Years ago when I was working in the corporate world I always used this cleaners.. Since I'm not working I only on occasion used Maroney's. I came across an ad for comforter cleaning for $20, so I thought I should try it again. First one was great so I brought another one in along with two king size pillow shams. I was asked the size and I knew the shams would be extra. When I picked it up they said it would be $60 ~ so that would be $40 for two shams. The girl said it was a blanket. Blankets don't come with sham's. It was a quilted comforter and not a blanket, nor did it appear to be anything other than that. I am not happy with the service or the customer service I received. The old Maroney''s is long gone. read more

I've been a Maroney's customer since around 2010, long before its new mgt and owner. Until recently i used to drive up. now I have to use pick up and delivery bcz I don't drive anymore. So Icalled for it. Once they did it. Then the next week they said they'd come and get my bag from the bench next to my front door the next day or that week. No show. Clalled the next Monday and got the same story and nonresult. No show. Called the next Mondy, got the same story and no show. Called the next Monday and got the same story and no show. Asked to talk to the manager to be consulted and call me back. Again no call back and no show. This is now the FOURTH WEEK that bag has been sitting there. These people are either incompetent or untruthful. Maybe both. Stay away from them. Doug Irish read more

Do not take any valuable garment for cleaning to this place. I took an expensive sweater after I was told they knew how to clean it and it was ruined. Below is the email exchange to which he did not reply. He never apologized and did not offer to refund the dry cleaning bill that ruined the sweater. Highly recommend going elsewhere. To be fair, I told him that I would be posting his emails publicly if he did not offer a refund and/or an apology. The email exchange is posted in the attached photos. read more

Maroney's Cleaners & Laundry - Dry Cleaning Near Me - Phoenix, Arizona

See all

I have been using this dry cleaners for many years and hope to for many more! they always provide the same High quality service we've always received from them! Maroneys Dry cleaners is the Best in town! read more

Yikes. They could really use some help in customer service Me: hi i was told my things would be ready after 4:30. I came by and they weren't Manager: they're ready after 5:30 (no acknowledgement of them telling me wrong) Me: okay but i came back at 5:30 still not ready Manager: yes, it's ready now Me: bits it's 6pm Manager: okay Me: So you see how this doesn't really address the issue right? .... The elevator doesn't go all the way up. So if you really need things to be reliable in regards to pickups and schedules I would avoid this place. I asked about times, specifically, because I was traveling and I wouldn't have left things there if they weren't going to be ready at the time specified. read more

I was a loyal customer for 23 years. I currently live out of state but work in Phoenix, I come back every couple of months and pick up my dry cleaning and drop it off on my way out of town. Ive been doing this for 5 years. Due to circumstances out of my control I couldn't come back for eight months. I went in to pick up my dry cleaning in March of 2024, and they told me they had donated it. They claim they sent a text message about it, which is false. I am also certain that I never was told of any 6 month policy for unclaimed items. I expressed my dissatisfaction and was met with a "too bad, so sad attitude." 4 nice shirts and a pair of pants - gone. $600-700 worth of clothing, (not including tailoring) After nearly a quarter century of business. Awhile back they went to this automated system, which is convenient, but there is a price you pay for that. Prior to moving, i went there so frequently for so long that all the people in the drive thru lane knew my name and didn't even have to ask for it to grab my clothes. Just an FYI that you are just a number at this place, they could care less about your clothes or your business. A good old fashioned phone call would have been nice, I could have had someone pick it up. I would sue them if I thought it was worth the energy. Thanks Maroneys, read more

So I recently had my laundry done at Maroney's. Never had an issue with them until recently. They lost a medical grade sock, worth about $30. When I called Maroneys about it, they said they researched my complaint but no sock ever turned up, plus they said I never had a sock in my laundry. I know what I put in there and I don't like the fact that I was basically called a liar. The owner stated he'd like to make things right on September 21st but I've not heard from him even though I've called Maroneys twice as well as their parent company, Organicare. read more

I het lab jackets cleaned here. They are great and they text me when the jacket is ready.

Not sure why the reviews are as poor as they are. This is a long time locally owned company. I've never had any issues. Service is ample, curbside, friendly. Not sure they're the least expensive around but certainly reliable. I've had no bad experiences. The reason for 4 stars instead of 5 is what seems like a less than excellent value. But certainly not outrageous. read more

honestly, I was very Disappointed with the service I received. I will 100% not be going back to this establishment as they ruined my couch cover cushion after stating they could improve the look. When I call to complain the manager, Nocha stated that her employer specifically told me that there was a chance of damage, which is a lie. It is not even about the money, it is about the poor customer service and the terrible results after dry cleaning. DO NOT go to this establishment. read more

Everything so outright clean as a whistle. Superb results. I can drive over 4 hours for drop off just so I get my Pendleton robe and winter long coats. read more

Love the same day service when I'm in a bind and need it fast! Delivery to my house or office is great and so easy. The ability to text the driver directly to streamline delivery is unparalleled! read more

