We love this location, the food and customer service are great! The dining room was clean and the service was fast.

The workers are so friendly, I was greeted the second I walked in. I always love coming here because it's like a breath of fresh air with the nice low music and the nice environment. The food was phenomenal. I will be coming back! read more

Food was great stuff was nice except the cook in the back that was yelling at his coworker most of the time and just being rude in general

I went on a Sunday to order sandwiches for my wife and I. The food was delicious and filling. I'm looking forward to eating in the restaurant. Not as great as Huff's but a close second. read more

The young man that took our order and then brought our food was exceptional! He was polite, friendly and was ready to serve. I did not get his name, unfortunately, but we were there on September 19 at noon. He should teach a class on how to be a face for your restaurant. read more

Love McAlisters Spuds, Soups, and Sandwiches. Come here occasionally to grab a sandwich and have never been disappointed! Check them out!!!

Under new management!! The Counter staff was very friendly and helpful. The Manager was present and walked around in the dining area. The food was awesome, as always. Service has GREATLY improved!! Thank you, McAlisters!! read more

Best place ever. I love their Smoky & Spicy Sandwiches.!! The Guy who took our order was very attentive , nice, and Understanding. Definitely all staff are working together and making quality food. Congratulations, cause you've great people working at this location read more

McAlister's Deli - Relax, quiet.! And cozy.!! Just Lovely - Salad Near Me - Spring Hill, Tennessee

The staff was top notch. The food was served with a smile and looked better than the pic on the menu. I mean how often does that happen? The guy behind the scenes making the sandwiches walked out and greeted my wife and I and made small talk but was so respectful. They just don't have places like this anymore. They just don't make a crew that is so great anymore but they did at this McAlister's location. We will definitely be back. read more

I usually really like McAlister's, but this location needs a bit of tlc. The few times we have been here something is either left out of the order or is completely wrong. I understand that decent help is hard to find though, so I can't blame the restaurant as a whole for that. Perhaps, just make sure the workers know what all they are responsible for? read more

Usually a decent place for a food-chain level lunch but they're obviously suffering from the employment crunch. I try to be cognizant of the trouble restaurants are having right now but this was not a good experience. There were maybe 20 un-bussed, really sloppy tables which is never a good sign. Thirty-five minutes after ordering, our chopped salad and ham and cheese sandwich came out. My sandwich ciabatta was covered in some odd green substance so I sent it back - cross-contamination is just a thing I try to avoid. Twenty minutes later, the annoyed manager came out with my new sandwich. I politely tried to explain that as a person with a dangerous food allergy I have to be wary of cross-contamination, but she just shrugged and assured me it "was avocado dressing from the cook's glove." Right, that's what cross-contamination is, and it's not cool. #Restaurant101 So I don't know, I don't have high expectations of places like this, but still... read more

We have been eating at this restaurant since 2009. It was good at first but after a couple of years the service and the food was not up to par. We go occasionally because my wife enjoys a particular sandwich. But it was not good for me. During the last year we noticed much better service and our food was excellent. No more errors, food was out faster and the order takers were noticeable more professional. I am so thankful for the change I told the manager tonight. Great job done by all. read more

This location is not taking COVID seriously at all. The cashier used their mask as a chin guard and was not using gloves or washing hands after handling money. There was not a single clean table in the dining area. The bathrooms and dining room floors were disguising. Not even clean for non pandemic times. read more

This was a great experience. The sandwich was great. The cashier was super helpful with helping me pick a sandwich. The restaurant is super clean and the music was nice and not too loud. Over all a great restaurant to eat at. read more

McAlister's Deli - McAlister's club - Salad Near Me - Spring Hill, Tennessee

No spuds, no lemonade, no strawberry lemonade, and very slow. Kids that seem to be running the place were polite but no organization and I blame the lack of management. read more

I placed two takeout orders a few weeks apart. Both were missing items AND the items that were included were wrong based on what was ordered. This place is a joke. Don't even bother. Today's order: 1) spicy turkey melt NO bacon side of cheddar sunchips + pickle 2) veggie sandwich + pickle side of veggie chili Here's what we actually received: 1) Spicy turkey melt WITH bacon. No cheddar sunchips. Yes to pickle spear (which is a relief because they missed both pickles last time). 2) Veggie sandwich. No pickle spear. Side of veggie chili. Thanks for nothin, McAlisters. read more

kitchen staff was cussing loudly from the kitchen where the dinning room could hear, they said they were out of onions, come on man this is a sandwich shop! and didnt make a simple sandwich correctly....asked to correct it and it was simply put back into the oven. Wasn't fixed. read more

