Our car's alternator died on a Saturday afternoon as we were driving home to Orange County, NY from…read moreBoston. Stuck on I-90, we used our roadside assistance service to call for help, and they dispatched Hampshire Towing. Dispatcher Kayla did a great job keeping us informed about the arrival of Alex, the tow operator. Based on our situation, he did the best he could to help us out. Due to the distance from our home to their shop, we decided to transport the car to Pleasant Street Auto for repair. On Monday I spoke with Steven to discuss the situation, and he was very thorough and analytical as he listened to my story leading up to the car breakdown. The shop was able to repair the car Monday afternoon and I picked it up Tuesday morning. Considering we were in a bind and at their mercy, I feel that we were treated very fairly and not taken advantage of. Walking into the office to pay the bill, I could tell that they take an interest in the concerns of their customers - even offering a box of Girl Scout cookies as a "thank you"! Having a car break down out-of-state is a difficult experience, and we're grateful to Hampshire Towing and Pleasant Street Auto for their assistance! I would highly recommend their services.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

DO NOT COME HERE. DO NOT TRUST THESE RATS WITH YOUR VEHICLE. Went in for a frame patch and while…read morethe work was completed sub par, they damaged the roof, tried to cover it up with tape and denied any responsibility and threatened/discouraged to fight any legal action. Very slimy establishment and only in it to scam and get as much money from unsuspecting victims. Little to zero paper trial and no contract to sign when submitting a vehicle in for service. Unprofessional and will hope nobody else falls for their trap. There are plenty of other reputable shops to care for you.

It's been a few months since we left our truck at this crap hole. Check your mileage if you are…read morecrazy enough to let them touch your truck! They kept finding more and more reasons to keep my vehicle and it had just under 100 miles driven! I think they used my truck like it was theirs! Very good at twisting it so everything is your fault. I can see why the chick isn't there anymore. Shop smelled like weed. Not who you want working on your truck and your safety! It's just the convict Les and some dumb kid. The chick isn't there anymore. and NOT "woman owned".

Great experience. Car came out great customer service was prefect. Very satisfied with the work…read moredone.

I'd give this company ten stars if I could. Their service…read morewas outstanding from start to finish. The repair estimate was provided within minutes, and it was spot on. They worked brilliantly with my insurance company. Work was completed in a timely manner, right on schedule. Personnel were professional & accommodating every step along the way. Last but not least, their work was beautiful. Can't say enough.....

I had had a lot of little dents and rust from previous fender-benders and bad body work on my 2003…read moreBMW convertible, so I brought it to Rick's to see if they could help. I dropped my baby off and was picked up by Enterprise Rental and they drove me to the lot where I was given a car for the week. I was really missing my car so the week dragged on. On Friday, when I went to pick it up, all that waiting paid off. Rick's straightened and buffed out the front bumper, took out the rust on the passenger side door, repainted it and cleaned off the chipping paint on the rear bumper. In additional to all of that they replaced the hood ornament, cleaned the grime off of the wheel hubs and gave it an overall detailing. The results are nothing less than stunning. What an amazingly professional job they did. I don't think the car looked this good when I bought it. You can't go wrong with Rick's Auto Body. Their attention to detail is meticulous and their customer service is exemplary. You can tell by the lobby which is filled with motorcycles and the Blues Brothers statues that these guys are something beyond your typical garage. It's a place where they treat you car as if it were their own. No question in my mind, you have a customer for life.

I have been going to Rick's for years and have always been happy with their services. It is a…read morefriendly environment, and the staff is consistently courteous and professional. I highly recommend them! I been taking my daughter and her friendls vehicles there also. If I'm in Killeen area I will pay extra to tow my vehicle to his shop.

Keinath Auto Body repaired damage to the door of my Equinox. The team did an outstanding job and…read morethe car looks amazing, inside and outside ! Their work is impeccable and the customer service is outstanding. They helped me every step of the way. I whole heartedly recommend Keinath Auto Body!!!

I had purchased my brand new Ram 1500 limited and had it for 3 months. Well someone (luckily, he…read moreleft me a note) backed into my truck and needed to have my truck fixed. I called the shop and met Al Keinath that day. I showed him the damage and he said he would schedule the work when he was ready to take me in. First of all, I have never had anyone who told me to wait just endure the work would be satisfactory to the person's standards. Wow, what a refreshing way to let your customers know that the work will be done properly. I got my truck back and it is perfect as the day I picked it up. Al, his wife and the guys who work here are all professionals. No BS here, this shop is top notch and I would recommend it to anyone looking for quality and high standard work. Thanks Keinath Auto Body!

I found dealing with Miranda auto body always a Pleasure. They were very accommodating,always…read moreexplained wat was going to happen and always kept me informed and always gave me an accurate time of when my vehicle would be done. I have also gone to them for small problems and they were very helpful . I have never had a problem with them and always leave there a satisfied customer.

Family owned business for over 30 years ! Fast , reliable service . Ricardo Miranda the owner;…read more speaks Spanish , English and Portuguese . He works with the customer in re: to your deductible , as well as all major insurance companies . He is located near the south end of Springfield and end of forest park area .

My family has been using Felix Auto Body, since they opened. John and his team are professional,…read moreperfectionists, and have as high standards , as their customers. It takes all the guess work, out of, where do I go, what do I do, when you are freaking out about damage to your car. They work with the insurance company, so you don't have to. I guarantee when you get your car back, you will never be able to tell it was damaged. John DeCesare is the " Auto Body Bomb". The service is amazing. Lauren deKastrozza, Customer since the business opened.

I had my vehicle detailed on the inside. When I picked it up it looked good but when I got home I…read moresaw that they didn't clean the door jams. I called and they said to bring it back and they would do them. It was not very convenient but I took it back in. When I got home I saw that one of the doors had not been done so I had to do it myself after paying them $275 and having to go back. Then today I went to put the things back into the glove compartment and it had not been cleaned even though I emptied it! I don't feel like I got a $275 worth interior detail.

Great customer service and craftsmanship. Fonzy and his shop do an amazing job! They were able to…read moredo everything requested.

I took my car to TJ auto sales met with Fonzie had to have the roof redone he was very professional…read moreand caring and had my car done within a day would highly recommend TJ auto body.

I dropped my car off on a Monday for work. And was promised by Friday. Very good work. Quality was…read moreexcellent. Great value.

We brought our Infinity G35 in for a badly damaged driver side door and window mechanism. The work…read moreand effort put forth to restore our car to near perfect condition inside and out was without a doubt exceptional. Thank you George and staff for A-1 service and timely completion.

My son backed into something and put a crack in our back bumper and most places were charging a…read moreridiculous amount. MJ's prices not only did a great job making our car look like new, but they also were friendly and very quick. The location is a little hard to find, but do not be put off by this! They are worth it!

The level of service and professionalism at this garage is outstanding. I got into a car accident…read moreand was very stressed out about dealing with my insurance and rental company. I am a single mom and I don't really know a lot about cars and I am always afraid that the bigger dealerships will take advantage of my lack of knowledge and overcharge me for unnecessary repairs. The owner Matt was very helpful and assured me that my car was in good hands. He gave me a full comprehensive appraisal, and explained everything in full detail on what needed to be done with the car. I was very pleased to hear that the prices were very affordable and reasonable especially for the quality of work that was done to my car, and the timelessness of the repairs. I even received a free detail! My car looked better than it ever did before. Highly recommend!!