Made me wait 30 minuets in curbside for my order while every other order was going out fast. Then proceeded to tell me its because they dont have enough people so they cant walk food out read more

Very nice team here. 11/5/2024. Joseph very polite, respectful and fast. Thank you for having such a great young man at this location. The whole team here is amazing. read more

OK so usually I don't have good experiences in a McDonald's but this one was pretty damn good. The line looked long but it wasn't. Line went fast. They got my order right. Just went there for a blueberry muffin But ended up getting a bunch of breakfast stuff so good. We shall see how it will go for me when I go for lunch. Keep up with the good work McDonald's read more

McDonald's - Delicious blueberry muffin - Fast Food Near Me - Phelan, California

This McDonalds is super delicious! The one in Adelanto sucks 8/10 but my kids and I have come here 3 or 4 times and it was cooked perfect every single time. Thank you!! read more

Horrible service all workers were talking about personal life aka "Stephanie" instead of working right.. had four people waiting for the bathroom and it wasn't even that busy and all attitude was given never go there service was straight ASS. Would not recommend going full of immature unprofessional workers "yes I'm a Karen" get your shit together McDonalds read more

How can you go wrong with a Micky-Dee's - but somehow this place went a little astray. My breakfast order one morning came without my ordered potato cake. My coffee order with lots of cream and sugar was handed to me one morning without the bag of cream and sugar (coffee first, then food, then cream and sugar) the key element giving to me asl I was about to leave, so I had no time to mix it in as the cars were pushing in behind me - thus making me try to put together my coffee at 55 MPH as I was racing to work. The reason we go to McDonald's is not because it is a "good" place to eat - it is because it is reliable. You know what you are going to get - and you know how you are going to get it. When things go wrong - or you did through your bag looking for things that you ordered that were left out - it becomes a betrayal of trust. Then you have to look at the place as a real restaurant. And once you have to do that - McDonalds comes up pretty short. read more

Don't go here. I'm sorry..I've been to locations where service might be bad, food forgotten, rude employees, but generally food is still basic McDonalds food..food that is craved for a certain flavor. This location, staff was friendly, had to wait for my food because I was told it was being made and asked to pull into a parking space. Got my food, 5 min away to get home to eat. I've never been so disappointed on what a waste of money this was. The filet of fish, which I haven't had in a long time has shrunk.. Corporate fault. I usually love McDonalds fries, ordered 2 larges..had to throw them away. They tasted like they were 2 days old..not fresh at all. The quarter pounder was ok, the 20 piece nuggets 10 were reluctantly eaten, 3 were shared with the dogs and the rest were thrown away. They also tasted like they were 2 days old and possibly reheated in the microwave, but all the food was cold within 5 min of getting it, so definitely not fresh. I've lived in Phelan for a little over a year and have been reluctant to stop here based on their 2 star reviews..but now I understand why, and 2 stars would have been bearable..but I just couldn't do it. $40 wasted read more

Pretty standard mcdonalds. The food is good most if the time. Never had had an issue. The people who work here are always friendly and quick. Pretty standard fast food atmosphere. I almost never go inside and mostly use the drive though. read more

I was in the drive through for approximately 3 minutes with no update on when my order was being taken and I was the only car in the line. I had said exactly, "hello?" In a kind, concerning voice as nothing was being said on the intercom, a young man's. Voice then came over for the first time the whole I was sitting in the drive through and said, "I will be with you in a minute" my friends and I continued to laugh because I was embarrassed and then said young worker came on again and said in a very sassy and rude tone "I don't see what's funny". My friends and I felt very disrespected and uncomfortable as we were not laughing at him, but instead he took a hateful tone and continued to "call us out" on something he did not need to do. McDonald's, choose your workers better and make sure they treat their PAYING, PATIENT costumers. I will be taking a break from giving my hard earned cash at McDonald's due to the disrespect we received tonight. I hope in the future you do better and understand why we are upset. Have a good night, take this yelp and use it to improve your costumer service. Be careful to anyone visiting this location, don't laugh in the drive through, it'll backfire on you and you'll be given MAJOR attitude from a worker getting a little above minimum wage. The anger I feel as I'm typing this, reliving the moment where my friends and I were disrespected is uncalled for. I can just tell his anger come from within his own insecurities that he doesn't have friends he could laugh with in a drive through on a Friday night. Maybe he should get some friends, take less Friday night shifts and have a few more laughs. Life is short, I don't not appreciate wasting mine in a McDonald's drive through being yelled at. I'm disappointed, do better. read more

