Took my old Volvo S60 to them for an interior detail. I was aware of some mold/mildew on the driver's sun visor but it was a small patch. They called suggesting a $120 up-sell for mold treatment which I declined. When I picked the car up the visor had not been cleaned, I presume so they could "show me the mold problem." When we got the car home I took some glass cleaner and a paper towel and the mold/mildew wipped right off. They should have just cleaned it as part of the interior detail. Did they do an ok job for the price on the interior? Yes. But they are to my mind essentially dishonest in their business practices. I won't be going back and skipped the appointment we had for a second car the next day. So yeah, an OK job but not honest about what was required. Maybe look elsewhere and get both more honesty and a better job. read more

The BEST!! Brought my 16-year-old SUV in that's lived thought kiddos, fast food, countless snacks and wet, muddy soccer - and they made it look like NEW! Seats, floor, dash, all the buttons and console - we couldn't believe those were the same floormats. The service was outstanding - so friendly and professional. And all at a great price and quick turnaround. If you're looking for great Auto Detailing - THIS is the place! read more

My car has white cloth interior and I spilled the majority of an americano on the front seat. I also have two dogs slobbering and shedding in my vehicle on a regular basis. I had my car detailed at Mark's and it looks like new! read more

Marks Auto Detail - Body Shops Near Me - Issaquah, Washington

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Had my wife bring my Honda Pilot for detail. This vehicle was in the garage for 3 months after a deer accident that left it without a windshield. For some reason, the shop that supposedly fixed my car left it very dusty inside and even left deer flesh still on the windows. Mark's auto detail brought it back to life and did an excellent job! Looks good as new! Highly recommended. They were on time too! read more

Marks Auto Detail - Body Shops Near Me - Issaquah, Washington

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Value for Highest Quality Detailing By chance, I brought my car to Mark's for detailing. Sometimes I get really lucky. A perfect job inside and exterior! The engine was also cleaned and POLISHED....Way better than when brand new. Friendly, professional, honest...does what he says and then some! I will return always and recommend his shop without reservation to my friends and associates. read more

What is it about the Coupon Tribe that they scream on Yelp how special they are for trolling Groupon and Amazon with discounts and didn't get the entitled, coddled and star treatment they so rightfully think they deserve over the privilege of costing a business owner money? Or is it because they never intended to return here in the first place? How empowering to have internet service among you. Looking forward to bringing my whip in for its way overdue annual spa day at Mark's. I've been riding hard up and down the coast and it's time for the nice work they do here. Calm down you cheap drivers. Seriously. read more

Marks Auto Detail - Body Shops Near Me - Issaquah, Washington

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This place is probably the best detailer I've found in several years. The inside of my was super dirty as I have 2 dogs that shed and one of the had gotten sick in the backseat. I dropped My car off for two hours and when I returned. It looked brand new! They even found a ring I had lost and forgotten about! Nice people, nice location and great work. Check them out. read more

We got both of our cars detailed this week. A few years ago we took in an older used prius we had bought. This thing came out looking like a brand new car. I am not using any hyperbole. It was a night and day transformation. We don't get our cars detail often. My wife and I were remarking today that our cars look beautiful. Unfortunately our previous experience with Marks made our expectations a bit too high, and they still came through again. I will admit a 3 year old car looking GREAT doesn't have the same wow factor as a 10 year old car looking like new (I am serious, new), but we are super happy with how the cars look. They really did exceed our expectations. Our cars look great. Their work looks awesome. We have a 3 year old and an 8 year old. And after Marks Auto Detail our cars looked spectacular. Put it to you this way: on our 5 minute trip home our 3 year old had already spilled (a drink I didn't know she had!), so they had their work cut out for them. Super easy to work with. Respond quickly. Great job. read more

We had our car done before a road trip- 3 kids, white seats, need I say more- it came back immaculate. Worth every penny and very reasonably priced- great customer service as well, will be back without a doubt! read more

Great service. My BMW looked like it was brand new. Prices are fair and they call yea when it's done.

