Didn't rotate the tires or refill fluids when in service for an oil change. Subbed blend when we asked for synthetic.

Dropped my car off at 12 noon. Was told it would be an hour and a half. It's 4:45pm I'm in the waiting room. Gave me a whole bunch of excuses that I wasn't answering phone calls. Not true. Welcomed them to review my call log. Not even sure if my tires got rotated. It's not on the bill and I requested it. More excuses about that. Not buying all the excuses. read more

I wish that I could give zero stars. After my regular shop closed, I went to Mavis in August 2024 for 2 new tires (due to weird wear on my 2 fronts). I requested new tires, an alternator, a rotation, replaced valve stems on the older 2, and an oil change. They helped themselves to replace a $200 serpentine belt without asking 'since they had it off.' They did not rotate my tires or replace the stems and asked me to return for that service. When they tried to send me home at closing time with underinflated tires, I insisted they fill them. I returned in February for the rotation and had noticed that new tires had developed leaks at the valve stems, so I requested they replace all 4 valve stems. They charged me, I left, and later I noticed that 3 of the stems had no caps, and two had tarnished appearing threads, leading me to believe they weren't replaced. Immediately 2 of the tires developed very slow leaks. Finally, after inflating, I bought a TPMS system to figure out the issue. Yesterday, I noticed one of them flat, at 9 psi and the other 15lbs down from optimal. When I called to complain and offer one more chance at my business, I was given three options by the store manager... 1 come back in two days, 2 come in and wait 2.5 hours, 3 go elsewhere. I told him to forget my business and called corporate. 24 hours later, I'm waiting for a return call from the Regional Manager. Obviously, shame on me. I am now searching for a new place to service my vehicles. read more

Mavis Tires & Brakes - My TPMS system this morning, showing the relative inflation levels of my 4 tires, serviced entirely by Mavis. - Tires Near Me - Boca Raton, Florida

Routine oil change on a 8 year old compact. Guy behind the counter insisted i need synthetic oil. Was quite abrupt and didn't bother to explain why. Cost was $90 after the $20 coupon. Amounts to $12 per quart of oil, or double what it sells for in Walmart. I understand the need to mark up parts, but we may be entering greed territory here. Mavis used to be my go to place, time to begin looking around for alternatives. read more

If I could give 10 stars I would. They kept my aunt's car running for years and helped me with a leaky tire on my car. They are professional, easy to deal with and inexpensive. Thank you Jessica, Aldo, Steven and Ainsley. read more

I called for a quote to balance my 4 tires on my silverado. They quoted me $29.95 per wheel. At checkout they charged me $300 for balancing my existing tires. When I questioned the price the employee told me his computer dictates the price. Avoid this place !!! read more

Mavis Tires & Brakes - $300 to balance 4 existing tires. Criminals!! - Tires Near Me - Boca Raton, Florida

Thank you so much to Alex and the team that I encountered today. I blew a tire on I-95 and after the roadside assistant was unable to change my tire I was towed to the shop. They were also unable to get this tire off, and I ultimately had to be towed to a car dealership, however, they did show me the issue and I was able to wait there pretty much all day until another tow truck came and towed me to the car shop in coconut Creek. The tire shop itself is clean and I did observe multiple people attempting to assist my car. Even though they were unable to help, I felt safe, waiting here for the lengthy time that I did. If Ever again in need of assistance in this area, I would definitely come to their shop. read more

I ordered a tire from Amazon to which Amazon messed up the order. It was canceled and not by me. I forgot his name , the manager, he honored the Amazon price and gave me a good price on 4 tires instead. The customer service was very accommodating! read more

I went in here about a week and a half ago because I had a nail in my tire. I asked about having it repaired in the "gentleman" working felt the need to make a sexually inappropriate comment about me getting nailed in a way I didn't want to? I immediately made an excuse and left. I don't understand how anyone would feel that this is acceptable behavior. Pretty sure he would never have said that to a man. read more

Started off a bit rocky but the team was able to accommodate and all was resolved above and beyond!

I would thank the pig who works at the front desk. Because he was so rude when i asked him a question i decided to go elsewhere. He looked dirty and unkempt. I'm so grateful because i saved a few hundred dollars Thank you dirty front desk guy. If they don't care about their looks, just think what they won't do in regards to cutting corners on your vehicle!! Don't waste your time. No interpersonal skills!! read more

Overall best value Brought in without appointment. They did what I asked noting more. And didn't charge me for Wiper fluid. read more

My husband and I have been using this shop since they opened.They have always been very courteous, knowledgeable, and expedient.

