Service way too slow. Food good but not worth the wait. It will be a while before my family returns. Server was great though. read more

I really wanted to like this place. It looked interesting on the outside and inside. The Asian Chopped Salad looked good, but my wife and I asked to substitute salmon in place of the chicken. The waitress said that might be a small up charge and we said that was fine. A bit later, she informed us the upcharge would be $6 extra each! This made the salad a $17 salad. We also got kids meals for the two girls. When the food came out, the salmon was small. Considering the salmon was SUBSTITUTED for chicken, I could not believe I was paying $6 extra for this. Lesson learned: Don't substitute! The salad was good, but very small and underwhelming for a $17 salad. Now...I unfortunately need to talk about the kids meals. Well....they are SMALL! I pity the poor 12 year old kid who may order off that menu. The kids got Mac and cheese, fries and fruit. The mac and cheese may have been 6oz and same with fruit. I think there may have been 18 fries in the kids meal. The kids were still starved so we asked for more mac and cheese. Of course, we got charged for those too. All said and done, bill was $70 with tip for 2 adults and 2 kids. We left hungry and disappointed. As a final note, the waitress was slow and didn't visit our table often. It seems others have decent experiences here, but we certainly did not. read more

Great food, great service. Ate there several times. Never had anything I disliked. Always tried something new.

This place was dirty. Went there because they have a gluten free menu and close to our hotel, but waitress was not knowledgeable about gluten free at all. I questioned her after getting out meal because it didn't appear gluten free. She asked the chef who stated was gf and kind of shrugged us off. My son was sick that night. Regardless, this place was gross and would not recommend read more

This is our first time dining here in over 2 years. The menu has been updated. There are not many dinner entree options. The menu is mostly burgers, sandwiches and appetizers. There are a few salad selections. I ordered a turkey burger. It was okay. The outer portion of the burger was very well done, with crisp edges. The avocado was fresh and added a nice taste to this burger. We dined on a weekday and the restaurant was pretty crowded. Our wait for a table was about 15 mins. Friendly and attentive wait staff. read more

Skip this one; not very good, IMO. PROS: interesting decor in the bar area CONS: Food isn't very good and its overpriced for what it is. Typical "American" cuisine with various burgers and sandwiches, but it's not very impressive at all. WIN: They have a handful of cool looking bar stools in the bar area that make you look like you have silly legs when you're sitting on them. read more

I can forgive myself for going to this chain restaurant because the tortilla soup is SO good! It's not really a chain restaurant for me because they're not on the east coast :) I first had Max & Erma's tortilla soup in Cincinnati on a work trip - my coworker and I liked it so much, we had it again in the airport on our way home at 10am for breakfast. Here I am in Pittsburgh on a business trip and having Max & Erma's tortilla soup...either I'm starting a tradition or I need to get my work to start sending me to more exciting cities. The pick two deal for $7.99 is great - I also got a loaded baked potato which hit the spot. The hostess and waitress weren't very friendly but I didn't go in expecting good service. read more

I could never live without their chicken tortilla soup! I literally dream about it! We always ask for Maura when we go in, she does a great job. They have daily drink specials and a happy hour. This is a good place for a bird to eat or to grab a few drinks. There is typically a wait during peak times, but it is always worth the wait. read more

Visiting the boyfriends parents this weekend we were out and about doing some furniture shopping when we decided to stop at Max & Erma's for dinner. I know it is a chain but I had never been! The place is very cute, friendly and welcoming. Not being from the area I was pointed out all the local sports teams jerseys and photos that were displayed on the walls. We had a cozy booth in the back. We all were in the mood for burgers and they have quite the unique choices which I like! They have a burger deal where you can get soup/salad + burger + one of their famous cookies for 8.99. My boyfriend opted for this deal and got the tortilla burger which I must say, was better than my Athena burger (which was still great). His was spicy/jalepenos/tortilla strips and came with tortilla soup for dipping. SO yum. We all got their chocolate chip cookies for dessert. Holy moly. They were fantastic. If you're ever near a Max & Erma's on the road. I highly recommend! read more

