So pull into the drive-through and they've got two lanes both empty figured I'd pull into the one on the right that was a mistake. I asked if I was gonna use my rewards app I said yes, then they disappeared. Then they returned, and the guy have trouble allowing me to use the app code. Meanwhile, the carpool lay next to me needless to say I'm still replacing my order and the car's already pulled through. Finally got my order done, but on the screen, it's showing the items are paying for and the item I'm trying to get for free. This should be interesting. Pulled up to pay the receipt is correct would've been nice of the car in front of me and pulled up 6 inches. Moore had a wait a while, but I'm not taking the money. Couldn't quite enough to get married credit card. So I paid now I'm waiting to pick up my food. Guy Reese is out the window yell's quarter pounder handed me a bag and he's gone. I checked the receipt. They charged me $.10 for a bag fee. I hate that from now on I walk in I'm not paying for a bag fee. French fries for lukewarm burger or smoking hot, but didn't have any taste to it as for onions I think they forgot them. Pickles there was one and ketchup. They must be rationing it very disappointed. read more

Worst Mikey Ds ever!! There ice cream machine is always down, today 1-31 I drove by the drive thru at 5:32AM and they were closed, mind you they open at 5AM. A bunch of kids work here, they are not the problem though. I blame management!!! read more

McDonald's - 5:32 & they are still closed!! I waited 5mins - Burgers Near Me - Oceanside, California

Best Mc Donald's experience EVER! Our order was perfect we asked for extra onions, extra pickles and no salt and everything was SO fresh and absolutely perfect!! Service at this location is always top tier!! Thank you read more

The worst costumer service ever, there's kids working there and one is way over weight and has fucked up eyeliner need more makeup to cover that mess. The food is always undercooked or burnt. Will not come again all the workers over weight and chopped. Worst experience and the workers need to go to the gym and put more makeup on. The food made me nauseous. read more

Pick any other location but this one! Honestly still don't understand why they haven't FIRED EVERYONE at this location. WORST customer service. All the Spanish speaking employees have to worst attitude. Everything is an inconvenience for them. Can't seem to get orders right, can't remember the passcode to the bathroom. Omg the list goes on. Don't spend your money here. Asked for the bathroom passcode and all gave me the round around and finally the lady tapped the man to go open the door with "Her passcode" Didn't realize it was her bathroom. read more

McDonald's - Asked for the bathroom passcode and ignored - Burgers Near Me - Oceanside, California

We come here in the evenings, on occasion, for a quick dessert treat. The staffers have been kind to us for the most part. So it's sad to see so many bad reviews for this location. Lately we've only received respectful service by them. It usually isn't super busy when we do go. So there is that. It just depends on the day and time that we do get there. And even if both drive through lanes have cars we haven't had to wait too long to get our order. Ice cream isn't hard to get wrong and they haven't yet. So that's a plus. read more

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10 cents for a bag? lol I ordered through the mobile app and was able to add on my sauces there for no additional charge but when I went up to get my food, they said they do charge so I was not able to get sauce The location being greedy for money really takes away from the experience. Staff was friendly read more

I visit several McDonalds throughout San Diego, and have to say the location at 3794 Oceanside is at the bottom of my list. Rosario (older hispanic/ asian) woman is very RUDE! I had a few simple requests, did I (the paying customer) feel valued and appreciated, NO! Her demeaner towards me was disrespectful, and dismissive. Giving me every reason why she could'nt fill my request. I asked for a medium cup of ice (for medical reasons) along with my order, it wasn't that much of an ask. Her impression of me, was you don't belong here! I understand, the climate in our country isn't the best right now, but when you work for the "Golden Arches" you shouldn't feel less valued than the next. She needs some real coaching, being bias and unkind towards others, is completely uncalled for, its kindness and respect to others that makes a difference in the world. She definently could improve! Regards, K. read more

Rudest older Hispanic lady working the drive thru. Taking orders on her headset while talking to me and getting annoyed after I couldn't understand her question since she was talking to someone else on the headset 10 seconds earlier. Usually quick service, normal McDonald quality food. read more

