We rented a property managed by Marquise Property Management for the past two years and had a very positive experience with Harry McCaffrey. Harry was always professional, responsive, and helpful whenever an issue arose. Communication was clear, and maintenance requests were handled promptly. read more

We lived in a house managed by Harry for five years, and it was a very positive experience. Harry was always responsive and addressed any issues promptly. He is reasonable, professional, and handles situations in a fair way that considers the interests of both the landlord and the tenants. We truly appreciated his professionalism and would highly recommend him as a property manager. read more

I was looking for an apartment for the first time and decided to be patient until the right one came along. It was absolutely worth the wait when I met Harry from Marquies Property Management. From the moment he showed me the property, I knew I was in good hands. He made the entire process smooth, answered all my questions, and made sure everything felt just right. Harry goes above and beyond, and honestly, he's top 2 in the nation and he's not number two. Highly recommend working with him if you want someone who's not just doing a job but genuinely cares about helping you find the right place. This is actually my first Yelp review ever. I've used Yelp for years to help me make decisions, but I've never felt compelled to write one myself until now. That's how impressed I was with Harry. He exceeded every expectation, and I knew I had to take the time to share my experience so others looking for a trustworthy and outstanding property manager can find someone they can truly count on. read more

I was a tenant in one of Marquise's properties for two years and only have great things to say about their service. From move in to move out, Harry always handled our interactions with a level of humanity you don't typically receive from a landlord. Maintenance requests were always addressed immediately upon request, and they never once tried to nickel and dime us or cut any corners. I can't recommend Marquise Property Management enough! read more

Harry at MPM was a pleasure to work with. Very attentive, sorts any issues (didn't come up on many) in a very timely manner, and always checked in on tenants at appropriate times. I was a tenant for over 2 years and their company was the easiest place I've rented from by far. Highly recommend. read more

I had a great experience with this group. I dealt with Harry, who managed to be both warm and professional, an often difficult balance. He kept his word, was always straightforward and transparent, and helped me resolve some issues at our place in as timely a manner as possible. He also liaised extremely effectively between my family and the property owner, and was even in touch after my wife and I moved to make sure we landed well. I can't recommend enough. read more

Harry managed our mom's property for close to nine years. He was always professional and kind. It was apparent to us that Harry took care of the property, the business side of all aspects beautifully, but what he shined in was the people aspect. He always took good care of our tenants and encouraged their communication. As a result we always had the best tenants who cared for the property like it was their home. We just sold the property and Harry stepped up to make that process go smoothly by his excellent referrals. Thank you Harry! You are the best of the best! read more

Marquise property management was by far the best property management company I ever dealt with in 15 years of moving around North America. Harry was our property manager and he was extremely responsive, helpful, reliable, and trustworthy. Whether it was coordinating fixing random small issues, dealing with returning our security deposit, or coordinating with the local HOA, he was always on top of it and a pleasure to work with. We will miss having him as our property manager. read more

Harry has been the property manager for our rental in Sunnyvale. He has been easy to get a hold of and quickly resolved any issues we reported in the house. Recommend Marquise and Harry as great to work with. read more

I rented property in San Jose with Marquise Property Management for two years. I had a great experience with them in dealing with Move In, Moving Out, and Maintenance services. I dealt with Harry, he was very profession in addressing all my concerns. read more

This review is long overdue. First, Harry, our property manager is such a professional and great guy. He is very experienced and hands on! We rented a property that being managed by Marquise for 5 years and everytime we have an issue, they respond in a timely manner. There's even a time where our water broke and emailed Harry past 6pm and he does not hesitate to help us and even brought a plumber that same evening. I never experienced an issue that was not resolved during the last 5 years. I've worked with 3 other property managements in the past and I can say that Marquise Property Management takes care not only the interest of the property owners but the tenants as well. Highly recommended. read more

This review is for Harry! I can not say enough good things about his professionalism and care! Harry is a treasure to Marquise Property Management and one of the good ones! As soon as I spoke to Harry I knew I was in good hands. I would 110% recommend him to anyone looking for a responsive, genuine, issue free, critical thinker and someone who would go out of their way to do things for the sake of the client even if it means putting his own money out of pocket! If you are looking for a person who goes above and beyond ask for Harry! I have had the best experience being in business with his company. read more

Harry managed my rental property in Cupertino for close to a decade. Harry did a fantastic job for me. He is personable, honest, and hard working. I highly recommend Harry if you are looking for a property manager in the Bay Area. - Paul Styranovski read more

This review is specifically for Harry. My experience with him has been the best one I've had since I started renting 12 years ago (with many different landlords and properties). He has been respectful, fair, responsive, and is just an all around wonderful person to work with. I'd recommend him to anyone looking for a home and doing so with ease! 5 stars! read more

