Called, and they picked up, but they didn't say anything…read more Came to the store a few hours later, and they had a note on the door that says, "Break Be Back in 15," and the 15 seems to be scratched out with a "30," but there isn't an actual time on the sheet. Waste of time.

Made a $1100 purchase , My saleswoman stated she was the manager. I step out after my…read moreintroduction of the said proper mattress for my self, returning in seconds I decided to purchase . Re-entering the store another saleswoman assisted in my purchase not once did the original " store manager" saleswoman reappear in my finalization . Two three days later I received my bed the next day I return to the store with complaints of a corals to my left and right if mattress total discomfort. I was told I have to stay in discomfort for 30 days and was told just like a pair of shoes you have to break in. Unacceptable bad customer service . It was suppose to have been a comfortable sleep I would never recommend this location

Amina was wonderful! She was very attentive to the furniture we wanted for our new apartment. She…read moremade sure she walked us through the process and made sure we felt comfortable and understood every single detail. We love our furniture! Thanks again, Amina.

Cheap quality furniture and they want you to pay to have what ever you buy in store that's not a…read morefloor sample to ship from the Baltimore storage place. Do not go to this crappy place workers were rude and it sounded like they were making up there policy's on a customer to customer basis

While adjusting my bed because the bed seems a lil wider it snapped. Wood quality is horrendous…read more Don't shop at JMD most of their furniture is wood. Don't do it. Bought a year again today ridiculous.

Not even a year ago purchased a bedroom set and just by using a bed what its used for....this…read morehappen couple hundred of dollars gone. The manager of the store said its nothing they can do because it has been more than 7 days. Not worth my time lesson learned.

Nice things to look at but horrible if you want to cancel an order…read more Don't shop here!!!! They will charge you a 30% calculation fee. If covid and people are losing jobs and can't afford furniture. So when you cancel you have to pay money you already don't have... Shame on this business

I visited the Furniture Place at the beginning of this year. Mr. Morris was my salesperson. From…read morethe moment I was greeted by Mr. Morris, I received excellent customer service. I bought a loveseat and area rug (see picture), chest of drawers, dining room set, and a beautiful vase. Mr. Morris was very helpful, did not rush me, and showed me fabulous pieces of furniture based on my preferences. I received clear instructions on the delivery process. The entire process went smoothly and was great. I am completely satisfied with my experience, and I plan to make another purchase at Furniture Place in the near future.My furniture was delivered as promised, and I was very impressed with the professionalism of the delivery people. NOTE: I am not affiliated with this business in any personal way, I have no family members working there, and I did not receive any freebies or compensation for my review.

After shopping around at a few similar stores, we found that CORT offered the best value for what…read morewe needed. Ari provided me with outstanding customer service and made the process very seamless - everything from talking me through the options to following up to make sure the delivery was made. The delivery guys were on time, courteous, and set up the furniture as I asked. I hope the return policy will be just as smooth.

Brandi Brown was very helpful with picking out exactly what I needed. The whole staff was great as…read morewell.

The phone is either busy or the person that answers hang up on you. We received our bed with a…read morecracked headboard. The person at the store gave me her business card. However, it has the number to the main store. Wish I would have done my research before spending $2,000.00 at this store. WON'T HAPPEN AGAIN. Can't get in touch with no one. SMDH

Hi everyone , this place is robbing people please don't visit this place. I purchase my bed. I…read moreask for kings size and I pay for king size but the send me the queen size bed I call customer service the still say that is your fault because you sign! And the product is really cheap is hills zero stars vest my time and my money please people don't vest your time on this place.

We made big purchases (3 sofas) at this location and glad we did. The employees are outstanding!…read moreFrom the folks at the physical store to the people who delivered our sofas, everyone went out their way to make the experience seamless and they didn't dissapoint. And the sofas. Wow. We were more than pleased with the quality and the price of our outstanding sofas and after 3 weeks with them, everyone ask where we got them from. This place deserves 7 stars. Thanks Capitol Heights team!!! I'll definitely be recommending Home Decor to friends and family.

Great prices and friendly Staff. I went on Saturday and received excellent service. Carl was my…read moresalesman and he went above and beyond to help me get my items home. Thank You!!! I will be sure to visit this location again!