Maroney's Cleaners & Laundry - Dry Cleaning Near Me - Phoenix, Arizona

A while back I dropped off two dresses to be dry cleaned. . . The total was Over $45. This was not what was quoted to me when dropped off. Completely outrageous. Always ask to see a price list... And get your quote written down!!! Another time I dropped off a white top to be fixed... Told them NOT to dry clean it. Something happened in between the time I dropped it off until I picked it up because it was yellow when I picked it up. :( Will not be returning. read more

Maroney's Cleaners & Laundry - My originally white top. . . Now has a yellow tinge on the right. . . What happened to my top while it was at Maroney's ?! - Dry Cleaning Near Me - Phoenix, Arizona

I've been a Maroney's customer since 2009 and up to now I've probably done close to $10,000 in business with them. Their cleaning quality has been adequate, never exceptional; but the drive thru service was very convenient, the turnaround time was good, and the staff have always been friendly. The quality of their cleaning has steadeclined over the years; I have held my tongue and endured numerous damaged garments. Often times I didn't know the garment was damaged until I'd taken it down to wear weeks after it had been cleaned and I felt it would be too difficult to prove they'd done it. Most recently, I picked up about ten laundered shirts and one was severely ripped in front; the manager claimed that unfortunately this sometimes happens. He went on to ask me when I purchased the shirt so that he could determine how much they'd compensate me. I sat there stunned looking at my shirt trying to understand what could have possibly ripped the shirt so badly. He then began examining the shirt and found a tag in it with a 2012 date and assumed that that was the approximate time it was purchased. By this time I was a quit angry and frustrated, thinking about all the previous garment damage that I never mentioned and now I'm feeling as though I'm being insulted by this manager as he is trying to figure out how little he could compensate me for a shirt that he has somehow destroyed but that is yet still valuable to me. Before I drove off he told me to get back to him with a date of purchase for the damaged shirt; I was pretty sure at that point that I would never return. UPDATE I received a voice message from Maroney's telling me that they were under new management since my last visit; they offered me discounts to try them out again; I did so against my better judgement.‍ It wasn't long before they destroyed another shirt. This time they got ink (maybe from a magic marker) on a brand new Luchiano Visconti shirt that was still in the package when I gave it to them. They claimed that it was a "manufacturer's defect" in the dye and that it bled onto the shirt. R-i-i-i-ght! I went back to the store, purchased another one and had it dry cleaned without issue. It's been dry cleaned twice at Arcadia Cleaners since then without issue. I'm done with Maroney's for good. read more

Turned south when ownership changed hands. Brought a shirt in for same day service, and they lost the shirt. Not back in town for a while as I'm a snowbird and they apparently found it and are holding on to it. Go to Park Avenue cleaners. Very close. Higher quality of service. Better results. Much lower price! read more

Unbeleivalbe. I have been a customer here for years, and I dropped off a Ruggable to be washed since they were having a special on household items. They took it, texted me when it was done. No discussion of price, I showed up to pick it up and she tells me it's $265.78 ?!? I said that Had to be a mistake. After calling the manager twice. Still no resolution. I could have taken it to wash and fold for $20...I'm still in shock. read more

My family has used Maroney's for five years and not sure what happened but my shirts during the last two visits have come back shrunken from Large / extra large to a full size smaller! Maybe new staff or they don't care anymore? Sad since each shirt costs about 200.00. read more

Overall very unsatisfactory service. We took 3 jackets for dry cleaners service. They stated it would be ready the next day...checked on the pieces. "Not ready" checked the following day same thing. Once we went in there in person they confessed they "misplaced" one of my three items. They had been saying it would be ready the next day to buy time to find it instead of openly confessing it was lost. How do the items get separated? How do they lose clothes? They didn't try to make things right at first. They weren't even sorry. They basically shrugged their shoulders and didn't try to help. Had to ask the manager to help find it. Overall wouldn't recommend sending anything of value or your clothes here, period. read more

Well, let me start this update with a huge THANK YOU! Last week I took my son's sweater to get cleaned because it was a 2 different color Holister sweater and of course him being a teenager I didn't wanna messed up, so I asked the one of the ladies before I handed it to her if it was ok with them to get it cleaned there, I knew it was though because those type of clothes always bleeds through the lighter color, she responded that they always clean those type of sweaters and it was going to be fine. The next day when I picked up of course what I thought it would happen did, and now the sweater was ruined, so the manager which is a very sweet lady told me what happened and of course she disclosure that they will replace it for a new one. It's not that I wanna make this incident a big deal, but this happened to me before at another dry cleaner and they never ever offered to do what this place does for their customers. I really enjoy using their service because they are awesome and also this place is one of the most HONEST business I have ever experienced. To all the people working here I wanna say THANK YOU for your customer service is really appreciated. I do recommend MARONEY'S Cleaners and Laundry to everyone!!! To the owner THANK YOU for always taking care of your business and your customers. read more

Great service lovely staff the girls are always smiling when they greet me I love it makes my day start with good vibes

