Quality Plus is our go-to when our Subaru isn't feeling up to more adventures…read more All of the staff are friendly, helpful, and welcoming. If available, they have loaner vehicles or do shuttle service which is such a great add-on to their amazing customer service. If you are waiting, there is a waiting room with comfortable seating and magazines for reading. They give you a call during the waiting process to update you on your vehicle. We never feel pressured to purchase unnecessary extras but are informed when there may be future visits. The best thing though, is the cookie they put in your car when you leave. Those cookies are delicious and it's a nice touch to their service.

The best thing about Quality Plus Automotive Service is the people. No, it's their customer-centric…read moreservice. No, it's their pricing. No, it's their quality work. No, it's their compassion and sense of humor. No, it's ...well, EVERYTHING! This was my second visit to the Wake Forest location, and my 2017 Mazda6 has not run this well since I bought it in 2017! They have performed some larger items, and much to my surprise, the cost was much less than the dealers in Raleigh. Unlike the dealer, I didn't have to take the car back for a second visit to get the initial repair fixed!! To top it off, they replaced the battery in my key and vacuumed out my car without asking. And the cookies they leave on the dashboard are delicious. As long as I am living within a 2-hour drive of the Wake Forest location, I'll be a loyal customer. Thank you to the great folks at the Wake Forest location!!

Brought my car in for a new A/C compressor. I usually take my vehicle(s) to Ernie Lee in NE…read moreRaleigh, but he and his staff were super backed up and I was waiting weeks for an opening. EL and his guys always do a great job, so I wasn't thrilled to have to get out of my comfort zone and find a new place. But with the summer heat in North Carolina, about the last thing you want not working in your vehicle is the air conditioning. I read the glowing reviews of Choice Auto Care on Yelp, and elsewhere, and decided to give them a shot. I am glad I did. Don was quick to get me in, and then out, and the job was done right - and VERY timely. He reminded me of my long-time mechanic from when I lived in South Florida. In fact, the two could almost be twins. It's a little further in distance than I usually go - in fact, I can walk to my 'regular' guy - but I highly suggest Don and the staff at CAC. It is never enjoyable having to get certain repairs done, but if you are going to spend hundreds of dollars for a fix, it's nice to know places exist that will do the job right, and not screw you over trying to upsell and still give great customer service. If you're in the North Raleigh area, definitely give them a call!

I was from out of town and needed a quick repair, these people are very knowledgeable and honest…read morefolks not just after just your dollar.

Hands down, the best. I can't believe that there are not swarms of people posting reviews on here…read more King's seems to have a long history in Raleigh. Every time I mention it, people say, "Duh. You didn't know about King's? My father sent me, and his father before him." Service is fast, friendly, and honest. We love King's and will never go anywhere else.

Regular oil change, etc., and inspection. Done quickly and professionally as always. Love these…read moreguys!

The owner, Jay, is so thorough, knowledgeable and unbelievably honest. I've been going to this shop…read morefor several years and the level of service I've received from him and his team is superb! The prices are better than most...along with the service. I'm just sad thinking that at some point when I move away, I can't take Jay and his people with me. :'-( Finding a great mechanic is HARD! Its right up there with finding a good doctor or being close to a gas station that's consistently $.10/gallon lower than the others. LOL

Prices are fare and service was great in the end. I requested to come to my apartment for brake…read morereplacement after a dealer's inspection. Although I ordered only the front brake replacement: listed ~$150, they tried to charge me for inspection too: ~$350. I called them and they quickly changed the price. I am satisfied with their service overall.

This is an amazing auto repair shop for any mechanical or performance issues you may be facing,…read morewith any type of car or truck. I took my Datsun 280z in for service and they gave me a very honest estimate. I'll definitely be going back to Choice Auto Repair!

What a find in Raleigh / Cary. The team here are honest, thorough, fair pricing and communicate…read morewhat is going on. Was very impressed with the level of service and work we received by going here. I would recommend for your vehicle vs dealership.

