The service manager is very knowledgeable and patient with elderly customers. Fair prices and quality service.

It's nice to have a neighborhood auto repair shop that is reliable, trustworthy and stocked with expert mechanics. At Master Transmission Centers that what you get. They are led by Mr John who is a professional, efficient problem-solver when it comes to vehicles. Even when my transmission problem was a stubborn resolution, Mr John conferred with his counterpart at a sister shop to come up with a solution. They even used my vehicle warranty company and worked with them directly to resolve my transmission issues. The solution was another transmission which Master Transmission Centers acquired and installed expertly and professionally, crossing every "t" and dotting every "i". I am definitely more than a satisfied customer. I am a fan of Master Transmission Centers and Mr John, and I highly recommend their services. When having a transmission problem, this is the place to go for satisfaction. Your vehicle will thank you with long life. read more

Master is the only place I go for Automotive repairs... great work and very fair prices. I referred a lot of friends to John at Master and have and nothing but great reports. I'm getting read to take another one of my cars to him as soon as I can get an appointment. His guys are well versed on classic American Classic cars. Believe me, it's difficult to find a repair shop on the level of Master Automotive. read more

Worked on my Tahoe and showed me issues before starting the work and seem to be fair with price.

I have taken both of my vehicles here and each time the experience has been top notch. It is great to have a place to take my cars where, as a female, I am not being taken the the cleaners. read more

Went to have my wife's Silverado oil pick up tube 0 ring replaced, took 1 day and replace oil pump with high volume pump. Very fast and great work. Called back a week later and thanked them for a great job . Well done. Would recommend them. read more

Today was the second time we have had our 2007 Pontiac Solstice GXP in for service. Both times our vehicle was attended to immediately (we had an appointment). The work (brakes, transmission, oil change, rear end lube change, and more) was all done to our satisfaction. I must also comment on the staff. They are great, warm, and welcoming. Their Manager, John, had all the answers to our questions and assurances that the work would be on time and done properly, which it was. We definitely will return to Master and refer them to our friends. read more

The staff is always incredible and so accommodating. They do an incredible job, and way more personable than going to the dealerships.

My experience with Fredie was undoubtedly the worst experience I've ever had with a mechanic. Fredie kept our car for 7 months without ever giving an accurate timeline for completing the repair. He consistently missed his own deadlines and rarely communicated with updates when he said he would. He completely lost all our trust when we communicated with him and made plans to travel to Vegas specifically to pick up the car, and he still didn't have it ready when we were scheduled to arrive. He texted us the morning of our arrival date to let us know we wouldn't be able to pick it up. After this incredibly unprofessional and frustrating experience, our car still wasn't fully repaired. I deeply regret leaving our car in his hands and I would not recommend this shop to anyone looking for any significant car repair. It's not worth it. At best he's incompetent, at worst he's a crook. read more

This place is proof that honest and skilled mechanic's still exist. John and his team gave me a much more honest and fair price for the work my vehicle needed than other places that quoted me much higher estimates for work my vehicle didn't need. They gave me totally honest breakdown of what my car needed to get back on the road and things that needed repair at some point but weren't essential to do right away. This is the best shop I personally have been to in Las Vegas, definitely try them out if you haven't find a great shop yet. read more

I have had the pleasure of working with Master's Automotive since 2019 when I was referred to their shop. John and his team of mechanics keep me on the road and driving safely due to their care and maintenance of my older SUV. I am grateful they listen and work with me on my goal of keeping my high mileage vehicle in great running order, year round. I depend on my vehicle and I am so happy to have a great mechanic shop to look out for it. John works with me, makes suggestions when I need maintenance, and has never steered me wrong. I am grateful. Thanks guys! read more

I took my Jeep here to get fix (imagine that, spends more time on a flat bed than driving ) John was very easy to talk to and pleasant to deal with. He said he would give me a call as soon as he finds out what's wrong with it, sure enough I get a call the next day. Very happy with a shop that keeps their customers informed. read more

