I have only been to see Desiree twice, but I have never seen results in my skin like this. Desiree…read morehelped me change my entire skin routine to fit my skin. Before her, I was floundering around with skin care that was making my skin worse and actively aggravating my acne. In only two sessions, I have turned 20+ years of cystic acne nodules into clear, calm skin. She gave me honest feedback and is also going about my skincare one step at a time. I plan to see her regularly for as long g as we are in the area. Tha k you, Desiree!!

I can't rave about Desiree enough and I've only seen her twice! Desiree has given me so much hope…read morewhen it comes to my skin health. She is the only esthetician I've met who has analyzed my skin and created a skincare plan without making me feel ashamed. Desiree is calm, extremely knowledgeable, has years of experience, and truly wants to leave a positive impact on her clients. I truly do believe she is a miracle worker because my skin has drastically improved with her advice and it has only been a few weeks. If you are on the fence about booking a service with her, let this be the sign you need to just go for it! You will not regret it :) thank you, Desiree!!

Waxing can be scary, but the staff is so helpful and reassuring, and booking was very easy. I had…read morethe best waxing experience with Roxanne. She is so sweet, and she truly makes the experience as painless as possible. Her technique is incredible, and you can tell she's an expert. She's also very efficient, and I will always request her! The results were totally worth it, I'll always come back here.

I absolutely love my waxer--she's amazing! However, I had a very disappointing experience with the…read moremanager, Avery. While I do take responsibility for a mistake I made regarding my membership fee, the way Avery handled the situation was unprofessional and downright rude. The tone of her messages was unnecessarily harsh, which left me feeling upset and disrespected. It's unfortunate, because the service from the rest of the team is great.

So I'm visiting TX from California so I have a usual spot. When I say Jennifer was FANTASTIC omg…read moreShe was perfectly gentle, kept me laughing the Entire appointment! I will definitely be coming back when I visit San Antonio again!

Love coming here to get my wax! Super easy to book online and make changes if needed. Staff is…read morealways really nice and establishment is clean. I always see CiCi! She is the sweetest! She's super gentle and always makes sure I am comfortable. I appreciate that she talks to me throughout my whole appointment so I'm not just focused on the little discomfort. She does a great job. Highly recommend her if you're looking for someone who's both professional and kind. :)

Okay, first and foremost... Kay is THAT QUEEN…read more When I tell you she is phenomenal, I mean PHENOMENAL. From the moment I walked in, she made me feel so comfortable, like I've known her forever. The energy? Immaculate. The professionalism? Top tier. The cleanliness and sanitation? 10 out of 10! Everything was spotless and you can tell she truly takes pride in what she does. What made the experience absolutely perfect is how she walks you through the entire process step by step and doesn't even bat a lash; she's so confident, calm, and reassuring. She genuinely cares and checks in with you the whole time to make sure you're okay, which made such a difference, especially for my first Brazilian and leg wax. Her space is sooo cute, super clean, and just has that welcoming vibe that instantly puts you at ease. And let's talk about the service... she made the whole experience smooth, quick, and way less intimidating than I expected. I walked out feeling confident, clean, and like a whole new woman If you're even thinking about booking... DO IT! Add it to that self care budget! Kay will take care of you, period. I will absolutely be back!

Honestly this was the BEST experience I've ever had! She made me feel extremely comfortable and at…read morepeace with my first time waxing. I overslept for my original time and let me reschedule without a fee, she seriously saved me and my self care day! It was so pretty inside and real cozy; she also has snacks and water! I went home with kids knowledge than I came with.

I have been a client for 7 years! Oscar is amazing ! He knows exactly what I like and gives good…read moreadvice on new looks.

Oscar and Miguel are such sweethearts. I loved my highlights, not to thick of strands like others…read moremake them. I had a great experience!

I absolutely loved every minute of my service at The Wax Factor!!! This was my first time getting a…read morewax and I was immediately comfortable with the entire experience. She recommended products to use for exfoliating and up keep and explained everything she was doing during the process. I definitely will return for future waxes! Thank you so much.

From the owner: The wax factor studio specializes in Brazilians, eyebrow waxing lip waxing, and any of your full…read morebody waxing needs.

This was my first time in this location and the customer service was great. I was a bit nervous due…read moreto the reviews but they do deserve more 5 star reviews! Overall, I had a great experience.

I scheduled an eyebrow wax only at 12:30pm. Arrived at 12:24pm and was told I was skipped because…read morethe lady called out my name, but a man stood up and walked back which was a complete lie. I heard the name of the man called back. The lady at the front tried to make several excuses and after 15 min of waiting I ended up leaving and not RS because she didn't know how much longer just said it would be soon. I had to leave since I was on my lunch break. Just sucked because rather than being honest of the situation she kept making up lies as to the delay.

Alexis is absolutely amazing!! She will do exactly what you want. She did my make up for my wedding…read moreand it was identical to the picture I showed her. I got compliments all night about how beautiful the eyeshadow was! I only go to Alexis for eyelash extensions. I first got a natural fill and it was subtle, yet still noticeable and pretty. I recently got a full set of lash extensions and these lashes are high quality silk! They are just as lightweight and natural looking as mink, if not better. Alexis takes her time to make sure the application is flawless and the outcome is perfect. The salon space is gorgeous and very relaxing. Alexis is always professional and communicates great with her clients. You will not find another esthetician with the same quality and price as Alexis. She is the best!

Alexis does a amazing, she sweet, gives you the natural look we all look for and takes her time…read more But not 3 hrs.