Order #116641 I…read moreplaced my order on Friday, July 24, and received an email confirming the purchase. By July 29, after sending two emails requesting an update on my order status, I still had not received any response from the vendor. I eventually had to call the company myself to find out what was happening, only to be told that my order could not be fulfilled because the color I selected was no longer available--even though it was listed as in stock at the time I placed the order. I am extremely disappointed with the lack of communication and customer service. Customers should not have to repeatedly follow up just to learn that their order cannot be fulfilled. If there is an inventory issue, the company should proactively notify customers instead of leaving them waiting without any updates. Based on this experience, I cannot recommend this company. The inaccurate inventory information, poor communication, and lack of customer support made for a very frustrating buying experience. I'm sharing my experience so other potential customers can make an informed decision before purchasing from this company.

I placed an order online for a Garmin forerunner 5 days ago and it hasn't shipped I've called…read moreseveral times the last 3 days and no one answers. I've sent 3 emails and no response. I now need to cancel my order because I had to buy the watch elsewhere since I needed it now and not weeks from when I ordered it. Still trying to get a hold of them to cancel my order.

I've gotten my walking shoes from Murphy's Fit for close to 30 years and have had great experiences…read moreevery time. Knowledgeable and friendly staff is such a nice change from big box stores.

Great team at Murphy's Fit. Learned a lot about running shoes and fit for my feet. Unique selection…read morefor all fits. Excellent price for the right shoe for the right purpose. It did not disappoint. Thank you!

Been here over the years and often find nice shoes or accessories to get. It's clean, well…read moreorganized and staff encounters are friendly. I will keep on going ;)

Five star for product & pricing, ONE for customer service. Commenting on customer service only…read morebecause... in the words of Glenn Close from Fatal Attraction, "I will not be ignored" lol. I'm angry. Returned a pair of shoes, asked if they carried 1/2 size larger, was told no. I left the store, realized I left my my high end prescription sunglasses for driving on the counter. One may not have realized they were prescription and picked them up for the brand, regardless, this all happened in a matter of maybe 15 to 30 minutes. I know they have a lot going on but seriously, we are talking $500. plus No empathy, no concern, no care, took my number and sent me on my way. When I called later, I asked for a manager to check the "security" footage, I had the exact timing from my receipt. Again, some huffing and puffing a snide side comment "we don't usually check video for lost sunglasses" but Anthony assured me I would be contacted later that day, after a review of the "security" video. Nothing, tumbleweeds through the air waves. Now I intend to file a police report which will hopefully help identify what may have occurred. Ok, I feel a little better from venting but still angry.

Several years ago, I shopped, The Slipper Box and the shoes were darling. I'm still wearing them to…read morethis day. Great quality, classy and had to have shoes. I miss them.

Hanig's has been around forever, and the focus has always been on service. Aging with its…read morecustomers, it has definitely become the go to for comfortable / supportive shoes. I'll admit, when they were on Diversey way back when they used to have a lot more hip shoes. My mom would take me there when I was a teenager / young woman and we totally loved it. I can still remember the tall sexy black suede boots I got there in 1998. For a long time this Wilmette location (& I'm assuming Gold Coast too) has seemed more focused on middle-aged and "mature" styles, I've been telling them for a few years now that they need to bring in hipper supportive shoes - and they are finally doing it! Yay! I've been finding more and more shoes I actually like. The last pair I got there I actually really really love. They also seem to be diversifying their price point more, which is helpful because most people don't want to buy a $400 pair of shoes. And I'm starting to find some more and more good options there that are under $150. This location has easy parking & there are some other great stores in the Plaza Del Lago.

In an era where retail often feels like a race to the bottom, Alamo Shoes remains a masterclass in…read morewhy local, family-owned businesses are indispensable. I stopped in with my wife on a Sunday, and despite the store being absolutely packed, the level of service was nothing short of exceptional. Her salesperson was the definition of a professional: knowledgeable, attentive, and genuinely engaging without ever feeling rushed. What really set the experience apart was the attention to detail; he actually recognized the specific pair of shoes I was wearing and lamented that the particular color had been discontinued by the brand. That kind of deep product knowledge is something you simply won't find at a big-box chain or an online warehouse. Beyond the expertise, their in-stock selection is impressive. Being able to walk in, get expert advice, and walk out with exactly what you need is a reminder of how retail should work. If you value a staff that actually knows their inventory and treats customers like human beings, this is the place to go.