Marks Auto was terrific. Did a great job on getting our mid sized SUV to look amazing (Jeep Liberty)! It was a quick turn around and couldn't beat the price or customer service. Will be back, thanks so much! read more

Great work all around! They got out all of the carpet stains and left my car feeling brand new again! South and his crew we're professional and quick to finish the work. Would highly recommend! read more

I went to Mark's to clean the front seats of my car. They quoted me one price verbally, it was slightly higher when I actually ended up getting a written estimate. Job was done quickly, professionally and well. My seats look like new. Very happy! read more

Let me address the reply to my review point by point: Quote: "You were also informed at the time you scheduled your appointment the detail normally takes 3-4 hours" Comment: This is true, however, you also assured me, when I dropped off the car that the detail would be done in 2 hours. You said nothing about 2 hours being a rush job. Quote: "You came back to our shop before we were done, because you did not wait for my call." Comment: I only returned to the shop AFTER you called me and informed me that the vehicle was ready (when, in fact, it was not). Quote: "You returned to our shop and rushed us, and we really had no choice but to let you take the vehicle." Comment: See previous comment. I arrived at the shop as a result of you calling me and informing me that the vehicle was ready. Quote: "According to the terms and conditions of the detail you purchased, sap or pitch removal is not included." Comment: Neither is rug shampoo, but I asked for it, you charged me extra, and did the work. You agreed to do the pitch, but never mentioned extra charge. Quote: "You never said there was pitch on the roof" Comment: I specifically mentioned pitch on the roof and hood when I dropped off the car. Even if I had not, wouldn't it be routine for a DETAIL shop to check for that and mention that to the customer?? Quote: "I did take the time to call you with an offer, which you refused." Comment: You called me with an offer that works for YOU and not your CUSTOMER. I don't want another detail from your shop, I want my money back because you did not provide the service I paid for. Quote: "If we had not been rushed..." Comment: You were not rushed and you agreed to the 2-hour turnaround with no restrictions. read more

I purchased 2 Groupons for Mark's Auto Detailing and afterwards had some concerns after reading some of the reviews on Yelp. I had to wait 2 months to actually get an appointment, and since that time even more bad reviews have come in. Great. My appointment was scheduled for today at 9am. I remember saying to the guy who booked it that it was a holiday weekend and he told me they'd be working on Saturday, but closed Sunday and Monday. I am not a morning person and as the reminder came up for my appointment, I started questioning my sanity for making a 9am appointment on a holiday weekend Saturday. Not only did I get up early, but my friends also got up early so they could follow me down to the shop so I didn't have to wait while the detail was being done. We made the 30 minute drive to the shop and arrived to find the neon "OPEN" sign on, but the door locked with a note that said they were closed for the weekend and would be back on Tuesday. I know I didn't get the date wrong, because other customers were also arriving for their scheduled appointments. We tried calling but after the phone rang about 10 times, we got a message that said their business voicemail was turned off. I've asked Groupon for a refund but even if they won't grant the refund, I still won't do business with this company. read more

Had my BMW 325i in for a full detail. When I arrived to pick it up the next morning, as they were still drying it off, I noticed that there was PAINT MISSING on the left rear quarter-panel the size of a tennis ball!!! The owner insisted it wasn't their doing!!! I know this for sure, it wasn't there before I took it in AND THERE WERE VISIBLE PAINT PEELINGS AROUND THE MISSING SPOT!!!! OBVIOUS THE BUFFING JOB REMOVED THE PAINT. I argued with the owner back and forth and my wife was there with me as well. How could he possibly deny this? The frekin' paint was peeling off!!!! It was his word against mine. I left, never to return. read more

Snagged a special price from an Amazon "daily deal" and took my Mazda RX8 in to Mark's. They did a superb job. The interior is indistinguishable from a new car. Time estimate was about an hour less than the actual finish time but to be fair I made it clear that I was in no hurry. All in all very good service and an excellent job. read more

I bought a "deal" as many other reviewers did on Amazon Local. Paid $75 I think... NOT WORTH IT. They then upcharged me for shampooing the carpets ($40+tax). Overall I was severely disappointed. It looked like someone had handwashed it but missed big areas. The interior also was not cleaned completely as I found dirt on the backs of my leather seats (where my two year old kicks her feet). When I dropped my car off, the counter guy also offered me the "deal" price I paid on Amazon/Groupon if I wanted to have my other vehicle done at a later date - sounded like a good deal to me so I scheduled for the following week for my truck. I thought I'd give them another shot because my hubby's truck needed it so badly, but actually cancelled the day of because 1) I didn't think it's worth the $, and 2) when I took the car in, originally quoted 3 hours - then got there and they told me it wouldn't be done until around 3 p.m. (I was leaving it at 8:15 a.m.!!!). No thanks. I'll take my business elsewhere. For $120 (which is easily what it cost with tax) this was just a VERY expensive car wash. I'd rather give Brown Bear my business and shampoo my own carpets. I've had my car detailed at Derek's in Issaquah and been very happy - I would recommend them over Mark's in a heartbeat. read more

Great job done quickly and on time. If my car could smile, it would. Oh, look it is!

