The good: I came to use the restroom and it was clean and tidy . The employee was still mopping areas while I was there. The good: It does have adorable nostalgic charms outside and all the modern stuff inside. Thanks for being so tidy today! read more

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I understand this is fast food but do better. My sandwich made wrong missing cheese slice. My son's happy meal missing apples. No cup given for my wife's meal. (I Only ordered a sandwich). We came here for a quick snack shakes and let our little guy play in the playground. Shake machine broken. I believe because they were busy they just said that. So no shakes messed up orders and the whole place is filthy. The play park the tables and every touchable surface was filthy. I'm not going to say anything about food quality because I get it. It's McDonald's. There is no reason for all of the other issues. This was my first and last time stopping in here. I'll probably still swing by for my monthly breakfast but drive through only. read more

McDonald's - Filet-O-Fish double - Fast Food Near Me - camden, New Jersey

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I have ordered the same thing from McDonald's for 20 years and only these morons in Camden mess it up I asked for a plain 1/4lb with cheese add Big Mac sauce I also say make sure it's only cheese and Big Mac sauce and two times in a row no cheese read more

Learn how to use there equipment and train there manager properly.Most of these folks dont know how to properly check beef integrity or how to handle the dairy units..Your meals are to expensive for you to always have dirty frie oil..Training is Key.I dont understand why McDonald's is still in business.All you folks that feel like you selling steaks.You feed minoritys trash food.There no respect for folks time.The computers in the lobby that has been made a trend in America we should not shop in those places anymore.They cutting your jobs and you are allow it. read more

Food: Mid Service: Horrible Ambiance: Not delightful First off, the experience itself was terrible. Me and my mom came out to do our last dashing order before calling it a night and this location was PACKED. when i mean packed. I mean there were cars wrapping around the building. We were on crunch time so we went around nicely to park near cursive so we could go to the pickup window that was for dashers to easily pick up orders since you should think that the orders we had were already done. It wasn't. My mom stood there for 5 minutes with other dashers only for one of the employees to tell them that they were closed there. cool, no problem. It would've been nice if they had a sign there saying they won't serve that window for outside pickup. they meant to say they closed inside at 11pm, not outside pickup. two different things. So anyways, we go around. My mom is already a bit irritated since we have to go all the way back around just to get to the second window for someone else's food. As dashers, we treat other people's food like our food so things can move a bit quicker and so our rating doesn't go down. My mom being her, she tried to cut in between cars (talking to them beforehand about our situation since the order was already placed. it wouldn't make sense to be mixed up with people that's ordering) but they wouldn't let us in, which is understandable. i get that since they had to wait as well so once the employee told us what we couldn't do which was cut, my mom told them it wasn't right that dashers had to wait in drive thru for orders that are already placed and should be done by then, so when we pick it up it's already cold. that's not a good look on dashers period. We finally decided that we had enough time to just get in line before it got too long just to wait. we waited like everyone else and when we got up there my mom just asked why they had it closed (the window) in the first place and that it wasn't right for dashers to wait. i guess the employee got mad at her "tone" and they started to go back and forth. As this was going on, we already beforehand contacted door-dash to let them know about this location and how poor the service was. I was already on my way to let this customer know that we probably wouldn't be able to get her food since they were arguing with basically customers over food. after 5 minutes of them shutting the window on us they they 'canceled' our order which isn't possible since we're the only ones who could do that. again, this wasn't our food for them to cancel. so we texted and called the lady that we had to dash to about the issue. when that lady called up to the place, in the opened window we could hear her saying that she "wasn't gonna give her your food" since she deemed my mom having inappropriate behavior over their lack of urgency. I was very displeased by this dispute because after threatening to call the police after we wouldn't move because she wouldn't give us our food, she gave us all the wrong things. We don't know what she could've possibly done with the food since it was a very light bag. No drinks in the bag but we were already down the road to try and get away from this mess. This was all 'handled' by the so called manager that night (Friday, July 5th, around 1:00am) She wasn't very professional about redirecting dashers and she had a bonnet on. If you were the manager, why indulge in an argument when you could just apologize and give the food with no problem? Our problem was that they didn't start the order UNTIL we finally could come to the window after sitting there for 15 minutes. This McDonalds needs to do better as the way those two employees were talking to us and the lady that we were dashing for. Will be calling corporate to get this issue resolved. read more

McDonald's - Texts between customer about wait time and service. - Fast Food Near Me - camden, New Jersey

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Horrible customer service. Stopped by for breakfast with my kids placed order for table service which never happened after 20 minutes I went to counter to check on things. Plenty of people working but no one paying attention. Eventually hair someone to check but couldn't find food. After standing here another 20 minutes someone finally asked again for my info and managed to find a bag sitting off to the side that was mine. Food was nearly an hour old at this point cold and soggy and they didn't get the order right missing the sausage for burritos neither me nor my kids could even finish the slop we were served. read more