I wanted to wait a full year living here in Pinon hills before reviews most locations been to Mc Donald's probably 4-5 times in this year alone Worst service every time and nothing ever changes Breakfast - hash browns are always hard and taste like old oil Lunch - food is blah fries are soggy every time Even if I wanted to do the hack of saying no salt just pointless in the end Charge extra for any sauce beside ketchup There's nothing else around so I assume that's why they keep there bad service because they know nothing else is around Sad Mc Donald's, worse owner most likely but it is what it is read more

It's sad when a store willingly turns customers away due to digital technology. Between a dirty store and poor customer service, add in a elevated cost of food. I'll take my money somewhere else. read more

They somehow manage to mess up putting simple things into a bag. Always forget the sauces that you paid for as well as the food quality sucks. read more

Everyone here is so happy and nice. I usually come in the mornings and I have never had an issue with wrong orders.

Best McDonald's I have been at considering to stop by on road trip. Perfect timing but fires and chicken nuggets were hot cooked well. Order was perfectly made! Would come again when around! read more

I think they missed the memo. Inside dining has opened up! Back to sit down and enjoy your food. Not so at McDonald's. read more

For the past couple of times we have gone, the fries have been terrible. When I mean couple of times, I mean EVERY time we have gone within the past month or so. We keep telling ourselves "maybe this time they will be good again". Unfortunately, no. They are stale, old, and inedible. Very upset about this, I miss the fresh fries. Until I hear there's been a change I am not ordering the fries. Completely ridiculous. read more

Super rude at this location! We went tonight with 5 kids in our car, 2 adults & ordered 10 cheeseburgers & the lazy chicks who work in there said "you guys scared usssss, that's ALOT of food to order" SERIOUSLY?? That's so rude! read more

No matter who serves me their ice coffee is always watered down with milk, more milk than coffee not coming again

Came to get breakfast burritos on a Saturday morning, asked for no cheese and the little girl that was working there said she can't do no cheese. I always get no cheese on my burritos . Never had a problem . Then I asked her what about people that are allergic to cheese and the little girl working the window says "then they don't get the burritos". With a very sarcastic tone. I did not order more will I again from this McDonald's. That little girl needs to be removed from her position and learn how to talk to customers. read more

This McDonald's sUcks. Got a couple McDoubles and paid extra for shredded lettuce. One had 3 little lettuce shreds on it and they couldn't understand stand why I complained and wanted a new one. The replacement wasn't much better. Can't blame the teenagers working there it falls on management and ownership because they are the ones training them to be this way. This is also the only McDonald's in the high desert that actually charges for a sauce pack. read more

This place has decent workers, decent food but is not very convenient. They closed dining and take out without posting any signs saying so. Only drive thru is open but it's busy as hell. When will they re-open take out and open drive thru 24 hours? Come on people. I can literally eat dine in down the street but when I get that mc Donald craving I have to wait 10+ minutes because your manager doesn't at least allow take out. Ridiculous. Let me have chicken nuggies and fries @ 11 pm again. read more

DO NOT GO HERE. Poor, slow service and worst quality McDonald food/beverage I've ever had. No one expects five star gourmet shit when they go to McDonald's. You expect a fast, halfway decent meal at most. You will not get that here. I stopped here out of desperation, and I will never stop here again. I got the most disgusting cup of coffee I've ever had in my life. It was that nasty burnt shit you can tell has been sitting there all day long because no one has bothered to make a fresh pot. When I dumped it out at home, I found a bunch of ground coffee at the bottom. Ugh. read more

McDonald's - Disgusting ground coffee on the bottom of my cup. - Fast Food Near Me - Phelan, California

I had went through drive through at about 9:15ish on Thusrday March 18, 202. Very upset thats the woman named Angela working the first window was extremely rude. She acted as if me ordering dinner was a huge inconvenience for her. When. I go back ill make sure to ask for someone other then her. The little girl the second window that handed me my food the nicest, sweetest thing. read more

I order medium mocha frappe and pineapple mago smoothie they, and give me small both not compliant but need be focus ...happen right now. read more

McDonald's - Fast Food Near Me - Phelan, California

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I stop by this McDonalds multiple times a week in the morning before work for breakfast. Today I go there and I wait in line for 10 minutes. Then I get to the window and the girl says sorry we're only accepting exact change and card. I had a $10 bill. If you're going to only accept exact change why don't you put a GD sign on the menu so people don't waste their time with this bs! read more

This location does almost everything wrong. They bag fries as soon as you order them, leaving them frigid by the time they reach you. They screw up orders CONSTANTLY; I am neither exaggerating nor lying when I tell you they have bungled my last five in a row. They never have a clue what's going on with their own promos. Fortunately, the staff is very polite and eager to help. So...congrats on being able to recognize decent hires, Ronald. read more

