Steven Navarro was very helpful! I would recommend him to help you find your a massage chair. He answered all my questions and helped me find the perfect massage chair for my needs. He was friendly, knowledgeable, and patient throughout the experience. Below is the massage chair I purchased through him! Would 10/10 recommend! read more

Massage Chairs & More - Furniture Stores Near Me - Daly City, California

I walked in and was greeted with a friendly welcome. They directed me to try the Dual Tech Pro AI massage chair. Awesome chair with a dual motor so you get the full body massage in half the time. Great experience! read more

Recently a friend and I were interested in learning more about massage chairs and other associated items related to wellness that Massage Chairs & More provided. We met Stevan who shared a great deal of his knowledge and experience with these products. He helped demonstrate 3 different massage/and or wellbeing chairs displayed in the showroom which my friend and I tried. Stevan's easy-going, affable nature made our time with him not only informative but fun (lively conversation) and easy. We learned a lot from him and hope to make a future purchase through him in the future. Thank you Stevan! - Teresa and Maria read more

Had a great experience!! Stevan was super friendly and welcomed us into the store warmly. Was able to try some chairs without feeling pressured or anything. Highly recommend checking this place out :))) read more

Stevan was informative and down to earth, no pressure at all. Made choosing a massage chair super easy.

Stevan was an amazing sales rep. He went above and beyond assisting us and providing answers to all of our questions regarding the massage chairs that we were testing. He never pressured us and we eventually made a purchased a couple weeks after. I highly recommend if you're in the market for a top tier massage chair. Stevan knows his stuff! read more

Stevan is very knowledgeable. My experience went very well. Great massage chairs they have. Highly recommended.

great customer service! super friendly and helpful when deciding! Stephan was so nice and the chairs were extremely comfy ( tried a few)

This is a follow up to the review I posted when we bought our Positive Posture Brio Sport. The purchasing experience and the price were great. The delivery was great. The delivery crew were polite and on time and professional. Now one very important reason we chose Massage Chairs & More was SERVICE. We wanted a brick n mortar with a staff. We wanted support. When you're buying a personal luxury item you want to be sure you'll be supported. We'd done our research. Massage chairs are by nature a very complex machine. So since I work on machines. I was aware that at some point we'd likely need tech support. It is unrealistic to expect "Perfection" from anyone or anything. Simply put... Stuff happens. We had an issue soon after delivery. I watched the team unbox my chair. I knew it was 100% "brand new " but it quickly became apparent that the chair had ..... "issues". We first went to see Kashi at the Hillsdale store and told him what we had going on. Rather than try to gas light us or deflect. He asked us to check the floor model. We quickly confirmed that our chair was doing something "different " from the floor model. As soon as we confirmed with Kashi that there was an issue. He asked the business owner to reach out to us. The owner contacted us in MINUTES. He quickly took my video of the issues and he immediately scheduled a service tech. (Makes sense. You don't just chuck a very expensive chair. You fix it ). Fed Ex lost the repair parts so as soon as we realized we couldn't fix the issue quickly. The business owner made immediate arrangements to replace the chair. Today the same delivery team came back. They were still polite and professional and they swapped out the chair. No issues and now the problem is resolved. It's easy to say that you stand behind your product. It's easy to say you'll make sure the customer is satisfied. But in my experience the moment something goes wrong it becomes a roll of the dice. Either no one cares or they all say they care but do nothing. My impression of the experience I had was that I was met with courtesy and professionalism. I made no requests that I felt were unreasonable and I was offered no unreasonable solutions. It truly felt like I was working one on one with the owner of the business to resolve the issue. Do you know WHY it felt like that?! Because I WAS!! The owner was 100% responsive and involved. He solidified that we'd made the right choice by purchasing from Massage Chairs & More. Kashi had assured us that they value their clients happiness and that they stand behind the products. He assured us that they'd resolve it. He assured us that the owner takes issues seriously and he was RIGHT!! The owner assured us he'd resolve it in a timely manner and HE DID!! These people sell good stuff. They deliver it properly. They back it up properly. They communicate properly. They respect your time and your opinions. They truly demonstrated that our experience mattered and they were as good as you could expect. It's not a big deal if you manage to "do ok" selling and delivering a product. But. When something isn't quite right. It matters a whole lot how you handle it and how you resolve it. I am 100% satisfied with all aspects of our experience even though it didn't go "perfect". Not much in life goes perfectly and lotsa small businesses can ruin a much less complicated transaction. So. Good on you Massage Chairs & More!! And thank you! Now. I'm off to get a massage. In my living room no less !! Woot !! read more

