Selected Renu for a brow wax based on Yelp reviews. It was actually threading and the results were…read moreperfect. It was fast and she did not waste my time. It's my new once a month place.

Everything was going great until it wasn't . I told the owner that I did not want a lot taken off…read more, just a tiny part (clean up if you will) . Okay great, she hands me a mirror to get my approval and I point to a small section above my brow to have just a tiny bit more removed. You know that beginning part of your eyebrow? Yeah, that's the part she removed and not the section I was pointing to. Now, my eyebrows are uneven with the right one being much thinner than the left. Ever been so upset you couldn't speak? Yeah, that's me right now. All I could do was pay and leave. Nope can't leave yet, she still has my credit card while ready to start working on the next person. "May I have my card back please?" "Excuse me?" " My credit card, you still have it. May I please have it back?" As you may have already guessed, I will not be returning. Not the first time awesome customer experience I had hoped for.

The most uncomfortable experience and would not go back. I just wanted a consultation on botox. I…read morewas instructed to download an app on my phone. When I was done and looked up syringes were filled. I just wanted a consultation! Then felt pressured and obligated to move forward with over paying for something I really didn't want. I was never shown the bottles of what was in the syringes nor to confirm the amount in the syringes that was injected. Truly this what not a favorable experience for many reasons. I would not recommend this medspa.

Had a great facial with Irene. She made me feel so comfortable and informed me of every step of…read morethe facial. Highly recommend her...my face is glowing....

Great Doc with Darling, brilliant daughter. Fabulous!! Recommend! Got fillers, Botox, and vag…read morerejuvenation! 5 star!!

Signature lip flip-was an awesome service! I loved Michelle and highly recommend her for your…read moreservice.

The only reason I did not give Serendipity Skin 5 stars is because I want people to believe me. If…read moreyou're anything like me, I think any 5 star review is probably written by the person's sister or something! Anyway, I lived in Los Angeles for a long time and had an amazing aesthetician there that I went to for 5 years, religiously. I am pretty sure I shed a tear or two at our last appointment. So, when I moved to AZ, I was very apprehensive to let someone new touch my face. My motto is that I plan on looking 25 the rest of my life! Yea, I take this VERY seriously. Then, I met Stephanie Betts. Not only is she one of the best aestheticians I've ever met, she is also one of the most knowledgeable. She can fix your skin on the outside, but what a treat that she can also help you figure out what's going on internally that is contributing to your skin problems. This girl knows her stuff!!! She's even been published in local magazines for skin care and anti-aging. She has done everything on me from feel good, relaxing facials to heavy duty peels to eyebrow waxing and dermaplaning (sp?)...if she wanted to try a new mud mask infused with god only knows what, I would let her do it. I trust her that much! Aside from her ability to make your skin amazing, she's also super friendly and easy to talk to. I would follow Stephanie no matter where she went. I have sent several friends to her. She has even treated my mother for anti-aging and pigmentation treatments as well as my nephew for teenage acne remedies. Go see her. You'll be happy you did!

Hands down, a fantastic studio! Stephanie knows her stuff and always have new things to offer…read more Gentle touch and a beautiful inviting room. I've had many treatments with her and absolutely recommend! She has years of experience in aesthetics and training aestheticians. Great products and always learning the latest treatments. Highly recommend this girl!! ‍

We recently had a new patient appointment for my husband after dealing with some concerning skin…read morespots that needed to be evaluated. We were finally able to move forward with getting answers, and we are so thankful we chose this office. Brittany was wonderful. She was thorough, took the time to answer all of our questions, and made sure we understood the next steps. Her communication and professionalism really helped ease our concerns. My husband needed several biopsies done, and if you've ever had a skin biopsy, you know the numbing process can be one of the most uncomfortable parts. The medical assistant was amazing. She did everything she could to keep him calm, explain what was happening, and make the process as quick and comfortable as possible. The office itself was very clean, and the entire staff was welcoming and kind. Going through something as stressful as skin cancer evaluations can be overwhelming, but this team made us feel like we were in good hands. We are very happy we chose this office for my husband's skin cancer care and would highly recommend them to anyone looking for compassionate and knowledgeable providers.

I highly recommend Desert Sky Dermatology on Boston Road in Gilbert! From the moment you walk in,…read moreyou can tell they take pride in their practice. The facility is exceptionally clean, modern, and welcoming, creating a comfortable experience from start to finish. Whether you're looking for medical dermatology services or high-quality skincare treatments, they truly offer a comprehensive range of care. Every member of the team is outstanding--the front desk staff is friendly and efficient, the medical assistants are knowledgeable and compassionate, and the billing team is helpful and professional. It's clear that everyone works together to provide exemplary patient care. A special thank you to Dr. Kimberly Cook. She consistently goes above and beyond for her patients, taking the time to listen, explain treatment options, and ensure you feel comfortable and well cared for. Her expertise, kindness, and genuine dedication make all the difference. If you're looking for exceptional dermatology care in Gilbert, I can't recommend Desert Sky Dermatology and Dr. Kimberly Cook highly enough!

Great service, friendly staff! This is my new spot! Christina was so knowledgeable and helpful in…read moremaking developing my skincare plan.

I have been a client of Christina's for 10+ years. Simply put, she is amazing. From the moment I…read morewalked in, I knew I was in great hands. Christina has created a luxurious and relaxing environment for her clients. Her staff is so welcoming and attentive, making you feel like family, while still being extremely professional. She takes a very customized approach to your treatment based upon her evaluation of your skin type and its current state. The level of care and knowledge she extends while treating my face is exceptional. She makes sure you are getting what you expect out of the session (or reset expectations, if needed). She discusses each step of the process to you, so you are never surprised about what is happening. Christina is truly dedicated to her business and clients. Her attention to details is impeccable. I cannot imagine seeing anyone else.

