After bathroom flood event, cabinets pulled out, drywall cut open, flooring pulled up, wood beams affected, wallpaper destroyed. Needed workers who could put it all back together. Mastercraft H.I. very responsive, communicative, and knowledgeable. Sent Jesse, who had extensive experience in ALL aspects of the repair. Did a fantastic job, including building custom cabinet at just the right height so we didn't lose our custom bathroom counter and tilework. A good experience. read more

We had water damage around an upstairs window, and even though there was no money to be made on this job for Mastercraft, the owner Joe spent about an hour helping me water test the window and got up in our attic with me and helped me find the source of the water-entry. It is very obvious they care very much about their reputation and having happy customers. I would highly recommend for any home improvement issues/projects. read more

our experience with mastercraft was excellent from start to finish. every aspect of our project - which included flooring, stairs, paint, electrical and a/c - turned out great. communication with gus was excellent as well, with calls and texts returned quickly. we also added on some items during the project which they took on with a "no problem" attitude. we'd highly recommend them and will definitely use them again. thanks gus, chris & crew read more

I am a plumbing contractor and I do sub work for MasterCraft. My post is a personal one though. My son recently passed away and Joe had meals sent to our home to help us as we grieved. This was very loving of them to do so and it speaks to their Character. Thank you MasterCraft! read more

I'd like to update this prior review and experience with this company. After reading my review they reached out a few times to make things right. Their numerous attempts to talk to me and re earn my business as well as apologizing and acknowledging the miscommunication was classy to say the least. Companies that go this far to make a wrong right absolutely care for their brand and customers and I'm impressed by how much they cared about my experience. read more

The Mastercraft team is awesome. Quality, Courtesy, and Integrity should be their motto, oh, and add in TLC (tender loving care). We contracted with Mastercraft to remodel our small master bathroom. We did our research on Angie's List, Yelp and Home Advisor and even checked some community boards, and Mastercraft was always up there at 5 stars. We turned to Mastercraft after having a really bad experience with another contractor who had done such shoddy work, many other general contractors refused to take on the job. Mastercraft cheerfully took on our project, fixing the former contractor's mistakes and finishing our bathroom making it beautiful. Their bid was very competitive and they worked within our budget. Since we were still out a lot of money from our prior contractor, Mastercraft gave us cost options and even passed along some of their discounts to us. They recommended a fantastic shower glass company (separate review) who also gave us a discount. The materials they used were high quality, the installation was thorough and to code, and they thought of little design things that we hadn't, for example finding a transition bar from rug to flooring that blended the two instead of a regular metal bar. Although we were dreading going through another remodel, everyone at Mastercraft was understanding and sensitive to our stress throughout the project. All the names mentioned in Yelp reviews we could list in our review: Joe, Oscar, Jesse, Anthony, Emily, Chris. We couldn't be happier with the outcome - we have a truly beautiful bathroom. Key points about Mastercraft: * Their prices are competitive * They are meticulous * They do exactly what they say they will do and don't make false promises * They are respectful and courteous * They clean up each day without fail * They don't manipulate pricing * They will do whatever it takes to make the customer happy, and * They really make the customer feel like they care about their home and their project. Mastercraft has restored our faith in construction contractors. We now know there are contractors out there who know what they are doing and do it well. We would give them 10 stars if the rating went that high. We wholeheartedly recommend them to others (and already have) and will most definitely use them in future. read more

Very courteous and they kept their appointment times as promised and they provided a quote very quickly - adding a star. The problem that I had with Mastercraft was that their quote was super expensive and pulled out of thin air. I understand that it's been a good time to be in construction but things need to make sense and I'm afraid that Mastercraft is not a company that I will work with now or in the future. I asked for a quote on an interior door and their price was $4500! When I asked why the pricing was so expensive they said that they would need to do extensive drywall and framing work. I asked for them to breakdown and itemize the costs for the door and labor and I was not provided that detail. Could it be that I was not provided that detail because it would show that what they are charging is exorbitant? But assuming they work for $40/hr and assuming that it would take 3 full days of work(which is being very generous) that would be a total labor cost of $1280. Let's assume another $1000 for materials and we get to $2280. Let's bump that up to $2500. Where does the extra $2000 go to? Simply put I think their pockets. By the way the owner Joe just called me before I posted this review and said that he can reduce the cost by $600-$700. Interesting but we are still off by a large amount. Going to pass. I think you can do better with another company. Just my thoughts. Good luck out there. Lots of sharks. read more

