DON'T DO IT!!! The worst experience ever. They dumped an unreasonable amount of sauce on the pizza and there was only a very minimal amount of cheese with very few sausage slices. They charged us for 12 wings and we only ordered 6. When we brought it up they said they couldn't do anything about it. There is a black curtain blocking the entrance to half the restaurant where the bathroom is located. Even though they have a reduced dine in section, there is no bathroom. Is that even up to code? I will not be going back there. They should just close. read more

They were an amazing service overall! They helped us out with whatever we needed to be helped out with and it was in a very efficient and clean manner overall. Chris and Layonie. read more

I'd like to start off my saying my family and I have been patronizing this location for years, since they've been open. The service in general has been good however ever since Jackson has serviced us and prepared our pizzas, the service has gone to another level. Jackson doesn't just take the order, he listens to the request of the customer and prepares the order as such, weather it's a request for well done, old world pep, garlic/parm crust etc.. He has always been on point and consistent with each detail given. My family and I are at the point of calling ahead to see if Jackson is working before placing an order. It's just when you're use to something specific, anything subpar won't do. As usual, Thanks Jackson and we'll see you soon! I hope this review helps you in making a decision of ordering from this location read more

I had a very upsetting experience at this Marco's Pizza location that left me feeling racially targeted and completely disrespected. I came into the store to pick up a carry-out order, and while standing at the counter, the two yt employees ignored me completely. No greeting, no "we'll be with you in a moment" -- nothing. After a few minutes, I asked the woman who was closest to me was she going to help me and she ignored me. There were no other customers in the store and she only had 1 pizza in front of her--mine!. The woman walked past me and never interacted. Instead, she called for the man in the back to come to her, said something to him in a low tone and both acted as if I wasn't standing there waiting. I waited almost 9 minutes...The man eventually got the order from the woman who had it at her station all along and bought it to me only after I asked them both numerous times are you going to serve me or not? I launched a complaint with the manager who took accountability and promised to look into it and when he did--he was fired! When I spoke to the franchise owner, Jesse Potter, admitted to firing the manager -- but then gave an entirely false reason for the incident that did not match my experience at all. He blamed the manager for not training two grown adults on how to interact with customers. I am appalled. As I turned to leave, i addressed the woman again and said to her, "If you don't want to serve customers who look like me, you're in the wrong business." Again, she said nothing. This situation reflects a larger issue of accountability and how racial discrimination is covered up instead of being addressed. I hope Marco's corporate leadership takes this seriously, because this is about more than just pizza -- it's about human dignity, integrity, and fair treatment for all customers. Do better. read more

Frequent customer, tonight's pizza was the best we ever had. Spoke to Tee and complemented the pizza. We will definitely order again.

ordered expensive pizza from MARCOS; ordered multi-toppings on Large reg crust pizza, pepperoni, ital sausage, onions, green peppers, black olives, extra cheese. Delivery in 45 min...no knock, no doorbell as rqstd on order. Pizza box at front door on floor. Toppings were 2 inches from edge of crust and crust was up o 1-1/2 inches high on edges...pizza crust was thick (1/2 inch) ENUF toppings for a medium pizza and no MARINARA under toppings! NO EXTRA CHEESE ($ 2.99)! Very little cheese under toppings and no cheese on the toppings; toppings fall off when liftin slices. Previous order in December 2024 had very little cheese and no cheese on toppings then! TWO STRIKES YOUR OFF MY LIST. Too much money for Crap pizza 35.00 VT , Powder Springs, Ga. read more

Dirty restaurant. No menu's so you have to try and read what's available on the tv with a glare making it hard to read. I ordered a small pepperoni pizza which turns out is more expensive than a large Magnifico pepperoni. That doesn't make sense. Also, the lady who took my order, went from playing on her phone to the cash register straight to the pizzas without washing her hands. I wonder if the owner reads these reviews. My pizza was done and no one bothered to call my name and tell me it was ready. I had to get up ask an employee to hand me my pizza that was just sitting on the rack. Pizza was average. read more