We have used marquise property management for the last 2 years for a high value home. Our property manager is harry whom we have found to be one of the most professional people I have ever met. I can not recommend him enough. Not only is he very knowledgeable but has reliable and timely subcontractors for any issues that may arise. His communication skills are as good as I could have ever hoped. If you have a property that needs to be managed in the bay area, I highly recommend marquise property management. read more

I cannot say enough wonderful things about Harry and Marquise. I have spent the last two years living in a wonderful house that had quite a number of strange unavoidable problems (bees in the roof, water main break, squirrels under the house). Harry was really amazing through all of it. SUPER responsive, really understood the ins and outs of how to manage the issues and quick to make sure they were resolved. Their payment system is also quick and easy (auto pay on the app) so that you don't have to think about it at all. I recommend Harry and the folks at Marquise wholeheartedly - you will be in great hands! read more

Can not say enough great things about this property management company! Specifically Harry!! My family and I are now living in our second marquise property that Harry found us in less than a day! Maintenance is quick and reliable but rarely needed. Highly recommend reaching out to them if you are in search of a beautiful rental home. read more

Words really can't express the top notch service Harry provided in taking great care of mom's house, the renters, and service providers over the past 5 1/2 years. It all flowed so well and the communication with Harry was timely and personable. Harry went the extra mile to ensure the best service, best pricing for repairs, and ensuring that mom as the home owner would have no worries or exposure. Sadly, mom past recently and the family decided it was time to sell the home. Harry too was very helpful in that area as well. It's not too often you come across a person like Harry who genuinely cares, loves his job and it shows! A big thanks to Harry for taking such great care of us and keeping the worry out of being a landlord. read more

It has now been years that we have been trying to get them to repair some of the issues with the house. They are so poorly organized, I feel bed for the owners of the house. The neglect ends up costing them more in the end. For example, not responding to termites quickly and broken water pipes. We work mostly with Ursula. read more

Harry and his team have managed my rental property for a number of years. They have been a pleasure to work with. A couple of things I have been happy with: 1. He takes pictures before the tenant moves in to document the condition of the property beforehand. 2. He is very responsive to email. Typically, I get a response within hours. 3. He does his best to minimize additional costs to the owner. If something can be fixed easily, he'll take that route. 4. He inspects the property twice a year and provides a report of the condition it's in. read more

I've had a very positive experience with Marquise Property, and would recommend them for property management. I worked primarily with Harry. He was great at communication and serving as the liaison between owner and tenant. read more

We have been renting with Harry for over 7 years. His professional take on a property is more than just the tenant and owner. He reviews the property and makes sure to notate anything that needs attention. We would not be renting in the bay area for this long if not for him. Professional, is quick to respond, and is very attentive to everyone's needs. A treasure in Silicon Valley IMHO. read more

I worked with Harry and was very satisfied from the renter's prospective. Communication was easy and prompt. Harry went above and beyond to help me on several occasions. I had very few issues, but the ones I did have were settled quickly. Online portal was available for maintenance requests and rental payments. He's the kind of property manager that works hard for both the renter and the owner. Thanks Harry! read more

Poor communication and service, tried to call in on multiple days no answer nor message taking. Staff were impatient to assist and instructions were unclear. Would not recommend unless no other choices are available. read more

We've worked with Harry since October 2015 on our property in Campbell, CA. He's been absolutely wonderful to work with! Harry is responsive, responsible, and knowledgeable. We've never had any complaints from our tenants. It was absolutely helpful to have him as our property manager! read more

I rented one of the properties that Ursula managed (thankfully no longer with her). Do yourself a favor and stay away from Ursula managing your home or renting from her. Real nice at first and then once you sign the contract, boy you see a different side! She's rude, rushes you through walk throughs and acts like she has better things to do than take care of your needs. Oh and if you have a maintenance request, she'll ask you to fix things yourself and bill her for reimbursement from time to time. Isn't that the job of a property manager? She can also take up to over a month to fix a maintenance request if she deems it "not urgent" enough. Very poor experience, I'm sad to say. I completely agree with NT's review when he said "constantly felt like we were getting half the story, and our interactions with them left us feeling talked down to and dismissed. One of the worst professional engagements in my life, and the whole experience made us regret ever having run into them." read more

Please stay away. Ursula Murray seemed professional and nice when we met her. She was instead the most unethical and unprofessional agent. One example; Our lovely gardener and his wife had worked loyally for us for years. Ursula sent us an email as we lived overseas saying they had sent a letter saying they had family issues and could no longer maintain the yard, but she had a replacement gardener (who was $50 more per month) who would do it. No only did we find out later that this was a complete lie, but she also didn't pay our gardener the last two months. Apparently this is not unusual for realtors to do. She overcharged us for maintenance work and the list goes on. Please avoid at all costs. read more