When my husband and I were in graduate school, we would always try out the Sharper Image massage chairs (yes, we are old) and promise ourselves we would buy one when we could afford it. It took some time, but in 2010 while we were living in Asia, we finally bought an chair from a well-known maker in Singapore (Osim). We enjoyed that chair so much that we purchased another in 2015. We got a lot of good use from that 2010 chair, but the cover started flaking and leg massage stopped working (!) The chair is no longer supported, so we decided, "Time for a new chair!" We started at Osim, but quickly realized we didn't like the new models. The interface is clunky and the new designs are less sleek. So, we branched out to MCM and are so thankful we did! We visited two locations, San Mateo and Walnut Creek. Super knowledgeable salespeople at both locations (thank you Gio and Alan!). Not pushy, and they tell you their honest opinions on the various chairs. We ended up working with Matt to purchase a Panasonic MAN1. It's an exceptional product, delivery was smooth, really everything was flawless. Panasonic knows what they're doing. After his first massage in the Panasonic chair, my 20 year old son said "How can I ever go back?" And best of all, when my father-in-law came for a visit, it got his stamp of approval! Happy in-laws = priceless. The in-laws are now looking into buying one for themselves! read more

Massage Chairs & More - Furniture Stores Near Me - Daly City, California

Bought the massage chair yesterday at their Hillsdale Mall location and was delivered early this morning at 9AM. Great efficient service. Kashi was also helpful in selling us the chair. So far so good, completely satisfied with this store. read more

Great buying experience end-to-end with Gabe - a very patient & informed salesman. Can't wait to take delivery on my amazing new chair!

Kash, the store manager at the Hillsdale Shopping Center location, has always been attentive to our shopping needs. I found his ProRunner treadmill model to be the best form, fit, function design that I have ever seen or been on. That is saying a lot since I come from the fitness industry as a former ACSM Certified instructor and trainer for Bay Club since 1994. The treadmill is high quality aluminum material and silent motor operation and super absorbing platform for an amazing affordable price point. My family has tried their massage chairs and we love one that is $3,900 but feels like the $12,000 models. Kash is easy to speak to. Definitely worth a visit. read more

Gabriel is your massage chair guy! He helped me buy this beautiful chair for my mom, walked me through all of the features and was so considerate of all the things I requested (eg petite, color, moving services, shoulder feature). I couldn't recommend him more! read more

I wanted a Varier standing chair, the model is called Move. The reseller in the area Massage Chairs & More. After work I stopped by. The employee there, Gabriel, was very observant and I was positively surprised he actually was able to tell me I needed to adjust it differently than I had chosen, and then it was comfortable, exactly what I expected it to be. I waited a few months to write this review, now I am certain it was good advice. I am also glad I bought in a store instead of online. Even if it would have been a few percent less somewhere, not even sure there was any better price anywhere, I would have missed the excellent advice on using it. Just today when I adjusted it to the right height made me remember the moment when Gabriel told me to adjust it down, not up, and I was surprised that really made it better for me. Thank you for that. read more

Gokhan and Kashi make a great team! I wasn't sure what to expect when I got into the store, because it had a 1 star review on Yelp. However they seemed to have clearly changed their customer service since then. I was there to do heavy research as I usually do when I make a substantial purchase. Kashi was very accommodating and let me try as many chairs as I wanted to. Some of them even twice as I begun to narrow it down to my two favorites. It was a neck-to-neck until the end I have to say. They have many great chairs, but Kashi helped me narrow it down to a favorite. After leaving the store, I wanted to wait until I got back from my vacation to decide, but Gokhan spun me a sweet deal I couldn't resist and got the chair delivered by a white glove service in just a couple of days. It was a gift for my wife and I'm happy to report she is quite happy with it. read more

I loved their service the person operating the store was very friendly and even allowed me to try one of their chairs for free which was amazing it felt very relaxing I highly recommend going even if you don't need a chair since they do also let you just pay for a quick massage. read more

I purchased a Panasonic chair from here. I was lucky to meet Matt that day (he's typically in San Jose). He made the experience effortless, he gave me a great deal and even got my chair delivered a couple days after the purchase. I highly recommend this place for your massage chair needs, you won't be disappointed. The great thing is no one is pushing to make a quick sale, they really want to understand your needs and find what's right for you. Really appreciate the service and honesty! read more

