Worst McDonald's I have ever experienced. No THEE worst. Either food doesn't get in the bag, super long drive thru wait time and food is constantly cold. Last order our fries tasted like they sat there for DAYS. Gross!!! Come on do better it's HEALDSBURG. read more

The staff were lovely. They bring your food to your table when you dine in. The decor was modern and the place was very clean. They were scrubbing the chairs and floors with Brillo pads and wire brushes. I've never seen that before. Impressive! read more

I ordered a double quarter-pounder with no pickles, and fries. The fries tasted like they were cooked at 9p'clock this morning (it's 12:30 pm now.) The burger tasted like it hadn't been seasoned, And of course, it had pickles! read more

Took 18 min for two cokes dining in, no internet no charge plug ins pulled it all out due to the homeless using it. It sucks

My car was damaged in their parking lot last week. I went in to the restaurant and had them come out to see what happened. I was told the head manager would call me. Since last Thursday. I have not heard from anyone. I went back in person and have called at least five times, still no response. I have documented this entire incident, including names of the individuals I've spoken to and I have photos as well. I will wait one more day, and if I don't hear back from someone, I will move to the next steps. I will be read more

Customer service is last on their list. Manager is rude and disrespectful. They will ignore anyone standing in front of the register to force you to use kiosk, people who can't figure out the kiosk is just ignored. They do not accept meal deals from the McDonald's App and the restaurant bathroom is unclean. read more

I don't like to do this but this person deserves to be called out. But I live in Healdsburg and MCD needs to fixed. I come in the morning for breakfast all the time here and I am gettin old sausage patties and dried hard biscuits. So I started asking for fresh biscuits, in two different new instances I ordered new biscuits and they still served hard biscuits, I showed it to the manager and she send the cook to talk to me, I explained what I was asking for, she says ok and understands and then food came out and the sausages was cold and had a bad smell. I worked at MCD as a swift manager and I know old food that is suppose to be discarded after a certain time, so now this person managing the store is serving stale and incorrect food per the customer's request. Good thing I didn't sick but I am going to keep going and asking for fresh food. If MCD doesn't do something to improve the service, I will collect more data and send to MCD corporate until some action is taken or someone is disciplined. read more

I had several shopping errands to do at Vineyard Plaza shopping center in Healdsburg. It was 1 pm when I finished and I hadn't had breakfast or lunch yet. So I went to the McDonald's drive thru to order a Sausage McMuffin with egg. Egg McMuffins always use a freshly cracked egg. Their other egg breakfast items use a pre-made flat egg "omelette" that is reheated. They had to make it from scratch as I was told to park in the lot while they cooked it. Took it home and it was still hot. It was satisfying and one of the few things I will order from McDonald's. read more

McDonald's - Sausage McMuffin with egg - Fast Food Near Me - Healdsburg, California

Ordered a filet o fish Got back in the road NO Napkins NO Ketchup & NO fish..... I got a hamburger patty drenched in tartar sauce......ugghh. Okay ‼ who got S T O N E D before their shift today? So very DISAPPOINTING ‼ read more

Don't not get the ice cream here. Not the normal creamy ice cream McDonald's is known for, it was terrible. McFlurry came with a wooden spoon that feels like nails on a chalk board in your mouth. read more

Possibly the worst McDonald's I have ever been to. Yesterday I decided to go through the drive thru for an iced coffee. That's it. One thing. There was no one ahead of me in the lane, nobody behind me, I made the order and pulled up to window #1 and payed. So far so good. Then I pulled up to Window #2 and waited. And waited. And waited some more. I could see inside and saw several workers sitting down and chatting. One of them finally saw me and got up. She checked the order board and yelled at "Jenny" about something and then made my coffee. She handed it to me with a dismissive "Here" As she walked away I couldn't resist and yelled back sarcastically "GEE THANKS!!!" She rushed back to the window and said "EXCUSE ME?!?" I responded that it took a very long time for one drink and she waved her hand in dismissal and glared at me. Unbelievably rude. I don't expect McDonalds to be a gourmet experience and I know that good workers are hard to come by, but customer service still counts for something. read more

This is to update on the ice cream machine situation that I wrote about back in July, it's STILL BROKEN! At this point why don't they either get it fixed, replaced or take the milk shakes, sundaes and McFlurry's off their ordering board!!! Nothing like waiting in a long line only to finally reach the counter only to find out they still haven't repaired their equipment. The owner of this establishment needs to read an ownership manual on how to run a business. The restaurant put thousands into updating the exterior and interior but what good does that do if the the food you go for can't be made? read more