If you door dash here make sure you check your bag because the one guy that works here will tell you everything is in the bag and lie right to your face. Constantly forgets drinks and sauces read more

Absolute worst McDonald's in south Jersey. They will forget half your food and then argue with you and treat you like you have the learning disability. The management is a disgrace, hung up on me when I called about my food being wrong after waiting in the drive thru twice. No sauce, no napkins, all the sandwiches were wrong, forgot an order of frys which also had zero salt and was drenched in grease. (Old fries double fried) This location is terrible, eat anywhere else. If you want your money and your time wasted this is the establishment. -2 out of 10 they don't deserve minimum wage. Tired to pick up something fast and easy and got the exact opposite. read more

If I could give this place no stars I would. How do you get a mcdouble confused for a chicken sandwich? I don't eat mayonnaise either and they gave me a chicken sandwich that was opened. My sandwich looked terrible when I got it. read more

McDonald's - They mess with your food. It needs to be reported to the health dept. - Fast Food Near Me - camden, New Jersey

If I could leave zero stars I would! This location has THE rudest and most ignorant workers, not to mention they're dumb as rocks or just don't give af about their job. Every single time I have been there, the service is HORRIBLE, and something is wrong with my order. The entire staff needs re-training and they need to take a kindness class or something. If you're that miserable, or just lack manners and decency, you shouldn't work with the public! PERIOD!!! I can't imagine hiring a whole crew of ignorant a$$ people! How does that happen? Slim pickins I guess. ‍ DO BETTER!! Oh and this is how one of my sandwiches was wrapped...NO EFFORT AT ALL and my bag was practically thrown to me and the drive thru window was immediately shut before I could even ask for any sauce read more

McDonald's - a bag of fries and a sandwich - Fast Food Near Me - camden, New Jersey

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Matthew is the NICEST BEST customer service i have ever seen at mcdonalds!! This person went above and beyond and deserves a raise asap!

Picking up the Phillies box and This is what comes in the box so disgusted!!! Check your food before selling it to people !!! read more

McDonald's - Fast Food Near Me - camden, New Jersey

My food came cold not hot I wasn't notified when it got here I wasn't happy at all with the food order read more

I ordered inside, because they always mess up my order in drive thru. After waiting for a short while, a woman asked the crew where her order was. One of the employees in the back yelled, "Stfu bitch!" There were about 4 other people including myself who heard what he said. The woman remained calm and stated she will talk to a manager in the morning. Meanwhile, I finally get my order, gave a quick glance to make sure everything was in the bag and drove home. I looked at the bacon quarter pounder I ordered and thought, "You've got to be kidding me?" They just threw a split piece of old hamburger meat on bread on put it in the bag. I was so pissed that I went back and complained. After they replaced my sandwich, I was headed out the door and I could hear a young female yell, "Yes, get out!!!" This place is ghetto and unprofessional and they need to get a whole new night crew or else!! This was Sunday night 10/15/23 at 9pm. They all need to be fired!!! read more

McDonald's - Bacon quarter pounder - Fast Food Near Me - camden, New Jersey

Husband and I stopped in for a late night snack. After waiting in the drive thru for 10 minutes and never moving, we looked up their hours on the internet. McDonald's website stated that they were open 24 hours, both inside and drive-thru. We decided to park and walk in. Began ordering at the kiosk and the woman/employee behind the counter began speaking loudly to us (and a few others who were also ordering at a different kiosk). She said, "Inside's closed. How did you get in here?" We told her website said they're open 24 hours and that the door was open. She rudely said "goodbye" and repeated herself several times. Don't waste your time at this location - keep driving to the next McDonald's, where you'll be treated like a human. read more

Ordered via mobile app here, then was completely ignored outside while the restaurant was empty. After 15 minutes, had to drive around and go inside with my crying infant to ask about the food only to be given incredible attitude by the staff who attempted to serve me cold food with no apology for why I had been ignored. When they "remade" the food, the burgers were cold and the fries were literally half filled. Worst McDonald's experience I have ever had. They essentially stole from me as they did not provide what I had paid for, and all the while gave attitude, eye rolls, and no apologies. We will never return. read more

I like to play a game at this McDonald's called "let's see how bad they can screw up my order." Tonight I asked for 2 special requests that I was sure would lead to complete disaster: 1. No ice in the drinks. 2. No onions on one burger. Both drinks had ice, but there were no onions on a burger. Ok a 50% success rate isn't bad for this place. Oh..oh wait..I asked for Apple slices in my daughter's Happy Meal and she was given double fries. Welp McDonalds..you've failed me yet again, but when you go in with no expectations, it's hard to be let down. The staff always seems to be nice, though. So there's that. read more