For a chain deli, the selections are good. This location has very good staff. We felt well cared for. The food was fine. It's just not a place we think about going. They don't have the pull of a Panera, but we appreciated the helpful service. read more

I can't believe we don't eat here more often. We absolutely LOVE McAlister's Deli for so many reasons! 1. Their music is truly the Best! I love to sing along as we know every song and the songs are all good clean top songs of the 60s, 70s and 80s. 2. More importantly, the soups are hot and delicious! Sandwiches are fresh and yummy. The baked potatoes are always wonderfully delicious and their Tea is the best anywhere around! Their desserts are great too. 3. It is the perfect date lunch or dinner spot. Not too expensive and such a quiet great atmosphere. You really can't go wrong with a stop at McAllister's in Spring Hill, TN! read more

Today was my first time to this location. Elizabeth and Elise were at the front and they were very friendly and sweet. My food came out quickly and everything tasted great. I prefer this location's friendliness and professionalism over Columbia. read more

The food at this location is always good, but everything else about it is awful. The employees don't seem to care and act as if they would rather be anywhere but at work. The bathrooms are not clean, smell bad, and out of paper towels. Tables are not bussed, and tables that are bussed are not clean. Their credit card pay machine prompts for a tip and makes you press extra buttons to not tip. And why would I tip when the employees aren't really doing much anyway?? I do not recommend this location. Maybe if ownership changed things would improve. Not sure I'll be back. read more

Awesome sandwiches!!! The New Yorker is the bomb!!!! But with baguette bread+cheddar+mayo+pickle. That is the LOS ANGELES WAY!!!!! GO LAKERS!!! read more

McAlister's Deli - The NEW YORKER made incorrectly on one visit. Spring Hill, TN location. Where's the beef??? - Salad Near Me - Spring Hill, Tennessee

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We do not go to the restaurant any more, but we were here last night and had terrible time, the food was so bad,( Clubs) but we asked the guy for a pickle, we saw this guy touching the doormat to clean it, picking up plates from other tables and going back to take an order, and went to kitchen after we asked him again for bringing us the pickle in 2 second, he for sure never washed his hands. Employees in the kitchen were not covering their long hair and no gloves at all, all 3 of them with long hair. we could not eat anymore in this restaurant after seeing all this.we got home and both of us puked up. If you guys are clean; do not eat in this restaurant, People who are working here are dirty, rude young people who do not care about the customers. read more

I am new to the area and have eaten at a number of McAlister's before today. I will not go back to this one. Service was really slow at lunch time, hardly anyone in there. It was dirty and the food was poor. Don't go there. Paul read more

I've tried to give this location a chance but every single time I'm here they're out of everything and it takes forever and it's priced way too high for what you get. It's always a terrible experience. I would not recommend going to this location to anyone. read more

We waited for 35 minutes for 2 sandwiches...a corned beef and a club sandwich. The manager, Noah, was particularly rude when we said we had to leave and couldn't wait any longer for our order. He stated that they were short-staffed and he doesn't like when people don't understand. Oh, we understand, Noah. But why should the customer now "expect" slow service and cold food? You will lose enough business to balance out the shortness in staff. Don't worry. read more

This place has the worst customer service I have ever seen. We got this tonight a sandwich and nachos, it took them 30 minutes to get our food. Keep in mind they have maybe 3 orders on the screen from what I can tell. I saw at least 6 workers in the back!!! We get home to eat and my wife got the loaded nachos and everything was in a cup, no cheese. Never going back to the dump. Also they are over priced read more

I used to be a big fan of McAlister's, but the menu options and portion sizes seem to keep changing every time we go. This past time I ordered the club sandwich and I thought my sons kids turkey meal got mixed up with mine. His meal was larger than the adult meal I purchased.. needless to say I was a tad disappointed. If we are in a rush and are headed to Lowes we may swing in as it's the closest option, otherwise there are better options to grab lunch. read more