Marco's Pizza - Filthy bathrooms. - Pizza Near Me - Powder Springs, Georgia

I was in Hiram on Thursday evening waiting to load machinery nearby on Friday morning and as usual I was hungry. While searching Yelp for delivery options I found the Marco's Pizza page. I have had several friends recommend Marco's before but have never had the opportunity to be in an area of their operations at a time that I could actually stop. Definitely a mistake in my behalf. Thursday evening was a cold wet windy night and with no visible address of my current location I had to walk a good distance to meet the delivery driver. You ordered the small deluxe with thick crust and garlic crust. I also requested three packs of ranch dipping sauce. I was able to watch the progress of my order on the app and when it was ppl out for delivery I walked to the nearby business address that I used for my delivery I'm sure the driver thought it was sketchy that a random person was standing in front of a closed business awaiting a pizza however there I was. Between the cool air the wind aardvark the rain I wasted no time looking at the product and immediately hustled as well as a gargantuan can hustle back down the street to where my truck was parked at. I was really impressed by the look of the pizza upon opening the box. However that quickly dissipated upon noticing they had forgotten my ranch. No need to worry with the little things let's eat. With the frEsh ingredients the presentation and the aromas coming out of that box I was so distracted when the delivery guy knocked in the door of my truck holding the bag with my ranch I n army dropped my first slice. Guess what this pizza needed no ranch to make it mOre palatable it needed nothing to prop it up I had found that I had really done myself an injustice to not vIsiting a location sooner after so many others had recommended that I do so. It will be a long time before I amm able to forget the perfect pizza that I received from Marco's Pizza of Hiram GA! Great job Folks! read more

Marco's Pizza - Would just look at it! - Pizza Near Me - Powder Springs, Georgia

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Be careful! I have no pizza and was handled less than ceremoniously when I tried to seek resolution. Read thru the prior reviews (Tracy's P.) and you may have some inkling of how badly the situation was handled. (Justin). As well as the kind of service you can expect to receive. This location isn't worth your piece of mind. read more

A pizza place with a sparse parking lot on a Saturday night should have been a warning to me, but the banner outside said "Under New Management." I was optimistic. I ordered a large with half bacon, half old world pepperoni and extra cheese. Imagine my surprise when I opened the box and saw vast expanses of naked pizza landscape. I asked the guy "where's the extra cheese?" He just shrugged. "They weigh it," he said. Wow. Does the cost of cheese come out of their paychecks? read more

Marco's Pizza - A pizza with "extra cheese". Say what?! - Pizza Near Me - Powder Springs, Georgia

Absolutely love Marcos!!!! Something about that sauce! They are truly winning over pizza hut and pappa johns now! read more

Marco's Pizza - Large Pizza - Pizza Near Me - Powder Springs, Georgia

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Ordered two medium cheese pizzas as follows at 4:37pm: 1. Double White Sauce Half Spinach Half Tomatoes 2. Double White Sauce Half Green Peppers Half Tomatoes The employee handed me pizza while in car, right before another employee waved to me to get closer to store, saying, "ain't nobody walking over there". I got home and decided eat pizza later for dinner at 8:55pm. Inspected pizza and they added red sauce to my order, unfortunately. I called the restaurant and staff says "It's been too many hours to return or get refund for pizza". Didn't explain what this ambiguous "too many hours" phrase meant. Later spoke to a "manager" --- also says it's been to long to return my incorrect order. Says, "you should've checked pizza before you got home--it's been many, many hours to get refund or get the accurate order. Comical. Later spoke to "higher, higher manger", which previous staff detailed her job position as. This staff explains "there's actually no cutoff time". Cool. She verbalized, I put "Double White Sauce, but not "No Pizza sauce". I explained that's unreasonable, counterintuitive. and illogical. White sauce on pizza isn't pizza sauce? And even if true, I said, "Please look at my order history and return history---I've have ordered via IOS App as both "No Pizza sauce" and "White Sauce" in addition to solely "White Sauce". And still yet, my orders are never constant--it's always a risk regardless if I put "No pizza sauce" or not. The restaurant made me a new "accurate" pizza. On new receipt it was how she suggested I should've put order in--actually she put it in for me herself at restaurant. 1. Double White Sauce No Sauce Half Spinach Half Tomatoes 2. Double White Sauce No Sauce Half Green Peppers Half Tomatoes She opened the box this time and showed me correct toppings and said out loud, "white sauce". I said, "thanks" and exited. I got home to eat pizza, hoping they accurately rectified the problem. I took a bite of pizza and can you believe it-- it happened again! Red sauce was on pizza! A actual grand joke. I did not make third trip to restaurant as I was discouraged and lost too much time already. Also since I took bite I was discouraged they wouldn't accept pizza back as earlier staff asked, "did I eat any of pizza" after I explained my first predicament. A terribly, time consuming awful experience with both accuracy of order, customer service and remedy of order. The only apparent "manager" I retrieved the name of was "Jessica". SN: The last staff who advised me on how I needed to place order, (but was obviously incorrect, as I was given wrong order twice) was amiable in tone, but that's irrelevant if customer orders are habitually inaccurate and then told I cannot return pizza back later, since it been "many, many hours" as previous staff emphasized. I would love to speak to the store manager or corporate. Please, contact me via phone or email. read more