We all know what to expect, generally..imagine my surprise when I thought I understood the lady through the loudspeaker asking whether I want my food in a bag. I figured I must have just misunderstood but sure enough, they are trying to charge for bags now. It sounds like a joke but yet..here we are. The pick up window has a large sign with sauce max limits or something. If you want cold, overpriced fries with a bag charge and a 1 sauce limit, this is the place. read more

This location is trash. Ordered 1 happy meal at 9 pm and they asked us to pull over to the side. 10-15 minutes later we got the happy meal, without the drink. Employees looked high AF. read more

Again, unprofessional customer service on the night of 1/18/26. I was picking up an order for somebody else in the drive thru & the male employee refused to give me the order through the drive thru window. He demanded I park, walk inside, & ask for order. I should NOT be required to walk inside for small orders! This is a FAST FOOD establishment. Always rude staff EVERY time I come to this location. read more

Welcome back to my 1 star reviews! Well we all know that McDonald's is never a top tier spot to get a good meal. But I believe they should or most McDonald's strive to bring a great experience to the customers that are buying their food. With this location you would have a better chance of receiving better service from the DMV. Unfortunately this location doesn't listen or want to even hear you out about requests with your order as simple as no pickles please. Secondly they don't want or have the need to take there job serious. A lot of joking around and clearly making fun or talking customer while in the drive thru. And asking for more sauce or napkins is like asking them to take the Olympic torch to the main field. Upon asking the drive thru worker she rolled her eyes and went to get the ranch and when I looked in my bag the ranch package seemed to be smushed and opened. So if you need lunch or either some fast food quick and easy just take your money over to el pollo loco just right down the street. Until we meet again McDonalds with another 1 star Review read more

McDonald's - Burgers Near Me - Oceanside, California

Worst mcdonald's ever! we were the only car they made go to the number to wait and then proceeded to make us wait 20 minutes to bring our food out... don't know if they forgot about us or what? they didn't give me a straw for my drink and they forgot my friends drink so the nice lady went back inside to get it and proceeded to make us wait another 10 minutes and when she finally came out to bring the drink she said she got side tracked. by then my freeze was melted and our food was cold. don't recommend this mcdonald's at all! read more

Restaurant and bathroom were clean. You have to order via kiosk only and I noticed several people were having issues to figure out. There were no cashiers present - seemed like everyone was working behind counter. The ones that gave up at kiosk went to the counter and asked to order there. Took a few minutes before someone came to take some orders. As we got back on the road I realized my order was incorrect but hot. Overall service I would have to give 2 stars at best. The extra star is because restaurant was clean and food was hot. read more

I ordered on the app and when i got there i had to wait for 30 min and more because all the orders came at the same time but that is no excuse! They did not prepare it and I had to get a refund! I ad something very important but i was hungry i spent good money just for food that never came out! That is not right!! read more

McDonald's - This is my refund because they never came out!!! - Burgers Near Me - Oceanside, California

No problem with the service from the employees, but the fact that a Togo order doesn't even come with a bag anymore is absurd. They expect us to carry each individually packaged item with no bag in a drive through, it made a huge mess in my car. Horrible customer service decision on the side of management and corporate. read more

I don't typically leave negative feedback but time after time at this location is very frustrating. This location off Plaza is very convenient to swing by which is why I go. I understand fast food is a very tough industry as I've worked in it myself but at the end of the day customer service is always #1 and from the managers to the crew members it's usually a frustrating experience. Typically very rude, very dismissive, and unprofessional. If you ask for anything they forgot you can tell they are annoyed. Then you get home after a short drive only to find your fries are cold or refried, the nuggets are cold and hard, or they have you 2 sauces when you ordered a meals for your family. I really hope the district manager can train this entire restaurant on quality and customer service. Fast food isn't as cheap as it used to be can it at least be hot food? This location is consistently a bad experience. I will say one staff member stands out and I'm not sure of his name but he's an African American young man and he is always very nice, welcoming, and makes your experience a bit better. At the end of the day the people who go through this establishment are the reason why the positions are available and if you hate your job so much customers can tell just find something that you do enjoy. For now I will drive the distance to a different location. read more

0 stars!!! Girls attitude is so bad !!! Like if you don't want to work here then don't!!! Your shift doesn't end at 10:30 it ends at 11pm when it closes. It's part of working! read more