I am visually handicapped. I asked one of the supervisors to help me order my lunch from the kiosk, and they refused, told me to give my order to the person behind the counter. I wanted help with the kiosk so I could see what I was ordering . when I got home my order was completely wrong. I asked for a quarter pounder, with cheese with lettuce, tomato and bacon, I got no lettuce no tomato I asked for chicken sandwich with lettuce, tomato and cheese got no cheese. I called to complain it went straight to voicemail and voicemail was full ,place is poorly managed, and workers should be much more helpful! read more

night crew always an issue fries aren't fresh forget sauces and don't make sweet teas and the night manager that was a younger girl has a very rude attitude read more

So much for fast food. Nothing fast about this place. Planned to stop for a quick breakfast before heading on the road. First they have no coke. Yes you heard me correctly McDonald's that place that coke had the largest contract with has no coke. Then I pay and the new girl taking the money was learning how to do the transaction. I have no complaints about that. New people have to be taught and you have to be patient when they are being taught. So it took an extra minute. Then I was asked to pull to the number two window and we were just waiting on a bagel. That has now been 7 minutes ago. read more

There are a few longtime employees who deserve applause, but generally the customer service is abysmal and the new app has worsened matters. It is tedious to enter a "deal", only to find it has excluded the item sought in the final order. Allowing orders by mobile order only is obnoxious when presented on a menu with restaurant only items. The staff could be more accommodating but most are not, particularly the day manager who accused me of asking for "free" fries. Seriously? read more

My experience at this place has always been good they need to keep maintaining the outside of the establishment due to Drug paraphernalia left on the outside. I came at a busy time of the day and it looks like they were short someone to keep up with the bathrooms and the refreshment stand. All everybody in there is busting their butts working really hard. I will come again read more

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if I could put no stars I would! they don't deserve one! I'm a dasher, and have reached out asking to speak to the district manager MULTIPLE times about this location, even have case numbers, no calls or emails back. went in to pick up an order, said it was to be ready at 8:56, at 9:03 a group of gentleman come in and place the order they receive their food before I get any acknowledgment of me standing there. I had already been there 10 minutes waiting for my food. There was a female manager who is trying to get the cooks to make the orders and trying to speed out the DoorDash orders since there was seven and none of them were done, the cooks replied to the manager. Fuck you will get it when we get it. She tried to ask again for them to please stop talking and get to work, and they again replied to her. Fuck you will get it when we get it. That manager qbjjhqathrew me I'll Call mu I'll manager propped up against the pie warmer, talking to said cooks and completely disregarding her comanager, and not providing any support. As a matter of fact, she was telling the staff you don't have to listen to her. I've been in restaurant management, my whole life, you don't treat your comanagers like that. When I called the store to try to get a number to contact the higher up the manager propped up against the pie case answer the phone, she told me that I should be assured that the cooks are doing their job, and that's how they talk to each other. They talk to each other that way all the time. I told her no you don't you don't say fuck you to your managers nice try. This store is a joke I have put in numerous tickets requested enormous numerous callbacks is the same thing if I manager sitting on a laptop, not doing anything and the staff not being able to handle the orders, they tell us Doordash has to go to the third window, but they don't answer the bell. Then they tell us to go to a different window that has no power tonight I was told that I needed to come to the second window. They don't know what they're doing there no one is ever on the same page. The higher management is a joke I and my husband, both have owned our own restaurants and in district managers for multi million dollar franchises, this is not the way you run a business . read more

I take it back the employees did not listen to the drink I wanted! It was a ice tea not a coke without ice :(

This is the worst. The staff is oblivious, the floor is so slippery with grease that I have to use caution with every step. Dirty, dirty and might I add dirty. A staff member was laying down on the bench where customers would sit. Poorly managed was obvious. If this was my only time there I might forgive this poor example of a fast food establishment but...every time I have had the same experience. So...I will travel to other locations rather than experience this McDonalds. Ray Kroc would be ashamed. read more

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Awful. I don't know about the day crew but the night ? Jesus it's the worst. A bunch of young kids and mentally challenged adults and a poor overworked heavily pregnant woman running the whole shit show. The simplest of orders take forever. Walked inside order 2 mcchickens , that took 25 minutes. The floor is "wet" I'm not sure the substance but, I've slipped many times. The order kiosk never seems to have receipt paper, forcing you to repeat your order to the cashier which defeats the purpose of a order kiosk! The condiment station is a mess , ketchup everywhere . Young workers playing instead of working. It's just romper room fuckery ... 2 stars because the ladies room is always clean. read more