Healdsburg McDonalds sucks they need to pay attention when people order , went on my lunch ordered a McDouble bacon cheeseburger dumbasses gave me a regular cheeseburger with bacon, what's wrong with these kids? They don't pay ATTENchen damnit !!!!!!!!'n read more

They serve raw food sometimes...today I got eggshells in my McGriddle first bite I took was crunchy

The worse service. Rude and they do not speak English Rude they called the police on my disabled friend because she said they did not the order correct. Windsor McDonalds is the worse read more

Went through y drive though this morning and forgot my hash brown. I have ketchup but no hash browns. All this after noticing that my total was $9.57! What ! 10 bucks for a sausage McMuffin combo with a milk. Called and manager and she said come back ! Lady do you realize how crazy that sounds when I came thought a drive through and headed to work. This place sucks ! Not sure why people stop at this location. I'll go to Safeway from now one here in Healdsburg for A 5.99 breakfast burrito. read more

Decided to give them another try, since their "big remodel." GUESS WHAT? It's still the same old dirty filthy place on the inside it always was. Same employees who can't speak English. Still having to wait too long for what's supposed to be fast food. If McDonalds had any pride left in their brand at all...they would pull this franchise from whoever is mismanaging this place. read more

Drove up at 12:25am waited ten minutes even yelled hello multiple times. No body answered. If your open 24/7 why can't you take my order.. no wonder Burger King is taking your business read more

Avoid this location at all cost. Staff is very rude , no name tags so they really don't care. Although very polite to Spanish speaking customers. I chose to speak English to the them and got ignored for about 5 mins. Then they just tryed to ignore me again when they forgot an item on my order. Can't believe they get away with this type of service in Healdsburg. Oh and in the mornings a van full of homeless types are there everyday. read more

McDonald's - Fast Food Near Me - Healdsburg, California

They seem to have received reinforcements and it's not as abd as before but still slow. The Windsor McDonald's is the best and fastest tho.

Nicest McDonald's ever! I'm not talking about the interior, which seems new and is very clean. We stopped there to get treats for our summer camp kids and the staff were so nice and friendly. All the food was good quality (for fast food) and fresh. Coffee tastes great too! I'm not a regular McD goer, but this was definitely a pleasant experience compared to others of its kind! read more

Saturday I picked up a chi xxv Ken Sandwich Deluxe. I brought it home. Then took the bun off to find a dollop of sauce no bi gcb gr than a dine. And it already had been absorbed into the bun The Healdsburg owner has serious issues with supply orders and keeping the equipment running. I heard that she paid over 6 figures for the restaurant and is having trouble servicing the debt. read more

Really McDonalds??!! I saw a commercial for your Donut Sticks and thought I would try some, this morning. I opened the bag about a mile from the store to find you had completely FORGOTTEN the cinnamon sugar! TWO ingredients and you you Forgot one of them! No time to turn around and sit in line for 10 more minutes. They ended up in the trash. Thanks McD.....job well done! read more

The food was just as expected and any McDonald's, fast. With the mask mandates they have closed the inside seating.

I ate here on 5/21/22 while waiting to start picking people up for a wedding later in the day. The end result is, i got home close to 1 am and puked. I hadn't eaten anything else the entire day. Thanks for food poisoning. You're wonderful. read more

This was the worst McDonald's experience I have ever had waited in line for 30 minutes just for our order to be wrong and to get attitude from 2 incompetent girls! Get your f**king act together read more

It's a pretty standard McDonalds as far as service and such goes. Obviously I don't expect some gourmet meal from a place that sells fast food hamburgers, and it's fine for the price. I get coffee there a lot, because McDonalds ice coffee is like $2 for a huge cup, and it's better than Starbucks coffee. Also pretty healthy given that I specifically get it without sugar. The reason I don't give it higher is because they screw up my order occasionally and put the sugar syrup in my coffee sometimes, when I always ask for no sugar. I can't blame them fully, because I highly doubt most McDonalds customers ask for sugarless coffee (which is somewhat sad in its own right; white sugar is poison). The worst was probably when my coffee had no sugar, BUT had the weird hazelnut flavoring in it. So it wasn't sweet at all, and had a fake nut taste in it. VERY bad; had to throw that out. Other than that one time I've gotten more or less what I expect from a McDonalds though. read more