Master Automotive Centers - Auto Repair Near Me - Las Vegas, Nevada

Johnathan on the phone was extremely rude. I called to see if I can get some pricing for service on my Jeep and this guy went off talking about "how do I know exactly what's wrong with the vehicle" and "I don't give pricing over the phone!" I was taken aback by his loss of temper in what was less than a 40 second call. He abruptly hung up on me as I was a loss for words. I would not support this kind of customer service! Taking my business somewhere else and I would recommend you do too read more

My experiences have always been excellent and I wish I would have found Master Automotive Centers (3344 N Rancho) a decade ago. John and Manny have helped me get my old 93' Ford Bronco XLT running wonderfully! I have never been price gouged and have ALWAYS been treated superbly. Well Done, Guys! read more

They are amazing!! as a younger female it can be very intimidating going to mechanics but they were very kind and knowledgeable and replaced my radiator that was put in wrong that could've killed me and gave me a fair price as well I definitely recommend this to whoever even if your getting something small done they will NOT try to scam or take advantage of you read more

I've been taking my 2003 truck here for many years! It's so hard to find a place that is honest and doesn't try to sell you things you don't need. This is the place! They've fixed everything from my ignition, radiator, broken suspension, spark plugs to catalytic converter and beyond. Never done me wrong. I highly recommend this shop. read more

Found our new Auto Shop. Professional, honest and complete. Took my wife's Volvo in for repair. Other shops would not touch it being a foreign make. Masters Auto did not hesitate to. Did the job, and very well and in good time. Thank You Oscar and John. read more

I've changed my opinion 180 degrees about Master Automotive, and can not recommend them any longer. I really do feel like these guys were scamming me. I should have quit using this mechanic after I brought my van in for a few maintenance items, and to check out my AC. I told John that the compressor was making a bit of a racket when I turned on my air conditioning. When I picked up my vehicle, all the shop had done was add almost two hundred dollars worth of freon. A month later, I had a catastrophic AC failure. Twenty-two hundred bucks worth. Kind of annoying, but I figured it's not their fault that I own a twenty-year-old van. At least I had a completely new AC system. I did ask John if they could knock off the cost of freon from the month before, seeing as I had told him the compressor sounded like it was dying. He claimed that one never can tell if a part was going bad. Even though I brought it there because I thought the AC compressor was sick. But, lazy me went back for more repairs. A few months later, check engine light. Needed an intake manifold gasket, and fuel injector seals. After the work was done, I smelled a bit of gasoline, and my garage smelled like gasoline as well. I figured it was from the work, solvent, and such. But over the next few months, it got worse and worse. Especially when I ran the heater. It was concerning enough that I wouldn't park in my garage until I could get back over to Master Automotive. I dropped it off and left it there for two days. John reported that he, and a few of his guys, had looked at it. They left it running for hours with the heater on, and no one could detect any gasoline odor. Or visually see signs of a fuel leak. I thought I was going crazy. But was relieved that my vehicle wasn't a spark away from burning to the ground. But, the smell only got worse over the next few days. I quit running the heater, and couldn't park it inside the garage because my whole house would wreak like raw gasoline. I found another mechanic, and when he opened the hood, he immediately said, "I see exactly what's wrong." The fuel injector seals were leaking and putting little puddles of gasoline on top of the intake. I'm a wheelchair user, and if my van had caught on fire there's a good chance I would have burned up with it. I have no idea why John would put my life at risk like that. Part of me wonders if it's more than sheer incompetence. I truly feel like he was trying to get me to not come back. I have no idea why, maybe he wasn't telling his boss that I sometimes paid half cash and half credit. I'll never know. If you use these guys, trust your gut if you feel that something shady is happening. I wish I would have trusted my intuition sooner. I just believed I was too knowledgeable to be suckered by a mechanic. read more

I had service done here early this month to replace tie rod they did a good job speedy repair. Turns out the replacement part was faulty or not new it came undone while driving I almost crash my car, need my money back. read more

Master Automotive Centers - Tie rod - Auto Repair Near Me - Las Vegas, Nevada

I was having a problem with my 2018 Hyundai Santa Fe. I called Master Auto and talked to the manager, John. He did a wonderful job calming my nerves and helping me out with some concerns I had. I didn't bring my car in, but I could tell that John's expertise is top-notch. I will definitely bring my car into this shop if I have any future problems and will refer others to this shop. read more

Service is horrible. Took Ford van and got it back with engine sputtering and running worse than before they touched it . read more

They won't let you bring in your own parts. Only part I wish it was better about it.