Mastercraft Home Improvement is the best I can recommend they are highly professional and courteous. Their work is impeccable. I guarantee you won't go wrong with them! read more

Mastercraft Home Improvement - General Contractors Near Me - Murrieta, California

Hired Mastercraft to do misc work inside and outside our home and to do exterior paint. Phil was very professional to work with he understood everything we wanted and quoted a good price. Then his fabulous team moved in, wow they were just incredible. Skillful, clean and they all did amazing work. This house hadn't been painted in 25 years and Luis just knocked it out of the park. We are very happy with their work. We highly recommend Mastercraft, you won't be disappointed. read more

We hired Mastercraft Home Improvement for a complete master bathroom remodel. Our experience with everyone from their company from initial estimate to final project walk was pleasant. Haley and Oscar were helpful in the initial phase, and Bryan Reid was professional and responsive as our Project Manager. Bryan communicated regularly with us regarding who was going to be onsite, when, and for how long. He walked the job site periodically to ensure the project timeline was on track, and to answer any questions we had. read more

I have to say, we are very pleased. Joe and his whole team came through to turn our kitchen into the kitchen of our dreams. We really bought our home for the open floor plan in the living/kitchen area. I really wanted an island with electrical and though the space was tight, they made it work! I was set on white shakers with white granite and black accessories. Mastercraft heard me and came through. Though, we ran into a few bumps in the road at the beginning of the project, Joe Martin was alert, listened and corrected everything that we requested. We are very particular people about how we wanted things arranged/designed. It came out absolutely perfect. We are soooo HAPPY with the outcome. A company is great when they listen and choose to fight to make their customers happy. Mastercraft did just that. Joe was so sweet, at the finish of our kitchen he even came by to drop off some wine to celebrate. Thanks Joe :) oh, and Kurt on tile was AMAZING! Thanks Mastercraft. Our kitchen is beautiful!! Don't hesitate to choose Mastercraft for your next home design project! read more

Mastercraft Home Improvement - General Contractors Near Me - Murrieta, California

I am a very detail-oriented oriented person and I have inspected Joe's work up close. The attention to detail is evident right away. And this includes specialty tile work. Most importantly, Joe is a person of integrity and will work with you to make sure you're happy with the final result. read more

Basically there aren't enough good things to say about Mastercraft. The came in after I had a flood leak and having fired my previous contractor because their lack of willingness to work with me because I'm a woman. The first person of contact was Emily who came and gave us an estimate and after several minutes she began giving us several ideas of items we could include on our estimate that we had talked about for years. Emily also helped us while we navigated through the horrible process of dealing with our insurance adjuster. When we finally did get approval Mastercraft started immediately. Brian was our project manager, he was so communicative, helpful and treated our house like it was his own. When we do our next 2 projects with them I will specifically ask for Brian to be our PM. There were also 2 people who worked on our house who I want to give special note to; Diego and Gabe. Diego paid such attention to the same detail that I had, before I had to say anything he was telling me he was going to touch this and that up. Between him and Gabe they really took our house from looking like a finished house to a designer level house. Gabe was the one who did our tile work. He spent time talking to me about what our vision was and giving his expertise. We talked about where to start our tile, the edging pieces, and gave advice on what to really make it looked finished. Now the wall that I was sure would overwhelm the kitchen is my favorite part of our kitchen and it has little personalized things throughout because of the detail and pride that Gabe put into his work. Needless to say I can't wait until we can work with Mastercraft again and we already know what project we have lined up next. read more

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A big shout out to Gus from Mastercraft. Gus installed two sliding glass doors (one was 12ft) and a pocket window. This involved changing the structure of our home, so a permit and engineer plans were required. From start to finish Gus was very helpful and informative. Knowing that such a project can be stressful, he made sure to explain everything in great detail. He returned phone calls and text messages right away and went above and beyond his duties. We really appreciate all of the hard work and the final product looks amazing. We will be sure to use Mastercraft for any upcoming projects. Thank you Gus! Oh and many thanks to Kayla, who was very professional to work with! read more