Avoid this dry cleaners. Terrible customer service. Girls that work their are nice but new ownership is terrible. They ruined a brand new shirt and told me I had to go to the manufacturer to get a refund. ??? They ruined the shirt! I asked for a simple credit to be compensated for Maroney's ruining a brand new shirt and they simply said no unless I go to the manufacturer of the shirt. I am not sure why you wouldn't just give a customer a credit and move on so I will be moving on and suggest anyone else do the same. Geniuses. Avoid this place is my recommendation. read more

Not sure why the low stars this place is better then ever. The new owner has stepped up the quality. My clothes have never smelled or looked better. They have a huge drive thru for convenient drop off. If I lived in the area codes with free pick up and delivery I would take advantage of that. read more

I have lived around the corner from Maroney's for 5 years now and I love having them so close not only for convenience sake but their quality is unmatched. They always go above and beyond to provide quality service no matter what fabrics you bring in or situation you may have. I've had leather and lace cleaned and both came out spotless and within a reasonable amount of time too! The girls up front are always really nice as well and very fast when picking up and dropping off garments. read more

To be honest I haven't looked at the prices. I'm so in love with the pick up and drop off service I've chosen to remain in denial. That being said... I freakin' love Maroney's. And Randy, my delivery guy, is super friendly and polite. Poor dude. He gets to see me at 7am before I've brushed my teeth or put any product in my hair. Eee Gadz! My man threads have never looked better! So I say, no baloney, check out Maroney's. See ya Monday bright and early Randy! read more

I dropped off 10 shirts for laundering and they lost one of them and was charged $36.51 for washing and ironing 9 shirts! Their excuse was that the shirt was lost between their building and where the shirts are actually being cleaned. read more

This place is just awesome , the lovely counter ladies are always so quick to come out side and grab my VIP bag witch is even more convenient all I have to do is throw all of my dry cleaning or laundry in my bag, drop and go. Highly recommended read more

Love the vip bags. Just a quick drop off in the bins they have outside. I don't even have to step outside my car and I'm on my way, going about my day! The Pressing is excellent! read more

Not impressed. Dropped a tablecloth for a work event off here and was told would take two weeks because of the size. Seems a bit long but this is the first time I've left a non-clothing item anywhere so, ok. Called day before expected date of completion to confirm and was told it would be ready at 5pm and I said I'd be by the next am. I roll in and it's not done! Pointing fingers and asking who I spoke to? Didn't think to ask unless I was told it wasn't going to be ready. Woman was apologetic. Writing this review in the parking lot while they press it. It was just going to be washed in cold water, hung to dry and pressed. No cost taken off the $30. read more

This place should be closed down. Put a hole in a brand new pair of $250 handcrafted linen slacks, that I am to wear 9 days from now when I get married. These people screwed me. Don't take anything here. Close the place down tell your friends. read more

Maroney's saved my favorite cocktail dress after a tragic red wine incident. No other cleaner would even touch the dress because they knew they would fail. Not only did Maroney's attempt to tackle the stain but they succeeded. My favorite little black and pink dress has been salvaged and will be ready for New Year's Eve. Thank you so much Maroney's!!! Definitely worth the money. read more

Probably one of the best dry cleaners to come to, their same day service is awesome And your clothes come back looking spectacular and not to mention the girls that work there are so nice & super friendly. Will definitely be coming back. read more

I worked with Rich who was able to press an extra-length wedding gown with little notice. Also, they were able to take care of TWO veils-one cathedral length and the other tip length, but both had intricate beadwork throughout. They were professional and extremely reasonable, completing all three items earlier than promised! Thank you for helping me not look like a train wreck on my wedding day! I'll gladly return for less difficult orders in the future! read more

Excellent customer service, wouldn't take my business anywhere else!! They were able to clean my items quickly and efficiently. 10/10 would recommend to any one in the area looking for a reliable place to take their business. read more

The staff was incredible. Customer service, prices, and excellent dry cleaning. I will continue to take my quilts and comforters for cleaning. Thank you Maroneys!! read more

I needed my suit for the big Noche de Gourmet event and since I do not wear it very often it was looking pretty wrinkled. But presto it was done - Rich - Thanks again for getting my order done in 24 hours. read more

This is the second time I've been to this place and unfortunately will never go back. The first time wasn't a great experience as the amount they quoted me was way less than what they actually charged once I picked up my items... The second time I dropped off one item they quoted me eight dollars charged me 11, didn't get the stain out, and also ruined my sweater. Very unhappy if I could give less than one star absolutely would read more

If you live in the Phoenix area & need dry cleaning, Maroney's is the best option period! Not only is the staff amazing & friendly, they go the extra mile to make sure all of your dry cleaning needs are met in a timely manner. They also have free pickup and delivery Monday through Friday, how can you beat that!? read more

Probably one of the best and most reliable dry cleaners in phoenix. I was able to drive up and drop my close off with absolutely no trouble. My clothes were pressed perfectly and on time. The staff was very pleasant and assertive. I would highly recommend them to anyone looking to preserve your clothes, and have fast reliable service. Thanks Maroney's! read more

Best dry cleaning in Phoenix. Fair prices for the quality of service. They're efficient and friendly. I won't go anywhere else.

Nice people...3 ruined shirts. Never had this issue before. $ave yourself and go somewhere else!