Most the staff is pretty good to deal with. There are some weirdos though as well..foods decent. Typical McDonalds.

This McDonald's is reliably terrible. We have waited here more than an hour for a medium fry and 2 cokes This evening we waited over 20 minutes for our order and it was incorrect. The restaurant was not busy. We then waited another 10 for the new burger. Restaurant dirty. Staff seems annoyed with each question and order. Overall the worst McDonalds we've been to. read more

McDonald's - Smeared ketchup on the table - Fast Food Near Me - Leavenworth, Kansas

See all

This is the worst McDonald's I've ever been too. I give it a chance every now and then just to see if there's been improvement and to my genuine surprise it gets worse every time. I ordered an iced coffee and a breakfast sandwich. I received a large cup of cream? No coffee.. I just don't understand how you can make a simple thing seem like an impossible task.. read more

McDonald's - Large iced coffee.. but they gave me only cream? - Fast Food Near Me - Leavenworth, Kansas

The entire franchise of McDonalds sells the same menu items for outrages prices. This particular location has rude staff and they can't even keep up with their current promotions that they offer. The cheese is always more on the wrappers than the burgers. Wait time is atrocious. read more

I pulled up thirty minutes before they closed and they refused to help me. I waited 10 minutes and then I pulled up to the second window and a coworker was yelling at me that they were closed. Yea whatever you say buddy.... Fuck this spot. read more

Rude employees, food is very lackluster. You would think with the price being almost the same as Applebee's or Chili's the quality would be better when you have a double quarter pounder being served with one slice of meat not neatly done either bottom bun and top bun pretty much off the patty I mean it's not hard to put them looking nicely. I think I just rather would go down the street. read more

Used the mobile app for the first time to save time during my lunch. Got in line at the drive through and waited close to 20 minutes to get through it. Confirmed my order and had to fight my way through the ready of the line with the two lines merging. Mainly wanted some fries and a McRib. What I got was cold old fries and chicken nuggets instead of my McRib. I guess my bad that I didn't check the bag before leaving but I lost half of my lunch break to waiting in line. read more

If you're looking for an example of inefficiency, come here. After you order your meal at the drive in window, they have you sit in a queue to wait for your food. The guy at the window claims it's to help their overall processing time on the computer but the customer still waits. It's a horrible way to do business. They're lying to themselves about efficiency. read more

If you're trying to decide between a sit down restaurant or McDonald's... go to the sit down Bc you will be waiting for your food much longer at McDonald's. Like why do I have to pull around and wait for a happy meal.. read more

McDonald's - 46 hour wait at the local McDonald. Oh, the McDonald's at racetrack isn't any better - Fast Food Near Me - Leavenworth, Kansas

Husban just got a vanilla shake- their machine didn't work (no receipt), it was watery and somehow it cost almost $6.00....

Probably the best McDonalds in the entire world. Staff are always friendly and go all out to please the customer. McKenna is fantastic. Food is always hot and fresh. The place is always very clean. I haven't been to a McDonald's in any state that can compete with this one. read more

Haven't been in at least 6 months. Never get our order right. Tried again last night, big mistake. Ordered a quarter pound deluxe, no mustard. I did not order the quarter pound cheeseburger but that's what I got. Not only did it have mustard but it also came with not one but two slices of cheese! When I specifically said no cheese. At first I thought it was just the McDonalds here but it happens at every one I go to. Happens every single time! I will not ever go to another McDonalds again! On top of that, the fries were burnt. read more

I only come here when I'm hungry and even sonic is closed. I absolutely love their fries but this is my very last thought. Newho mentioning the fries again they are always hot and salty like I love them. They have a new batter for the chicken tenders, which makes them look like they came from a fancier place than McDonalds. Very much crispier than the last variation of them. I am still upset that they only give you one sauce box for 3 strips!! I should be having 2 with the size of them, and made to pay for the third one. I ordered a hot chocolate with my meal and being that the person who took our order was extremely new and had only been on the headset for 20 minutes she got the size wrong and they end up giving up the smaller cup and a large cup for free due to the mistake. Very polite at this hour and energetic. I loved that experience. Don't remember the other experiences to much but this last one Tuesday night staff, they are sweet as pie. The drive through moves at a nice pace. Haven't been inside yet but it looks clean from the outside. I'll be back. read more

McDonald's - Yummy - Fast Food Near Me - Leavenworth, Kansas

I was passing through and stopped at this location just to order a couple Egg McMuffin sandwiches!! I went inside placed my order at the kiosk and waited and waited and waited for 30 minutes! I asked the cashier Dork how much longer he said soon! I told him I have to leave so give me a refund. He told who I assume was the manager I wanted a refund. This Big Butt Bitch came with an attitude got my money and basically through it on the counter in front of me and walked her ugly Big Ass off! Veryyyyy disrespectful to say the least!! I will never return to this place. Sad to say I was born and raised here! The Owner needs to clean house of these idiots. I went right up the road to IHop and enjoyed the friendliest staff and a nice breakfast!!! read more