Several issues.... 1st I had the bad luck of getting behind a grub hub order with 4 orders ... 1 was wrong and was sent back to re make it. 2nd The employee did not ask them to pull forward i was stuck behind them for 20 min making me late for work. 3rd I did not check my order as I was already late even though I had an extra 15 min before work. And if you guessed my order was wrong you are correct. I will be denying the cc charge. I will also call and tell them what they did. Last but not least the woman taking cash and handing for to customers was Not wearing a mask or gloves. I am at work and can't drive back to correct my order. I will be calling to speak with a manager. read more

Dirtiest Mc Donalds ever. The inside is as dirty. No toilet paper in the woman's bathroom. read more

McDonald's - the entrance of a mcdonald's restaurant - Fast Food Near Me - Healdsburg, California

I will never recommend mcdonalds to anyone in healdsburg. There's service is really bad and there food. I use to work for McDonald when I was in high school and the service and food was away better then it is now. I really think mcdonalds should close down and bring in n out burger to town. read more

This was quite the experience. I don't even know where to start. Ariannas impeccable service and attention to detail was superfously profound. She is quite the amazing girl. I can't even describe the amount of butterflies she gave me. She helped us with tremendous respect and dignity. I will always come back to this MACdonalds even though I live 3 hours away. The service was that good. read more

This review is for the Healdsburg, Ca mcdonalds. Oh my gawd. so nice of your staff to lower themselves to wait on me today. im so sorry i inconvenienced them by ordering ONLY a hot fudge sunday. must be tough....... especially when the hot fudge dispenser doesn't work AT ALL and the chick carries the ice cream around the restaurant with her looking for a different hot fudge dispenser. next the on duty manager joins in the hunt (while the ice cream is still being carried around melting). Im watching this comedy thinking that these two (especially the girl) have zero common sense and zero training in food handling safety. the SRJC has a really great course on food handling safety. It should be MANDATORY for all your lame employees to take the course as they obviously need it. Sadly, this wasn't a one-time occurrence. This kind of thing happens EVERY SINGLE TIME I stop at this mcdonalds. Some type of obvious mistake and completely unmotivated, arrogant employees. No wonder mcdonalds is tanking hard. Who wants to put up with this kind of behaviour when IN and OUT burger has employees that actually treat you like a human being? Years ago when my children were young, I worked at mcdonalds. my manager ran a tight ship and the place was always packed all day long. Now, all mcdonalds are depressing, dirty places with lousy employees. This same review could be applied toward the Cloverdale, Ca. mcdonalds as they employees there suck as well. WHAT HAS HAPPENED TO AMERICA? IT HAS BECOME A 3RD WORLD GHETTO with untrained, unmotiivated, lazy slug people. Fire them, hire better ones! If the managers weren't the same type of people themselves, this could possibly happen! I weep for 'Murica...... read more

Beware when you go to this Mickyd's I would watch them carefully when they are handling food.

Odd parking lot Bathroom was not as clean as I would have liked. And what really annoyed me was that they advertise this 'McCafe' thing and quite literally offer no other coffee beverage than the same cheap tasting coffee that I have been getting from McDonalds since the 80's...albeit in a better looking cup read more

I loved the fast food and the customer service from maria and ruby but i asked the so called manager for her name and at first she refused until the 3rd time of me asking. Reyna (manager) yelled at me because I couldnt understand her due to the mask then proceeded to yell at me to park at one of the spots. She continued to argue with me outside in the parking lot and she had all 4 of my fries in both of my bags upside down and spilling. Im not going back unless I have to. read more

The fries where good and the chicken nuggets where amazing. Also the Mcchicken is delicious.

This location has really gone down hill. The fries are never good anymore and my patties are always burnt. Please management get some better people in there. Fix the fries, and put the fudge back in the hot fudge sundae! read more

McDonald's - Less fudge on a hot fudge sundae isn't all bad when your on weight watchers because now I have 2 more points to play with! - Fast Food Near Me - Healdsburg, California

Never once have they gotten my order wrong but 2 out of 4 times when I've gone on a late night run they have been closed. The times have varied from"closing in 45 mins" to "closing in 5 mins". read more

The customer service was fine in the first window the second window was not. I asked for sausage burritos and for hot sauce instead they gave me grape jam‍‍ read more

Ordered a bacon, egg, cheese biscuit substitute the orange cheese for white cheddar, substitute egg whites. Repeated order twice to attendant in drive-thru. Received orange cheese and no egg whites. In the scheme of life, not a big deal but this place does this to me every time. They have never gotten my order correct. So, 1- star. read more