Passing through Glendale and craving a vanilla cone. Passing the McDonalds on the ground floor of an office building with free parking in the back. Now that is a treat in this neighborhood. No problem getting a spot at 2 PM. In fact, the restaurant itself was pretty empty. I could have ordered at the kiosk but there was no line at the counter. They had my cone for me in under 3 minutes. $1.60 for a vanilla cone is a pretty good deal. The restaurant itself was very clean. The service was friendly and quick. And the decor was upscale for a McDonalds. read more

McDonald's - Fast Food Near Me - Glendale, California

Came here for drive thru last month, very long line but was moving steady. Team inside seemed to have things under control. Young man who was taking orders at window was very friendly, professional and clear. I didn't catch his name but hope leadership promotes him because he has great customer service!! Only negative is drive thru line is very challenging, it's through a parking garage and sometimes cars parked are blocked and can't get out because of the line of cars, curve is tricky to navigate around and parking spots are very narrow. read more

Literally not the type of person to leave bad reviews but this McDonald's is so bad. Everytime I've ordered here they fxck something up. I left the drive thru no more than an hour ago. I asked for my breakfast to be made fresh and I get home to some cold/stale ass food. I swear it's like they do that shxt on purpose because they're mad YOU want your food fresh. It was Saturday , March 15th at 6:30ish am, so whoever was working, thanks for messing up my breakfast for being a lazy ass read more

Disgusting Mcdonald's and service, They always get your order wrong and put like one sauce as if the money is coming out of their pockets. They don't even apologize for their mistakes or give you a refund for wasting your time, you just have to come all the way back to the drive thru and wait in the line again for something THEY MESSED UP, they don't even pick up their phone. And after all that they just say i'll make you the missing items, instead of saying i'm sorry for our mistake we'll refund your order and correct it. Horrible customer service and manager as well. Also I get home after all this and the crispy chicken is completely raw how disgusting, I'm never eating at this McDonald's location ever again. read more

McDonald's - the raw Spicy McCrispy chicken sandwich - Fast Food Near Me - Glendale, California

I am not going to go to McDonald's anymore for a sandwich. There are a few items that are still ok but this will be my last Filet-o-fish. You can't even call this a sandwich anymore. It's more the size of a slider and the fish patty and slice of cheese is about 2" x 2". With no more than a 1/2 t of tartar sauce. The bun was dry and almost mealy in texture. For $5.49 it certainly isn't worth it. The staff was very sweet and did their job well but the food is not even making it to be classified as "subpar". Not sure if this is a specific store issue or system wide. My coffee for 99 cents was good. read more

McDonald's - Receipt - Fast Food Near Me - Glendale, California

I spent over 20 minutes in his drive-through. Parking lot is full people cut a line. Worse McDonald's I even been in. read more

McDonald's - Past 20 minutes here - Fast Food Near Me - Glendale, California

Come here most mornings to get my 'senior' tea. One of the main workers at the drive through (Mike), is always so pleasant to interact with. One of the highlights of my day. read more

Best looking McDonald's that I have ever been to. The food is your standard McDonalds, the decor is above average, and the drive through is an absolute disaster! It starts off in the parking garage and wraps around within the parking garage while people are trying to get in and out. You drive into the building and then you have to drive to the back of the line while maneuvering around other cars going the opposite direction in a very tight garage. Meanwhile the line for the drive through is also making pulling in and out of parking spaces difficult. No. read more

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Something is going on with this place. There is some kinda scam going on.... 3 weeks in a row now that they forgot something in my order...I think they're shorting people stuff and then keeping the money cause it's to fucked up to be a mistake every time we got to this very McDonald's. I even mentioned it to the person I ordered from and then again for the 4th time they shorted me something but this time I caught them cause I double checked my order before i left the window. There is some kinda scam going on at this McDonalds so everybody beware cause it's just to messed up to not be a set up to steal money read more

Came by Friday night and did the drive thru. Ordered a Filet-o-Fish combo large combo and an additional filet-o-Fish. Well the 2 Filet-o-Fish were very overcooked and dry. I wonder if it was an old fish patty that they just re-fried for me. The buns were hard and crunch too. The large fries were not even room temperature. Cold. Disgusting read more

All the other comments, Trippin, I think everybody here who works at McDonald's deserves a raise that fast efficient. Specially Julian efficient everything. He does in here super effective. You guys are tripping. Oh. read more

