I had my Sonata in for some warranty work and a factory recall on the ECU. The service department…read morewas outstanding in every way. The service manager who helped me out when I pulled in was great . He was very friendly and courteous. He seemed to really care about getting my car fixed expeditiously.. I am extremely pleased with their service department !!!!

Terrible experience. Buying a car for my daughter and saw one online that was going to be…read more$310/month with $1k down. By that afternoon it was $2500 down and $350/month. Then when we said we had a deal the car was gone and they wanted us to get a newer model. We told them if they could get it for us at that price we had a deal. Got the congrats text on a Saturday. That Tuesday when the salesman got back it was $413/month and they said they made a mistake. Their solution was a different car and adding a year on the financing. Really shady place. Got a much better deal at a different Hyundai dealership.

I went in for diagnostics and they were able to provide a very thorough evaluation of my car. I…read moredidn't end up moving forward with repairs at this time, but they were very knowledgeable and timely and more attentive than any other mechanics I've visited in the area. Highly recommend.

We were visiting from out of town and needed a check on a battery. The staff were exceptionally…read morecourteous, took care of my concern on the spot, and refused to change me even a nominal fee. Thank you and God bless you all.

Brought our jeep in for an oil change. Everyone was super friendly and got in and out pretty fast…read more One thing my husband really liked was the guy who was doing the inspection and oil change sent a video of his inspection and included him draining the oil. Highly recommend this place!

If i could put 0 i would, cant get anyone on the phone and the charge out the roof for services.read more

I recently purchased a vehicle from Gibson Truck World hoping to find a truck I could purchase;…read morehowever, I could not find one within my price range so the sales rep told me that they have a Chevy Traverse that one of their top management personnel had been driving that was within my price range so I took a look not knowing what a Traverse vehicle looked like and when I saw it I fell in love with it because it was super clean in and out with no dents had more miles than I wanted especially for the year model 2021, but again was a clean vehicle that belong to what I was told a corporate vehicle of a traveling sales rep. which, made sense due to the condition of the vehicle appearance and the mileage. So I purchased the vehicle and for a week it just stayed parked in my driveway as I was going to use the vehicle to conduct sales calls with it as well and on the second week from when I purchased the vehicle is when I started to use the vehicle and on the very first day as I was driving back from Orlando to Lake Mary which, is where I live I felt the car starting to jerk and the engine light and break lights started on the dash so I had to get off of I-4 and get to a safe parking lot and decided to turn off the vehicle as I was hoping that by doing this would reset everything on the vehicle and the warning lights and the jerking would go away, but it don't help; so I drove the vehicle that way all the way back to my home. The next day I took the vehicle back to the dealer where I had purchased the vehicle from (Gibson Truck World) to have them look at it and fix it ASAP. When I was registering the vehicle the service manager told me that most likely what was wrong with the vehicle was not covered under the extended warranty (due to break issues) I recently purchased for the vehicle that supposedly they told me at the time of purchase the vehicle would be covered from "bumper to bumper". I told him why isn't the breaks some where between the "bumper to bumper" or are the breaks somewhere other than in between the bumpers? So, he told me that it was better to figure out what was wrong with the vehicle before we got into all that the extended warranty covered or not. So, after they conducted their analysis, they called me to tell me that they could not find anything wrong with the vehicle and that the vehicle was fine. Which was unbelievable, so I took my vehicle and the following week when I used the vehicle again for sales calls the vehicle acted up again so I decided to take the vehicle back to the dealership and leave it with them and told them to keep the vehicle until they find the problem that I have been experiencing as I showed them on my cellphone where I had taken video's of how the dashboard was reacting with the issues showing up again time after time. The problem would come up and then after a block or two it would go away so I left it there with them and after a day or two they finally called me and informed me that the car was showing an engine back fire which, indicated that the vehicle needed a major tune up and that the cost was over a $1K, and that it wasn't covered by warranty as well. This is not what I wanted to hear as I had just purchased the vehicle and purchased an extended warranty with it that cost over $3K+ and for it not to be covered under warranty. What I don't understand is that if you recall at the beginning of this message I said that a top management personnel was during this vehicle at the time I purchased it and you can't tell me that he never noticed this with the vehicle as I don't believe that it never had to him and they decided to sell the vehicle under those conditions knowing well that the vehicle was defective regardless. Another thing is that they need to stop telling people that their warranties and/or extended warranties are covered from "bumper to bumper" and instead tell people what their warranties do not cover because by selling a customer a warranty policy for their vehicle and stating that their warranty cover "bumper to bumper" is a misrepresentation. I will never purchase another vehicle from this dealership ever again because I feel as if they knowingly sold me a vehicle that was a defect and just wanted to get it off their lot. So, I recommend that if you purchase a used vehicle that you get it in writing that you have 100% warranty on the vehicle on all parts and labor from time of purchase and any other extended warranties that you purchase after the 30, days.