I go in to pick up my order @ 8:15pm and this is what I saw. This guy kept pulling is sagging pants up while handling people's food! Disgusting. Yet when my wife spoke to the OWNER, he "claims" he let a young man go for this reason. We find it hard to believe that's the real reason. Very interesting . So I told them I do not want any food from here not knowing how our food was handled by what I saw. So we went to Mellow Mushroom instead. I am VERY disappointed. No one wants food being handled by someone who keeps pulling their pants up with their hands on their a$$ and touching food. Nasty. Disgusting. Very UNPROFESSIONAL. read more

Marco's Pizza - a group of people in a kitchen - Pizza Near Me - Powder Springs, Georgia

I had an awful experience at the Marco's in Powder Springs on Friday night. I ordered online, and came to the store at 8:00 p.m. to pick up the pizzas I ordered. On the app, I was told that the pizzas would be ready by 8:00 p.m. They gave me the pizzas, and I brought them to my car to check them. I had ordered one small pizza with half cheese and half pepperoni and pineapple, and one extra large pizza with half ham, chicken, and pineapple, and half ham, pepperoni, and pineapple. On the extra large pizza, they put half ham and pineapple and half ham, chicken, pepperoni and pineapple. I went back into the store to get them to correct the extra large pizza. I was told it would be 10 minutes, and my pizza would be ready. They made my pizza, then showed me a box that was a large box with a large pizza in it. I told them that I had ordered an extra large. At that point, I asked to speak to the manager. She barely said anything to me, and issued me a refund for my pizzas. At that point, my assumption was that they would be remaking my pizzas. I had told her that I had children who are waiting for pizza at home, so it was understandable that I would be waiting for my pizza to be remade. I sat down on the bench directly in front of the counter, and waited. About 15 minutes later, the same manager asked me what I was waiting for. I told her that I was still waiting for the extra large pizza that needed to be created. She told me that they were not making that, and that they were not aware that they should make it. I asked her how that was the case, when I was waiting in the store and we had clearly communicated, and she understood that they had not made my pizza. So, at this point it was already 9:00 p.m., and I had waited in the store for over an hour. I left with just the large pizza that had been made and your email address. I am very frustrated by this awful experience. My family tries to eat pizza out once a week on Friday nights. For years, we have eaten Papa John's and just a couple weeks ago started to try Marcos. After this experience will be going back to Papa John's. read more

I ordered online and it was ready as promised. However, one pizza was made incorrectly. I let Ms. Jean know and her staff fixed it immediately! They made things right and I would recommend this Marcos. This location is under new management and I hope they can remain because we love Marco's pizza! read more

Delivery guy did a good job. HOWEVER, whoever made our pizza..... We ordered a large DELUXE!! add black olives-- they ONLY put black olives & only cheese on like half the pizza. If i wanted just olives we would have ordered a ONE topping pizza, we just paid basically double just to be disappointed :( read more

Beware - ownership change , AND employees who will argue with their customers. They refuse to take ownership of an error, but will demand that the customer return the error to get the replacement order? I feel a sense of trust missing there and am mind blown that this is how some small business treat their customers, and we've been long time since this store opened. At this point I will NOT give them any more of my business and will make sure to share this review on any outlets I can read more

Buen servicio. Y un ambiente agradable. Estaban muy buena las pizzas de piña las recomiendo, y si le agregaras la ranch saben mejor

Absolutely horrible experience. I ordered online and requested curbside. I had to go in to get my pizza and they had it just sitting out. When I asked about curbside I was told everyone was busy. DONT OFFER CURBSIDE THEN! They forgot my ranch and when I asked for it I was given attitude from the manager. Don't waste your time here. read more

Called to order a pizza and wings. On hold for 20 minutes. Don't have to beg them to take my money so I ordered from another pizza place. This is not the first time this has happened and thought it had been awhile, so let me give it another chance. No change, still crappy. read more

Pizzas never got delivered. After repeated calls where we were instructed to wait and hope it shows up, 2 hours later the staff said 'We made it, but sometimes they don't make it to the house.' read more

Location is cool, young high school kids working their first job type place. Been there done that. Prices are a little higher than other places, but the pizza is good. Have dined in and had carry out. No complaints. read more

Terrible service rude employees, don't be surprised if they lie on the phone saying they don't take orders & then turn around and are taking in store because they can't deny me if im already in the store. Employees sitting there lying dead in my face about nothing, 2 clowns thinking they own the place. That's why u work at Marcos, broke ass boys tryna feed they family while I'm tryna pick up some lunch and leave ur bum ass a tip. I encourage y'all not to go here, the service was so terrible I wouldn't be upset if they just closed the place down and replaced it with anything else. 1/10 read more

The customer service is the worse on Macland. Will NEVER come back. The most ratchet I have seen, messed up my order and had me waiting over 30 min for a carry out. read more