I'm a regular customer at this location. On 8/31, me and my two family members went through the drive thru. Ordered sauces with our meals. When we pulled up to pay, we asked for additional sauces that we forgot to ask for. The young hispanic girl told us there were no more sauces, that we had got the last ones. We could physically see the sauces behind her and knew she was lying. We told her we can see the sauces and she said "those are for the front". The front of the restaurant was closed, and only the drive thru open. She lied to us about the sauces and we asked if we could just have them and even offered to pay extra. She refused even though we caught her in a lie. We felt discriminated against when another lady came up and started yelling in Spanish since my boyfriend is Mexican. This girl was laughing with her manager and when we asked to speak to the manager he apologized and offered us free meals for the next time we come in. The employees obviously did not care as they continued to laugh. After waiting in line for 20 mins and paying, they told us the mcflurry machine was not working. We never got a refund but we did finally get our sauces. There was a long line and multiple customers were complaining outside of there cars about this young lady with an attitude. read more

McDonald's - She just laughed in our faces after lying multiple times. Manager did nothing - Fast Food Near Me - Glendale, California

Every Friday morning I show up at 3:55AM-4AM for a coffee and oatmeal. This is around the time of transition from dinner menu to breakfast menu. The male employee who is behind the microphone ALWAYS turns me down and says "sorry we're closed for the next 15 to 20min". However when he is not there (not on fridays) a lady always helps me no problem and says "i can serve you oatmeal and coffee anytime of the day", I never have issues ordering my meal at that time of the morning with her. For the male behind the microphone at that time of the morning needs to get FIRED for turning down customers and loosing money for the company. I'm not asking for much but for oatmeal and a coffee??? So much for being "OPEN 24HOURS" when he is there... read more

What is the point of the the app and collecting points if you can't use them? Claudia the general manager and another women which I did not pay no mind to came up behind me and my daughter and confronted me and my daughter in a rude manner and asked why were we redeeming points. I then asked her why not. She then said I am not allowed to redeem my points. I asked her what was the point of the points and she said I'll give you a max of 3 or 4 and you have to go. I then followed her up to the register and she was mumbling and cursing me out. She told someone that I was only to get those order on the counter and nothing else. When I asked who she was and expressed what had just happened Brenda apologized and gave me my order. I asked if I was not allowed to redeem more points since I had at some point 17,000 points and she said I could and then apologized again for Claudia and her little minion being confrontational to me and my daughter. Thank you Brenda for being a great manager and having great customer service. As for Claudia and her minion confronting people for redeeming points is silly. None of this cost comes out of your pocket. read more

I'm being dead serious and I mean this with as much disrespect as a human can offend another human with. The failed abortions that's work in this sweat shop are either incompetent of any human skill from listening, motor functions, and maybe even visual which in other words leaves them brain dead corpses trying to fulfill a request that could be done by anyone. Orrrrr they simply don't understand and speak the language and I've gave this spot a couple chances(4 if u wanna know u bums) but they are legit in need of a handicap diagnosis mentally. They've added extra parties to a double double they've forgot lettuce and mayo and gave a non spicy chicken when I've requested a spicy chicken with extra everything. Don't get me started you will never receive a sauce you will never get the right drink you might even get over charged. I'm simply not a cry baby but today did it and I don't care to go back for the correct order I have a short time for my lunches and this spot is close so they are really in need of a mental health professional to come and diagnose the whole store for autism or they have no excuse to be so retarded and incompetent of such easy things read more

In the context of a McDonald's, the biggest and most important fast food company in the history of the world, this is one of the best. The service here is exceptional, even considering they are in the midst of the transfer to the kiosk and app ordering system. (Get the app, it's worth it!) The dining area feels like unhurried and calm. It's also big! You could host a mini-convention in here with break out sessions. read more

I would never recommend this McDonald's in 1 million years! They don't have anyone working at the register it's 2pm? McDonald's is cutting corners and raising their prices. Ridiculous. read more

McDonald's - No one to help - Fast Food Near Me - Glendale, California

I walked into this McDonald's and on 4/25 I was being harassed by a male manager was telling me that you can only have one refill of any drinks you order and he had the nerve to say to me " we talked about this before ' then I come back on 4/28 and spoke to a manager on duty which was Brenda she proceeded to make accusations to me by saying that I complained about her staff and managers and told me "we're not giving you free stuff anymore " so this is to you Brenda I will not support or come to your restaurant ever again you just lost a customer read more

This is not a typical McDonald's. There are only a few parking spaces near the entrance. The rest of the spaces are located inside an adjacent parking garage. This is also how the Drive Through is accessed. During busy times, this makes for a challenging place to park. The inside is very large and clean. Restrooms have to be unlocked remotely by someone at the counter. I probably wouldn't return to this location because of the hassles with parking and entrance to bathrooms. read more