I contacted them about a truck I was interested in. Told Leo I would have to talk via text and…read moreemail. I asked what is the best price out the door and he said he can take $200 off. I informed him I live in another state and would have to fly to FL to drive this truck back. He then comes back and says $500. I contact another dealership and give them the info on this truck with the vin number and the man tells me this truck is overpriced. He said the truck is only worth $45,000 and they have it priced at $56k. I told Leo he would have to do better on the price. I never heard back from him until this morning 5/30. Yesterday I had emailed the owner letting him know what all was going on with Leo and wanted him to contact me. Never heard from the owner. I sent the owner another message this morning. All Leo says in his text and emails are to call him. I've had several other dealerships to tell me THEY OVER PRICE THERE TRUCKS

They only get 3 stars. Reason. Brought a certified 2023 Armada platinum…read more When i pulled into my drive a piece of the door handle fell of. Service department was 5 star. A day or two went by and I noticed the cover for the tow package was missing. Not a big deal. I text my salesman no response. Went to dealership and the manager said he would look for one. No promises, I understood this. I waited a few days no call or text from my salesman. He receives 2.5 stars for his lack of follow through. Here is the biggest one. After 2 weeks of having the certified Armada platinum the battery died while at the gym. I emailed them about how the battery died, their response was it falls understood normal wear and tear. I just felt if a vehicle has received the code of certified the handle should not have fallen off and the battery should not have failed within 2 weeks.

Fast, affordable and convenient! Thanks for the pick up and drop off - the driver was very pleasant.read more

​ Dominick in Service is the Best in the Business!…read more ​I just purchased my second Chevy truck from Chevrolet earlier last year, and I can honestly say it's because of the incredible relationship I have with the service department--specifically Dominick. ​In the past, I've found that the service after the sale is what matters most. Because I trust Dominick implicitly, I felt 100% confident staying with the Chevy brand for my new truck. I know that as long as he is there to look after my vehicle, I'm in the best hands possible. ​What makes Dominick stand out: *​Integrity: He is honest, transparent, and never tries to upsell me on things I don't need. *​Expertise: He knows these trucks inside and out and always ensures the job is done right the first time. *​Peace of Mind: Knowing I'll be taken care of for the life of my truck is the reason I'm a repeat customer. ​If you want a dealership where the service center actually has your back, go to Seminole Chevrolet and ask for Dominick. He's the reason I'm a customer for life!

Took in my 2024 Colorado in twice in a 4 month period (under warranty) to have my vehicle checked…read more It stayed in their patio for over a week before anyone touched it (out in the Florida hot sun). Why take in a vehicle (if you are a dealership) if you know you won't have sufficient mechanics to look at it? Upfrontness builds trust, but twice I feel lied to... My trust in this dealership is now one star, who will pay me for the down time my vehicle sits in it's patio baking in the sun?

In 2020 we bought a used car from Holler. They treated us very well. They made it so easy - no…read morehaggling, no hidden fees. They gave me a great trade-in on my car. Then, we had the idea that we needed to replace that car (which was still in good shape). We saw a number of great prices on what we wanted, but each time, we saw reviews saying that there were hidden fees. Then we remembered Holler. No hidden fees. No haggling. No arm-twisting. And good prices. So, last week, we bought another used car from them. Same open, patient treatment. They didn't offer the greatest price on the trade-in, so we went elsewhere for that. But Holler gave us a good deal, and they've really earned our confidence.