Marco's actually is 3.5 stars. The pizza is fair, I wish it was true Italian pizza...but it's NOT. But I have mad props to there delivery team!!! And the team at the Mirror Lake store. Curteous, pleasant tone. Delivery team is on it! Pizza always hot upon arrival. Thank you all for a great job!!! read more

quality has taken a noise dive but this seems to be everywhere. Poor customer relations and the workers in the kitchen not wearing gloves or hair nets. I never go back at least not the powder springs location. read more

Marco's pizza is great. We love their thin crust the best. They deliver, and they are much speedier than our other pizza place close by. So in our opinion- great food and great service!! They're wings are breaded- just FYI- in case that's not your thing. I dont love them breaded myself. read more

Marco's Pizza - Pizza Near Me - Powder Springs, Georgia

I had a pizza delivered last night. The pizza was subpar but the delivery driver was the worse. She was extremely rude. I will NEVER patronize this business again!!!! read more

I was really excited when they changed this to 'New Management' and the first couple of times I ordered the food was perfect. The service was also good. How we the service and food has now gone down. At first they would please a good amount of toppings and now they put less than half (I order pepperoni magnifico most of the time).... I am not sure if it's training that's lacking (depending on who makes your pizza) but the consistency in their food has now gone down. I even requested if they could remake my pizza at one pint and the lady behind the counter sneered at me. Also, the last fee time I have been there, there is no welcome abs the same lady behind the counter just sneers abs asks if you have a pick up or what to order and acts like you are bothering her. I am not sure what has happened to have the service and food to go down but I hope they pick it up again. The location at Powder Springs Street has more consistent food and great service..... but hopefully this location will pick up read more

Worse pizza I've ever had in my life. This was my first and last time visiting this location. The pizza had absolutely no sauce, veggies were not fresh, and I don't even know what type of cheese they used. Highly disappointed! read more

Marco's Pizza - Pizza Near Me - Powder Springs, Georgia

Order extra large pizza, went next door. When I returned my truck was blocked in by the manager. When asked if they can please move there car from the fire lane, she told me to be patient. I asked multiple times over 25min. period. She got annoyed be me & told me know she's not going to move her car. Finally, the car next to me moved so that I could get out. While the manager stood outside & watched me struggle to leave. This the worst customer service I have ever experienced in 54 years. Awful customerappreciation & I will never return. Avoid this place the plague. The location that I went to is on Macland Ave. in Powder Springs. read more

I usually like their pizza but the sandwiches have been hit or miss lately. The pizzas are good thin or regular also did not get the garlic sauce. The pizza for the most part is decent just rushed it seems this time read more

Marco's Pizza - My burned up meatball Fabio sub. - Pizza Near Me - Powder Springs, Georgia

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Sure do miss the original owners and managers. This location is not what it used to be. I was exited to have a Marco's nearby but I have since reverted back to my original location on Roswell Rd., which is 20-30 minutes out of my way. Every time I order here it's either wrong or poorly made. My latest order was a magnifico with extra pepperoni...and this is what I got. read more

Marco's Pizza - Pizza Near Me - Powder Springs, Georgia

So we waited an hour for the pizza delivery; part of the order was missing and when we opened the box - the pizza toppings had slid towards the bottom of the box - as if the pizza box was turned on its side like a book when it was transported. We've ordered many times from this location - I don't know what happened tonight. We requested a full refund. The driver said maybe if she came back this way - she would deliver the salad. Ok. No. Give me my refund. read more

Great Marcos ! I Love The Service ! Very Helpful With Orders Great Food ! Very Fresh ! Go Marcos The Ayers Give You A 5 Star ! read more

The staff here are nice but we've been here on four separate occasions and not once has our order been correct. They've been kind enough to fix it but for every single visit to be incorrect is a little much. However when the food was corrected it was delicious. read more

My mom just moved to the area so we wanted some pizza but something different. We decided on this place. Let me say it was a great idea. I got the classic pepperoni; the cheese the sauce the crust were just awesome! We ordered and were told about 30 minutes. The pizza actually ended up getting there before that, and it was piping hot coming out the bag. I mean as soon as he opened it you could see all the steam pouring out of it. It's a whole lot better then your typical dominos or Pizza Hut! And it was a great idea to try something different. I will def order there again. read more

They are super nice at this location. Greet you when you come in, tell you the specials. The manager is doing something great here. The staff are smiling, offer waiting guests water, and the food comes out quick and smells amazing! I don't know why I never tried this chain before. A+ read more

Marco's Pizza - Pizza Near Me - Powder Springs, Georgia

The pizza was a little greasy but tasted really good. Also the employee was very warm and welcoming. I would definitely eat here again.

There are a lot of crappy Pizza Places to go to ... don't waste your time here. The "Tacker" incorrectly identified my order as being delivered. I called the location to find out they sent out the wrong order, I complained that my food was now going to be at least 40 mon late and cold and that I was not happy! Response from Marco's representative ... "That's fine", and hung up. I will buy frozen pizza before ever going to Marco's again. read more