Went back again - and again, requested folded shirts. Again, got shirts on a hanger. Why even list folded shirts on your price list if it's an impossible service to receive? The girl at the counter was apologetic, but it's clearly a system problem, not her fault. At least this time we didn't have to adjust the price because they were already charged as hanging. Just such an odd thing to be unable to do, yet still advertise. read more

I used to love this place because I wrongly assumed extremely high prices meant extremely good dry cleaning and customer care. Nope! Last week Maroneys badly burned my adorable, brand new, $300 pants. Any rational person would assume they'd do the right thing and pay me back for them. Instead, Charlotte, the owner of Maroneys, called me and said "I have bad news. Your pants are ruined because they were mislabeled. You need to take them back to the store where you bought them." I would almost buy that sad lie except for the fact that I had these very pants dry cleaned a week earlier at Viking across the street with NO issues (I even showed them the little sticker still on the pants from Viking!). I then called Saks where I purchased the pants who also verified they are labeled properly. Ultimately, after an in person visit and 2 phone calls to Maroneys I decided to once again go down there in person with the receipt and an email from Saks in hand to request Charlotte make things right. She flat out refused. The worst customer service I've ever seen in my entire life. She truly does not even care that I am out $300 (and amazing pants) because of what HER COMPANY did. Very disappointing from a place where I've literally spent thousands of dollars over the last 5 years. Bottom line: if Maroneys destroys your clothing they will not take responsibility for it or compensate you. Doesn't seem right from the most expensive dry cleaner in the area. read more

Maroney's Cleaners & Laundry - Burned pants clearly labeled "Do Not Press" :( - Dry Cleaning Near Me - Phoenix, Arizona

STAY AWAY ! We had been a client of this dry cleaner for 18 years. My husband average bill was $1000 + a month !. We have had some of his Tommy Bahamas shirts disappear many times.We never filed a complain. He used to drop 20 shirts at a time ! Finally a couple of weeks ago, they damaged a white pair of linen pants $ 75 and decided to bring it back to the cleaner. A big pink color strip went across one leg.They accused him of lying and spotting the pants ( The pants were still in the dry cleaner plastic cover with tag attached !!!!) We were horrifiedad the staff that waits on us were left stupefied......18 years of business ! What a way to treat customers. The manager is unpolished, rude and would not do a thing about it . WE WILL NEVER AGAIN GO BACK TO THAT STORE AND WARNED ALL OUR CLIENTS FROM PARADISE VALLEY AND SCOTTSDALE OF OUR EXPERIENCE.... IF A 0 WAS AVAILABLE THAT IS WHAT THEY DESERVE FOR RATING !!! WE FOUND A MUCH BETTER CLEANER WHO IS DELIGHTED TO HELP . read more

Dropped off an order a few days prior to needing a few particularly shirts for work. Came back the next day prior to closing, but I had forgotten my credit card; I live across the street. I said I'd be right back with cash. I got back at 6:05pm, which is Closing time (I completely understand that's 5 min too late). 2 of the employees saw me, ignored and one proceeded to clock out. Again, my mistake. When I returned the next day, 1 of 2 shirts were not available and the owner had no idea why; he only knew it wasn't complete. He didn't understand (or didn't care) that this could have been avoided if he had just realized the problem the day prior and had time to work on it. Now I'm left with 1 of 2 shirts for a work event. Looks like I'm going down the street to the cleaners with HIGH YELP REVIEWS. I wish I had looked at Yelp prior. Won't make that mistake again. read more

Maroney's always does a great job cleaning and pressing my clothes. They are quick and even deliver to me when I can't pick them up. It's really convenient. The team is very friendly and polite. I won't have anyone else clean my clothes. read more

My dryer conked out last week and I didn't have time to sit at a laundromat so I gathered the load up and the staff at Maroneys helped me out with their fluff and fold service. I picked up my beautifully packaged clothes at the end of the day. What a life saver! read more

I've been coming here for awhile. Recently I had a button that was falling off a pair of dress pants, someone at Maroney's took the time to sow my button back on without even being asked. And I'm fairly certain I wasn't charged for it either. I come here every week with work clothes and will definitely keep coming back! read more

Very impressed. Professional service and very convenient pick up and delivery. Prices comparible. I like the fact they have been in the same location since 1960's..... read more