I am very sad to write this review. This is because I referred my friend due to my previous amazing…read moreoutstanding salesman (withholding the name) it all was really good until my friend was told that she lost the 941 credit for the school deal because she did not get her funds until Tuesday 8/4 when the deal ended. However, this is the fact: she was highly encouraged to go ahead and sign paperwork to hold the car until her funds could come through on Monday 8/3 but never put any money down and trusted this dealer with the information. Not being able to come in until Tuesday 8/4 due to circumstances beyond her control, they actually told her that she lost her credit for the $941.oo! Are we missing something here? She signed the paperwork on 8/1 "to hold the car" as she was told? I am posting this out of principle. RICARDO is the manager who made this decision. The paperwork is fact being signed before the school deal ended. Mr Ricardo, I hope you read this and make restitution for my friend. This occurrence is the very reason why the public do not trust car dealers, and this matter cannot get any more factual. You needed to do the right thing and honor my friend with the $941 credit as she would not have ever been there WITHOUT ME PRAISING YOUR CAR DEALERSHIP THOUGH IT WAS UNDER A DIFFERENT MANAGER LAST YEAR WHEN I BOUGHT MY OWN VEHICLE. Written with facts without emotional slandering. Thank you.

Amazing experience. Service center is really clean. Staff was very attentive and friendly. They…read morehonored my appointment time and the service rep who test drove my vehicle was very knowledgeable. Overall a wonderful experience and I will be returning when my vehicle requires service. Thank you!

There is no way to reach them by phone as they don't pick up and messaging is equally frustrating…read more Service has really gone down hill. The cars are great - the service is a disjointed mess!

Softly used cars dealership, great selection and big inventory, great prices, amazing and fairly…read moreknowledgeable Staff! Stop by and ask for Richard he would definitely assist you and help you get into that vehicle of your dreams ...

I bought a f250 truck there last week. The sales man sold me on how good motor was. That they…read morepersonally did all work themselves. I did buy as is. Next day i got it home. Wouldnt hokd oil or diesel. So i bring back. Thier policy is they will pay 50/50 on repairs. So the fat guy at the desk who thought it was pertinent to tell me about all his cocaine arrests and drug dealing hes done in upstate New York. Tells me they are gonna have same guy fix. That installed the engine. So i asked if i could take to another mechanic and send them half the labor bill. So i finally start making ground. Only one guy in office ever said i understand your frustration. So then some skinny guy comes in. Asks whats probkem. So i explain again. He then tells me. Thats what you get for buying a used car. When i realize he tells me hes the owner. I then know then im screwed. So i go to walk out. He then tells me i would of done better if i wasnt upset about it and an asshole. So i just about lost my cool then. So i left. Took my business to some real mechanics. These guys are a very shady business. They smile in your face when buying. Then treat you like complete shit once your upset cause they do the bare minimum to get vehicle out door. If these guys were good business. I imagine they would be able to affors to fix thier teeth. Especially that scrawny asshole who supposedly claimed he was the owner. For the record. I gave them $3300 in cash up front. $125 a week. And i got less then 100 miles out of it before i had to bring to a shop to put back together properly. Wanna hear something funny. The first night. When i put my headlights on. it started spraying washer fluid all over winsheild. crosswired everywhere. But they claim they put engine in and did all the work. Shows the skill of mechanic who will be working on your car when something goes wrong. BE CAREFUL! THESE GUYS DO BAD BUSINESS! TOMMY MARSTERS 1-18-22

The Loaner Car saga continues as Lexus of Winter Park is charging me small amounts on my credit…read morecard almost 2 months after I was given a loaner for an expensive service that took 2 days for them to complete. The nickel and dime treatment is certainly not worthy of an upscale, luxury car dealer. Shame on Lexus of Winter Park. .

Lexus makes a great car…read more Lexus engineers and designers work hard to make it a great value. Lexus has a strong brand.A beautiful logo.Beautiful showrooms. You can get a cold bottle of water with the Lexus logo on it.You can get snacks.You can get a nice loaner car while yours is being serviced. Unfortunately, none of those things are what truly matter. What matters are the people. The people answering the phones.The people communicating with customers.The people solving problems.The people deciding whether the customer matters or not. One of them is Ismarely Justiniano.Another is Morgan Allen.Another is Scott -- not even officially a service advisor yet, but trying to help.Another is Sal Sardisco -- the manager in service. They all matter. Because when they do their jobs well, all the branding, logos, showrooms, and marketing suddenly become real. "THEY" are Lexus. Everything else only matters because of them. The ownership experience is only as strong as the people representing the brand after the sale. I purchased seven vehicles from this dealership and meticulously maintained every one of them because, for years, these people made owning a Lexus feel like more than just owning a car. They made it feel like someone actually cared. That is the true value of a luxury brand. And if that culture ever disappears, customers notice it immediately. I am still a Lexus owner. And I'm still proud to be one. But Lexus should never forget: People build brands -- not buildings- maybe snacks- haha