Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

Service call 11 months after installation cost $300. Turned out all I needed to do was press one…read morewhite button inside the PTAC and then press another one. The guy who arranged the service call could've told me that over the phone.

My initial experience has been good. I called them because my steam radiator has been extremely…read morenoisy lately. The diagnostic cost was $200. The technician spent a couple of hours diagnosing the issue and was thorough and communicative. The technician on site was not 100% conversant in English but it was important to him that I understood the problem and he did an admirable job explaining it. Then Alex called me to explain it again and his explanation was consistent with the technician's. He emailed me a detailed description of the problem along with a proposed solution and clear pricing. I paid the $200 diagnostic fee via Zelle. Unfortunately, my boiler needed several new parts in order to be safe to operate (news to me as I had just had a maintenance visit from another provider 3 month prior). The technician was emphatic that I not run the system until the problem was corrected. I understand that the team drove out of state to retrieve the necessary parts for me so that my family would not be without heat overnight. They returned the same day and installed the parts. Again, I paid the sizable but reasonable repair cost via Zelle. The team was careful to explain to me that this safety/pressure problem was not the reason for the noisy pipes! So, they fixed the dangerous issue but still needed to do a valve replacement. They came the next day to replace the valve and found that a more involved job would be necessary because of the age and condition of the radiator battery in my bedroom. But, they explained that they could not do the extensive work in the cold weather because of a risk to the pipes and a possibility that we would be without heat for an extended period of time. They replaced what they could and said they would do a more complete job in the spring when the weather is warmer. So, my pipes are still noisy and I spent a lot of money but at least my boiler is safe to operate. Assuming that they are able to complete the repair job in the spring at a reasonable cost and with the same timeliness that I have experienced so far, I will be happy to continue working with them. It is refreshing to deal with a repair company that handles client communication in such a professional manner. Everyone was careful about wet shoes and mess and all of that, which was also welcome.

Vitaly was knowledgeable, thorough, and considerate of my space. I'd definitely hire HVAC Hunters…read moreagain!

I hired James to install a new through-the-wall air conditioner and haul away my old AC. Great…read morecommunication, reasonable price. He and his co-worker were polite, professional, and clean. I also hired James' team to clean out another AC unit 5 years ago, and they did a super thorough job. That unit is still working great. Highly recommend their services.

I am beyond satisfied with Elite Air Conditioning and Beyond!…read more James, the manager, was very communicative throughout the entire scheduling and quoting process. It was easy to find a time that worked. He also answered all our questions quickly and clearly. The technicians who came were very professional. They asked if they needed to take off their shoes, which I really appreciate. I offered them foot covers instead, as we are a shoes-off home. They were very kind, informative, and not only did the job, but cleaned the area around where they worked after they were done. They were on time, which is a huge in NYC and asked before moving their truck in our parking space instead of assuming, which again, is a huge thing in NYC. I am very pleased and the costs were very reasonable. I definitely would recommend this service and if I need future AC needs, I know who to call! Thank you!

Spoke to him two times, he was very professional and knowledgeable. something came up on my side i…read moredidnt get to call him but i plan on doing so based on my experience so far. i would recommend this person.

We've worked with George off and on over the past three years and he has consistently been…read morereliable, hard working and knowledgeable. He does quality work and is thoughtful about how he approaches different situations and problems. He recently went above and beyond, taking the time to secure one of the last of a discontinued HVAC unit that we needed as a replacement. This saved us thousands of dollars and undoubtedly took him a significant amount of time and effort. I'm confident in his work and wholeheartedly recommend him.

Rodney is my go-to. Speedy communication over text and phone, punctual, and gets the job done. I…read morehave a Weil-Mclain system in a three family building that a lot of hvac folks have not known how to fix, and Rodney keeps it in check and updates older frankensteined pipe and pump work as needed to keep make the system stronger and more efficient. Most recently he replaced a water tank the morning after i reached out the night before during this wild cold snap. Thanks Rodney!

Their service was poor. They proved through their work that they are truly unprofessional at work…read more Their owner were rude and team staff were drunk. They just waste my money and time.

Very knowledgeable and good dudes. Taught me a lot about HVAC stuff and explained everything to meread more

Nick was so great to work with. He was communicative, responsible, and took great care of our 6…read moremini split heads that needed a major deep clean. He was flexible about using my cleaning products as I can't tolerate fragrances, and he and his team were efficient and didn't leave any trace behind. He even addressed a problem that wasn't part of the initial quote, and the total cost was well below every other quote we got. Highly recommend!

Great service. Will use them again. They were very polite, professional and skilled. I feel as if…read morethey gave a reasonable quote and the work they performed has lasted through the season, unlike prior service providers.

Furnace stopped working the night before. Used Yelp to get recommendations the next morning. Mike…read morethe owner was the first company to get back to me. He came a couple hours later and diagnosed the problem. He had drive to mfg to pick up the parts and came back pretty quickly and was able to repair my furnace. I did call around to a few other places and got quotes. He offered competitive rates and was patient in explaining everything that he was doing. I highly recommend using AirMax for your furnace repair and maintenance. Please note that they only take cash and checks. No credit card.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

Ben did a great job with a heat pump on a new property when the developers ghosted. There was a…read moreleak in the walls in one of multiple possible lines and he clearly laid out the options, chances of finding the root cause, and cost of each approach. He was professional throughout and the work looks great, even though it ended up being far more com. I highly recommend Ben's services.