The Greatest an most efficient mechanics in Laa Vegas, from the simplest of jobs to the complicated these guys are reliable, experienced and qualified for any an all professional quality service. Expect layman's terms of communication and the best deals for the job. Absolutely % has gained my trust... read more

My son took his truck in for work, they took FOREVER!, then when they said the work was done and we could pick it up, we found all kinds of stuff they didn't do that they said they were going to do but didn't have time? NEVER AGAIN, will he ever go there again. read more

My catalytic converter was stolen and I was looking for a reputable business with a fair price to install a new one. I spoke to John and he was upfront about everything and was able to answer all my questions. They installed the parts that I had supplied and returned it the same day. One of the parts wasn't compatible and the mechanic Raul explained what was wrong. I'd definitely recommend this business and will be bringing my vehicles here for future service. read more

Not sure how this place gets any bad rep. Freddie and the team did two massive jobs for me that other places had messed up on. First, he took care of my power steering issue and timing chain replacement on my truck. Previously had brought it to Sun Auto in the Northwest area, who not only charged me up the ying-yang, didn't even bother to purge the air during the process. Brought it to Freddie and the rest was history. Truck has been running smooth for the last several months Second, had an small evap leak on my van that has been going on for a couple years. Brought it to another shop on the east side that used to service this van for other stuff. After replacing the gas cap and doing temporary fixes that would cause the check engine to come up a later, the mechanic said he doesn't know where the issue was coming from. Two years, in and out, and couldn't figure it out. I bring the van to Freddie and he finds it within an hour. Believe the work too since he performed a better job on the truck for the powersteering/timing chain previously. Everyone has their mechanic. This is my go to now. read more

Critical: Quality September 2018 my car smelled of gas. Brought my car into Master Tran. Said I needed new fuel pump. The work was completed. Fast forward to April 2020 fuel pump failed. Christian Brothers garage in Leander, Texas was chosen for the work. I was told by Christian Brothers that a cheap after market pump was used, one that they would never recommend. Furthermore instead of using a harness connector the wires were crimped together. An expensive mistake using this firm. Trusted these guys. read more

SCAM ALERT!!! Do not take your vehicle to get repaired here. They will try to price gouge and overcharge you. My husband took his vehicle in to get the AC looked at. They told him that the compressor needed to be replaced and it would cost around 1200. They changed that estimate later saying it would be somewhere between 1800 and 2000. He ended up taking it to the dealer who repaired it for 900. I have no respect or desire to do business with a company who tries to charge DOUBLE for repair prices. Stay far away from here!!! read more

Called for a quote on a repair was told "i pass" and hung up no explanation.Rude customer service. John is the worst when it comes to customer service he does not want to deal with people. Very unprofessional. Stay away from this place. DO NOT RECOMMEND! read more

I had my 2010 Cadillac worked on at this shop and not two weeks later after spending 2400.00 at this shop for a tune up the Cadillac now sits in my driveway and won't run. I would take it back to their shop but I don't have a way of getting it back their. Plus ' I'm sure they will find something else wrong with my Cadillac just so their shop can milk me for more money and will break down again with in another two weeks or a month. Do yourself a favor' don't take your Cadillac to this rip off shop. Take it to a mechanic that knows how to fix them and not just milk them. read more

What an incredible place to go to. They don't believe in ripping people off and always keep their word. I have been going here for a couple years and they exceed expectations everytime. John is honest and caring about you. Never quotes you something he can't back up. Always friendly and comes through. I can't say enough great things about him. Thank you so much for everything. I will be back and will give them more business through my friends and family. read more

