They forgot my fries with my Uber eats order, I am sick, which is why I ordered it through Uber eats, the guy who dropped it off was nice enough to go back for the fries... I mean this shouldn't have even happened... they should compensate the Uber guy and me. Oh. And he was like... your making the Uber eats guy come back? Like duhh. I payed extra to have it delivered, but you guys effed up... ALWAYS check when you go here though, they messed mine up a few times read more

Same stuff. Crazy older Hawaiian guy in the drive through was making crazy noises. Hah! Burger was good. Fries just okay. Not enough hot fudge on the sundae. read more

I live on kauai and the service is usually pretty good. The most recent issue I've been having with this particular locations is sometimes they tel you to park and they'll bring out your food to your vehicle. If you have been through the drive thru you know that in order to park you have to go against the parking stalls which is dangerous especially if there is people heading your way. For sure possible accident waiting to happen. The newest edition to the staff is really rude I think he drive thru. I'm honestly pretty patient and co but somehow I always miss an order from one of my meals and the one boy that's always there is always "is that it...is that all for your order..is that it" I get it but also I tell him I'll let you know when I've completed my order. read more

it's mvdonalds, idk what else to say. its either good that day or gross. staff is friendly, price is somewhat reasonable

The people working there are not the britest in the bunch, there service is pretty slow and the employees seem confused. Positives: The place is veyr clean and the food is hot and good. read more

McDonald's - Portuguese Sausage Big Breakfast - Fast Food Near Me - Lihue, Hawaii

Usually, you don't expect a lot of any McDonalds, but I'll give this one a solid 3 stars. The kiosk was a bit frustrating to order on, and you couldn't order anything too detailed, but in the end it worked out. The food took a little long, but what can I say? They're busy and it's good for the family to talk. Everything was acceptable in the end, as the table service moved me up a star. The price for this meal was good, and would recommend this place for drinks because any size is $1! read more

McDonald's - Kiosk a little confusing. - Fast Food Near Me - Lihue, Hawaii

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Well it is fast food so you can't really expect much. But if you can't afford good employees then why bother opening a business? They got our order wrong twice. I have some restriction when it comes to food and I eat mostly plants. I'm used to ordering the way it needs to be entered in the computer and they still messed it up. "No meat" "add tomato". Food was decent. Muffin could have been more fresh. read more

How do you run out of lettuce???!!! Went in today and they were out of lettuce?!?! Ordered our food , and they didn't even mention they're out of lettuce!!!!! Terriblewent in a little before 6pm right after our beach day, kids hungry!!!! How do you run out of staple ingredients on staple sandwiches!!! This location is always a fail. Kapaa too!! Walmart McDonald's is the McDonald's to go. Unfortunately their menu is limited. read more

they didn't have the spam breakfast platter I've come to look for when I come to Hawaii. the artisan burger was burnt. the fries.were stale... the hash browns were the having grace on this trip. taro pie was interesting. read more

McDonald's - Fast Food Near Me - Lihue, Hawaii

Met dad for lunch. Cashier was new I think. She was slow but glad she got our orders correct. Had their Fish Filet, same old same old. Fresh cooked and juicy filet. I tried their Peppermint Mocha. You can have it hot or cold. I ordered it cold. It was actually disappointing. First sip and it was warmish. I had to stir it a bit. Tastewise, it was not what I was expecting. I've had their iced coffee many times before which I liked. This peppermint beverage was a fail. The women's restroom was clean, thank goodness. read more

Came for the island breakfast and taro pie.. both were great! But the manager scolded me for trying to take a pic of their menu. lol read more

The service here is slow. Like super slow, it's kind of ridiculous just how slow. One night we swung by to get coffee, which took a little while but the coffee was watery. A few days later we came back to have lunch before heading to the airport. It took us forever to get our meals because they were paying attention to the drive through rather than the people standing in front of them. I think we waited half an hour for chicken nuggets and a taro pie. (And damnit, they had haupia pie?! That wasn't on the menu so keep an eye out for it). The taro pie was mostly just sugar which took away from the delicious taro-ness. But yeah, slow. Whether you are going through the drive through or dining in, it's slow and you can't win either way. read more