McDonald's - Interior - Fast Food Near Me - Glendale, California

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Pretty standard mcd. Food comes out as fast just like any other mcd. Bottled water is $2 and coke is $1 so don't be healthy, just saying. The drive thru in this location goes thru a building, which is pretty interesting. read more

Surprised how few McD there are in the Glendale area. Located on the bottom floor of a business building. Free parking, they have a limited amount of spaces right in front if you are a lucky. Ordered on the app and the food was ready pretty quick. Large restaurant but pretty empty inside. 10 Piece Nuggets - $4.79 Large Fries - $3.79 read more

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I come here for my free sausage McMuffin with egg as my usual order and I love breakfast in McDonald's, Today I want to give 4 stars. The McMuffin is perfect taste compare with the one in Arcadia yesterday. The muffin is soft and with right egg. The merger add some Mexican style salsa, make it more delicious (I never try) . Missing one star because the app not that friendly use. But I still love McDonald's breakfast. Yami read more

Avoid at all costs. Fries were completely cold and hard. Pie was cold not even warm. Nuggets were rock hard. I don't EVER write reviews and I downloaded yelp just to warn people of this place. It's for your own good. Makes me never want to eat McDonald's ever again. read more

The McDonald's app is a waste of time. It has made the order process a disaster and the service has gone from 3 stars to 1 stars.

The location is so nice but the people are so rude. They continuously ignored me at the counter. I needed a remake on cookies because they were so hard.... I asked them to make them fresh and to also ensure that they gave me the correct amount that I paid for (because they didn't, the first time I received them) I stood there for almost ten minutes while people ignored me and I watched them, not make my cookies. I ended up having to get a random pie because I was pressed for time and couldn't wait another 5 minutes on cookies. Just irritating. Too pretty of a location for the service. Overall the place was clean and pleasant outside of the service. I mean... it is McDonald's so I don't think you should expect anything special... but common sense isn't common. read more

I normally don't do reviews for large corporate entities because I'm fairly convinced that nothing ever comes out of it, but I'm making an exception because this place is horrendous. First of all, on a good day, they are twice as slow as a typical McDonalds. On average, they're 3 times as slow, and....well, for VERY basic orders, the total amount of time I've spent waiting on my last 2 orders is over 50 minutes combined. But today was something special. I get there and place the order at 6:41pm - large fries and a frozen coke. After about 20 minutes, someone comes and brings me....the fries. "So, how about that frozen coke?" "Uh....I'll be back." Three minutes later....."Our machine is broken, do you wanna come in for a refund." Hell no I didn't. I tried to deal with it on the app, but apparently McDonalds app just gives you the middle finger if you have any issues and they tell you to go to the store. *sigh* I walk in and say, okay, I'll take that refund. "You want me to get the manager?" "Whatever get me my refund the quickest." So he goes off out of view for a couple minutes, then comes back. "You want a frozen coke?" Oh ffs, the entire reason I left the house was because my fiancé had a terrible headache and that's one of the very few ways it gets fixed. "Can you MAKE a frozen coke?" "I dunno". He walks off again, gets cup, fills it, takes it over to drive thru for about 30 seconds for some unknown reason, then comes back and puts it on the counter. Seemed fine. The one thing he did that was right was he put the lid on the cup THEN he filled it up - why do a lot of employees not do that? Doing the bare minimum isn't digging out a 1 star on this one. The next closest McDonalds is about 3 times as far away, and I can't imagine they aren't about to be my new go to. Total time will still be WAY less. I mean, how the hell does it take 20 minutes to get to me the first time when I ordered fries and a frozen coke? There is absolutely no organization there at all. It's a really neat, modern looking McDonalds front of house, but back of house is just a complete shit show, consistently. However far you have to drive to go to ANY other McDonalds, it's worth it. read more

This McDonalds is the closest for us. We've (hubby & kids) been regulars for yrs. The food was consistent and the service was always polite, pleasant, easy, quick and they always got our orders right! However, something changed this year and we now avoid coming to this location. Why? They've loaded up their staffing this year with rude, lazy young men (LOTS of them) to take orders. They're loud, don't know how to take a simple order, never,ever say "please", "thank you", and couldn't care less if the customer finds their service rude. They're awful so we usually go to other locations. Positive: The food remains very good by McDonald's standards. The ladies that prep, organize and give the food (especially at drive thru) are great! They should be training and supervising this place. This review is directly intended for the manager/supervisor/owner of this location. The intention here is to be helpful and we'd like to go back to being regular customers. read more