If I could give MasterCraft more than 5 stars I would. My husband and I hired them back in 2017 to remodel a home in Murrieta. The people we worked with were incredibly friendly, down to earth, helpful, very skilled and hard working. We were so happy with how the house looked when the project ended and even more happy about their reasonable prices. We never encountered any problems with the bids or unexpected increases in prices. When we modified the job slightly they came back with very reasonable bids for those changes. The project timeline was reasonable and any hiccups encountered were always handled immediately and beyond our expectations. For example, we had a marble tile shower installed and had a problem with the glass shelves cracking after installation. Joe came out and solved the problem at no extra charge. Joe was always gracious, polite, and professional. We liked working with him so much that we consulted with him recently on another home we were considering for purchase in Encinitas. He graciously came out to meet us at the home on very short notice and gave us a general bid for improvements we were considering before buying. In our experiences Joe has always been very knowledgeable, honest and provides realistic estimates for his quality work. He is enthusiastic and honest and a true pleasure to work with. We can't wait to work with him again on our next home improvement project! Joe Martin truly cares about his reputation and will do what it takes to earn your trust and keep your business. He is just an absolute pleasure to work with. Not only that but his friendly nature and willingness to help is just contagious and heartwarming. If you you are looking for quality workmanship and really great people to work with, look no further, you have found it with MasterCraft! read more

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Their name really does say it all - they are masters of their craft. We bought a 20 year manufactured home last year, and the inspection report pointed out some problems, plus the look was dated. The Mastercraft representative Bob N. came to see the house and we discussed what we wanted to do; level the home, correct plumbing and electrical issues, remove the texture from ceilings, resurface the walls, replace flooring, remodel bathrooms - pretty much everything. He prepared a detailed quote quickly and they started soon after that. 2 months later we basically have an all new home, and are very pleased with their work. Joe M. the boss was with us frequently checking on progress, offering excellent advice and making sure everything was done perfectly. Diego the lead craftsman was awesome. read more

I'm not even sure where to begin with these guys. We had decided it was finally time to do a complete kitchen remodel, we had a few quotes from a few different contractors. And then we came across Mastercraft Home Improvements, they quickly responded to our request for a quote, & Chris was out the very next day. I knew upon meeting him, that these guys were the contractors for us. Their quote was beyond competitive & I could tell that Chris had the same vision for our new kitchen as we did. We requested a pretty aggressive completion date for our project, and they said no problem at all. Upon deciding to contract them for our remodel, Joe reached out immediately, letting us know that he would be our project manager & point of contact. Making sure that we knew how to get ahold of him, if we needed anything at all. Of course there were a couple of bumps in the road (as with any home improvement project), but Joe was so helpful throughout the entire process, and resolved our minor issues quickly & professionally. The team that they sent in to complete the work were beyond great. Not only did they work quickly & meticulously... but with 2 small children in the house, they were beyond respectful of them. Even to the point of informing me the day before they were going to refinish our cabinets that it might be a good idea for me to make plans to take them out during this portion of the project due to the strong fumes. As a mom, this meant everything to me. I cannot say enough great things about the quality of work that was done in our kitchen & I will forever be grateful that we chose Mastercraft Home Improvement as our contractor. I would use them again & again... and recommend them to anyone looking to remodel. Thank you Mastercraft for bringing the vision of my kitchen to life. read more

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We just got done using Mastercraft for a kitchen remodel, and we could not be happier. Emily was our first point of contact, and she helped us figure out everything from the very beginning. She went out of her way to meet us over the weekend to look at tile and would come over to help us with any questions/concerns. Gus managed our project and did a wonderful job making sure things were done in a timely and orderly manner. He communicated with us very well and if there were ever any errors/mistakes, he was VERY quick to correct them. Oscar did an incredible job with the countertops, backsplash and flooring. His attention to detail was incredible. Overall, my experience was wonderful, and I'd recommend them to anyone looking to improve their home! read more