I'm only giving it a 3 stars because they are the only location with an ice cream machine open late night. Which truly I appreciate. I do not appreciate however that I spend bread on muchies and can't even get my nuggets. Ice cream checked but now I just gotta bag of tangy bbq? read more

I have a secret love of McDonald's - no matter how sophisticated your pallet, there is no denying that the McDouble is a great value or that the fries have the potential to be great (if they aren't 12 hours old and unsalted)... plus your options are limited when it's 4:30am on a Monday morning and you can't sleep. Generally, I've found that I can indulge in this guilty pleasure quickly and easily 24 hours per day - With the exception of most McDonald's having the conveniently "broken ice cream machine" certain hours. This McDonald's is different though - I think the employees are robbing the owner. Every time I go here between 3:30-4:30am they tell me "the system is down" and it's "cash only" - they also can't ring it up at the speaker - you need to pull up to the window to order. Why is the McDonald's in deptford always able to accept credit cards during this time? Why can they provide a receipt? Their system is never "down". It's simple, the make up the number and pocket the cash. If you own or manage this McDonald's, I urge you to do a mystery dining sting at around 4am on a week day. If you address this issue I'm certain you'll see a surprising spike in sales and cliff like drop off in food waste! read more

The absolute worst!, started taking my order then stopped, took someone else's order then decided to finally take my order over Again!! Waited almost 15 minutes, finally got my food but no drink! Another 5 minutes to ask me what I'm waiting for, I told them my drink then they blew me off!! This was around 10:30 at night! The absolute worst!!! read more

At least the food is consistent. The staff is always inconsistent and doesn't listen. My order was simple: A SMALL FRY. Is that difficult? Apparently it is because when I got to the window, the person said "one medium fry?". No, "A SMALL FRY." When I pulled to get the fries, it felt like a secretive deal as the person opened the window, shoved my bag out, and shut the window. Nothing said, just a sly transfer at the window. For the most part, the service SUCKS! but it is the closest one to me and the one one Mt. Ephraim Avenue in Camden isn't much better. read more

The reason for my bad review is that my burger was pink. This has happened to me on multiple occasions at this location. The first time it happened I was eating inside of the restaurant so I took my burger up to the counter and showed the manager how pink my burger was. They made me a new one and it was fine. Fast forward a couple months...my dad brings me home a quarter pounder from McDonald's, I ate my way to the middle when I realized it was VERY pink. He had gotten himself a quarter pounder as well. He cut it in half to see if it was cooked. It was even more pink than mine. He ended up putting it in the microwave to cook it more. I refused to eat it. You would think a burger joint would know how to cook a burger properly. Shaking my head. If you eat a quarter pounder or double quarter pounder from this location, make sure it is cooked or you will be regretting it the next day while you're on the toilet. DO BETTER!!!! read more

No apple pies ready. Order all fucked up. Management sucks. I do t remember McDonald's being so difficult to work at when I was a kid. Grown adults are definitely struggling. read more

Ordered two signature sandwiches and when we received them they had NOTHING on them. Just meat and bun. When I asked for them to be fixed I was told they no longer made the sandwiches... at all... but, why was I allowed to order it with ZERO warning I wouldn't get even one full sandwich? My sons happy meal was missing both his drink and his chicken nuggets. Worst part? This was supposed to be our special outing for our sons 5th birthday. This was our first time here. It is also our last. read more

Food was hot and fresh. Fries were hot and crispy. Place was a bit dirty. Lots of napkins and stuff left behind from the previous guest. Food was prepared and served in about 6-7 minutes. read more

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I was just at this McDonald's, our food was ice cold and over loaded with onions, I couldn't finish my food because it was cold.

Miserable workers. Like i am bothering them. Asked if they still had the mozzerella sticks or if it was just a limited time thing. She told me to look at the menu.....real nice. read more

Most incompetent, absent-minded employees i've ever encountered. I don't go to McDonalds often, but everytime I have gone here they messed up my order. Talking to an employee is like talking to an automated telephone system, but it is McDonalds so I suppose you can't expect much. read more

Gone to this McDonald's 3 times in the last month with my grandchildren. Each time they messed up my order. We went through the drive through each time. On our last trip which was October 1 we got home with our food and my grandsons Big Mac had NO meat on the sandwich!!! How stupid can you be to forget to put the most important part of the sandwich in the bun the MEAT!!! Stay away from this McDonald's it's horrible. read more

I would have given it five stars but it's McDonalds as far as fast food goes this is a good one. Staff was efficient and courteous and my order was well put together and fresh. What more could you want from a fast food chain? The old school look of the McD's adds to the experience as well. Kids seem to enjoy the retro atmosphere. read more

We stopped here on our way back from Philly. The restaurant has a nostalgic look. We went through the drive-thru and the food was hot and good for breakfast. read more