John , the manager is friendly which is good for a social event. I have taken two vehicles for repair at this facility and each time the final repair bill was more than expected. On either occasion I did not receive a written estimate, i believe this is a state requirement. The second time i took in a Ford van that would barely start and was sputtering. The shop had it from Thursday until Wednesday of the following week . I thought that this shop would have the equipment and experience to fix the van.$600+ dollars later i had to tow van home.You are supposed to tow vehicles to a garage not tow them home after paying for parts and labor that the mechanic thought would fix the problem. Initially my bill was $991 until i protested.I will never return as far as i am concerned the are incompetent and crooks. For $600+ they drained old gas and installed 6 spark plugs. They had van 5 days guessing what they should try next? Poor, poor repair shop. read more

I had heard about this business from our neighbors and highly recommended them. I went to get my our 2016 Honda CR-Vs transmission oil changed as well as the coolant. I met with John who was very cordial. I told him what I needed done. I asked for a ball park estimate and he quoted me $350. He texted about 2 hours later saying it was finished. Went to pick it and the total was $358.16. I've had numerous places I've had my cars worked on and I've asked for ball park estimates and this was the closest I've ever heard. I'm new to the area and found a place who does great work and definitely will be coming back. Thanks for a great job guys. read more

moved to las vegas 2 years ago. found master automotive shortly afterwards. i'm 72 years old and have personally worked on my own cars a lot. have taken both my lexus and infiniti here numerous times and have never been disappointed in the work or price. extremely pleased with the service they provide. i highly recommend this business !! read more

Thanks Vic,Mike, and Raul for quick, professional replacement of my exhaust manifold. Hundreds less than the dealership and done in a very timely manner. Thanks again guys! read more

Master Automotive Centers - Auto Repair Near Me - Las Vegas, Nevada

OUTSTANDING CUSTOMER SERVICE! The Mechanics are great & friendly. They were able to work with my financial troubles at the time. My car was back on the road in a day. I know where I'll be going to get my car fixed from now on. If you need to get your car fixed & your in the same financial boat as me. Come get your car fixed here. I promise you won't regret it! Thank You Guys So Much at Master Auto! read more

John and his team are second to none...I did the there's no way this quote is accurate, it's a bait and switch, this feels fishy, I looked at reviews and doubted the consistent five stars...ITS REAL, John and his team are professional, cleanest shop I have ever been too...I have a corporate car and am required to get three estimates, trusting the reviews and a genuine handshake and invite back after getting a written estimate, John and his team fixed my vehicle at an amazing price point with no surprises at the end, am now taking my personal car to them and our other corporate vehicles...do your due diligence, but believe in the quality of work and the more than fair pricing at Master Automotive Centers. This is a do it right shop, not a do it quick, so if your one of those well I need my oil changed in 15 minutes customers, save this team the aggravation, while you go driving around town looking for a 15 minute oil change, you would have been done at Masters...be patient, don't rush the automotive Doctors...they do many services, stop by or call, they are friendly either way...thank you team Masters! read more

Had a very bad experience with another shop during an emergency, but once I had time to do some research, I found this shop! They didn't charge me crazy fees for just bringing the car into the shop, they found the problems and were very upfront about the cost and they didn't try to sell me anything I didn't need or take advantage of my lack of knowledge about automotive repair! It all seems like this should be common for a car repair place, but it's really not. Customer service was really great. Again, very honest, very upfront and knowledgeable. Had a great experience and I will definitely be taking my car back for more routine things like oil changes and the like. read more

Vic and John are so friendly and courteous .the prices are super reasonable and they stand behind their services. I felt completely at ease there and knew they were honest and had integrity plus Vic bought my radiator cap! I will always be a customer there. read more

These guys were great. My transmission went out on me in Vegas. They did a quick turnaround and made good recommendations. The reviews are true. Very nice and upfront, great job. My only quirk was that they didn't wash off the grease prints on the hood and doors. My suggestion to this wonderful company is to wash the customer vehicle when work is done. Beyond that the transmission is strong and has a great warranty. I'd love to give 5 stars, but for the mentioned reason. read more