Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

Kyle Called back immediately, was here in 15 minutes. Knew exactly what to do and was right. I…read morehighly recommend.

In 2018 just prior to a really hot and extremely humid July 4th holiday weekend my Mitsubishi A/C…read morestopped working. With each visit by my local HVAC outfit things were continuing to spiral out of control. Each guy they sent to solve whatever the problem was appeared as if it was their very first service call. Yes that's right, on the job training experimenting with my $12,000 almost brand new 3 year old state of the art computerized Mitsubishi! Finally, I had enough!! I began searching for a new HVAC company. I remembered that my family had been using Comfort Control in East Northport N.Y., but was told that normally they would not travel to Nassau County. I called and spoke with Samantha. I explained what I had been dealing with for well over a week and that I really needed help. She said since my family were longtime customers they would come over and have a look. The next day a gentlemen named Anthony showed up. I explained what had previously been done which included bypassing Mitsubishi's internal water pump and jury-rigging the computer board to force the fan to blow warm air even though the unit had shut itself down. Anthony got on the phone with Mitsubishi and began to attempt to first undo the damage which had been done. He was calm, professional and courteous and explained to me he'd get to the bottom of this. After about 2 hours he did just that!! He then began to troubleshoot what the real problem was. This didn't take much time as he discovered a clogged drain pipe and explained one of the first things any company should look for is just that!! He then blew the drain pipe clean using pressurized air. So for well over a week I was sweating my ass off because the local idiots couldn't think to try that first along with charging me hundreds upon hundreds of dollars, which I did get back thanks to a comprehensive report that Anthony wrote up for me to show them. I will always remember and be grateful that Comfort Control bailed me out of a very frustrating situation. Fast forward to Tuesday Aug 25, 2020 and my Mitsubishi shut down for the first time since back in 2018. Called the local outfit and insisted they send one of their two senior technicians. On Friday Aug 28, 2020 they responded and were not quite sure what exactly was going on however they were able to get the unit working again. I got right on the phone with Samantha and explained that I really do not have much confidence in the locals and could she send someone over to give me a second opinion. She said if the unit shuts down again she would do her best to accommodate me. I want to emphasize that over approximately a 40-year period I have used more than a half-dozen HVAC businesses in my area and discovered the hard way that each one is worse than the next and that finding a really good one is nearly impossible. Comfort Control is just that. I cannot say enough good things about Samantha, her father Bill, and Anthony. Besides all that they are just very nice folks who have helped myself and my family with all sorts of referrals having nothing to do with heating and cooling. Unfortunately for me they only serve Suffolk County, NY.

Bill came and diagnosed the problem after a thorough analysis. He took the time to explain to us…read morewhat was happening and what our options were. On installation day, everything went smoothly and on time and as planned. I recommend him highly for his professional service! One of the best contractors I have dealt with.

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!

I had a project and used Ralph's services again this year. He did an amazing job cleaning the…read moreducts again. They needed a touch up. He also installed our new stove vent and faucet in the kitchen. Ralph is kind and professional and will get the job done. Thanks again Ralph!

Ralph from Dirty Ducts is a true professional! I was looking for someone to clean out my ducts and…read moreafter contacting a few other companies who gave me quotes that were through the roof Ralph came back moderately priced. Rarely do you see an owner of a company do his own work. Ralph and his assistant did the entire job in a few hours and I couldn't be happier. He also pointed out some other issues which need to be addressed. I will be using him again as his work was impeccable.

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

The team at Gallett Air worked tirelessly to get my air conditioning system fixed and reliably…read morerunning. They were knowledgeable, professional and positive. They made it happened! The best and nicest group who cared about my home. I highly recommend this team/company for anyone who wants an honest team for your home.

just had my furnace replaced, great installation guys were exceptionally neat and freindly they…read moredid my central air years ago I would rec. them to anyone

I really wanted to rate them 5 stars, but this last interaction ruined it. I had my AC system…read morereplaced and everything went smoothly. Cunningham quoted me significantly lower than other companies and the workers were great. I recently had them come back to do a repair on my thermostat, and while they were here we discovered an issue with my heating system. Will and Rob came and were quick and very friendly. The tech wrote on the invoice that they would be back in 2 days. That day came and nobody reached out or showed up so I called the office. I didn't hear back for almost 2 hours and I was told they were actually coming the following day. I waited again and Chris said IF he gets to me, it would be late in the day. Again, nobody showed up or contacted me. Meanwhile, I was emptying buckets of water every few hours and could not be away from my house long in case the buckets filled up. The next day I called a competitor and they came within a few hours. I'm really disappointed in the lack of communication. If you didn't want to do the work or couldn't get to it, you could have just told me.

This truly is a professional organization…read more The installation was seamless, perfectly done and they had no problem when I needed some adjustments made. They were always most willing to answer my questions and never made me feel that I was imposing, or a bother. They removed my old air conditioners, installed the heat exchange system and left my house in perfect condition. It's as if they were never there, except that I now had a wonderful new system. I can't praise Cool Pro enough and I can say without a doubt, that they are one of the best companies that I have ever dealt with. This truly is one of the most professional and the best organization and they were most reasonable!

Eric and the team were so helpful. after they installed our new heat pump he stayed to make sure we…read moreknew how everything works. Hiighly recommended.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.