They are so accommodating. I didn't even have an appointment and Buddy said bring your car down. We will take care of you. So happy. That is why I keep going back. Best service! read more

Curt and Joel dream team over here treated me professional service top quality everything coming back for an oil change next week fixed my Dodge sprinter with six wheel full alignment took care of me on my Mercedes top quality tires top qualities on them safe and reliable read more

Mavis Tires & Brakes - Professional health, professional installers trust them with my life thank you team - Tires Near Me - Boca Raton, Florida

We have used Mavis for over six years for our fleet vehicle tires and various repairs. The quality of service is outstanding, and the customer service team is very welcoming. The service writers possess a high level of knowledge. The collaborative approach of the team is exceptional. I received phone calls whenever one of my team members required work on their vehicle. They did not just proceed with the repairs; they first sought verification, demonstrating a commitment to upfront customer service. Courtney, thank you and your team for your excellent service! Cap. read more

Very professional staff, didn't try to sell me something I didn't need and was honest about their service. I would definitely be back.

A lucky gem in Boca! I have taken my X7 in for a tire patch and our expedition for new tires and I have to say I am thoroughly impressed with the staff and the service at this Mavis!! The staff is friendly, fast and efficient. The price is very modest and the new manager, Kurt, is a total game changer. You're not spending hours waiting around - you're in and out! Don't sleep on this shop! read more

Recently went to Mavis and purchased 4 new tires. Not one of the most exciting moments of my day, but it's one of those jobs that I've been putting off and finally had to take care of. I booked my appointment and selected the tires I wanted online. On the day of the appointment, I showed up and they got things underway. Intake took 5 mins max. I was originally told it would take around 2.5 to 3 hours for the job. I then left the shop because it's no fun to wait for new tires in a tire shop. After checking in with them 3 hours later, I was disappointed to learn the car wasn't ready. Ultimately, it took 4.5 hours, which is not unreasonable. I just wish they would have given me a more accurate estimate so that I could have better planned my afternoon. I do want to mention that I was a bit annoyed that on my drive home one of my tires gave me a low air alert. When I checked, it was 29 instead of the required 35. The rest of the tires were fine, so there was an oversight or something during the installation process. Because Mavis was already closed by this point, I had to stop at a gas station and fill the tire up myself. Not a big deal. But not the best feeling after dropping $1300 on tires. Overall though, the tires are solid and I am happy. Three stars. Would probably use them again. read more

Absolutely beyond horrible Do yourself a favor and do not use them Total rip off They will come excuses to replace your tire instead of installing a patch on a flat read more

Friendly with a good follow through . Called to reserve 4 specific tires and they followed through and had it shipped to them and ready for our appointment. We had all 4 tires replaced and alignment done which took 3 hours. The good thing about this location is that you can walk to federal highway which has a lot of little places. We walked to Mane coffee, sat down and enjoyed coffee and tea and by the time we were back they were done. Love it! Of course if you don't mind walking in the Florida heat that is haha or you could uber it. They did recommend a brake change which we know we didn't need but I guess all car shops do that. read more

Con artists. Avoid. They will lie to you in order to sell you tires. I requested my old tire back before they began installing the new tire because I knew they were lying that it couldn't be patched and was told no problem. I go to pick up my car and my old tire magically disappeared, no one could find it. And if you want to know more, I had a nail hole dead center of the tread with multiple other mechanics telling me it could be patched. The tires were almost $500 each so that sales commission was too easy. I was also told on a Friday that the car would be ready by 3pm. Can you believe I got a call at 4pm that the delivery truck broke down and my new tires weren't going to arrive until Monday? This place is a joke. read more

AWFUL!!! Cannot stress this enough. Do not waste your time. I went for an oil change and waited 2 hours for it to be completed (I came with an appointment as well), and then they charged me $121!!! Again, absolutely ridiculous. I am a college girl, and I know that these places will try and take advantage of me, so when I gave them backlash about how ridiculous that price was, they gave me a $20 "discount". Still absolutely ridiculous. All for an oil change. Will never, ever, go back again. read more

Yovany was amazing at helping me with my service!!! Definitely recommend this tire place to anyone looking the best deal.