I would suggest nobody go to the Oceanside any location in Oceanside McDonald's. Not only do they charge you for the food they are now charging you for the little paper bag they put your food in they charge you 10 cents no other McDonald's charges you for the little paper bag that's outrageous!!!! I think that's so absurd I'm no longer going to go to any McDonald's location in Oceanside! Oceanside is the only location that does this I think that is the most ridiculous thing read more

Why do I still come here. McDonald's in general. Use to enjoy coming here. Talking to someone about my order. But now, I sit in line, waiting, the drive thru is horrible. The speaker never works. They don't get your order right. Why do I give them my money. read more

I came in this morning and ordered just a caramel macchiato, and I was waiting there for 16 minutes for it till I got it, at the 13 minute mark if I even went up to the manager lady and told her what was going on and she acted like she didn't want to help me and just walked away like she was in a hurry when honestly it wasn't even that crowded / busy, kind of sad cuz I've been going to this McDonald's since I was a little kid , I kid you not 16 minutes for an iced coffee! read more

Just dropped off my car for maintenance at the PepBoys across the parking lot. Went into the restaurant to grab some food and kill some time. The auto ordering kiosks were covered with tweens. Went to the counter and found the only register was covered with a sign saying to use the mobile app or the kiosks. After a few minutes an employee asked what I wanted. Me: I'd like to place an order. Employee: I can help you at the kiosk. I'll show you how to use it. Me: Why don't you just take my order here. Employees: I don't know how. Only the manager can use the register. Me: (A bit sarcastically) If I have to take my own order, I may as well go in the back and make it myself. Employee: We are not allowed to let anyone else back there. I took my business 100 yards away to Jack in the Box. They gave me a free antenna ball. read more

0/5 stars. Every time I come here they take forever. They always mess up your order, and have a terrible attitude for no reason. They also charge for sauces and get annoyed even though you're paying for them. read more

I asked for extra dressing at the drive through order box, and was given attitude at the window about how they normally charge extra for extra sauces. I let her know I'd already told them I'd pay for extra sauces at order pick up and still wasn't given the extra sauces I'd asked for more than once. I empathize with being understaffed during the holiday season but the attitude about being willing to pay for the extra sauces I ASKED for was uncalled for. Will not be returning read more

Horrible drive through service today! 25 minutes to get fries, coffee and a water! If there was a way to get out of the line, I would have left! This is 2nd time their service sucked! Last time at 8 pm, no coffee and no soft serve ice cream! Very poorly managed! read more

I'm a vegetarian so I haven't been to a McDonald's in probably a decade as they don't really have menu options other than breakfast... But today I stopped for breakfast. As it turns out, they must stop serving breakfast at McDonald's at exactly 10:30. I was there just after 10:30 and no breakfast. So I had to back out of the drive thru and leave. Live and learn. read more

Do you wanna be treated horribly by the staff, pay alot of money for food, not get what you ordered, and than to top it off only get one packet of each condiment. Than when you ask for more they refer you to there poster on the drive thru window which states how many packets of condiments you are able to get based off of how much you ordered. Just to be sure I've been to this location more than 7 times and my coworkers have been there countless times too. No one's has had a good experience. Definitely need to retrain the staff and cooks and quality in general. I would not waste your money here!!! read more

Well I went early this morning. It says you guys open at 5am. I literally sat in the drive through ordering speaker for 6 minutes. I even went backwards and forward again. So I heard the "Hi, will you be using your app today?" twice and no one said anything after that. And I know there was people there with headsets cuz after sitting there for a while I just gave up and went next door to Jack In The Box. Worse employees and not a good way to get your morning business started. read more

staff works really hard. The higher ups in McDonald's screw then over with staff. Didn't catch the managers name but he was working along side his staff with so very respectful. If you're corporate reading this please give ur staff more hours read more

If I could give them 0 stars, I would. Their service is worse than poor. I just went to get a meal today and it didn't fail, they had crappy attitudes and messed up my simple order AGAIN! I pulled up to the first window and the lady taking my payment didn't even turn around to look at me and say hi. I pulled up to the second window and she had the same indifferent attitude. I asked for a straw and she seemed like I asked her for a kidney. Not only is their attitude crappy, they constantly get my order wrong. They couldn't get a simple hamburger right or a cheeseburger! Order was simple and they still couldn't get it right. I will avoid this McDonald's like the plague. I would expect better service since they are now charging an arm and a leg for their food. I suspect that having a smile for their customers is too much for these overpaid employees read more