The restaurant tables were not busted. I counted six tables that had dirty dishes on them. Then we waited a full 20 minutes before our food was ready and brought out to us. When we received our food, our sandwiches were cold and my soup was luke warm. read more

I have been here several times, and each time is better than the last. The service is always above and beyond and their food is truly delicious. The prices are a smidgen on the high side, but that doesn't put the slightest shadow on all the positives. Bonus: They do tons of charity work! Support those who support others. read more

I bit into my sandwich to find an entire wooden toothpick INSIDE my sandwich, then as I inspected the rest of it I found a STAPLE also on the bread of my sandwich. So disgusting. Sandwich was sloppy and ingredients were old. Not to mention the terrible customer service... waste of my time and money. Tried to call and get some resolve, nicely asked for a Manager and was put on hold so long I finally hung up. This place needs to go. read more

McAlister's Deli - Wooden toothpick and staple in my sandwich. Terrible food. - Salad Near Me - Spring Hill, Tennessee

Drinks and food is decent. But costumer service just sucks!!!!!!!! Got treated bad. Plus the employees don't even know how to use the app. And I bought the 30 day trial for tea that I got on the app, and the employee was getting upset that it wasn't working. Don't want to get much into it. I'm just really upset over how I got treated!!! read more

Done with this place. Placed order. Took 27 minutes to deliver to our table when restaurant only at half capacity. Panera has it figured out. Not sure why mcallisters can't improve their processes. read more

Ok not going to lie the food was really good when they first opened and still is decent but whatever they clean their floors with stinks really bad! It smells like bleach. We came in a couple of times and turned right around and left because of the smell. They may have fixed it since then but I'd be careful and not come here starving as you might be leaving because of the smell. Best bet to be safe is get it to go. read more

Never happy with this place. Every time we come or see from here the orders are always wrong. Food has lost its flavor and the staff is always rude. The only reason I give two stars is because I love their sweet tea. As a bonafide southern girl, if your sweet tea ain't good...well.....the rest of the food is bad. read more

Waited 45 minutes for a to go order. No apologies or reason why. Very disappointing.

Last couple of visits to another McAlister's were not very exceptional, but we were hungry today, so... Had a great sandwich, a BLT&A. Drinks were huge, sandwich was great. We'll be back. read more

gone way down hill...the last 3 times that I have eaten here they are out of something in my order. Slow service, employees who would rather chit chat with each other instead of waiting on customers. Ordered a plain baked potato and a side of broccoli and watched my order side there in the window between the lobby and kitchen for 10 min while the 2 girls at the counter continued to talk and cut up. Brought my order out and of coarse they informed me they were out of broccoli I proceeded to put butter on my potato and the butter never melted took a bite and the potato was cold. Sent it back and got a refund. Won't be eating here ever again. From the looks of it not many other people are eating here either because it is always my family and one other family and that's it. read more

Today was my first time here and I sooo enjoyed it. I was a bit skeptical bc it always seemed like it was empty, but I seen people were in and out. We dined in. I had a savanna salad and chicken potato, boyfriend had chicken tortilla soup and a regular potato each was 7.69. Of course couldn't leave my sweets alone. So I decided to try a Heath cookie. Deliciousness, you better get you one and it's a great size to hit that spot! Food was a very decent portion, which shocked me. However, they were a bit stingy with the toppings (green onions, bacon bits, etc.) so next time I know to order extra toppings.Sweet tea and fruit punch for drinks. My tea wasn't really sweet to me, it was kind of watery but definitely not that bad if you're a tea lover like myself "sugars on the table". Customer service was great, they came around and got our cups for refills. Tony was very nice and attentive to us. Oh before I forget, I had a sherry vinaigrette with my salad. It was awesome!!! I most certainly, will be back and very soon. read more

If I could give them a ZERO I would. We don't go there often but when ever we do, they ALWAYS screw up the order. Today was no exception. I checked the bag before leaving and noticed it included someone else's order, which I gave back to them. Then after getting home, my wife realized they included the wrong flavor of chips! Given that business has fallen off, as a result of the pandemic, you'd think they would take the extra effort to check every order thoroughly. read more