The poor reviews before are right. Waited 30+ minutes at drive thru, absolutely ridiculous

Went through the drive up to get an iced tea and a hamburger....handed the girl at the first window a $20, and she handed me back my change with an 8"x 3" orange strip of paper advertising that they were hiring, so I figured as I don't need this, I'll give it back at the next window when I get my order. Tried to give it back and was told by the girl that she would get in trouble by her manager if she took it back...so I asked why? She told me it was due to COVID. I laughed and said really? You just gave it to me, lol.......and you took paper money from me too! It makes no sense at all, so I just shook my head and drove away.:....lmao!! read more

Clean, and neat. Food was hot and fresh. But I did want to comment most on what I saw. My observation was one female employee smiling and being very kind to another female associate. It is always nice to see people working together. The location is the nicest McDonald's I've ever been to. read more

The worst run McDonalds I have ever visited. Every time I have come, there has been at least a half hour wait in the drive thru. Isn't this supposed to be fast food??? Who is running this place? read more

McDonald's - Line always around the corner. Expect at least 30 min no matter what time of day. Took 45 min for breakfast last time. - Fast Food Near Me - Ithaca, New York

This isn't qualified to be called food. I always get physically ill after eating here.

Waited in line for 30 minutes before being told they were closing early. Said online they were open until midnight. Worker flipped me off... just ugly read more

THIS REVIEW IS FOR THE "CONE" or what us humans (and hopeless addicts) call a vanilla ICE CREAM CONE, formerly known as mcdonald's frozen yogurt, until it was revealed that it wasn't frozen yogurt at all.... it is: Whole milk, sucrose, cream, nonfat milk solids, corn syrup solids, mono and diglycerides, guar gum, imitation vanilla flavor, carrageenan, cellulose gum, vitamin A palmitate. (see:http://www.fatfreekitchen.com/junkfoods/mcdonald-ingredients.html) and it's not "Vanilla", it's Vanilla-ish, or vanilla-like, or more commonly vanilla-flavored. And it's not ice cream, it's ice-cream-esque. Hence why mcdonalds simply called it a "Cone". I'm all about simplifying-- I mean, why not just call a food by it's shape? Seems intuitive, right? I'll have a circle with a melted square on a bisected circle with a side of vertical lines and a diet cylinder with transparent cubes. Oh, and I'd like a deep-fried parallelogram for dessert. AWESOME! But hey, now that we've settled all that, this is review number six in my series about Frozen Yogurt. The Fro-Down: So even though this is not really frozen yogurt, and it's not in the San Francisco Bay Area, I feel compelled to review the Elmira Road McDonald's (and Triphammer Road McDonalds) in Ithaca, New York, because they are the genesis, the alpha, the initation, the SEMINAL LOCATION (okay that's gross), of my fro-yophilia. My mother and I agree... there is crack in the cone at mcdonalds. It's that simple. They have a vat of liquid crack cocaine and they pour the vanilla-esque creamish product in there and swirl it until it's cold and then they pipe it onto a cone and watch as the soccer moms and administrative assistants and truck drivers and bricklayers and hairstylists drive through the drive thru with crumbs still on their shirtfronts and blouses from the cone they just got up the road at the OTHER McDonalds and devoured on their way down the hill on route 13, or up the hill, in case they are hitting the Elmira Road McDonalds' first and then the Triphammer one. The worst day of my life, the machine was broken: at both mcDonalds. So I drove to Dryden. I really hope this doesn't demean me in the eyes of you other fro-yo connoisseurs and connoisettes out there... but a person has to start somewhere... and seriously... you know you have a guilty bad-food habit you admit to no one. You love Jif peanut butter, or you drink Postum... or maybe... maybe you like Goobers (either the PB&J mix in the jar OR the chocolate-covered movie theater peanuts it doesn't matter!), or maybe its Potted Meat you love or even... even Vienna Sausages. yeah, so before you start tossing cans of spam or ambrosia salad molds at me just remember... The Fro-Yo at McDonalds in Ithaca has crack in it. read more

The very rude , unprofessional manager of this store discriminates and hates Uber drivers. She told me I can't pick up mi orders in the drive thru and I asked her why. She said exactly these words "Because you're holding up the line to PAYING customers. She emphasized paying . So Uber eats drivers are holding up the line because we're picking up food that hasn't been paid for. On the contrary, our customer have already PAID for them food long before any of the customers that still need to pay after they make their order. When I confronted her on what she said she immediately proceeded to deny she said that except I recorded the conversation and she's going to have to answer to corporate. The only reason she lied she didn't say exactly what she said she did is obviously because she knows she is discriminating against drivers and Uber eats customers that she claims didn't pay for their food. Extremely disgusting and disrespectful attitude towards drivers and our customers and she was definitely reported to corporate. Every employee there stated to try to bully me when I stood up to the manager for her discriminating and disrespectful to my driving PAID customers food. These employees and managers are low class and have extremely disturbing attitudes. If you order your food through Uber eats you are not a paying customer and you are holding up the line when you come to get your food. read more

This is by far the DIRTIEST McDonalds I have ever been to. Consistently filthy over the last three years. The Triphammer Rd McD's is nice and clean. I wish the employees at both places earned enough for dental care. read more

The employees here are nice, but honestly, it is so hit or miss regarding the food, I finally made the executive decision to just drive to the Triphammer Road location from now on. The Dryden McDonald's is HANDS DOWN, the best McDonald's in this area. read more

I'm hope you close down! Always forgetting people's food but don't forget to charge! Eff you!