This location full of stupid employees. How do you serve cold ass fries and don't even out chicken nuggets in the DoorDash order. Learn to answer a phone and you guys get paid $20 and can't even cook fries to nuggets read more

Service is great and workers are really friendly and nice. Food was okay. Not the healthiest option but this was my first time and last time. Food is really oily. I'm just trying to be healthy and if you want to be healthy too, I totally do not recommend this place. The place is very clean. Truly, John read more

Foods so plastic now u get the runs... its diff beef than 20 years ago. Uninspired and boring food. Only eat if u cant find a grocery store. Cook your own beef. read more

I rarely go to McDonald's, and even more rarely do i go for a complete meal, and my goodness this was possibly a first McDonald's visit for a full-on BigMac Meal at about 1:15 a.m. after a night of carousing. The food was fine, the BigMac looking like it should, but they totally skimped out on the fries, and depending on one's outlook in life, were only about 1/2 full, 2/3 if i were being generous, which they were not. also another qualm, the machine order system straight up told me they were closed. "sorry, but we're closed." the menu system would not accept questions or complaints, and we looked around at the car in front of us that was having some sort of interaction with the window employee, and we looked at the hours, which indicated they should have still been open, so we drove to the money-exchange window just to ask, and sure enough, IT WAS OPEN, contrary to what the bot had told us. so yhea, that was annoying. a bot with a mind of its own that decided it didn't want to take any orders, and actual human employees who didn't want to fill our orders, at least our french fry orders. read more

McDonald's - French fries as received. Notice how empty it is. - Fast Food Near Me - Glendale, California

the food can be delicous sometimes but not always. the service is quick and easy. the vibes are pretty nice although the floor could use some mopping . i reccomd the big mac read more

Our mobile order was missing a hash brown, utensils for the Big Breakfast, and napkins. Had we driven off without checking, we would have been very upset. I consider missing food as stealing from the customer which is inexcusable. The delivery person should have utensils and napkins with himself, because they are so commonly requested, instead of running back inside for them. The missing food would be staff and quality control issues. The lack of common sense in not sending car delivery staff with commonly requested accessory items is a management issue. read more

Emilia is a great worker! I ordered the wrong coffee, but she helped me get a new one and made it exactly how I wanted. It was very pleasant to work with her! read more

I don't get it, how long does it take for my order to get get made, a simple burger. I ordered through doordash at 2:15am and now it's 3:01am and 3 drivers were switched and this McDonald's still can't make 1 dam burger. This branch always has issues that are getting out of control. Please fix. Garbage service and totally unacceptable. read more

I went into this McDonalds early this morning. When I arrived, there were only 3 people in line in front of me. However, the cashier was EXTREMELY slow. She kept assisting other's customers who wanted some water, a refill of coffee or some other random question. It took 15 minutes for me to place my order, in the meantime another customer comes in waiting and waiting until she asks if she can come back because of the wait, she's going to be late to work. This was the worst experience I've had at a McDonalds walking in. They was not short staff either, next time I ride my motorcycle though the drive thru, hopefully I get better service that way or I assume it has something to do with skin pigmentation. read more

I've been going to this McDonald's for years. It's always been a nice place to go to, eat, and chillin. It has shaded parking, large spacing to sit down, and staff was always chill. The food is just the same as any other McDonald's. I think that's why it 3 for me. The food just isn't as good as other places anymore. read more

You wait 15 minutes in a drive through for them to tell you cash only? seems like every other mcdonalds does the same thing.

For once I stopped by since in a rush for a quick bite at the Glendale McDonald's on N Central for a fish fillet sandwich, fries and a drink. I even added lettuce, onions, and tomato making it almost $10,00 ... it was the most tasteless dish I ever had and a terrible fish fillet. Typical fast food 100% "tasteless". McDonalds's worlds biggest food chain really could do a little better than this and learn from the competition. I do "NOT" recommend this establishment on your worst day, just go get something at 7-11 and get a snack. This is a waste of your money, terrible choice coming here! read more

Worst Mcdonalds location ever. They don't follow their hours. Sometimes they open sometimes they don't. Basically you just got to wing it and hope for the best. Workers don't follow simple instructions. You ask for Sauce you get no sauce. You want hot food? Nope not here you get cold food. I get the fact that its fast food but usually it has some heat this place is cold every time. The buns are definitely nearly stale and hard as a brick. Don't bother. read more