This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

United Response did a great job recently repairing several water leaks from the last heavy rains…read more The crew left the site the way they found it. We are very happy with the response and work. Tx.

Service and response time were excellent. Kandon was a pleasure to work with and helped keep our…read moreproject on task. Would highly recommend. Robert was always very quick to respond with any questions or concerns we might have and kept our project moving along smoothly. Thank you for the excellent work.

I was skeptical at first about this service. My house has tenants renting and the previous ones had…read moresmoked heavily against lease terms. Tried painting and cleaned and nothing. After doing some research and checking out AZ odor removal, I decided to give it a chance. Decided to do the mop and scrub and Pur Air treatment . Tenants have stated the smoke smell has been eliminated from the house and they can sleep good at night. Definitely recommend this to anyone looking to eliminate strong smells or odors from living quarters!

Hello, I had a small fire on the side of my house and the smell inside was bad so I decided to try…read moreand have my air ducts cleaned to help. And I have lived in my house for almost 20 years and the air ducts have never been cleaned. AZ odor removal was one of many that came up on my search. I choose them after talking to the person on the phone and because they are family owned. The crew came out yesterday and wow!! Very professional and nice and knew what they were doing and the price wasn't bad from what others companies charge. But the whole process really wowed me. I got lucky and found a good company. All the workers were truly great. Thank you. I'm happy with the service, product and price. I will be putting up some picture soon.

ALM services were there to save me if I needed them, but it turns out I didn't end up needing them…read more My home was built in 1980 and during an emergency flood in my home, another crap company charged me for an asbestos sample which they illegally called positive. ALM was willing to step in and do a second test before my insurance company stepped in and said nevermind. My house was built BEFORE mandatory testing was required. So I assume ALM is a good company. Thanks guys. They support women.

ALM Services did a fantastic job with the asbestos abatement and popcorn ceiling removal in my…read morehome. From start to finish, their team was professional, knowledgeable, and extremely thorough. They took the time to explain the process, ensured all proper safety procedures were followed, and kept the work area clean and well contained throughout the project. The crew was punctual, respectful, and clearly experienced in what they do. The popcorn ceiling removal looks great, and it's a relief knowing the asbestos was handled safely and properly. They made what could have been a stressful process feel smooth and well managed. I highly recommend ALM Services to anyone needing asbestos abatement or similar work. Their professionalism, attention to detail, and quality of work truly stand out. Great experience overall!

As we're nearing the end of our shower remodel, we would like to express our gratitude to the…read moreGlobal Prevention Services staff. Upon having our master shower remediated for mold through our home insurance policy, we were on the hunt for a company that could reconstruct the shower. I submitted a request through Yelp, and Global Prevention Services responded and got me scheduled for a consultation immediately. Shortly after this consultation, the Global Prevention Services Project Coordinator, Kimberly, put together several service estimates for me, as we weren't yet sure the direction we wanted to go with the shower tile. Kimberly was patient with us as we picked out materials and went back and forth on what we wanted to do! Due to our mold experience, we ultimately decided we wanted to limit the amount of grout in the shower, in hopes of minimizing the chances of it failing. With that, we started the reconstruction! Throughout the whole process, Kimberly and Rudy, the project manager, were incredibly thorough, communicative, and overall, just really helpful. We could not be more grateful for the time and effort both Kimberly and Rudy spent trying to make our shower dreams come true. I would also love to give a shout out to all of the guys who helped load and unload HUGE porcelain slabs -- that is no easy feat! I think it is also important to thank both the CEO, Michael and the President, Jeanette for checking in throughout the project to ensure our satisfaction. I have never been treated with so much care as a customer. The whole team deserves recognition for the role they played in getting this job to the finish line. The only thing left to do is install the shower door. We can't wait to use and love this shower for years to come!

HIGHLY RECOMMEND!!! Had to do a kitchen and 2 bathroom remodel for a rental property and wow they…read morewent above and beyond. Kimberly in the office was on it with the communication! I live out of state so she kept me updated on progress and if a problem came up, she provided many options and solutions ready to go! Michael and Rudy were so great in explaining what needed to be done and saving me money in places where updates weren't needed for a rental! THEY WILL SAVE YOU MONEY WHERE THEY CAN! Unlike other companies that try to sell you on doing things that aren't needed! They worked so well with my budget, even did extra work here and there to make sure the place looked great for tenants! Don't hesitate to reach out to them! You'll never need to look for another remodeling business again... My go to for any future rental properties in AZ! Such a pleasure to work with and I look forward to working with them again!