Every time I've visited McDonald's in Hawaii, I find a new surprise. Rice, Portugese sausage, spam and eggs for breakfast. Coconut pie. Taro pie. And this time, Saimin. Yes. The noodle dish that the Chinese blame Japan, and the Japanese blame on China, distinctly Hawaiian, is served at McDonald's in a styrofoam bowl, complete with fish cakes, cha siu, seaweed, and disposable chopsticks. What an awesome abomination. It's everything you'd expect, and everything you wouldn't expect. It's prepared right before your eyes under the coffee machine hot water dispenser like a big Cup 'o Noodles (unexpected). The soup has that distinct MSG texture associated with most instant noodles (expected). For fast food, these noodles had a good bite to them (unexpected). This bowl of noodles makes your mouth feel like a whore (expected). As for the actual restaurant, it's big, it's clean, and it's conveniently located right off Kuhio Highway. Is it worth the stop? It's fun if you have an appetite for a different kind of McDonald's taste. Otherwise, it's the same McDonald's you get back home. read more

Despite a recent rennovation, this is THE slowest and most inept McDonalds I have ever visited anywhere. Slow service, a drive thru that backs up onto the main drag, a parking lot designed by someone who doesn't drive - the problems are numerous and something had gone wrong nearly every time I've visited. I think mainland visitors would be appalled at this place. No kids playground either. There's a lot of other nearby fast food restaurants and any would be a better choice. read more

They told us that they didn't have taro pie, but my sister witnessed them giving some to another group of people. We also wanted the Macadamia Nut Iced Coffee, but the cashier, Rose, kept telling us that there's only caramel, vanilla, mocha, etc. It was absolutely obvious that we wanted the MacNut Coffee because we said it over 5 times and even pointed at the sign that she clearly looked at a couple times. Bottom line, customer service sucks here. read more

hawai'i is a u.s. state, but we should agree that hawai'i has a bit of a unique culture due to its history and demographics. whenever i visit a different country (or in this case just a slightly different culture), i know i don't so much need to try out their local food because i can get pretty much any kind of international cuisine in the californian bay area; but rather i need to try out the culture/country's take on "american" food. don't you know how pizza hut is 100 times better in korea? or how mcdonald's is 100 times better in taiwan? well, here we have mcdonald's in kaua'i. it's america, but what do we have different? well, the "local breakfast" menu is _great_! you can get spam, rice, and eggs or portuguese sausage (linguica), rice, and eggs. you can (at least for a limited time) get haupia pie! woohoo! this is good stuff! also, they have some hawai'ian coffee, which is more than the local starbucks can say. (starbucks sticks to the mainland pike's place stuff.) oops, while trying to include "breakfast" as a category for this restaurant, i accidentally selected "british" in the drop.down menu. ha ha! don'tchu know? mcdonald's is irish food! well; we ordered the portuguese sasuage, rice, and egg breakfast;, the haupia pie; and some decaf coffee. that was a great breakfast! we had to blot the linguica _a_lot_ though. the sausage was a little dry. although, i don't have a whole lot great to say about oki's diner, the linguica there was at least not as dry as it was here. "dry" _and_ "greasy;" isn't that funny? the haupia pie could _not_ have been healthy (neither was the breakfast), but it was delicious. the decaf coffee was also great. furthermore, the service at this mcdonald's is probably much better than at most mcdonald's i've been to. i mean, the cashier was being trained, but she was at least nice. you know, i eat mcdonald's most often for breakfast and most often during the snow months during my morning commute from the bay area up to tahoe for snowboarding since i snowboard most weekends in those months. i really wish i could have these hawai'ian breakfast choices along the 80 or the 50 up in nor*cal! read more

McDonald's - the "local breakfast" selection is great! - Fast Food Near Me - Lihue, Hawaii

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I dont usually frequent McDonalds for many reasons, but this McD's is the true exception to all the rules. We had breakfast & the pancakes were yummy! not rubbery, the biscuit was soft & warm not hard & harder, the eggs were actually good, the hashbrowns were perfect not cold & greasy. I had my first Haupia pie. They still fry the pies!!! (no baked crap) It was clean, the temperature was perfect & the employees were genuinely friendly. Next time im in Kauai I will definately swing in again. read more

i finally got to try mcdonald's breakfast in hawaii! spam - check. portuguese sausage - check. 2 scoops of rice - check. side of scrambled eggs - check. had the local favorite, can't quite remember the name of the platter i had, but it was the first one on the local favorites. i think it was bout $5.79. it was yummy goodness in my tummy! the eggs were whatevers though, the look of it made me a little scared too. they even include soy sauce packets, salt, and pepper with the fork/knife. cant go wrong with spam and rice, and the sausage was an added plus. i also wanted to try the haupia pie, even though im not a huge fan of coconut, and it was soooo yummy as well! I felt the pie was extra deep fried, so it made it that much tastier! the coconut filling was creamy, not overly coconut-y. yummy!! this mcd's is also clean and "fancier" than other mcd's. a real treat! read more