We used Mastercraft for a remodel of our master bathroom. The whole experience exceeded my expectations. Our first contact was with Kayla who was responsive in returning our calls and very helpful as we defined our design ideas and helped find ways to make sure the project was within our budget. The project manager assigned was Brian who did a tremendous job of keeping us informed as the work progressed. He would contact us the night before to tell us who to expect and what they would be doing the next day. He would visit the site each day to make sure we didn't have any questions or concerns and was always available by phone or text. That daily communication was very important to us. Finally, the tradesmen that Mastercraft had were great. They used mostly their own people and that helped with quality control. Any suggestions or issues were dealt with promptly, professionally, and to our satisfaction. Alex the electrician, Brian the plumber and the tile team were all great and helped give us a master bathroom that turned out better than we had hoped. If you are looking for a professional team that does what they say they will and is timely and on the job each day then I couldn't recommend Mastercraft enough. read more

I'm not one to write reviews unless they are well deserved, and oh man is this well deserved. The owner Joe far exceeded my expectations. Joe is not just a contractor or owner of a home improvement business, he is an artist that does an exceptional work at an affordable price. When shopping around for quotes to upgrade and remodel my master bath and in suite closet there were a lot of options out there but none with the positive attitude, ideas, and willingness to get things done the right way and ON TIME might I add. I am extremely satisfied with how the job was handled and done from start to finish. Thank you so much Joe!!!! read more

Needed new carpet for my place was having hard time getting good pricing and picking out something! Found Mastercraft on yelp and Joe did an amazing job going over different types and colors! Got a good price and overall happy with the job!!! read more

We were looking to have various small projects done around the house (interior doors, wainscoting, stacked stone fireplace, stair rails, doorway casings, painting, etc.) We described these on the initial phone call with Mastercraft and they indicated interest and would send an estimator. The estimator missed her first appointment due to illness. On the re-scheduled day and time she did not show up (no calls or contact). After calling the office we were told she ran over on another jobwalk and could be at our home in an hour. We re-scheduled for the next day. The estimator came and looked at all the projects, took measurements and notes. A couple weeks later we received detailed, but costly, estimates for about half the work. After an e-mail to the office asking where the remaining estimates were, we received no response. They have not followed up on the estimates we did get, and have essentially ghosted us. I guess they don't need the business. read more

We have done a a lot of construction projects in the past and I can say without a doubt that Mastercraft was fantastic! They showed up on time and completed our project on time! There were no surprises or complications. We will definitely continue to use them in the future! read more

Mastercraft Home Improvement - General Contractors Near Me - Murrieta, California

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Great company easy to work with very knowledgeable always able to get a hold of someone which is important. Definitely use again

So very happy with how our bathroom remodel turned out. It is way beyond our expectations and the Mastercraft crew were awesome! I would highly recommend them if thinking about a remodel. read more

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I don't know how I would have survived my bathroom and flooring remodel without Joe and his team. Joe always took time to answer my millions of questions and walk me through the construction language mumbo-jumbo so I knew exactly what I was buying and why. His office staff (I worked with Christine and Brittany) we very professional and personable. Brittany always made sure we were on the same page and tripled checked her work before ordering anything so that I would be 100% happy with my products. This is a company that has passion for what they do and takes pride in their work. They use only the highest quality products, and yet, you still can't find anyone better for the price! I will be referring them to friends and family for years to come! read more

I would highly recommend Joe Martin and his team for any home remodeling job! His team was extremely professional with great communication and correspondence, presented knowledgeable details of the work scope, and cost breakdowns. Overall, this company has outstanding customer service and affordable prices without sacrificing quality. I would absolutely recommend MasterCraft Home Improvement to anyone considering remodeling his or her kitchen or bathroom! Can't wait for my next home project! read more

Thank you MasterCraft for making our vision come to life. We renovated our kitchen and decided on using MasterCraft after getting several quotes. Our project manager was great as well as all of the other workers were very professional. We had some hiccups throughout the project and they were dealt with and rectified. read more

I hired Mastercraft to do a complete kitchen, family room and dinning room remodel. The quote was very competitive they were prompt in getting it back to me with the price and very detailed in their scope of work. They made a firm commitment of 6 weeks to complete the project and the work was done 6 weeks to the day even with the added work I had them do that was beyond the original contract. Regarding the workmanship...they were awesome! The quality of work was spot on. One of the things I loved was the level of communication they had with both my wife and myself. They always took our calls and were incredibly responsive in solving issues. The labor force was great and very respectful recognizing we were still living in the home during the construction. From start to finish I would give them a 10 out of 10. I would strongly recommend Mastercraft to friends or family. Thanks Joe Martin for a job well done! read more