Marquise' tag "...The premier home and estate management firm" sums it up. When I needed to rent my Los Gatos estate I was looking for a referral rather than cold calling the few reputable firms who are capable of managing multi-million dollar properties. That due diligence led me to Marquise Property Management and the owner, Ursula Murray. It was clear to me after a short interview with Ursula that her integrity, drive, and tenacious passion for excellence was the foundation for Marquise' solid reputation and proven model for success. Well, the proof is always in performance. Nearly a year later, my conclusion to trust and hire Marquise Property Management to promptly find a suitable tenant at a rent that was very fair to both the tenant and I, manage that tenant, and maintain my property was undeniably the right business decision. There are no substitutes for Marquise. read more

Our rental house in Los Altos was rented for three years and Marquise Property Management stuff did superb job in selecting tenants, supervising the property and informing us in timely manner of any changes or concerns that required our attention. Very personal touch was added to all interactions with us as owners as well as with tenants. We would highly recommend this agency. read more

Terrible experience. Ursula "managed" my property and took her monthly fees while there wasn't much to do. As soon as she needed to find a new tenant, she said that she was too busy and bailed! read more

We rented a property through Marquise Property Mgmt for two and a half years. We've been renting in the area for more than decade and Ursula Murray is the worst property manager we've ever had to deal with. My husband works in IT and said she's the worst person he's EVER had to deal with so that's saying a lot. She provides zero service to tenants, everything is done online so it takes forever to get any repair made and then she refers companies that she works with that are even more unscrupulous than she is, such Jeff Bentsen who charges 3 or 4 times to do a repair or installation than the normal going rate. Most of the terrible reviews on Yelp about her are written by owners. If she is so greedy and crooked with the owners, just imagine how she treats tenants. The house we rented was listed as having a/c. Not only was there no A/C which she pretended not to know (she'd been renting for the owner for a 7+ years) but the house had/has mold. We had numerous issues with the property that she never addressed or took care of. While she is busy overcharging owners for incompetent or incomplete services (we had the worst gardening service through her and when I complained, she accused me of racism), she slams tenants with the highest monthly increase possible every year. It's truly not worth renting a property through her or her company. read more

I would highly recommend Marquis Property Management. They have managed our Los Gatos property for years and have always been professional and responsive. This is extremely important since we are on the opposite coast. In addition to sourcing, screening and recommending potential tenants, they provide all the monthly and year-end documents like clockwork. They also provide semi-annual inspections and schedule regular property maintenance. Small and relatively large repairs and any other issues are handled with confidence and fiscal responsibility. Ursula and Harry are very valuable assets when it comes to our property. read more

We found this property management company to be totally unprofessional, constantly felt like we were getting half the story, and our interactions with them left us feeling talked down to and dismissed. One of the worst professional engagements in my life, and the whole experience made us regret ever having run into them. read more

I found the owner Ursula to be flakey and unprofessional. I would not work with Marquise Property Management again.

We rented a house managed by Marquise Property Management for the past 4 years. The experience was over the top from managing a property. There were a few issues with the house, we contacted Marquise and every issue was addressed quickly. They even worked with our schedule as to not inconvenience us. Their customer portal captures incidents and the action is to resolve is as quick as possible. Harry was our contact and he was always responsive for any question or concern that we had. Regular quarterly inspections are provided with details of inspection conducted. Preventative maintenance was also conducted as needed as well. I would highly recommend Marquise Property Management to anyone looking to have a rental property managed. read more

Harry from Marquise Property Management in Los Gatos has been managing my rental property for several years. He handles my property as if it were his own. He is pro active in finding tenants so I have had no loss of rents. He does thorough inspections and repairs in a timely, high quality manner. He negotiates prices to get the best cost. All contracts and financial transactions are done on line which is so convenient. I highly recommend Harry and Marquise Property Management! read more

I recently had the pleasure of having Marquise Property Management recondition and lease a rental property for me. I have used other companies, but I have to say Marquise Property Management Is the most professional and client friendly management company I have used to date. read more

complete waste of money you end up managing the property. I don't think she ever went to the house asides from on move out and then directed the renter issues to me and had them contact me directly. For instance there was a water leak in the landscaping that per the lease the tenant is responsible for until the owner is notified. She was unaware or didn't care about this term and directed the tenant to contact me to pay the bill as she thought she should not be in the middle !!! excuse me but we are paying you for . The terms of the lease were in black and white perhaps you should read your own lease. Another example faux paint in guest bathroom and formal dining room was damaged and needed to be fixed. Her painter couldn't/ didn't fix it but she wouldn't know this as she never checked on the work he or anyone else she had in the house did. So now since she has refunded the deposit I will have to pay the bill. Do your selves a favor and use someone else read more