I brought my car into Mark's before reading all these negative reviews and was SO nervous once I found them. My fears were unfounded. We just moved to Issaquah from Maryland and drove two hairy beasty dogs in our small SUV (along with a 9 year old child) all three thousand miles. To say the car was a wreck on the inside would be putting it mildly. I dropped it off at 9am and by 1:30 it was ready (slightly longer than anticipated, but I suspect the dog hair was thicker than expected too). Everyone was super friendly and helpful and I will definitely be back. Many thanks for transferring my wreck of a car back into a the gem it is. read more

Mark's has always done a great job on my vehicles. I recently ran into a situation where they helped me assess some vehicle damage I had during a road trip. They took the time to help me understand what they could and could *not* help with. This was a super helpful approach where I was able to understand options, costs, and potential results so I could plan accordingly. read more

I'm glad the bad reviews didn't sway my decision to come here! My car was SERIOUSLY in bad shape after being left to Mother Nature through a few seasons without a single bath. Let's just say my hopes were low because it's been a long while since I've seen the true beauty of this car all cleaned up. I am amazed at how beautiful my Acura looks now, it looks as good as it did when I drove it off the lot 12 years ago! They even got the sap that I've spent hours scrubbing (to no avail) off! Yes, all off!! I'm so happy! read more

Marks Auto Detail - Car looks amazing! - Body Shops Near Me - Issaquah, Washington

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It's truly a bummer that yelp filters out all the great reviews about this place because they truly do an amazing job. Very friendly service from the moment you walk in until the vehicle is finished. I get my jeep SRT8 done by these guys and are always efficent and never miss a detail. Fair pricing and great location. Will return. read more

Awesome job with the window tinting of my son's car, very well done, he is very happy with the outcome. We also had an interior cleaning done and we were extremely satisfied with both! Would not hesitate to recommend this business. read more

I had the exterior of my 1999 F150 fully detailed. They did a fantastic job and stayed after hours to finish the job. I was satisfied and my 15 year old truck looks like it is new. All of the oxidation and fine scratches are removed. I myself am a fairly experienced detailer (amateur) and I highly doubt I would have been able to match the quality had I attempted to do it myself. The total price was about $185 and significantly cheaper than some of the other places around here. I will continue to do business with them. read more

Did several detailing with them and each time was a disappointment. On the last trip, the dust on the wents was not even cleaned! $200 and I found many spots where they clearly didn't even wipe! Very low quality service, don't waste your money. read more

Marks Auto took really great care of my car and for a very reasonable price compared to the other spots I had gotten quotes from. I had several scrapes on the exterior of my car and the interior had normal signs of wear and tear after 5 years. They were very honest about which ones they could fix (nearly all of them) and which they couldn't. The quoted me a reasonable price and there were zero surprises when I got the bill, nor did they try to sell me on anything extra or unnecessary. They also made the interior of my car look spotless, both of which helped the resale value immensely. When it's time to sell my next car (and for any issues I have in between), Marks Auto definitely earned my business. read more

Awful. My wife and I bought their detail special on Amazon that offers this exact text: ***** The Details If a summer's worth of sand and suntan lotion have built up in and on your vehicle, then today's deal is for you. For just $49 (a $99 value) let Mark's Auto Detail do a complete cleaning of your car - including exterior hand wash, wax, tire dressing and wheel shine along with complete interior cleaning. Drive a small SUV? The treatment is just $54 (a $109 value) and for a large SUV, pay just $59 (a $119 value). Take advantage of this offer now, and make your ride a comfortable oasis during the cool and rainy fall. ***** When I picked up my wife's car, I asked the owner Mark if it had been waxed, as it clearly wasn't waxed to me. He said yes, then no, then yes, then, well sort of. "It's a liquid wax that goes on with the car wash". That's not waxing a car, and that's not the service he offered with the Amazon deal. Then I found a giant spot of dirt right on the border of the windshield. He told me it was 'some sort of cement' and 'he couldn't remove it without damaging the car'. I then licked my finger and proceeded to rub it off right in front of him. He quickly ran and got a towel and began to remove it. You would think he would finish, right? I thought so, so imagine my disgust when I got home and found that he STILL didn't remove it. I did, with a wet towel. I could go on an on about the crap we dealt with from Mark's, but the bottom line is the owner will lie to your face and they do not provide the services they sell. Decent interior shampoo (extra fee of course) but that's not nearly enough to make me go back. The guy working the office was nice too, but again, the owner will straight lie to your face and rob you behind your back. I am tempted to take him to court. DO NOT USE MARKS AUTO DETAIL, unless you are interested in being ripped off and then lied to about it. Email me and I'll tell you more! read more