They are horrible always want to charge you for sauce on food you purchase for them I will never come back to this location want argue with you over one sauce for a chicken sandwich then give it to me anyways why the argument needed just fucking give people condiments for there food read more

So stupid. They apparently don't know how to activate Android /Apple pay by pushing the credit button. Had to try and explain to both employee and manager to get the NFC machine to work. No other McDonald's has this issue. Avoid! Additionally restroom is filthy. read more

Jorge Hernandez (supervisor) was very rude. I asked him to give me the number for someone above him and he stated that there was no one that they were franchised so I said then there is some one above him. I asked him to provide me with the number and he gave me a number and it happened to be the store number again. So when I called and he answered. I said I needed to speak to someone above him. So hopefully someone will ready this and give me a number I can call. read more

I been coming here when I was a kid. Recently came and ordered food. Cashier should of asked "would you like flies with that". There is a insane amount of flies in the restaurant! I won't be coming here again! read more

Wow! They had a morning rush. And it got pretty crazy. Inspite of complaints and the rush, and now attitudes from customers. These girls kept on going and stayed pleasant. They still smiled and tried there best to keep up. Dont think I'll be coming back. They tried but the wait and service was pretty bad. read more

Three times I've gone to this McDonalds and three times they've screwed up my order. They don't even seem to care that they screw it up. No one ever smiles. Management yells at the employees when it's busy. This is a very disappointing McDonalds. read more

I have to say this is probably the worst McDonalds I have ever been to. The staff are not friendly at all. Today the employee literally walked up to take my order seemingly slightly annoyed and just looked at me. No, hi how are you.. welcome.. what can I get you.. Nothing, just a blank stare. You honestly get more personality ordering from the kiosk. My biggest pet peeve that happens every time is they call out your number and literally throw your food up on the counter and walk away. You end up having to stand there and stare at them for a few minutes to get a condiment. They lack the basic customer service skills and their cell phones are always hanging out of their back pockets. McDonalds always had a reputation for smiling faces, and you just don't get that here. read more

I only go to McDonalds because it's consistent. Not great but consistent. I won't be going back to this one. They charge extra for more than one sauce pack per meal. read more

Just ordered two McDoubles with Big Mac sauce. There was only one person in head of me in the Drive-Thru. Waited 5 minutes. They said pull into space number one to wait because they were going to make it fresh. 10 minutes later. The burgers. They were not even warm. Tasted like they had been sitting for a while. Pretty sure they were just holding me off to take care of some other customers or something. Seriously feel sick after eating this. Discusting read more

As someone in the service industry, I try to only leave good reviews, however, just now I waited 30 minutes for ONE Frappuccino, while I seen plenty of orders of them going out past me. (Fast food, but not fast drinks I guess). I'm patient with these things, so it didn't bother me. What bothered me is the manager (septum piercing girl), the girl with super short bleached tipped hair, and one other girl just stared at me when I was waiting patiently at the counter to be helped. Stood in line since I couldn't get helped otherwise, and maya was very kind, great customer service and could probably run the place better alone than with the ones who just stared at me from a far instead of asking if I needed something. Maya also made a great Frappuccino, even though she was the cashier. Once again I'll go back to the statement she could probably run the place better alone. read more

This McDonald's service is usually ehh at best, but today it was amazing thanks to Ms. Wennsley she was super helpful and very nice. Thank you that! read more

Came to this McDonald's today and ordered two Mcflurries and when I receive them they're half empty. This is nothing new since this happens every time at this McDonald's. Management really needs to get a clue nobody wants to pay full price for a half McFlurry. Then when I asked the girl to put the rest of the ice cream in the McFlurry she rolls her eyes and gets an attitude. Will no longer speak to me and has somebody fill them and than hands them to me like I asked for free!! read more

Walked into and ordered $50+ of breakfast for the whole family.. None of the breakfasts had hasbrowns because they "ran out". The lady that took my order was coughing up some sickness..and she was dealing with money AND TOUCHING FOOD...after i told her that she could get in trouble for doing that she laughed and she you can talk to my manger. The manger (Raquel) was informed of the situation and replied "yeah i know she could get in trouble" basically shooing me away with no coaching towards her employee. Everybody who ate there is now sick. Idk if it was a coincidence or because the lady coughing all over me and or food. read more

This is a really busy location. You need to unwrap and ck your order because I ordered several items packaged wrong. Not what I ordered at all. I was too far away to take it back. The manager was advised so hopefully this will be a contained problem. read more