Came out for a lunch run, and while they are a bit pricey for the area, the fresh-baked cookies made up for it! They were very busy when we stopped for lunch. The waitress forgot one of the side salads, but the meal came out just as ordered. If you are staying at one of the hotels nearby or visiting the hospital, this place is close, otherwise save your money and drive to Friday's or Outback. read more

I've been to Max & Erma's countless times, and I was there again last week for lunch with my cousin. Service was kind of slow this time around, but the food was good like always. I had the buffalo chicken burger (my favorite). Cousin had a burger and the tortilla soup. She was practicaly licking the bowl. We didn't imbibe, as Cousin is pregnant (and it was a little early, even for me), but I like their pitchers of red sangria. I'm also a fan of the steak salad, the burgers, the potato skins, and the pretzels. Ugh, now I'm hungry. Prices are good, similar to Applebee's, Friday's, etc. There is outdoor seating, but sadly, it's getting chilly. So we sat inside. Oh, and they serve milk and cookies. I probably should have led with that. read more

Attentive service for lunch crowd it was really busy. Get the garbage burger 10oz Wow it was so delicious! Glad they didn't go out of business and they're doing a great job. Free cookies on Wednesday Get there people! read more

They did a fantastic job today. I ordered a quart of soup to go and they had it ready early for me so I wouldn't have to drive an hour round trip. The soup is fantastic and they did a great job. Thank you! read more

I'm done going to this place. Twice in a row and the service and food have been subpar. Servers that do not write down my order do not impress me. We ordered an appetizer that never came. When we asked about it our food arrived so we chose not to wait for it. Having just ordered soup and salad that was underwhelming I left hungry. There are too many places in Monroeville to go there again. read more

Deliciousness EVERY time!! Never had bad experience. It's our go to place when we're in Monroeville. We don't even consider going anywhere else anymore. read more

This place screams "chain restaurant" but it really doesn't feel like one. At least...not entirely. It's certainly a popular stop, as we had a solid 30 minute wait on a Friday night...and I can see why. The menu offers plenty of options - from sandwiches to burgers (darn good ones) to typical entrees. Plus, they have daily drink specials for those of us over 21. It's good eats at very reasonable prices...with ample portions. Honestly, a place with good burgers and "bottomless" French fries is always a solid option in my opinion. This place is certainly worthy of a repeat visit or at least a try for those who can't decide on what type of cuisine the group wants to eat. Good stop! read more

I'm not a big fan of chains but Max and Erma's is a bit of a staple in Western PA. With so many of them closed over the recent years it is nice to have a 'last man standing' in Monroeville. The wait staff here are pretty attentive and friendly. You can expect to be seated fairly quickly and not have to wait too long for your food. I've yet to eat at Max and Erma's and not order their famous tortilla soup. You just have to. It's not the best soup you'll ever eat, but it is pretty tasty, and one of the best menu items they have. I enjoyed a southern chicken salad on this most recent visit. I have had several very tasty salads here and this one didn't disappoint. If you really want a classic Max and Erma's experience you should order one of their tasty burgers. read more

First time here. We started with the asparagus app. It's was healthy and tasty. I had the shrimp with rice and Cole slaw , he had the fish tacos. The tacos were awesome ! The shrimp was okay. Our server , Taylor was very sweet and efficient. read more

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Always consistent. Looks like they changed their menu again. I got the club. It was above average for a chain restaurant. I would recommend this place if you want to know what you are going to get. read more

Max & Erma's - American Near Me - Monroeville, Pennsylvania

I visit friends a couple times a year in Pittsburgh so I am always excited to try new places to eat that I don't have near my location. I loved the welcoming atmosphere upon walking in the door, and was surprised that the wait was only 10 minutes during peak dinner time. It was packed! While waiting for seating I witnessed 2 different patrons ask to speak to the manager and compliment him on their dining. They spoke highly of the service, food and staff. It made me that much more excited to eat here! Upon being seated, the waitness (Elyssa?) was perky and upbeat despite having an entire room of tables who were demanding. She was prompt with getting drinks and bringing out appetizers, taking orders and refilling drinks. It's understandable that being a busy server you have kitchen staff help bring out meals. She insisted she deliver them herself which I felt was a very personal touch. I had an amazing experience. The chicken tortilla soup is to die for, and I also had a baby greens salad. Next time I am local I will certainly be back to eat here again! read more