Made an appointment. Made arrangements to leave my car for the agreed "3 hours" to tint my windows. Got a call three hours after dropping off my car that they couldn't get a hold of their tinting guy. They offered a free detailing on my brand new car (that I had owned only 2 weeks). I asked them to install the seat covers instead..."Sure, no problem". I had to pick up my car at 2:30 to get my kids from school to find my car had not been touched, moved or anything. They asked if I'd like to make another appointment???? Seriously??? read more

Not even worth 1/2 a star. I bought a Groupon for $100 and I had to pay an extra $40 for carpet cleaning that was not included. This was nothing but an expensive car wash! The interior still had water stains on the console. The leather on the back seat still had dirt on them. They did not clean the door jams or anything! WORST place to get a detail. read more

Went to this place about 10 months ago to get my Mercury Cougar detailed as I was about to sell it. The owner was there......late. 30 minutes late. The detailing was HORRIBLE. My 5 yr old niece could have done a better job. Never, ever go to this place. Waste of time and money. How they're still in business is beyond me. read more

Just picked up my car today and I am speechless at the FANTASTIC job they did on my Jeep! Well done! It's spotless! I'm a fairly clean person, but they really did such a shiny job on the inner doors and the mats etc, I needed to write a review. Thank you!!! I'll be back! read more

I bought a Groupon for Mark's and used them to detail my Tahoe. I paid additional to get the carpet cleaned. When I went to pick it up they had locked the keys inside and I had to have run home to get the spare....needless to say I was annoyed. The detail job itself was short of great, the inside didn't seem all that clean and the wash job was maybe a little better than the carwash would do. The smell from whatever they used on the carpet made me queasy and they carpet didn't feel clean. Perhaps it was due to the Groupon but since I wasn't impressed and I felt like I could have done a better job myself I won't be back. read more

I can't say enough great things about Mark's. They got me in last minute and stayed about an hour late to make sure my car was done to perfection! Excellent customer service from Daniel and their whole crew. They really went above and beyond to make sure it was done and done well. My car looks amazing and I will be sure to come back and refer them to anyone that needs an auto detail. read more

We were incredibly impressed with Marks Auto Detail! To start, South took extremely good care of us, making sure we were aware of costs and timing. We brought in a car that had substantial issues- moisture and mold after sitting for 6 months. We could not be more thrilled with the end result, thank you Mark and South!! read more

They absolutely transformed my '92 Volvo! It had been with my son for about 8 years through high school and college. Easy to say it had never been washed in all of that time. The guys at Mark's brought the finish back to new. The interior was also beyond belief in what they had done to bring it back to looking fantastic. I think the price was more than reasonable too. Highly recommended! read more

The detailing and friendly service was actually above average. It's the smell of mildew afterwards that TOTALLY bums me out. First my wife's car (fool me once) and then mine (fool me twice). Neither of us recall being told to leave the car running with heat on high to cook dry the wet carpets and upholstery so maybe we're to blame...CAUTION: ensure you have clear guidance on this or you'll be stuck like we are having gone in to get a "new car" feel and now we have the lovely smell of dirty diapers before the morning commute?? To their credit they invited me back for a re-shampoo no questions asked...this time I left my car running with heat on high for 3 hours!! Woke up next morning, stuck head inside....gag me! Still stinks. So bummed!! I'm sure they'll try again if I ask but dang...not sure I wanna risk it. I'll probably take it somewhere else if it doesn't go away after leaving doors open all night, more "cooking" the interior... read more

Detail shops can be difficult to find, it is impressive to to find the crew at Mark's to be friendly, attentive to details, incredibly thorough and timely. In our busy lives it is so important to find someone to trust, Mark's Auto Detail is that destination, if you have not had the opportunity to try them you should. PS GREAT value for dollar spent and I am always cheap when looking at car care, but they are worth it! read more

My 10 year old car has not looked this good since the day I drove it out of the car lot. Mark's Auto Detail offers friendly staff, appropriate prices for their quality of work, and a thorough detail in a reasonable amount of time. Ever since Mark's detailed my car, my friends and family have repeatedly commented on how great my car looks and feels. I am very impressed with Mark's service and plan to be a repeat customer. read more

I had to bring my Dodge Stratus in for detail as I am no longer physically able, to detail it myself so tried Marks. They had previously taken tree sap off my hood and left one spot where the chemical they use left a dull spot in the paint. But decided to have them detail my car hoping they wouid do a good job, like I would have. There were many things that were not done in the detail. The front carpets were still dirty, wax was left on the window molding on the outside, the front windshield was streaked on the inside, the tops of the windows weren't cleaned, the trunk carpet was not vacuumed clean, the hood trim wasn't shined...I may be too picky but for an inside and outside detail it was $260 with tax. I think I'll try a different place next time. read more