I'll save you the long story of car issues, after using another mechanic. But just know Chad and…read moreKeith at Arnold auto won't give up on you or your car. They were fantastic to work with and truly cared about getting me taken care of. I can't recommend them enough!

These guys are straight up, they didn't do any work on my car. But it was because they sent us to…read morethe Kia dealership to get the work done under warranty. They seemed knowledgeable and were helpful in getting us where we needed to go to get it fixed. They were all personable and friendly. I don't imagine I'll ever find myself in a spot where I'm here again. But if I do I won't hesitate to take my business here.

Sean Miller was amazing! I've never dealt with someone who cared as much as he was. He was willing…read moreto fit us in with his busy schedule and helped us out big time. How rare it is to find someone that actually truly cares about you.

Overpriced I went in with a simple problem of "hey will you…read moreidentify this clicking noise that just started up?" I then left it in their care expecting a call back later to tell me what it was. The call came except instead of telling me what it was they said the noise wasn't there and neither of their guys heard anything. Except at that point it was already on the lift so they could inspect it. This was Friday close to closing at this point so they kept it over the weekend. I get an invoice on Monday for $185 and a recommended service that would've added another $323. For what I wonder? Oh that's just the single hour rate plus shop supplies and tax. An hour to tell me they didn't hear the noise anymore? That would've taken 5 minutes on a test drive. That's all I wanted. I never asked for them to inspect the whole car for problems (which they did anyway). I certainly wasn't expecting to pay close to $200 for a problem that apparently went away. When I went in to pick up my car, I asked about that. I pointed out that their hourly rate was nowhere to be found and I didn't like that I was blindsided by it after the fact. The owner told me to look on his website. I already had. Just to make sure after I got home, I looked again. Still no mention of the hourly rate anywhere on the website and certainly nowhere to be found in the lobby. This would be a completely different story had they actually found the noise that I'd been hearing and completely different yet again if they'd actually posted their hourly rate. I was fully expecting to pay them for identifying the sound, that's not the problem here. They just straight up didn't do that and instead did extra work and charged me for it. Should I have been clear that if for some reason the noise didn't happen anymore that I just wanted a call back to come pick up my car? Probably. I just didn't at all see that as a possibility because I'd looked and hadn't seen anything super obvious and yet the noise persisted across multiple times turning the car on and off and driving at various speeds. Both of our faults? Maybe. But clear communication earlier in the process would have been awesome.

I pulled in near closing time. The gentleman didn't rush me through, did a thorough job and was…read moreso nice. I got 3 very good tires for under $200......great place.

These guys are awesome! They have NEW tires too (despite the name) and You save a lot of money on…read morenew or used. Also the guy who helped us seemed every honest and helpful, and gave us some really good advice about what he would do if it was his own truck.

James was very nice to reach out to me and offer his services. He was willing to even come out to…read moremy place to install the windshield wipers that I need. He was friendly and easy to talk to. I had already decided I was going somewhere else, but if his place was closer to mine I would definitely choose to go to him. 5 stars!

From the owner: If you have a fleet of vehicles that need to be maintained and repaired give me a call. Or if its…read moreyour personal vehicle, I can come to you as well.

Just wanted to add a quick update since my first review -- we finally got our car back after two…read moredays, and once again, the A.B. Hadley team came through! On day one, Julie kindly gave us a ride from work to the shop and back (such a lifesaver), and when the repair took a little longer than expected, they set us up with a loaner car. My son and I nicknamed it "Babushka Honda" -- that's "G-ma Honda" in Russian -- because it felt like a cozy little time machine straight to the '90s. We had fun with it! When we picked up our car, everything was done perfectly. They used original or top-quality parts, and the rotors and brake pads even come with a 3-year / 100K-mile warranty -- seriously, who can beat that? Every interaction -- from Trent to Julie and the whole crew -- was professional, kind, and genuine. They treat you like a person, not a number, which is exactly what you want after (or before) a long day at work. Thank you, A.B. Hadley team, for making car care something I can actually feel good about. You guys really are the best!

Took my Mercedes for 2 days, charged me $297.10 and then told me they were incapable of fixing a…read more2022 Mercedes Diesel 3.0 L. (Not exactly a rarity). They are incredibly nice when they tell you they can't fix your Mercedes, so they have that going or them! Otherwise a complete waste of time and money.

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

It does not get better than this. Fast service with a smile, and after looking at 4 different…read moretowing companies, they were the best price too. Taylor showed up on time, treated my car with respect and was not in a rush. He dropped the car off, turned in the Keys, and then followed up with me to let me know everything was done.

From the owner: Sainsbury Towing is a Light/Medium Duty towing service that provides services to northern Utah. We…read morehave over 12 years experience and we are family owned and operated.

If I could give more stars, I would! Jared at Smart Buy Auto is hands down the BEST used car dealer…read morein the world. The entire experience was beyond amazing. Jared doesn't just sell you a car--he makes sure you leave with peace of mind, confidence, and a deal you can't beat anywhere else. If you live in the Salt Lake or Ogden area and you're shopping for a car, do yourself a favor and go to Smart Buy Auto. Honestly, if you go anywhere else, you're missing out. Jared makes the process stress-free, transparent, and truly enjoyable. The prices are unbeatable, the value is incredible, and the customer service is second to none. You don't just walk away with a car--you walk away knowing you made the smartest choice possible. Smart Buy Auto lives up to its name 100%!

I meant to write a review a long time ago but better late than never I guess. This is my second…read moretime buying a car from Smart Buy Auto and it is always such a great experience. So much so that I'm willing to drive an hour from Salt Lake just to buy a car from here rather than any other dealerships in Salt Lake City. Both times Jared has made the process of buying a car simple and painless. He gets all of our information ahead of time and we are usually in and out with a new car in an hour or so. I've never experienced that before EVER at another dealership. It's always at least a day long ordeal and so many hoops to jump through to get approved. We always get a great deal and something that works with our budget. Jared even helped us get approved for a car right after a bankruptcy. I would highly recommend Smart Buy Auto to anyone and everyone!! I love my new car!! Check them out, you won't regret it