These guys eat, sleep and breathe vehicles and vehicle maintenance. Their reputation for…read moreexceptional service, trustworthiness, and ability to accurately diagnose and repair cars is well deserved. I've been taking my 20+ year old vehicles (and a couple newer ones) to John West for a few years now on the recommendation of people from Next Door, and have had only good experiences. I'm grateful to have such a skilled, trustworthy and fair repair shop to entrust my vehicles to.

I took my sons 05 Z71 to this shop 4 times to get a wiring harness put on it to pull a trailer. 4…read moreTIMES! After being told it needed several parts to work (not true) it arrived back at the house with a new 4 prong harness to pull a 5 prong boat trailer. Upon calling to talk to Mr. West to get it straight he dropped 4 F Bombs on me like it was my fault. Then hung up on me. I do not suggest this shop nor do I talk to my clients this way. I have spent close to $300 with them and it still does not work correctly.

Joe and his crew are very professional. I can truly say that you can trust their work. I've taken…read moremy car to get service work done and major repairs with great satisfaction Joe and your guys are awesome.

After more than 5 years as a loyal patron of Sevan Motorworx, I am replacing my previous 5-star…read morereview with a 1-star review. The snakes at Sevan are "unethical, dishonest, and fraudulent", as a Google reviewer already mentioned a year ago. During our years at Sevan, my wife and I exclusively worked with Joe and Evan (the owner). Ironically, my original review was so positive and heart-felt that it brought Joe to tears. We originally trusted Sevan: we referred numerous high-end customers to them, spent significant money restoring, maintaining, and modifying our 03 Land Rover Discovery II through their shop, and remained patient through multiple mistakes (i.e. vehicle damage during a job) and/or incidents of poor service. Our most recent experience was the final straw. Sevan has repeatedly disregarded a very clear request: if an aftermarket part is to be used instead of genuine OEM, we must be consulted first. We have communicated about this multiple times over the years. Despite that, Sevan has attempted to use aftermarket parts without consulting us on several occasions. In one previous case, we only discovered it way after installation - when the part caused a problem. This most recent incident marked the third time we've had to address this issue and again make the same request. At this point, it feels like either negligence or intentional disregard for important customer preferences. This isn't the only type of customer request and preference they've repetitively ignored either. The worst part of this situation was the audacity behind the particular part they selected. Not only was it aftermarket, but it was a cheap, low-quality option that they KNOW we would NEVER approve. We've always made it clear that genuine OEM is our preference and that we only consider aftermarket parts when they are recognized upgrades over genuine OEM - a repeated declaration which is consistent with all the genuine OEM parts and high-quality aftermarket parts they've installed for us. Instead, they chose a low-quality, budget-friendly, inferior aftermarket part for our high-quality truck (a truck they've referred to as "the nicest Disco they've worked on") - despite the fact that the genuine OEM part was available through their supplier. Less important but still noteworthy: Sevan tried to significantly overcharge us for this low-quality part which we would NEVER let touch our truck. Other Rover specialists in the area quoted roughly one-fourth Sevan's price for the exact same cheap aftermarket part. We would've paid Sevan a 300% mark-up compared to local brick-and-mortar competitors, and a 400% mark-up compared to online retail price - all for a part that we wouldn't ever touch or look at. What's funny is that one of the competitors told us that they would never recommend those cheap, low-quality parts to us anyway - based on the preferences we mentioned. Funny how the competitor ascertained that understanding in one conversation, meanwhile Sevan was too dense and dimwitted (or too fraudulent) to understand our preferences after several years of working with us. The overarching disappointment for us isn't even the incidents we've dealt with; it's how poorly Sevan handles the incidents. It's realizing that after years of loyalty, referrals, patience, and business, we've been consistently met with defensiveness, excuses, lack of accountability, and gaslighting during our times of disappointment - instead of being met with humanity.

If I could give this shop zero stars I would. I had my 2007 Toyota Sienna towed to this location as…read moreI couldn't shift it out of neutral. They charged me a 189 diagnosic fee and said it would be $1317.00 to fix the problem. They said the shift cable was broken at shifter. I took the vehicle to another mechanic and they fixed it for 150. This place is a ripoff and are gouging their customers.

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!