This is my go-to shop for my three vehicles. They put a lot of effort into making sure that the…read morework is done right, and that only the work that is needed is done.

The whole team is really good but what sets them apart from other shops I've been to is the…read morecustomer service piece. Everyone I interacted with was very personable, I wish I could give credit to more of them, but Rick was who I interacted with the most and he does a really great job. Won't bother going anywhere else.

FANTASTIC SERVICE! My college age son's Subaru overheated…read moreand broke down hours away from our home and his college on a Friday afternoon. I called several auto shops in the area and not one would be open on Saturday. He would have had to wait until Monday for the car to be checked out. I found J&L Auto and my son had the car towed to them. He said they were courteous and knowledgeable. The radiator, thermostat and other things needed were repaired. He even changed the oil and explained to my son why it is so important to be changed on a regular basis. Julio, the owner went out of his way to insure that he could pick up the car and be ready to head home as promised. I highly recommend J&L!

Solid value, kind, available, honest. Bought a rough car…read morefrom a local seller that was inspected and worked on by Mike's. There were some alternator and electrical items that needed work. I was worried I stepped into a lemon. Mike's made sure the car was safe and mechanically sound. They gave me the best price by looking at all options. They serviced some items for free because they worked on the car previously and obviously care about people and reputation. I can't attest to long term reliability as I have not had the right data to accurately determine. Honestly, the car I bought was for my son and an "old starter car". But they were kind, low on Cost, and accurate in their diagnosis of the problems. I was very appreciative of their customer service and mechanical service. Hats off to the person answering phones and helping with pricing. She was just as important as the solid mechanical work. She looked at pricing, conferred with the mechanic and maintained great communication.

Zero stars. Mastrovito is a nightmare. Six weeks just to replace a sunroof and antenna, all while…read moreblaming "insurance delays" and "parts on back order" even though I had proof my insurance paid right away. Then came the insult: they quoted me over $1,000 for a key fob that anyone can buy for $159 and program for a couple hundred more. In my opinion, that's predatory and insulting to a senior customer. I will never buy or service a car here again -- I'm moving on to Lexus.

I have to give this place a 5 star rating. The service department goes above and beyond to make you…read morefeel relaxed and comfortable. Everything is explained to you before they start servicing your car. Estimate costs, time taken to work on it. They keep you updated throughout your wait. They have coffee and tea available while you wait. TV, satellite radio and free WiFi are also available. Even fresh baked cookies!!! Yum!! All & all, superb customer service from the entire staff!! I recommend if you're looking a trustworthy car dealership, go to MASTROVITOS.

I went there for a front end alignment and when the tech came out I knew something was off! They…read moretried to get me to buy things that I did not need!!!! I told them to get my truck out of there and took it to my mechanic and he confirmed I did NOT need the extra work they suggested!!! So besides taking my truck elsewhere for the alignment it's safe to say I will not be returning to Tallmans....get richer off some other gullible person!!!

If you're worried about mechanics overcharging or making up repairs etc, I would trust this place…read morethe most to not engage in that type of nefarious activity. The shop owner went out of their way to help me when I was stranded with a flat tire and got me pumped up and back on the road without charging me anything. I think that random act of kindness speaks for itself.

Burkart did some body work and detailing; my car looks brand new!! I am more than satisfied with…read morethe work they did.

Not a very good experience. I took my rear-end from my 1972 nova in for new gears and seals. Paid a…read morehefty price even more than just replacing the rear-end with an aftermarket. When i picked it up they gave me the oil to put in instead of them checking for leaks themselves. As soon as I put the rear-end in the car the brand new pinion was leaking. Gave Phil a call (after numerous avoidance) and he said just drive it and it will seal over time. Well the leak became worse so I stopped in the shop a few times and of course Phil was no where to be found. The guy at the counter made a copy of my bill and left it on Phils desk and Phil was supposed to call me back. Haven't heard a word and probably never will. I was trying to help out a local business but this business does not support its work. As part of a car club I will make sure i do not send any work to him in the future. TERRIBLE Business ethics!!!

I've been a customer for 20+ years. They continue to meet and EXCEED my expectations. I would not…read morehave recommended my son's and baby mama to them if I did not 100% trust them,!

The worst experience, got charged for half a job and then when trying to talk about it was told to…read morejust talk to his lawyer. That's what happens when you go to a back alley shop I guess. Oriskany garage was going to do it for less and do the whole job with no problems.

Horrible act lick slimy used car salesman try to up sell and sell you thinks you don't need must…read morework on commission

My Tesla had a flat. Tesla roadside assistance is non existent in Utica area. Distrssing…read more Oriskany Garage was outstanding. The service quality was quick, quality is superior, and most importantly the interaction was professional and comforting. Without exaggeration the experience was nothing short of noticeabley above other places. You will be satisfied with this business. Mark W

I've been taking my cars there for several years. Always friendly and reliable when fixing my…read morecar. I highly recommend them!

Very cheap and honest auto garage. Reasonable and friendly. Very convenient. Mike is a very honest…read moreguy.