Food was great!! Both had the $8.99 Soup, burger and cookie special. The tortilla soup was SUPER! Burgers were hot and yummy however messed up one of the orders slightly. We got the sundae bar as well to split one and it was fully stocked with serve yourself scooped ice cream and a mixed bag of condiments. Cookies were fresh and chocolate melted in your mouth. Only complaints are that one burger didn't come out as ordered with requested toppings. Also our server spent more time chatting with friends and paying attention to a business meeting eating in rather than us and we were seated first. Didn't bring my Arnold Palmer to the table until after I reminded her, even though the other table was served three times. Even thought one server disappointed the manager and the hostess came by multiple times to check with us. Highly recommended food and we will be returning!! read more

Super quick service! Had a salad with shrimp, very tasty. Easy on the pocket book too! Recommended if you're in the area! read more

Me and my family went for dinner, the atmosphere was nice and the food was good, I ordered the "Cola BBQ Burger" it was pretty good a tad dry but good, and we got "fried cheese ball skewers" they were a bit weird but good. In general it was an OK experience would recommend to any good friend of mine . read more

Minus the fact that they no longer have my beloved Hula Bowl salad, I have to say that overall I was happy with my experience and fabulous service. I recommend the Tortilla Soup, and Santa Fe salad (without cheese) that is for sure :) Max and Erma's is one of those go to chains for lunch IMO. Always consistent, and always good :) read more

Ordinarily, I give M&E 4-stars but this one gets two because it's just... less. Another reviewer says it screams "chain restaurant" and I have to agree. Monroeville M&E has no spirit at all. As a regular to the Cranberry, (formerly) Downtown and Shadyside restaurants, Max & Erma's are all unique and have their own vibe. They start off similar, but then grow organically and take on their own local flavor, which makes them cool. This place? It pales in comparison to the other locations. It's the equivalent of a copy of a copy of a copy. Whoever owns this one isn't aspiring to be anything other than "average" - which is unacceptable if you know anything about Max & Erma. Truly, there's nothing specific I can point to, but there's certainly no "love" at this one - everything about this place is just... "meh". read more

Second time I'm here in as many days. Nice place! Sat at the bar twice. Really good pub grub! Very nice people working and everything is very clean. Also a nice place to sit have a beer and watch a game. I may be back tomorrow!! read more

Max & Erma's - American Near Me - Monroeville, Pennsylvania

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Stopped in to have lunch date with my daughter. We sat in the bar area and the waitress was pretty busy but her service was excellent! The food was hot when we received it and was very tasty. We had a nice lunch and a enjoyed each other's visit! read more

I've been here twice and have enjoyed it. Their tortilla soup is awesome! I got the fajitas as my main order and they were delicious. I would go back here again. read more

This has been a family favorite of ours for years. The food is always pretty tasty and the staff is nice. My fiance's favorite is the tortilla soup and the tortilla burger. The cookies are an awesome bonus! read more

Basic fast food under a great name. Off 19n/s Cranberry. Suits the venue well. Good service. Well managed fast food. But atmosphere is excellent for small groups. Decent bar. read more

Great place - I had the southwest flat bread - very good. The sweet chili wings were exceptional- I absolutely love sweet chili sauce! I ended with the 13st salad - everything was fresh but just too much to finish. My waitress Destiny was incredible- fantastic service. I will definitely come back. read more