Kashi and Gio were absolutely great in helping us buy our very first massage chair. We had no intentions of buying a chair that day, but had always been interested. Their great customer service and detailed explanations of the chairs helped us pull the trigger, especially after trying a couple of the top selling chairs and showing us all of the features. The process was super smooth, and even provided entertainment for our son as we were deciding whether we wanted to buy a chair, and which one. The chair was delivered to our house in a few days, and we are now enjoying it so much. Highly recommend Massage Chairs and More! read more

We bought a massage chair here. Initially it has some noise. We reached out to the store manager and scheduled an initial inspection very quickly. First we tried to replace a part and it fixes the noise issue but seems the new part does not fit the other system perfectly. So next the manager approved for a free replacement. The new chair is perfect and we are very satisfied. High recommended! read more

We had a fantastic experience at Massage Chairs & More. We visited with the intent of finding a massage chair, and Khash was super friendly and helpful in showing us and demonstrating all of the options. We ended up really liking the Runpad Pro folding treadmill he had on the showroom floor and made the purchase of that as we were still thinking over the massage chairs choices. The treamill was promptly delivered to our home and set up in an extremely professional manner. We love our new treadmill and especially love the overall experience doing business with Massage Chairs & More. We highly recommend them! read more

Kashi Mojtabavi is very nice. He explains to us very detail. He lets us to tried different models. It's a good service, good price. It's better than other store. I recommended to come and buy it. read more

The owner is very nice and the chairs are great. I go in all the time and get messages. I highly recommend these chairs

The salesperson was super rude. He tried to charge me to test the chairs saying it costs "$1 for 1 minute and $10 for 10 minutes". The atmosphere was incredibly uncomfortable, with both employees making rude comments about me and my girlfriend. I will not go back. read more

I had a very positive experience shopping at this store with Kashi. He was very patient with us, explained the various models and brands on the floor, and let us take our time getting used to several of the chairs. We appreciated his personable nature. We can't wait to receive our chair!! read more

Unfortunately, I am not able to rate the quality of the massage chair due to the employee being unhelpful and rude. My nephew and I went in to try the chairs and were informed that the store charged $1 per minute for a max of 10 minutes. The employee stated his other store had signs up informing customers of the use fee, but they had not posted signs for this location. We didn't want to pay to test the chair so instead we asked to learn more about the product. When I asked the employee to tell me more about the chairs and what made them special, the employee responded that he couldn't answer my question because I hadn't asked anything specific. When we asked more specific questions about features, the employee said he couldn't answer me. We left frustrated. Customer service at this location was poor. My nephew and I were disappointed that we weren't able to test the chairs or learn more about them. read more

We had been thinking about getting a massage chair for a little while, and doing some online research over the past year. We considered buying from Costco (great return policy if it didn't work out) but we were also hesitant to buy a large piece of furniture that we weren't able to try. So, when I saw that this store had opened up in the Stanford Shopping Mall, we made plans to visit. This shop offers all the top-of-the-line models to try in-person, which is a huge timesaver. I stopped by after work one day and the manager, Kashi, helped introduce me to the different features between the chairs and answered my questions. He wasn't pushy, and was honest about his recommendations (not trying to upsell, and kept pricing in mind). He could have easily directed me to the $15,000 chair (which I had read about), but had the very reasonable opinion that there is no "best" chair, since everyone has different opinions. I agree - finding the right chair is more of a match (the $15,000 chair did not give me the deep-tissue experience I was looking for). Keep in mind that these chairs are very different from what most people know or remember about massage chairs (not like ones your uncle or grandparents might have had, and definitely nothing like the ones you pay to sit in at the mall or an airport, for example). It helped a lot to have done some research before, since these are (very) expensive chairs and you don't want to waste your time (or theirs). To me, it was most analogous to a car purchase - something you research, think about, and test drive. Kashi offered me a solid price for the model I was interested in, and I returned the next day to try it out again and bring my family to see what they thought. He obviously knew I was a serious buyer since he had already called to check stock on the model/color I wanted and it was available to be delivered very soon - and when I say soon, I mean we bought the chair at ~3pm and by 8pm, two very hardworking delivery men helped troubleshoot a narrow hall/doorway, and had it set up and ready for us to use. We were able to negotiate a fair price and extended warranty as well. It would have taken 3-4 weeks minimum ordering from anywhere else, and we wouldn't have been able to try it first, nor would we have an in-person contact in case of unforeseen issues. As for the chair, we had some skeptics in our family, but I kid you not when I say that our chair rivals a professional massage, and especially during this endless pandemic, is a much-appreciated luxury to help de-stress after long work days. If you've been thinking about it, I highly recommend checking this place out - many thanks to Kashi for making it such a seamless experience. read more