Was there at 0530 this morning. Opens at 5am. Waited at the drive thru then pulled up and waited. People in there moving around but didn't have the decency to let any customer know what they were doing. This is not abnormal for this Mc Donald's. Anytime I go there 99% of the time I have to pull up and wait. Very unorganized and known for forgetting to put the correct food or your food at all in the bag. Cold food and soupy frappes. They need new management and all new employees. And I'd give you zero stars if I could.. read more

Drive-Thru OK - just avoid at dinner time if at all possible. Inside the restaurant is disorganized mess most anytime you go. The one in Dryden or in Lansing is more highly recommended. Food is ok when you get it... sometimes its actually "FAST". read more

With the exception of one person that helped us when we didnt get everything...(mel)..the mcdonalds down town is an embarassment.... the launguage behind the counter was horrible and us along with another few people hadnt been before didnt realize you had to order from a kiosk...after being ignored for a good 3 minutes she finally says..uhh what do you need...are you kidding me...she brings our food over and drops the tray on the table and walks away... then the guy next to us gets his food says thank you and asks for his drink and she just walked away...and brought it back...talk about absolutly horrible customer service i mean i know its fast food but would it kill people to have a little respect....we wont be back read more

LIED TO CUSTOMER!!!!!!!!!!!!!!!!!!! At Drive through At Triphammer location, I ordered 2 boxes of double quater pound, but I just got 2 order of regular quater pond for 2 boxes. Very disappointed!!!!!!!!!! The seller had no knowledge about products and what they sell at all!!!!!!!!!!! Don't wanna go back!!!!!!! read more

Soooo against my better judgement I decide to treat my girls to McDonald's. After waiting about 10 minutes, which I didn't mind in the drive thru. I pull out get to the light and my 8 year old pulls a dirty glove out of her happy meal box. The MOD was apologetic and made us fresh food, oh yeah I forgot to disclose our food wasn't fresh or hot. She gets me all new food and even clarifies the order to get it right. On my way home my 8 year old realizes she is missing her extra fry. Super disappointed and upset that the order still wasn't right. I wasn't turning around again. read more

terrible service. didn't give us any of our food until we asked and fought in the back about who had to make it. two people were smoking outside who were supposed to be working. not coming here again read more

No.Really terrible. There is nothing good about eating in the new McDonald's. Wait in line to order from a complicated screen? What next - I cook it myself? The employees were all angry with each other and not helpful. Waiting to have food brought to you makes no sense. They don't bring the beverages. Where's the ketchup? No little cups. It's all very awkward and the big mac was lukewarm and dried out. Maybe it should just be a drive-thru. Something is wrong here. I'll go back to the Triphammer store. read more

This place is a literal joke. Sure they upgraded the interior and it looks pretty, but you best be prepared to receive either the opposite or a significantly varied version of what you ordered. The wait is about 15-20 minutes, the food quality (I know but even for a McDonald's) is sub par. Ordered a bacon mcdouble and hash brown : 1) No bacon?? 2) hash brown was still cold and 3) took 15 minutes. Unless you're in a pinch, I highly recommend one of the other 20 fast food places in town read more

The people and the service was terrible. This is the first time I have been to a mcdonalds and I ended up not finishing my meal

One of the best McDonalds I have been to. Yes, it's McDonalds...don't come here expecting a gourmet meal. However, it's more than sufficient when you're in a bind. My mornings are always brightened up by the amazingly talented and friendly Marilyn working the drive thru line. She is the biggest asset this location has--her exceptional hospitality makes me leave in a better mood than when I pulled in. Five stars for Marilyn. read more

This is the worst McDonald's. Long lines, inattentive employees, dirty, often out of certain types of food. Go to the McDonald's near the mall instead. read more

One of the best McDonald's I have been to! They have two ordering machines after the grand opening last week. Customization on burgers, salads and OATMEALs has never been easier! read more

This is one of the WORST McDonalds I have been to. I ordered an oatmeal it didn't come w any of the toppings that they come w when I went in and complained they said they put whole apples in the bag and when people ask for oatmeal with apples they break them up and mush them w their hands read more

i am very disappointed. i went through the drive through they had me wait. i waited ten minutes when they brought the food the lady had three bags. she reached in a bag with no gloves on, on the way to me she touched restaurant door which has thousands of germs. i told her once again what i ordered, double quarter pounder w cheese and bacon after pulling her hand out of bag she said this ones yours. i drove home when i opened the bag it was a single cheeseburger no bacon. you all know the price difference. piss poor service. mcdonalds on triphammer road ithaca. n.y. no star read more

This place is an absolute joke. I was just at the Ithaca, NY location during my lunch break. I waited over 10 minutes in the drive thru and when I went up to get my order at the window I was told to pull up and wait because they ran out of meat. There were no spots so I was told to drive around the building until a spot was available. I told the kid at the window that was not going to happen. Shortly after a couple of the spots opened up. He told me to move to spot 1. Ok fine no big deal. The kid running out the food out to the parked cars tried to give me the wrong order TWICE. I told him what I had ordered and then I never saw him again. (Just for the record I ordered a quarter pounder meal with no onions with an iced tea. THAT'S IT.) In the meantime around 20 cars started to breeze through the drive thru and all the other parked cars got their food. I literally waited in that spot an additional 15 minutes that never came. For ONE COMBO MEAL. I tried going inside but everyone was running around and the front end was full of customers. I needed to get back to work and it was obvious they forgot my order. So I left. Waited 25 minutes for NO FOOD and am out almost $9. UNREAL! read more

Disgusting I only gave them a star because I have to. They are disgusting while washing my hands in the bathroom one of the cooks came out with her aporon and walk past the sink . I express my concern with one of the manager he told me they have a sink in the back , my concern is how do I the customer know she washed them . Needless to say I have never return . read more