orthodontist. Dr. Trosien is amazing Doctor. He is very intelligent and his skills of…read moreorthodontic care is phenomenal. I love going to his office. He has great staff members working to support him. As far as I am a patient for last few years. Dr. Trosien's office always has great events for kids. For example, snow ice for summer, Halloween Christmas and Easter for egg hunting. Dr. Trosien always makes patients so happy. I got a dozens of roses when I finish my ugly braces. I can't thank him and his staff enough. I used to live in Tracy and I travel from TX to get treatment by him. Dr. Trosien is amazing doctor.

I definitely recommend this place. My husband and sister-in-law come here for their braces for…read moreabout a year now each time, we have a great experience definitely recommend this place!

Most amazing place to get invisaligns done. Always online. The receptionist is amazing as well…read more They all make you feel like you are family and important. In and out in about 15 min most time. They even took my daughter in on the same day to help us with some treatment since her other dr would not return calls

We go here for my kids dental appointments. The place is clean and has a cute little waiting room…read morewith a game console for kids. The back area has a lots of stations for patients. The workers here are always pleasant. Wait time could be improved. Arrived a bit early for my appointment and waited 15 mins to be seen. They have TVs on the ceilings for kids to watch something. I haven't (yet) felt pressured into getting any unnecessary dental procedures for my kids.

Update: I had…read morecompletely forgotten to come back and update. Everything was sorted out by the manager of the office, she was absolutely fantastic. So the key is to stick to speaking to the staff, not whoever their calls get transferred to. Tip: when their call center answers the phone, ask them to transfer you directly to the staff in Tracy. I don't waste my time speaking to anyone that picks up from their call center. Don't let them try to talk you out of it, keep requesting to get transferred.

Dr Singh was very good listener and her Shots you didn't…read morefeel a thing, thank you Office staff very friendly and helpful!! The place to go for dental care.

I can't say enough about Dr. Singh. She is fabulous my whole experience. There was nothing but good…read moreif I can give her more than five stars I would I've been to a lot of different Dentist and Tracy and she by far is the best Dentist I've ever been to she made my experience a good experience and I will continue going back to her. I highly recommend her.

I've been looking for a new dentist in the area but hadn't chose one. I had an emergency and needed…read moreone that was open on the weekends. I checked out the reviews, services offered and confirmed that they took my insurance. I called and was able to make a morning appointment for the next day. The staff was friendly. The appointment took a while but I'm thinking because I'm considered a new patient. The only thing I didn't like is they tried to upsale a type of cleaning without mentioning the cleaning that's covered with my insurance. Front staff and the dentist were all nice.

If there a negative -10 I would give this place that numbers…read more My experience with this dental/orthodontic office has been extremely frustrating and unacceptable. The office demanded approximately $4,500 out of pocket, beyond my copay, for orthodontic treatment. Because the amount did not appear consistent with my insurance coverage, I filed a formal complaint with my insurance company's Complaints and Appeals Department. After reviewing the matter, the insurance company provided written documentation stating that my responsibility should be approximately $1,040--not the $4,500 being demanded by this office. I personally delivered that paperwork to the office, yet they have failed to respond or move forward with treatment. Treatment is not being provided, and the office appears unwilling to address a documented concern. I have filed complaint against this office to Dental Board of California. A professional healthcare provider should communicate clearly, provide an itemized explanation of charges, work with the insurance company, and avoid leaving a patient without treatment while ignoring written documentation. All in similar situation please complaint against them so these offices shut down quickly and we get someone who are ethical. This experience has caused unnecessary stress, delays, and a complete loss of trust. Based on my experience, I cannot recommend this practice and if you have similar concern please flag them to https://www.dbc.ca.gov/consumers/index.shtml and also to https://www.dca.ca.gov/consumers/complaints/dbc.html.

A great place to go for dental care. Everyone at the front desk is very friendly and helpful…read more Always super clean there.

Shoutout to Tracy Orchard Dental! This team actually makes me look forward to going to the dentist…read moreevery time. They're incredibly informative and welcoming. I recently had a deep cleaning done because my gums were not looking their best, and they took great care of me. Sandra has done my deep cleans, and she's amazing thorough, gentle, and always checking in to make sure I'm doing okay. I really appreciate her professionalism and the comfort she provides during the process.

For sure a very pleasant experience now that they hired a new guy my dad's not good with names but…read morehe has curly hair and glasses he sold my dad a treatment that is working on him. He was very caring towards my dad and showed so much compassion.Nothing like what we've experienced before. I will say they need to schedule better they open early but the actual doctors don't come in until around 9:30-9:45. There's no point in opening early if the Doctor isn't here . The signing in goes smooth with the guy, but we come here to be treated in a timely manner.

If I would be able to give this place a zero star rating I would…read more I went in and they got cavities filled for me which they didn't fully take out. Then they told me that I couldn't have my wisdom teeth pulled there because they didn't have the right equipment but they did. They just decided to lie to me because my mom had her wisdom teeth pulled at a western dental. They are NOT gentle at all. Left me in pain for multiple days after the visits. I have never been scared of the dentist but after that visit, I would rather walk into an abandoned building than ever go back to this place. The inside wasn't that clean. I saw dead roaches under the chairs. The staff tried putting me on this dental care thing. They practically shoved it in my face. -10/10. Do not recommend. Try AllSmile on west 11th Street

Right after my first appointment, they rushed to schedule several cleanings and a wisdom tooth…read moreextraction which they refused to perform without a microbial wash they wanted to charge nearly $200 PER TOOTH for, which insurance would not cover. These things cost like $10-20 a bottle.

Dr. Lata, Dr. Poliki and the entire staff are absolutely amazing. I felt so welcome and they took…read moreexcellent care of my dental needs, and even though I don't usually leave Yelp reviews, I simply have to say something about California Dental Care! I'd give more stars if I could! I needed a root canal and crown earlier this year. I had the root canal done in the Bay Area, but the same doctor was unable to also do the crown. I called around many other dentists in the bay, but none worked out (poor service, scheduling issues, etc). I was recommended Dr. Lata, so I made the drive from San Jose all the way to Tracy, and it was very worth it! The receptionist and other staff were very friendly, welcoming, and helpful both in office and on the phone. Both Dr. Lata and Dr. Poliki were very kind and knowledgeable, listened to me, reassured me, and did a great job with my crown. Recently, I was having some trouble chewing on that tooth, so I called the office and they recommended that I come in to have it checked out. While it was a long drive from San Jose to Tracy, it was very worth it. I was seen within 5 minutes of reaching the office (which was very nice after the long drive!), I explained my issues to the doctor, and it was resolved right away! I'm so happy I can comfortably chew again and I'm not having any more pain. Both doctors and their whole staff are very knowledgeable, kind, caring and helpful. This was hands down the best dental experience I've ever had. I think it can be hard to find an honest and trustworthy dentist, but at California Dental Care I felt I was in great hands! I would highly recommend anyone to visit California Dental Care for any of your dental needs. Thank you Dr. Lata!

Came here with a referral from a friend for a similar treatment that she had. The staff was…read morecourteous, but Dr Rout was very patient with my incessant questions, as she addressed them all and my anxiety. All in all, it was a good experience with the treatment. Will come back again should I come for a similar treatment.

Care quality is very poor. Waited for too long for an appointment and had two times cancelled, they…read morejust rebooked whatever available time they have without asking and called for confirmation. This is not acceptable especially when it is emergency. Still waiting for my refund and already more than 10 business days. Priced too much, I got same service from other, way cheaper