I use the app to order ahead. In particular for the Disney 100 happy meal characters and the app says if they're out, but not here. Got my order with a new toy, then I get home with wrong drink, underdone fries, no apples. ( all correctly ordered on app) Plus my husband's Big Mac had lettuce which I requested without! I will not return although they're closest. read more

Very rude staff and place was dirty even for a McDonald's. Food was about as good as you can expect but the window attendant got upset when I asked for ketchup packets read more

I'm 54 years old and this is the first negative review I've ever given. I just received the absolute worst and rudest service that I have ever experienced. I will never spend another penny at this location again...and am considering boycotting McDonald's altogether. I was calm, polite, and patient. After 25 minutes I politely asked about my order and was ignored, then given a serious attitude, and cursed at...and then given ice cold food that wasn't even the correct order. read more

I would give it a 0 if I could it's really bad service and they take long to get the food done and they give you wrong orders

The food is so delicious and I really liked the QPC; and the service was great. Pls eat at this McDonald's

First of all the employees are extremely clueless, they are taking my order while on they are on their phone! Most of them are 16 year olds and can't handle minimum wage work! And do not go in the morning the workers are even more stupider, this location is by far the most dangerous location, homeless always outside smoking crack, don't get my started on the bathrooms, save your money and do not come to this location! You're better off going to the jack in the box across the street! read more

I ordered online on the app the order was completed at 2:30pm, it showed I was charged and even got a email of my order. Which should have been enough time because I bike rode there and I even stopped at a different location before going to the McDonald's in question. I get there waiting for my order in line patiently, my turn comes I gave details of my order, my names and the female manager at the time won't give me my order without physically seeing the code cause she didn't believe me, I told her I left it at home to charge cause my phone was dead and she said she wouldn't help me. I pointed out that she was being very argumentative and rude at the time. So instead of blowing up. I got on my bike, rode back to my home, went to my phone, made sure my order was completed (it was), grabbed my phone, traveled back the Plaza McDonald's with proof of everything, once I got there they switched out managers (I personally think they did cause there were some corporate people there at 3:02pm and they probably knew the manager before was being rude and very argumentative. So they had to switch it up), I showed my receipt, showed I was charged, showed the location was correct and YET they won't give me my order. I don't know what kind of scam y'all playing but I want my money back. Is McDonald's in business of taking people's money and not giving the service? By the way I reported you to corporate!! I don't who the district manager is but they need to get their s*** together. Most of the time I don't say anything. I have gotten the wrong order from this location MULTIPLE TIMES. The last before this I ordered my usual double quarter pounder, taking my time enjoying my drink and the older short lady comes out excuse sir.. I look and she's like I gave you the wrong order. Could you imagine if I got home just to find out I got the wrong order and the lesser valued stuff too. I don't know who's doing the management cause the ship is sinking. Getting the order correct should be one of the three most important things at McDonald's. When you can't get a order correct, the same consistency and good customer service just let me know. I'll go to freaking Wendy's, Jack or even Chic because they at least give me what I order. I had proof from the order number, the charge/payment and the correct location but did I receive my food? NO!! read more

No customer service at this location. All transactions are made through the electronic kiosk. Even when you tell them you are paying cash that the kiosk cant physically accept and they are going to have to take your money at the register anyways. They would rather spend time arguing with you about this then doing the job they just got a raise to do. read more

I don't usually write reviews for fast food bc let's be real the expectation bar is already low. With that being said... Th guy taking our order was very nice, but I had to tell him multiple times I couldn't hear him. Idk if it was his headset or him. I ordered sweet and sour sauce for my chicken nugget meal as well as my sons chicken nugget happy meal. I received 1 sweet and sour and 2 hot mustard. He received 0 sauce all together. They told me to pull and wait for the rest of my order. After waiting approx 5 mins they bring out my coffee, but not my fries. It was then another 5 mins for my French fries. McDonald's isn't rocket science. read more