I don't mind pulling around and waiting a little longer for the quarter pounder since it is cooked fresh, but the last couple times I have waited the burger is great, but the fries are cold and that is just wrong. They should both come out hot together. read more

I am disappointed in management i placed mobile order at 11:30 when I got there they refused to take my order or talk to me. They threatened to call cops for asking questions about why my mobile order couldn't be given to me. Would give 0 if optional read more

I really try not to visit this location, because it's always unpleasant. The line is constantly outrageous, they don't fill your fry containers, they have no hospitality, and they only do pickup through the drive through so there's no way to avoid the line. The kids cups were only filled 3/4 of the way with most of it being ice, and they kept asking for my order number AND my full name ??? No McDonald's has asked me for my full name so many times, it got weird. read more

Nothing I can really say. They're mostly all alike and that's what you pay for. Consistency and low prices. And convenience.

Walked up to the entrance well before their dining room hours closed for the night and an employee who was texting on her phone saw me approaching. When I tried to open the door she looked down, ignored me, and walked away on her phone. A simple "sorry, we're closed" would have made all the difference. Customer service is everything to a cookie cutter industry. read more

Honestly this McDonalds just isn't good. No sense in ordering large fries because they won't even fill it HALF way... my mistake for not looking in the bag, BUT the lady who handed it to me had it folded and closed, probably hoping I wouldn't check it- and lucky for her I didn't. Not to make it a big deal but I'm paying for a large so I would like to get more than the amount I would get with a small. read more

Extremely rascist to my Mexican friend. And the food sucked drunk at 3am and y'all know most food drunk at 3am slaps, so yanno how bad it was. Also shorted us on food read more

The only one in town with two drive thru ordering lanes. The lines go by quickly and the service is prompt. Not bad... and don't forget to get some shamrock shake when visiting in March read more

McDonald's - McDonald truck delivery. .. because it was there and this place needed a picture - Fast Food Near Me - Leavenworth, Kansas

First off I know my local McDonald's.. been going sense 06. So I know they serve lunch until 4 a.m. I show up thirty minutes before. Grills should still be on. However they were not. Whatever kind of machine they use for this 10 second breakfast was on. Hashbrowns? Cold. Missing two burritos? Yes. Order on the wrong screen so I couldn't review it? You bet. 110% might come back to this McDonald's but for sure not during these hours. Terrible night staff. You know who you are read more

Really? If you cannot make a simple cheeseburger, then why are you here? McDonalds is horrible as is, but this location..omg..a 5 year old kid could make a better cheeseburger than this place...I'm done with McDonalds period. read more

I just left this McDonald's I ordered a number 4 breakfast meal with cheese for the second day in a row the first time I didn't get cheese and I this time I didn't get my hash brown read more

A 25 minute wait in the drive thru for a breakfast sandwich is ridiculous. Not managed well.

I would never recommend the McDonalds in Leavenworth seems like every time i go they can not get the order right. this is my 4th trip and the 3rd time they have gotten the order wrong. I find the McDonalds in Atchison Kansas way better read more

This McDonald's has thee worst customer service in the area, I've been there at least 4 times in the past 2 weeks and there were cashiers standing next to each other both trying to fill the same order. While there are customers waiting. One visit a man came in from the drive through and demanded he get his food right now because he couldn't wait and was moved ahead of all the customer's that had been waiting in line. Then I noticed that customer walk out of the building get in his car, park and start eating his food. If I could I'd give this particular McDonald's a -5 rating. It is the worst. Not a hello or a thank you and the cashier didn't count out the change to me, It was a good thing I counted because she shorted me $0.20.... disgusting and rude place read more

What a joke, you have one job. Shouldn't have to sit in the drive thu for almost 30 minuets.

No help and service always takes forever!! Stop making the hard working lady do all of the work everytime I come here she is here and ALONE get her some help you have plenty of money read more

Usually the morning crew is very nice and my food is always hot. However, the night shift frees can be very rude. I had an employee tell me "Order." When I pulled up to the speaker read more

I only come here because the grandson likes the mcdouble. I find their burgers small and luke warm. I cancel the condiments because they slather them on like paint. They always have only one cashier even when the line is backed up to the door. If you want service, go through drive-thru and bring it inside. They can provide this mediocre service because, hey, they're McDonalds. By the way, the coffee is good. read more