McDonald's - Deluxe local breakfast - Fast Food Near Me - Lihue, Hawaii

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They have haupia pie!!!!!!! Coconut filled and FRIED, not baked. like they used to before everyone got all healthy and crap. Creamy goodness with little chunks of real coconut. And the shell was FRIED!!!!! I could've had 10 of these. They were heavenly. read more

McDonald consistency and this location is new, modern location. Be aware that for us visiting mainlanders, the term "fast food" isn't applicable at most Hawaiian establishments; so; expect the same at this place too. Ugh, slow service! Prices are a lot higher than you'll find in the mainland. Look for local island offerings you'll not find elsewhere. Enjoy the "slow food" experience. read more

Awful. We had to catch a fight so we thought this would be a fast enough option, using into account Hawaiian time. Took over 15 to place our order, and then over 30 min to get our food! People who ordered 20 min after us for their food faster. When we got our food, three makeup mistakes: burger was wrong, apple slices missing and wrong happy meal. What a disaster. And they didn't try to make things right. Told us we were waiting for our food because others arrived before us. Sorry lady, #278 does NOT come before #264. Avoid, even if your alternative is airplane food. read more

The locals do not realize how lucky they are that this place serve Taro Pies. We would kill to be able to get these things on the main land. Mahalo! read more

An early flight for a day trip to Kauai found me looking for breakfast as soon as I landed. The usual eating spots weren't open. Hoorah for McDonalds! They've got a remote ordering station in the lobby. That was good fun. The store was clean and the food was your standard sausage biscuit and coffee at a McDonalds. Hit the spot. read more

Came in for sundaes but it was so friggin McFreezing inside that we had to take the sundaes to go. Apparently they didn't have the key to turn down the air conditioner! Not being able to eat inside and enjoy the lovely restaurant ambiance created an overall diminished McDonald's McSperience. read more

I have been to MANY McDonalds in the US. This was hands down the WORST customer service over all. Slow, unwilling to do their jobs and a "manager" that was absolutely ineffective. Never again. Terrible! read more

This location is great! The place is clean and the workers are friendly! The food was good ol McDonalds! They had chocolate dipped cones the restrooms are also very clean! Last time we visited Kauai we stopped in for breakfast and had a great experience then as well. read more

Horrible! The filet of fish was ice cold, bread hard, cheese was dark orange and resembled plastic! The so called Big Mac, was cold, dry and had the same hard, dark orange "plastic" cheese. We spent $30, what a waste of hard earned money. I tried to call the manager on duty, no answer and no voicemail available. Don't waste your time here. The fries were hot, but not cooked all the way! read more

This is unreal, i asked for mayo and the asked me to pay $42 cents extra. This is the first time this happens to me. I spoke to the manager and I the same response. Customer service is 0 read more

Pretty good food but subpar service. The manager was very nice and I will probably be returning very soon

My fellow instructors and I went here since it was near the training hall--on 7/24 or 7/26 morning and ordered a big breakfast, service/food is decent. read more

I've been here twice and both times the customer service was terrible. When you work in customer service that should be number one. After both experiences were bad I will not return here anymore read more

Clean McD that I visited en route to Costco as my search for the fried taro pie continued. Although I was disappointed again, this was the only location where they took the time to let me know that the elusive pie was no longer in season and was replaced w the underwhelming haupia pie. read more

I usually go for breakfast and food is usually pretty good but customer service needs work. Please have your employees wipe the cup before handing it over. Almost every time I go, I am handed a cup with soda splatters on the outside. It's not that difficult to do. read more

Bad service, even charges for hot water. Worst McDonald's I have been to, avoid this store.

The food is ok but the past few times we went they forgot half of our meal. I ordered a two cheese burger meal and burritos with two hash brows but they didn't give us the fries and the hash browns. Very disappointing. read more

Always double check your order guaranteed to mixed your order up sir somebody else's.

Clean, helpful staff and it's a McDonalds...so you should know what you get. They have free wifi - which is a great bonus for when internet goes down at home or for travelers. read more

This place obviously has a great store manager. The bathrooms were really really clean. Thank you much for keeping up with McDonalds tradition of clean bathrooms. It is becoming harder to find this all across the states but this location in Kauai should be the example. read more

This "Fast Food" joint is anything but! It takes forever to get your food! Not kidding, sometimes you can be stuck in the drive thru line on average of 30 minutes!!! Also, after all that waiting, more than half the time they don't get your order right. What are they doing in the back for them to take so long to get the food out. Obviously they're not using that time to do quality check on the food... :( read more

First time cashier asked me what kind of sauce I want with my sausage burrito. Lots of locals. Berry cherry was not to my liking. They should not make a drink based on cherry. Very kick backed staff but order was up in no time. read more