I've had several great experiences at NOVA Life Spa with various artist, and I highly recommend…read morethem all! * Jazmyn C.: I received a lash lift and tint from Jazmyn, and my lashes still look fantastic even after three weeks. Her expertise made a significant difference! - recently received the February Berry Illuminating facial it was amazing Jazmyn massages was so relaxing! * Cheyenne: For a hybrid lash extension, Cheyenne was amazing. Her light-handed approach made the experience incredibly comfortable, I practically fell asleep! * Amy F.: Amy gave me a mindful pedicure with a bright pink polish that's perfect for summer. A month later, my nails still look great! * Jayme: I had a wet set look for my lash extensions from Jayme, and it turned out beautifully. Jayme's skill and attention to detail were evident, and I'm thrilled with the results! * Alisha: I had a prenatal massage with Alisha, who provided a deeper pressure that was exactly what I needed. Her skillful technique offered excellent relief, making her a great choice for anyone seeking a more intense massage. * Amanda: I had many prenatal massages with Amanda they were really relaxing I could fall asleep! After giving birth, I had a massage with added cupping from Amanda. The cupping is now my favorite treatment, and Amanda's technique provided excellent relief from post-birth tension. * Reyna: I booked a gel manicure with Reyna before my maternity photos. She suggested a natural look with a touch of sparkle, which was perfect, and added builder to strengthen my brittle nails. The results lasted impressively well. * Felisha: Long overdue for a brow wax, I got a last-minute appointment with Felisha. She was quick, friendly, and shaped my eyebrows exactly how I wanted them. + Many More! I can type for days lol Each of these professionals has provided exceptional service, and I highly recommend them for their expertise and attention to detail! I also wanted to mention the members' lounge it is so relaxing and I love that it is available at any time during business hours, if I'm in the area I like to pop in to get a few minutes of relaxation.

My nails were representing at the FIFA World Cup thanks to my nail tech, Reyna! I also highly…read morerecommend the monthly membership as I save money on services! Membership funds not used roll over so you never waste money!!!

I love Vivid!! I've been going here for many years and have received many different treatments here…read moreincluding facials, Botox, lash extensions and lifts, and most recently got my hair done! I have never had a bad experience here. Everyone is so sweet and kind and very experienced in what they do. I did lash extensions for many years here with several different gals and they always did a fabulous job! Today I saw Kaylee, who did my hair (full blonde balayage) and she did such a great job, I'm in love!! I was nervous going in to it because I booked my appointment blind-not knowing who I was seeing or her experience with hair...but I had faith in Vivid and knowing who they hire to work there isn't just anyone...And Kaylee did not disappoint! She was so sweet and did exactly what I asked for and really knocked it out of the park! Would definitely recommend going to see her if you're looking for a hair stylist!

I recently had a Hydrafacial and it was pure heaven!!! I…read morefelt so relaxed afterwards, and I had a glowing face. There were many different steps within the facial, with each step serving a special purpose. The aesthetician was very helpful in explaining everything. Everyone there was very helpful and kind.

The best med-spa!! The staff here are so friendly and welcoming. This was my first time getting…read morebotox and the process was quick, easy and nearly painless - Highly recommend!!

Extremely disappointed with my experience…read more I came to La Vida Med Spa in April specifically requesting Dysport. During my consultation, I was encouraged to try Jeuveau instead because it was on sale. I explained that I had previously tried Jeuveau for nearly a year at another med spa and did not love the longevity or the results, but I was still encouraged to move forward with it. I contacted the spa because I was already noticing movement returning in my face in the first 4-6 weeks and was disappointed with the results, especially after spending nearly $500. I returned because I was still unhappy with the results and wanted to achieve the outcome I originally came in for. At that visit, I was charged another $450+ to finally receive Dysport. There was no real accommodation offered other than being told it was "new client pricing." At this point, I have spent close to $900 in less than four months trying to get the results I was expecting from my initial visit. What is most frustrating is that I specifically communicated my concerns about Jeuveau upfront based on my previous experience, yet I still feel like my concerns were not taken seriously and absolutely ripped off. I also received a follow-up call from a manager after expressing my disappointment. Unfortunately, the conversation left me feeling dismissed. I was told that results vary from person to person and that there would be no reimbursement or resolution. The conversation also focused on the fact that I did not come in at the two-week follow-up, but there was no issue at two weeks -- the movement and concerns developed afterward. I understand that results can vary with injectables, but I expected better communication, customer service, and accountability when a treatment was recommended despite my expressed concerns. After spending nearly $900 and feeling like my concerns were more focused on generating another charge rather than ensuring I was satisfied with my results, I will not be returning.

excellent customer service at front desk , Maya and Alex are always so helpful, professional and…read morefriendly with help scheduling, skincare products, etc. the place is beautiful. Services are exceptional

WOW! Thought this was already submitted. Poor bedside…read moremanner, and feels like you're in a drive through. By the tine I was done paying, her next client was coming out saying the same thing. "That was fast." I reitterated that my friend referred me. She didn't seem to care. Also, was explaining about me having bells palsey and should have brought my facemap. Her comment "Don't need it don't care." There's a difference between confidence and just an unprofessional snob. Within two weeksn my eyelids were hoods hanging on my eyes. I would NOT referrer "All about me." I certainly hope this review doesn't dissapear like the first one.