I got a blowout on my way home from lake Ontario and since I didn't have a jack in my truck I had…read moremy car towed to Mavis in Rome NY. Super nice and friendly manager and staff who were a pleasure to deal with. No nonsense and no bullshit and even though they could have charged me whatever they wanted they swapped out my flat tire for my spare tire at no charge. Great experience.

I learned my lesson about Mavis Tires. We had 4 new tires put on the explorer in February. We had 1…read morereplaced in August when we got a flat. Today I went back to discuss the status of these tires. All 4 are shot. They have 21000 miles on them, but come on. I had purchased the extra warranty and they carry a 40000 manufacturer warranty that Mavis doesn't care about. Was told because I declined an alignment 3 times this year its my fault. I was there 3 times. Once for the tires (Feb). Didn't get the alignment since it didn't need it. The other 2 times were for the tire that went flat to be replaced.....they just swapped the flat tire off the rim and change it. And once for an exhaust leak that they couldn't (or wouldn't) even fix. Why would they ask (they DIDN'T) if i needed an alignment when they looked at my exhaust??? Its so they can check a box in order to deny coverage on a crappy set of tires that I paid $140 a piece for ( so I didn't really cheap out....) Never again will I spend a dime there!!!!! We went because it was convenient to work at the time and we needed the tires quickly...... Never again.....

Robs auto service are amazing I had a jeep that had several…read moredifferent auto shops telling me it was everything that it wasn't quoting hundreds of dollars and I went to robs and they said we re calibrated the angle sensor because we think somebody did an alignment and didn't relearn the position and that fixed my jeep that would have cost me at least 2,000$ trial and errors from other service companies I give robs an A++++ Thanks robs!!!!!! Ribs fixed it with in 5 minutes

Fair mechanical service but awful customer support…read more Made a morning appointment for an inspection and waited nearly 90 minutes. Had enough, left and had it done in minutes at another facility.

They quoted me $2000 for complete rear brake service. I went to a different reputable service in…read moreRome and got it done for $512. Goodyear did charge me $190 for the quote. Never going back.

It was an absolute awful experience , a man who claims a title of service manager there today ,…read moregives me a complete attitude chirping at me , tells me for a simple inner tire plug it will be an hour at least of a 165$ labor charge for a simple tire plug which is all I'm asking. Trying to scam and rip people off and this service manager needs to be put in his place

Exceptional service and truly kind, friendly staff. I stopped in while traveling on I-90 with a…read moretire that wouldn't hold air and was in a real pinch. Monroe Auto Service and Tire Center took me in immediately, no questions asked, and got me back on the road quickly. This is the kind of customer service you don't forget--professional, efficient, and genuinely caring. If you're ever in need, this is the place to go. Highly recommend!

These guys are excellent mechanics. The shop needs more attention and appreciation pumped into it…read moreby the owner.

My experiences have been great. Honest, reliably timely and upfront about what is wrong with your…read morevehicle. Great people to do business with! I know they'll do the right thing; may they stay in business forever. I highly recommend! Joanna Murphy

Very friendly service. Went for inspection. They found right rear wheel bearing bad. They quoted a…read moreprice and even though it took way longer to replace as the bearing was stuck on, they completed the job and only charged me the quoted price. Would recommend them for all vehicle maintenance

Horrible act lick slimy used car salesman try to up sell and sell you thinks you don't need must…read morework on commission

Thank you, Oriskany Garage. I was visiting from out of town when my brakes went funky. Within 2.5…read morehours, you had me all set to go. Friendly, easy, safe. I can't thank you enough!!!

I've been going here for awhile always had great service, my latest visit I always ask how's my…read morebattery looking oh it's great, NOT this past Sunday my car wouldn't start so my neighbor's went and picked up a battery for me he installed it He said doesn't look like they check the battery because of they had they would have seen the acid on the battery terminal and said the battery is bad I'm sorry to say I won't be returning

is there a 0 review? They failed my car for inspection because 1) a light bulb is out on my license…read moreplate ( said it was a safety issue). 2) i had one (1) bald tire, but had to replace all 4 tires because they were the wrong size (?) Ive owned the car for 7 years PLUS they're inspected it before and the tires weren't ever an issue. Total to get my car to pass inspection? $2300! And then they got pissy when8 asked what the codes where that they were failing me on! Run! Do t walk away from this place! They saw a woman and saw $$$

Honest, extremely reliable, some of the most competent mechanics I've used…read more They have also shown times of compassion and helped me out in emergency situations with flats etc. There are cheaper alternatives, but if you want something done right the first time go to them. If you are having complex issues go to them. I've had multiple cars worked on by them through out many years and some of those cars could have sunk me financially. They were very open about return on investment and when to get out of a lemon.

They have worked on my car several times. Excellent service!! New tires , replaced my brakes!…read more Also I get my oil changed there too!! Always polite!!