I found my new favorite shoe store!…read more Alamo Shoes at 5321 N. Clark Street in Chicago. The ultimate shoe store, It's a full-service shoe store where the salesperson finds your size, makes suggestions, and helps you navigate their huge variety of styles. Customer service at it's best! Whether you're looking for sandals or walking shoes, that pair of running shoes that will help you run that extra mile, or want the perfect pair of dress shoes for that special date, this store has them all. With fast and easy check out, and OMG, a free parking lot across the street, you have no excuses not to stop in. Give them a visit, I'm sure they will become your favorite shoe store, as well as mine.

A great place to find your perfect running shoe or any other type of fitness sport that needs…read moreproper athletic shoes. I love that they make custom orthotics like the ones you get at the orthopedic drs office. But the price is way cheaper especially if you have the road runner VIP membership. Alex was the person that helped me with my orthotic shoe inserts which to be quite honest an easy breezy technique. First you chose the type of insoles you wanted depending on arch and cushion support then Alex slipped the pair into a machine to heat them up for 3 minutes then the insoles were transferred to a machine where you had to step on top of them for a minute with your weight! The results were your new custom impressions on your insoles!!! Stop in and have yours made for any shoe. Your joints will thank you!!

Review (Edited) We…read morearrived at the store and were asked to put our name down. We started with one salesman who needed to leave and then turned over to another, so since we were first online and had to wait because there were 6 people and only 2 salesmen. One salesman spent time with a young girl and sat with her for a while while we were handed boxes. The service was awful, and I noticed two people left because they had no assistance. We have purchased from here numerous times and would have left if I didn't have my cash points. We will no longer shop at this store. Service is now here--try it on and put the shoes you don't want nicely back in the box. Add but pay $$. You really need to bring your customer service back.

I came in here not knowing what to expect but ended up leaving with the coolest shoes I think I'll…read moreever own. There are some great pieces. If you've ever been in a thrift store and wondered "where are the belts?" the answer is at Stepping Out on Faith. Wonderful customer service.

This place is a hidden gem! The shop has a wide range of clothing options, styles, and price…read more There is something here for everyone. The shop is well organized and has cute dressing rooms. The owner is super sweet and accommodating. I bought three wonderful scarves that day! Will be returning once summer rolls around for some dresses and such. Great quality as well.

That shit was cool going there to buy Air Force was fun but this year Im going back down there ti…read moreget 4 box of shoes

This is probably one of the most racist and disrespectful establishments I've ever visited! The…read moreworkers/Owners are very rude and treat everyone coming in the establishment like they're trying to steal something. I walked in to checkout an Adidas suit with 2 ladies after working out. None of us were greeted and 2 Asian men eventually approached us a short while after being in the store to ask us "what we wanted". Their general demeanor was very rude and stand-offish. They watched us and walked behind us the whole time we were in the store. The situation was very uncomfortable and we ended up leaving without purchasing anything. Refuse to patronize a business with workers/owners that don't treat potential customers with respect. One of the worst shipping experiences I've ever experienced!

DICK's has been around since the late '40s, and this particular location carries a great selection…read moreof apparel, shoes, accessories, and outdoor items! We stopped by to look for shoes and apparel, and the selection that they had were impressive! I loved that they featured all the brands, and their shoe section was well-stocked. There could be more staff in certain sections, like the footwear; the one that was on shift was slightly unhelpful. Located at Village Crossing, there's ample parking. +great selection of shoes and apparel +ample parking +located at Village Crossing

It's really nice to walk into a brick and mortar store like DICK's and find what you're looking for…read moreon short notice and at a reasonable price. One of our grand-darlings is starting off her softball career this week, and being a good GP-unit, we decided to gift her a pair of cleats to get her off to a good start. Dick's had just what we were looking for, again! The last time it was for bowling, and this time it's softball, and who knows what will be next, but we're happy that DICK's is around for us.

Two years ago I bought 2 pairs of very supportive SAS sandals. They fit well and were very…read morecomfortable for sandals that cost more than $100. I noticed that the innersole of one of the shoes (made of cork) was starting to disintegrate. I called the SAS store that I purchased them from (in Evanston, IL) and spoke to Linda, the store manager. She looked up the sales and noted that the shoes were over 2 years old. She was not interested anything I said and responded that if I got 2 years of wear from them, I should just replace them, (noting that 2 years was as long as I should expect them to last . ) I should mention that in IL, most people don't wear sandals through the winter season. I have bought many SAS shoes prior to Linda being the manager, and was very disappointed with her attitude . I no longer will buy at that store and wonder if she is correct about the longevity of SAS shoes? Ellen..Evanston, IL

Joel was very helpful 10/10 I enjoy coming here for the good quality shoes and the amazing customer…read moreservice!