Jeremy is the epitome of how a business should be run! He offers flexible times to meet, shows up…read morewhen he says he is going to be there, follows through on all inquiries! I asked for two different repairs/installs and Jeremy was there to take care of it! So not hesitate to work with this company!

Jeremy came over on a Saturday morning to help with my very last minute request - my kitchen…read morefaucet wants working. He was very professional, attentive , and reasonably priced and solved the issue with ease. I would recommend his services to anyone in need.

I have 6 rental properties and occasionally need some plumbing issues. Every time I have used…read moreSadler, they have been prompt , done a good job for a very fair price. This week they resolved a frozen pipe issue in about an hour. The bill was half of what some other places charge. They will be my first to go to from now on.

I was referred to this company by BKA general contractors becasue our drain had backed up and…read morebroken off underour house. The service manager Alex came to give us the estimate on replacing the drains and other repairs. He ws professional at the house, and checked the pipes. He emailed me an estimate that was very good and said if I had further questions to let him know. I emailed him back with a question on the bid, and then emailed again because after he left the pipes started making terrible noises. I asked him if he had moved anything under the house. He did not reply (it was on a thursday that these emails were sent) By Sunday night I was totally freaked out and sent another email stating I had sent 2 prior and that I needed to know what he had done under the house.He emailed me back defensive on Monday and explained that it coudln't be his fault, it was water pressure. It was strange, but I responded with ok, how do we fix it? He did not reply again for 3 days. He then replied (and I have been without drains in my kitchen/laundry for over 2 weeks now) that he would not do the job. When I asked why he explain that he was offended by my accusations and that they have worked with other people before who were dishonest and would try to blame the plumber for other problems that may arise (basically saying I would do that) and that he was anxious and uncomfortable doing the work for me. I would gladly provide a transcript of these emails. I was shocked that I would be accused, yet be called the accuser. The owner apologized for the manager's lack of response but agreed that he not do the job. Well yeah, I agree too. It was a very hurtful and upsetting experience. Starting over.

Do not trust this man. He will walk through your home without your permission. Go through closed…read moredoors even blocked ones. This man repeatedly, went into a room that had nothing to do with what he came to fix. He kept going into the room where my hotwater tank was. It had nothing to do with fixing a toilet. It had nothing to do with fixing my kitchen sink. Both of these things I had to repeatedly call this man to fix, because he didn't do the job right the first time. He would repeatedly, go into my laundry room where my hot water tank was. He had no reason to go in this room he knew nothing in that room controlled anything that had to do with my kitchen sink, and why it keeps leaking cause he didn't put the seal on properly and why my toilet keeps clogging in my upstairs, bathroom!

What a wonderful response. Scott has now installed two water heaters for me, and he did an…read moreexcellent job. He was kind, courteous and punctual. I recommend him highly. Thank you, Scott!

Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

James was great! My property is in East Nashville and I have a Toto Toilet that can be sensitive…read more James popped in and helped tighten the Toto, and showed me how to adjust if there is an issue. He was on time, helpful, and super professional. Will use them in the future! Thanks so much

If you are looking for a plumbing company that is southern honesty this is the one. I thought I had…read morea major leak on i an outdoor spigot and it was far from the issue. Honest pluming lives by their name. They are fast friendly and honest. I will be recommending them to anyone looking for a reliable plumber.

Easy install great price water is tasting absolutely amazing! No more white substance in drinks,…read morefinally.

Tanner was outstanding from start to finish. He showed up on time, was professional, courteous, and…read moretook the time to explain exactly what the issue was and how he was going to fix it. You can tell he takes pride in his work and genuinely cares about doing the job right instead of rushing through it. The repair was completed quickly, the work area was left clean, and everything has been working perfectly since. It's hard to find people who combine great customer service with quality workmanship, but Tanner definitely does. If you need a plumber, I highly recommend I-Tom-Plumber. They've earned my business for any future plumbing needs

We were having a birthday party and our drains were backing up. Wife wouldn't let me handle it and…read morecalled around for a plumber as it was a Sunday. Had a plumber out and took him longer than I'd expect, plus he said he had to reset our toilet in the master bath. Said he couldn't get his snake to make the bend. Long story short, couple months down the road, drains are backing up again. This time I went under the house to check where the blockage was. The drains should have never passed inspection when the house was first built but they've worked for 20 years prior to use buying it 3 years ago. I pulled the clean out plug after draining the main line and looked towards the turn to the lateral that exits the foundation to the septic tank. I could see the end of the plumbers snake broken off at the 90. I ended up cutting out a 10' section after the 90 and found that the plumber hadn't even cleared the worst of the obstruction. Had one of their managers come out to look at the job and he confirmed the snake head was one of theirs. Saw what I cleared out to make my drains work again and verified the tech should have scoped to verify all was clear and didn't....all of this we were charged $1000 for crap work. Asked him to give me a price on fixing a couple of problems with the drains that shouldn't have ever passed the building inspection, let alone the inspection we had when we bought the home. He said they would knock off the labor as the job their plumber had done was not up to their expectations. Yeah sorry guys....I'm not going to give you another $1000 for something I'm going to do for $150. Got a call from a gal at their office on the 7th of October asking if I had looked at their proposal? I laughed and said "the guy that came out and said they had done a piss poor job said they'd just charge me for materials, as the work performed before wasn't good at all". I told her I'd rather right this review than pay you guys another dime to tip me off. She said that the manager/head guy would get in touch with me the next week as he was out of town this week. I said fine, I'll wait for his call.... Again, that call was the 7th of October...it's now the 10th of November and not a word. I've been busy and my drains are working as best they can so I waited. Done waiting and here is my review.... I would hire these guys ever again..burn me once shame on you, burn me twice, shame on me. Pics are of the initial cut on the main lateral and after I had dug about half way through the sludge their plumber didn't get rid of.

My project was a ceiling fan installation. Colin came in with a great bid and originally scheduled…read morethe job for a Saturday afternoon. He called the day before as he had run into some bad luck with being the victim of a theft. He rescheduled for a Sunday morning! He was on time. Did a quick inspection of the job and went to it. He cleaned up and moved everything back into place. On top of being efficient and excellent with his communication, he's a very nice person. I could not have been more pleased. I asked for his card. If there are future projects I will go to him first. I highly recommend this business!

very responsive, knowledgeable and did a great job. I would definitely recommend…read more Reliable Repairs.