John was very courteous and professional. Good customer service. I'm transferring from AutoNation…read moreToyota in Ft. Myers, FL. I would definitely say he is a great first impression for my first time at Beechmont Toyota.

I've had my 2005 Toyota Matrix for 15+ years and loved that car. I've maintained and taken care of…read moreit over the years. It definitely shows. Unfortunately a total loss occurred and it's time to get a newer car. I miss it. A lot of great memories and it ran like a champ. My Mr. mentioned coming to this location. He's been to this location twice and loves the service. He mentioned the car sales representatives are not pushy, friendly and accommodating. So I decided to try them out. I was wanting a used car with low mileage at a reasonable price. I wouldn't have mind getting another matrix but they don't make those anymore. So I looked at the Rav 4 in the used section and fell in love with a gray vehicle- 2022. Vic came out and greeted us. Very down to earth and patient man. I was at ease and didn't feel pressured to buy anything. He walked through the details and asked if I wanted to test drive the car. We asked him to tag along so any questions we had, he answered. I asked a lot of questions. He was honest and not pushy. I fell in love with the car. I know it's not good to jump into the first vehicle you see but my gut told me to get it and my Mr. Supported me in my decision. It took 3 1/2 hours but now this baby is mine and I'm proud. Everyone at the dealership was kind, attentive and knowledgeable. I can see why my Mr recommended this place. Thanks Beechmont Toyota for helping me get my car after 15 years owning a Matrix.

We had an exceptional experience purchasing our daughter's vehicle at Beechmont Subaru…read more After our daughter was recently in an accident, buying her next car felt overwhelming. We visited several dealerships during the process and quickly learned how much the experience can vary. From the moment we began working with Dustin Teetor, everything felt different -- calm, straightforward, and pressure-free. Dustin was professional, patient, and genuinely helpful throughout the entire process. When our independent inspection uncovered a few concerns, he handled it respectfully and worked with us in a way that made us feel confident and taken care of. He even went the extra mile to arrange a bow for the car when we picked it up -- something our daughter has always wanted. That level of thoughtfulness meant a lot to our family. Tim Sizemore in Finance was equally impressive -- practical, transparent, and efficient. He explained everything clearly without any pressure. Kaitlyn Gregory also stepped in seamlessly on a day Dustin was out and treated us with the same care and attention. Every interaction we had was positive. We never felt rushed, pressured, or unappreciated. This experience absolutely earned our future business. We have another child who may need a vehicle in the next year, and we will definitely be back -- and asking for Dustin. Highly recommend this team.

This is the 3 rd car I've gotten from them. Conner is super cool to work with and they really do…read morewhat they can to get you into the car you want! I love these guys.

You guys are scammers , you get these big down payments and then the car motor blows up. You keep…read morethe money and do not fix the car. You should be investigated by the police

I would give it a 0 if I could. I have terrible credit. I informed them of that. The finance guy…read morewas absolutely rude, disingenuous, abusive and mean. He berated me on my credit report about each short coming. Hostile was more the word. All he had to say was" we can't sell you a car at this time". But he proceeded to chew me up one side and down the other. Claiming he was going to "fix" my credit. I walked out. It was so bad my husband , who has Alzheimer's, cried in the car on the way home. That's no way to treat anyone, no matter their credit score.

I was pre-approved and had a friend drive me from Lexington, KY today to this Cincinnati location…read more I had 4,000 dollars to put down on a 13,000 priced car. They said your approved and to come on down. When I arrived I was told I must have 11,000 down to get the car after I had been told I was approved. I drove all that way to be embarrassed. This companies lies. The approval was digital, which means they had all information, approved me and I still had me drive there to be denied. Instead of them letting me know online. This is hurtful and very sad.

I went here knowing what they are, it's a dealership that takes advantage of people with poor…read morecredit in order to charge them triple a vehicles true value. I was approved for one car, out of the many in the lot. My credit wasn't poor but wasn't great either. The car was 7 years old and the price was told to me after 2 hours of waiting and when the electronic contract was made. I needed a car and made the deal. L

I have had some really great experiences with them since and I am glad to have given them the…read moreopportunity. Great service with great follow thru.

I called about a truck for sale, informed the salesman I wanted to buy it. But I wouldn't be able…read moreto make the drive for a 3 days to my work schedule (first responder). I followed up by telling them I had funds ready through my credit union and sent them confirmation I had a rental car to drive me there. I asked if they needed a deposit to hold the truck and was told no, they would hold it. The following day I was texted that the truck had sold and sent a much more expensive option. Now I have had a credit inquiry, rental car fees and time off work for no reason.

If you're in need of a car and need to buy a used car. Do not go to this guy to buy a car. It has…read morebeen nothing but fraud, and he plays games. Not only that, he's got a backyard mechanic, hack. I have too much to list to tell you, Why not to go to this guy? I'm in the middle of a lawsuit with him. And have the ohio attorney general involved. I am trying to save as many Americans as I can. From this guy!! he's running a scam. Do not pay with your debit card either if you had bought a car with him. Do not listen to sob stories. He gives about his worker or himself. Best thing to do is don't stop in to even look at the shady cars that he's got.

NO stars. paid 2x the asking price and Lou said he would have it running great. made it back to…read moreMichigan with a few lights coming on dash and it unraveled from there. my mechanic had to replace the only 2 two things Lou did as not right and the reason it ran rough coming home with lights on - blown head gasket and a draining battery and cannot find the short. thousands in repairs. It's dead in my driveway. Said he's out of town for 2 weeks. He would call when back. No call. No reply. thanks Lou. Should have read Ashley's review.