This is a review for both of Preferred Choice's Divisions: Preferred Choice Restoration &…read morePreferred Choice Construction. You know I hate giving 1 or 2 stars reviews but here we go: Preferred Choice Restoration Review -The water softener burst on Friday 8/2 morning, damaged the garage, laundry room, hallway closet, foyer closet, most of the baseboard and partial of the walls inside the home. My plumber stopped the leak and he recommended Preferred Choice and Sarah would take care of all this for me. I should have done some research before just calling, I was just overwhelmed by this damaged and upcoming surgery. -Cameron Friday 8/2 in the afternoon from the Preferred Choice Restoration side of the company came out. He reviewed, marked it up, treated the areas with a spray, left 2 fan for the garage, and one for the foyer closet. He said someone from the company will call and/or come by to check on the process during the weekend. No one did called or come over to check until Monday. -Monday Luis came back to check, review the process, and let us know the demo team was coming out on Tuesday. -Demo team came out on Tuesday, tore out the garage walls, baseboard, grout, closet walls, etc They cleaned very nice after themselves in the house. The garage was a cleaned up ok. They left more fans and a dehumidifier. They did not check to see if all the electrical was worked when they left. I did not realized 30 mins later, some of the lights, garage door, laundry room, etc. was out. I had to call them to come back. They came back turned everything back on. -They removed my water heater during demo, so I assume everything was put back together. Not only we did not have hot water, but it started to leak from there they dwelled the pipes back on. I notified the owner Sarah about the issue. -Cameron came out on Saturday. He only came to remove the fans and dehumidifier. He did do anything about the leak from the water heater and the fact we have not had hot water in the house since they left on Tuesday. He told us to call my plumber to fix it. I notified the owner Sarah about the issue again. She told me to get a hold of my plumber as well. Very fortunate that my plumber is a neighbor and he came by on Morning morning to stop the leak. But still no hot water. I notified the owner Sarah about the issue. -Luis came back on Tuesday and figured out the issue, the demo team from 7 days ago never connected back the electrical element. We had hot water again. I was trying to run my laundry and found out the water spouts were not turned back to on from the demo team. Preferred Choice Construction Review -Jeff the Project Manager came out to see what is to be repaired. He gave me timelines and did call when he was suppose to to advise me of the process. -The construction crew came out on 8/22 Thursday almost finished with the walls, baseboards, paint, etc. They cleaned up well after themselves. -Then 8/28 Wednesday, the Quality Manager came to complete the rest of the repairs, paint, grouts, and review the work. I showed him the constructed areas and what is still left. He first argued with me and did not want to fill the gaps (were the grout was). I was like your company tore it out and I need to back to seal the gaps left by the new baseboards. He said it is not side of the companies issue. When he left I noticed gaps and cracks everywhere (see my pictures). No, I did not call the owner Sarah this time. I had surgery the next day and I did not want to deal with the stress of all horrible experiences with both Preferred Choice Restoration & Construction. I am 1/2 way recovered from my surgery today and now I still have to deal with the gap and grout issues. What a headache! I would not recommend this company to anyone.

Do NOT work with this company! This is my experience with this company from my point-of-view. My…read morehusband and I called this company after a plumber mentioned seeing mold under our kitchen sink. A guy from Preferred Choice Restoration company came out and told us how much it would cost to fix. The guy quoted us $1000 and said that they'd pull everything out right away, and then in a week or two, after the cabinet came in, put everything back (a summary of the conversation). We asked if there were any additional costs, and he said, no, and that they'd get a contract out to us stating that it wouldn't be more than a $1000, no matter what. We got the contract, read it over, and signed it. They came out and pulled everything out. Then, a few days later, we got a new contract and a bill for $4,027.08... to put everything back in. We called and got a hold of the manager, who said there was a line in the first email that said it was for demolition and dryout only, so said that's all it contained, and we have to pay 4x as much to put everything back in. We argued with him for awhile, and he didn't care. He says he doesn't believe his guys didn't tell us there were additional costs, and that there's basically nothing they can do for us. So, we owe them $1000, and then have to find someone else to put everything back in. These guys were SO smooth. We really trusted them and thought they were good people. I can't stress this enough. They really made us feel like we were in good hands. I honestly don't know what we could've done differently... except for notice that ONE line. We're going to be filing a complaint with Arizona Registrar of Contractors and anyone else we can file a complaint with. Steer clear of them! This is the worst company we've worked with since owning a house. Also, I attached the line in the contract that suggests they'll be replacing everything, and the line at the bottom of the email we never even saw, because we clicked and opened the contract as soon as we got it. I don't know how the line at the bottom of the email negates all their other promises, but, apparently, it does.