This was a disappointment. I called this morning at 8 and asked if I could drop off fluff and fold and have some items hang dry. They put me on hold and said yes they can do that. when I got there 30 minutes later they said they need to call the manager to see if that is possible. They called the manager and told me it would cost an additional 2.50 per garment that is hung dry. I then had to scramble to find a different place quickly so that I wouldn't be late for work. I'm sure they don't care about losing my business because I would not go back there. read more

Have been a 20+ year steady customer and was, obviously, perfectly satisfied with Maroney's dry cleaning and shirt laundry services. Ownership changed about 7-8 weeks ago, which brought about a totally new crew, higher prices and unsteady service. The new crew is friendly and they try hard. Dry cleaning is OK but the shirt service is overpriced and of only passable quality: collars aren't pressed as neatly as before and only one time out of 6 were the shirts returned folded as requested. I gave the new guys a try but had to take my business elsewhere. read more

I will never go here again. I have never written a bad yelp- I dropped if two shirts - was not told there would be addl costs for material and spot cleaning- - my bill was $22 - the cost of one of the tops that could have been hand washed - - skip this place - plenty of others that are more customer focused and provide excellent service for half the cost read more

Came in from out of town need cloth cleaned fast. I was promised on time and they offered to drop off at my hotel. Price was very reasonable . That night i arrived at hotel and front desk had my cloth. Clothes were clean a pressed perfect and there was a note with the owners name and number saying please call if we can do anything else for you. Counter personal were also very helpful and understanding. Highly recommended very professional read more

Quality is there, but the cost is outrageous. Last month ten shirts plus tailored repairs ran almost $50...I was shocked but assumed the tailoring was the issue. Returned with nine shirts, no tailoring, and the cost was $60. Apparently their already high prices "went up". I won't be returning. read more

Such a Great place to get your dry cleaning at!! I had such a great experience and plan to make it my regular cleaner! Customer service was excellent! I was greeted with a bright smile by beautiful women and they were so fast! They did an extraordinary job on my clothes! The cleanest and neatest job I have ever got done compared to any other cleaners out there! The owners made them self's known and were so helpful! I Really recommend to stop by and try them out! Thank you so much for the excellent service!!! read more

My daughter thought it would be smart to paint her toenails while sitting on her bed. Big mistake - she got nail polish everywhere. Thankfully, the people at Maroneys got it out. It took about a week, which is really the only reason I gave it 4 stars, but they got every spot out and the bedspread looks great. I'm very, very thankful for their good work. I've always taken my husband's stuff in for dry cleaning but am forever grateful for this special request. read more

The staff is great ... Rich the manager helped me whn i could use a little thanks guys u r my neighborhood Dry Cleaners!!!!!!!! Shirts came out poppn!!!!! read more

I have taken many clothing items to Maroney's to be altered and they are always done promptly and well. I highly recommend whoever it is at Maroney's that does the alterations. The staff always is courteous and helpful. read more

Bad Management, do not stand behind their work. Good dry cleaner across the street from them.

Thank you to Rich from Maroney's Cleaners. I brought an Irish Dance competition solo dress to Rich, he wasn't sure due to the hundreds of Swarovski crystals on it how well it would turn out; I dropped it off since I needed it in a short time and he was able to get the dark tanning lotion, issues with underarm stains, and all the make up out of the dress, even though some of the crystals came off, Rich took the time and put them back on. This was also done in a matter of about 24 hours. Thank you so much, and I will always recommend Maroney's Cleaners to other dancers and/or parents. read more

I recently moved office locations, so I no longer use this service. However, for the year or so that I dropped clothes off at Moroneys I never had a single bad experience. They staff knew me by name, they did an EXCELLENT job handling the weekly cleanings and random alterations. They have a drive through service, and they are open early as well as late. They are friendly, professional, and incredibly convenient. I wish I had a Moroneys near my new office location. Highly recommended. read more

This is amazing place. I had a baby quilt that needed dry cleaned the same day and even though I dropped it off late and the entire staff went out of their way to make sure the quilt was able to be given to my grandson on his birthday. The manager was headed to the ASU game and still took time to make sure we got what we needed. Not only am I grateful, but I will be recommending Maroney's to friends and family. With so many choices, service makes the difference. read more

Shirts come back great! Never missing buttons. Easy in and out drive thru. Staff is great!!

I found an expensive vintage Levi's jacket that needed some repair work. I took it to Maroney'a cleaners to have them take care of it for me. Carol took control to see that it was done right. Yoland the tailor, did a perfect job for me. I couldn't be happier. Didn't need anything dry cleaned this time, but will definitely go back there. read more