More than grateful to Joe, and all of his amazing team for the kitchen of my dreams!!! Extremely professional, reasonable, and reliable. The job is done when you are happy. Look forward to using them again on future projects! Thanks guys for everything! read more

I love my new bathroom! They did a wonderful job! Always on time, very clean, always communicated with me about any changes, all the workers were very professional ,and very nice! I will most definitely be back for my kitchen ! Thanks guys!!!! read more

We just used Mastercraft to remodel our two guest bathrooms. It was a wonderful experience from start to finish! Emily came out to bid our job and give us an estimate and she was delightful. Very professional and knowledgeable and so friendly. Then the owner Joe came out to go over the job and he was the same. Bryan was our Project Manager and he was so friendly and helpful. He stopped by almost everyday to see the progress and checked in with us everyday no matter what. The Mastercraft work team was awesome! Thank you Ed, Lance and especially Diego! Diego is so charming! He was so friendly and such a hard worker and he took care of anything we needed. Remodeling can be such a nightmare but this was a great experience from start to finish. We will be remodeling our master bathroom next year and we will definitely be using Mastercraft for the job! If it was possible to give them ten stars I would. read more

I had used Integrity Leveling before with great results. Mastercraft is sister company. So I called them when other companys estimate did not leave me feeling comfortable. Phil came out first. First estimate He admitted he was not sure but had experts who did know more about work needed. This is much better than guessing. After going over job with the people who were going to do the work, second call was clear and work to be done was to my requirements. Price was very fair. Everyone at Mastercraft was great! Special thanks to Carlos and Carlos Jr. From start to finish I was kept informed. Work was done correctly and in a timely manner. I will use again. read more

My husband and I recently purchased a manufactured home and wanted to add in a wall in order to create more rooms. It was something we were not even sure was possible. Master Craft was able to take care of the full project start to finish no problem. They we're extremely patient with my husband and I (who know nothing about construction) while we asked a million questions and they took our vision a step further, anticipating needs that would not have occurred to us. I'm so thankful we decided to work with Master Craft, I couldn't ask for a better outcome. Thank you guys! read more

Joe was unbelievably helpful. He really knows his stuff. I had my shower redone and couldn't be happier with the results. Highly recommend using for whatever you need done. read more

Can't say enough good things about Mastercraft and their great group of professional, reliable and trustworthy crew!! Joe and his guys have worked on multiple projects for us from Kitchen remodels to touchups. I would highly recommend them to any friends or family looking to do work on their home!! Thanks again Mastercraft for being the BEST!!! read more

Great customer service! Remodeled my kitchen and bathroom and their work is absolutely amazing! Very detail oriented and easy to work with. Would definitely recommend and will be using them again in the future!! read more

I can't say enough good things about Mastercraft and the fantastic job they did on our kitchen and butler pantry remodel. They were polite, highly skilled and thorough. It's took a little longer, due to Covid-19 and there were a couple of snags, but Joe and his team managed things well and the project turned out better than we dreamed it would. Thank you for making our vision a reality! We recommend Mastercraft and would use them again. read more

I was buying a new house while selling my old house. I wanted my floors done before we moved in but we did not know when escrow was going to close. Long story short, Joe made it happen in a very rushed timeline. The tile guy (Chris Geiger) and Oscar made it happen somehow. Any concerns I had were immediately addressed and we are now in our new house without having to do a major remodel! read more

We were trying to get our kitchen remodel done before Thanksgiving and needed someone to install the our backsplash on short notice and an aggressive schedule (our initial tile installer fell through). Mastercraft Home Improvement was one of the contractors we reached out to, and they were very prompt in responding to our inquiry. Monica called to schedule an appointment with us so she could visit/review our kitchen and provide us with a quote, and in all her dealings with us, she was exceptionally courteous and helpful. In particular, after we described how we wanted the backsplash to look, she politely cautioned us about an aspect of our design that she suspected would catch us by surprise when we actually saw it installed, and she suggested an alternative design that we ultimately went with -- and we're SO glad that we did. Monica is clearly experienced with remodeling design and has a good eye for aesthetics. While we ultimately chose to go with a local tile setter who could commit to completing the backsplash before Thanksgiving, we were very impressed with the professional and knowledgeable service we were afforded by Mastercraft Home Improvement. read more