Max & Erma's - American Near Me - Monroeville, Pennsylvania

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My husband and I (along with our dog, Porter) were stranded on the side of the PA highway on a freezing winter night. After our rescue, our super tow truck driver, Matt, included Max and Erma's in his recommendations for great local eats. We stayed in a nearby hotel and called in an order for pick up that evening, and again the next day. The portions were incredibly generous and the food was filling and flavorful. Loved the nachos and crispy fish tacos! Our dog Porter (who lost his food in our roadside ordeal) put in a special request for plain chicken and rice which was met with such kindness and flexibility by the staff. Thanks Max and Erma's! read more

This was a good place to eat. We didn't have to wait and Heather was excellent. Large servings, hot and excellent food

Max and Erma's is one of my second rate favorite restaurants. They don't have ENOUGH of food selections for my taste. Yes it's a variety of choices, but since I have a limited food selection...it leaves more to be desired. Still I enjoy the food that I am able to eat, and the ice cream sundae bar. It's a kid friendly place, and last time we was there some woman was making the kids beautiful balloon shapes. (It must of been family night) If your by one check it out...it's a nice place to gather and grab a burger or something! read more

11/24/14 tried the Chicken Salad Hoagie with fruit cup. The sandwich itself had a delicious chicken salad with lettuce. The sandwich itself had a good flavor however it didn't have enough chicken salad in it to really try the flavor. The fruit cup would have been a delight had the grapes not been mushy and had to put them aside. The service was fine however the wait time was a bit lengthy from the time we got our beverage to the actual time we ordered. Overall score of only 3 stars applies to this visit. read more

Eh. Had a burger and fries and it was eh. The fries were hollow shells with no potato inside that seemed to have been held under the heat lamp until someone ordered them. Definitely not fresh. They offer free refills on fries but they tasted like crap so I didn't want more. You get what you pay for so I didn't complain. The burger had little to no flavor but was cooked to the correct temperature. Next time I think I'll go next door to Outback when I want a burger for lunch. read more

The atmosphere is rather inviting on such a cold day as today. I went in, and the reception was incredibly friendly and good at customer banter. Took my seat at the bar, as I often travel solo for work and the bartender, we'll name her Susan, took all of 2 seconds, not saying Hi, Welcome, 'Sup' and slid a menu at me and walked off. Mind you, a guy sat next to me after this time. I ordered a small appetizer, the cheese curds, and a burger. The Bodacious. And seasoned fries. The guy next to me got his food, then I got my appetizer, then he FINISHED his own meal and was paying when I finally got my entrée. Not only was it about a 25 minute wait for one burger, the fries weren't seasoned and were cold when they finally arrived. Burger was decent, but nothing to write home about. I got rid of the bun because it was borderline stale or something... All in all, it was just disappointing. Susan would approach and not a word said. No eye contact. No banter. Not someone you want behind your bar, in my professional opinion. read more

The chicken tender special for $5 was very good. The main reason we stopped, however, was the delicious Tortilla soup...it didn't disappoint. What did disappoint me was the Bar staff. Not friendly at all and was not very fast at taking our order. We will return because of the food but I hope we get a more friendly wait staff. read more

The only other time I went to a Max & Erma's was in 2005. I was in Michigan visiting a friend who recommended we dine there. I ordered a Sangria, which was amazing and a salmon dish, which after the first bite, made me immediately regret my decision. Fast forward 5 years, I'm at this Max & Erma's location. I'll be honest, I don't remember much about this particular location except that the service was awful. I remember I had to track down another waitress because mine disappeared for what seemed like days. As far as food, I ordered the Cajun Shrimp & Pasta and was pleased with the outcome. It was a bit on the pricey side since I consider this chain restaurant beneath an Olive Garden. For dessert, I ordered the Fresh-Baked Cookies. I don't know why since I could've gone home and made myself a fresh batch that would've tasted just the same if not better. I blame it on laziness. I don't think I'll ever go back, but I don't regret my experiences. read more

This restaurant ended up being a god send! We ate dinner here with a party of four adults and two children, the service was outstanding and the food was excellent! Our waitress went above and beyond to make us and the children happy! She was then willing to modify my order to keep it healthy for me... Awesome, awesome restaurant read more