Not sure what happened to this tire shop. They had helpful local middle class people working here now they must have brought in these corporate greedy managers that can care less about customer service. Went in with a flat tire and the guy says he no longer plugs tire or repairs run flats. Tries to charge me $500 for a new tire. I went to a place in Delray and had it easily repaired. I would not give this place another dollar. So sick of the shops taking advantage of people. read more

I love going to mavis. I had a nail in my tire. I was able to sit in there waiting area and relax while they fixed my tire and got the nail out. They are very honest and efficient. I will use mavis for my future car needs read more

Absolutely the worst automotive experience I've ever had, and living in South Florida that's a mouthful. They worked on both of my cars and screwed them both up. Mechanically incompetent for anything beyond an oil change. The replaced rotors and pads on my Mazda and within 2 years I had to have the work redone as the used inferior products for both rotors and pads. I brought my other car to a different location after experiencing issues with my brakes and they attempted to change the Master Cylinder on a 2011 Genesis without referring to the work manual and ended up keeping the car for two days because they didn't know they need to work with a specific procedure to effectively change the part. Never again read more

I have called this shop multiple times, was told each time that I can bring my car in for an alignment. Every time I bring my car in, either the tech is not there or the machine is broken. Today is my last straw, called hours before coming and had been told "yes bring your car in, we've been doing alignments today" and told me exactly what time to come in. I get here, once again the tech is not here. This is ridiculous service. Go somewhere else. read more

Mavis tires took the time to care for my car and make sure it was in good order by test driving it and all. Thank you for the amount of patience that was shown and care to help me read more

Stu is amazing. Staff is polite and respectful. Clean waiting area with real-time updates. I had an issue with my tires. They accommodated me without issue. I am now bringing my car for all maintenance and repairs. read more

Bunch of idiots work here. Called them twice to get a quote on tires. Never call me back. Two days in a row. I have a $300,000 Mercedes Benz S550 Maybach and they don't call me back. I'm sure your manager is going to like this review. Friday. June 28, 2024. 11am read more

Last Wednesday I got a flat tire. I'm down here for college so I was nervous to go somewhere new to me even though I go to Mavis back home where I live. Kirk took great care of me! He said he could see what he can do once he saw my tire. He called me and was straight forward with me and told me what he had to do and if that was okay. When I went to pick up my car everyone was helpful and made me feel comfortable with my car and new tire! Hopefully nothing else happens to my car lol but if it does i know where I will take it to! read more

Came here for a quick tire patch after work. They were efficient and quick. Owner is a kind man. Would recommend this place to anyone in Boca and South Florida! read more

It's been about 30 or 40 years since I've dealt with an auto repair that was so dishonest and set on upselling me. Very toxic. Went in for just brake pads and the manager Joe was trying to get over $2k out of me. Keep in mind just had the car serviced a month ago for my daughter to go back to college with. Trying to tell me I needed an oil change. Just had one 5 weeks ago! Wow wow. Shameful! read more

Great job The service was great, the price was reasonable and the time to complete the job was good. read more

I just had four new tires out on my car. This is the first time I have used Mavis. My primary reason for choosing them was because their price was the best for the tires I wanted. Everyone that I interacted with on staff was very professional, but also friendly and kind. I also have to include Miguel at corporate customer service in that evaluation. I called corporate because the survey I received after the service would not open so I could fill it out. He sent me this link so I can give credit where it is deserved. I would recommend the Mavis on North Lecanto Highway in Lecanto Florida to anyone who needs tires or the other services they off. Thanks guys, you were great. Susan M. read more

Thanks for taking care of me when I almost got stranded in Boca Raton during a meeting from Miami. I especially appreciate Tyler's attentive customer service. I hope not to need your emergency service again, but it was great to have it in my time of need. :-) read more

Great service all around. Thanks so much. These guys were great same day service for my tires and oil change

You can tell Rudy isn't here. I called about getting an oil change the price was a little higher than I thought it should be. I've done business here before and thought I'd get the same kind of service. "come on in, we can change your oil right now". Bays were empty for most of the time we were there. Cars going out, after service when we first arrived. We are just leaving after an hour plus. People walking around I can aay for sure I miss Rudy. I'll have to try to find out if he's in the area read more

Antonio was very polite and made me an appointment for a brake pad and rotor job after I noted how time sensitive the job was. He promised an hour and a half turnaround the next morning. I arrived on time only to leave my car and find out later the parts were not available. The manager - a member of the "transition team" for the company was unapologetic. Waste of time. read more